EOS for a Better Business, Better Life

EOS Implementers Debra Chantry-Taylor, Adam Harris, business owners and experts!

EOS, The Entrepreneurial Operating System, can truly change your life by helping you live a better life by creating a better business. Are you doing what you love, with people you love, making a huge difference, being compensated appropriately, with time to pursue other passions? As a Certified EOS Implementer, my passion is helping Entrepreneurs & their leadership teams lead a better life through Traction. Join me on the podcast as I chat to those who have done this or experts who can help you... Learn from those who have built a life they truly love, through creating a better business.

  1. Elevate the Genius Around You! with Dan William

    4D AGO

    Elevate the Genius Around You! with Dan William

    Dan Wiliams started his entrepreneurial journey at age 10 earning money as a paperboy and local lawnmower kid. The thrill of the enterprise always meant more to him than the money.  He started building and selling computers at the age of 15 and became the go-to for all technology needs for all friends and family.  He eventually had his first experience running and owning a business after joining a small IT business at the age of 21.  He helped grow it to over $20M in revenue and replaced himself in it and exited.  He has done about 5 mergers, sales and acquisitions throughout that time and started his own advisory in 2017 to share his experiences with other business owners.  These days he is a director in a software company, a fulfillment company and has his own EOS practice. In this episode, Dan shares with me his journey to exit & how it's important to elevate those around you in order to really let go! The Formal Bio Dan is a Certified EOS® Implementer and has more than 20 years experience in the IT industry. He is the former CEO of Australian MSP and certified Great Place to Work, Powernet. He has facilitated hundreds of sessions globally on leadership, growth, and culture. Dan is driven by his passion for helping others and lifting the tide across the IT industry. Dan is a facilitator in the IT Nation Evolve program and former peer group member. Dan spends the majority of his time pursuing his purpose of connecting people with possibilities to unlock potential. As a lifelong entrepreneur himself, Dan now works with over 25 technology service providers across the APAC region as their EOS Implementer and Coach on their journey.

    29 min
  2. Debra Chantry-Taylor: The Science of Scaling - How to Grow Bigger and Better Without Losing Your Mind 

    6D AGO

    Debra Chantry-Taylor: The Science of Scaling - How to Grow Bigger and Better Without Losing Your Mind 

    In this episode of Better Business, Better Life, Debra Chantry-Taylor unpacks what scaling really means and why most leadership teams get it wrong.  Scaling is not about adding more projects, more people, or more hustle. It is about raising minimum standards, eliminating tolerated nonsense, and using time as a strategic tool. Drawing on Dr Benjamin Hardy’s book The Science of Scaling, Debra explains why reasonable goals protect the status quo while impossible goals force clarity, discipline, and structural change.  She challenges leaders to stop confusing effort with progress and to start designing businesses that no longer tolerate “zombie work” such as unnecessary meetings, reports, and projects that quietly drain energy and capacity. Through practical examples and sharp insights, Debra outlines how impossible goals with clear timelines create focus, expose inefficiencies, and demand better leadership.  If you want to scale without burning out your team or sacrificing quality, this episode will shift how you think about growth, standards, and execution.        CONNECT WITH DEBRA:    ___________________________________________         ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner  ►Connect with Debra: ⁠debra@businessaction.com.au ⁠ ►See how she can help you: https://businessaction.co.nz/ ►Claim Your Free E-Book: https://www.businessaction.co.nz/free-e-book/      Episode 261 Chapters:      00:00 – Introduction  00:42 – Scaling Businesses: The Science of Scaling   01:21 – Challenges in Scaling Businesses   03:15 – The Role of Impossible Goals in Scaling   04:13 – Practical Examples of Scaling   06:00 – The Frame-Floor-Focus Execution Ladder   08:36 – Eliminating Zombie Work   10:05 – The Real Science of Scaling   11:36 – Ad Lib Questions and Answers   20:43 – Conclusion and Contact Information

    22 min
  3. How to Work Together in Your Business & Stay Married with Jeni & Nick Clift

