Renewal: A Customer Success Meditation Series

Catalyst Software Corporation
  • 5.0 (1)
  • MENTAL HEALTH

We spend our working lives making our customers happy, but what about ourselves? This is the world's first meditation series designed specifically for Customer Success professionals. For 7 days, we will be guiding you through how you can use meditation to take care of your mind and mental health just like you take care of your customers.

Episodes

  1. 12/11/2020

    [Trailer] What is Renewal?

    We spend our working lives making our customers happy, but what about ourselves? This is the world's first meditation series designed specifically for Customer Success professionals. For 7 days, we will be guiding you through how you can use meditation to take care of your mind and mental health just like you take care of your customers.

    1 min

  2. 12/11/2020

    Day 1- Posture and Peace

    There is no wrong way to meditate. On today's meditation, we guide you through step by step how you can practice meditation in a way that's comfortable and works for you.

    11 min

  3. 12/11/2020

    Day 2- Stress Mitigation Through Visualization

    There are many tools we can use to find peace amidst a flurry of zoom calls. On today's meditation, we will be learning a powerful technique called visualization. This helps us practice mindfulness by walking through our own minds.

    10 min

  4. 12/11/2020

    Day 3- Finding Positivity

    There will always be days where things don't go our way as Customer Success professionals. On today's meditation, we will explore how to find positivity in any situation.

    11 min

  5. 12/11/2020

    Day 4- Imagination Vacation

    While we might be stuck where we live and only see the outside world through zoom calls, we can still have a vacation in our minds! On today's episode, we have another visualization to help you escape the stresses of Customer Success.

    10 min

  6. 12/11/2020

    Day 5- Improving Relationships

    We may not always see eye to eye with our customers, and some customer situations can be particularly challenging. On today's episode, we look at a meditation to help us not only improve our customer relationships but any relationships we have in our life.

    13 min

  7. 12/11/2020

    Day 6- Dealing With Challenging Customers

    Sometimes our customers (as much as we love them) take our their frustrations on us. On today's meditation, we explore a method that can help us calm and heal after those experiences. We will also learn how we can better react, communicate and resolve issues when they occur.

    10 min

  8. 12/11/2020

    Day 7- Focusing on Healing

    Congratulations, you have made it to our final meditation in the series! On today's meditation, we will look at where we have been feeling the most stress and how we can begin to heal.

    9 min

  9. 12/11/2020 · BONUS

    [Bonus] Breathing Exercise for Dealing With a Frustrated Customer

    When you have to deal with a frustrated customer, turn to this brief exercise to calm your body and mind.

    2 min

  10. 12/11/2020 · BONUS

    [Bonus] Breathing Exercise for When a Situation Is Out of Your Control

    It can be difficult to stay calm when things get out of hand. Use this brief exercise to center yourself when dealing with factors outside of your control.

    2 min

  11. 12/11/2020 · BONUS

    [Bonus] Breathing Exercise for When You Feel Like There’s Not Enough Time to Get Things Done

    In Customer Success, you have to wear a lot of hats! With everything you do for your customers, it can often feel like you don't have enough hours in the day to get it all done. Turn to this brief exercise to help resolve your anxiety.

    2 min

Trailer

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We spend our working lives making our customers happy, but what about ourselves? This is the world's first meditation series designed specifically for Customer Success professionals. For 7 days, we will be guiding you through how you can use meditation to take care of your mind and mental health just like you take care of your customers.

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