    FEB 28

    How to Work Together in Your Business & Stay Married with Jeni & Nick Clift

    Nick and Jeni Clift are the owners & Directors of DWM Solutions, now merged with Milan Industries Group.  They have been working together in their own businesses for close to 25 years. Nick is Director of MIG, and holds the role of Visionary. Jeni is Head of People & Culture at MIG. She also has a consultancy business, Tenassia, working with her clients as an EOS Implementer and providing Business & Leadership Coaching. DWM Solutions opened for business in February 2002. We provide proactive IT support services for Local Government, Water Authorities, Education and Health entities as well as small to medium Commercial organisations. In a nutshell, we think about your IT so you don’t have to! Our clients are located across Victoria, we support them from our offices in Melbourne, Bendigo and Echuca, and in January 2017 we relocated our Geelong office to Torquay.  We currently employ 16 staff. Prior to founding DWM Solutions, Nick held various roles within the computer and information technology industry. These included Director and General Manager of TriTech Computer Services; and Engineer, Service Manager and National Technical Services Manager over a 13-year career with Unisys.  Nick holds Certificate of Technology in Electronics and Certificate of Technology in Computer Servicing from RMIT.  These, coupled with his extensive industry and product certifications, highlights a wealth of knowledge and skills. More than 30 years of experience in the computer industry has given Nick a sound understanding of the important role technology plays in business. His ability to keep abreast of the ever-changing pace of information technology is second to none. Jeni’s background is in Human Resources & Administration, she has worked with many of Australia’s best known brands, including Morgan & Banks, P&O, KPMG, NAB, Unisys and Phillips. Jeni is a Professional EOS Implementer and works as a Business Coach specialising in Leadership and Personal Development.  Jeni is a regular speaker at IT industry events and internationally, sharing her experiences in running a family business and managing the “people” side of a business.

    48 min
  4. Keith Gillispie: From Marine Corps to Real Estate Empire Builder

    FEB 23

    Keith Gillispie: From Marine Corps to Real Estate Empire Builder

    In this episode of Better Business, Better Life, host Debra Chantry-Taylor is joined by Keith Gillispie, co-founder of REI Automated, who shares his powerful journey from serving in the Marine Corps to building a multi-state real estate empire.  Keith opens up about the discipline and systems mindset he developed in the military, and how that foundation shaped his approach to business. From investing in 34 states to raising over 10 million dollars and helping more than 400 students pursue financial freedom, Keith credits much of his success to one thing: simple, clear, documented systems.  The conversation explores the critical role of Standard Operating Procedures in scaling a business, why clarity beats complexity, and how strong systems create both freedom and resilience. He also shares the reality of overcoming significant personal debt, the pressure of entrepreneurship, and how coaching and accountability helped him turn things around.  This episode is a practical and inspiring look at how structure, principles, and leadership discipline can transform both business and life. Keith also generously offers his real estate courses free to podcast listeners, making this an episode packed with both insight and opportunity.      CONNECT WITH DEBRA:    ___________________________________________         ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner  ►Connect with Debra: ⁠debra@businessaction.com.au ⁠ ►See how she can help you: https://businessaction.co.nz/ ►Claim Your Free E-Book: https://www.businessaction.co.nz/free-e-book/ ___________________________________________         GUEST’s DETAILS:   ► LinkedIn Profile: https://www.linkedin.com/in/keith-gillispie/    ► Website: www.reiautomated.io        Episode 260 Chapters:      00:00 – Keith Gillispie’s Journey from Marine Corps to Real Estate Empire    06:24 – Transition to Real Estate and Building Systems    12:17 – The Role of Systems in Personal and Business Life    24:23 – Challenges and Successes in Business Growth    29:32 – Implementing EOS and Principle-Based Decision Making    47:41 – Keith’s Free Real Estate Courses for Listeners

    52 min
  5. Marisa Smith: The Psychology Behind Successful EOS Adoption

    FEB 16

    Marisa Smith: The Psychology Behind Successful EOS Adoption

    In this episode of Better Business, Better Life, Debra Chantry-Taylor is joined by Marisa Smith, EOS Implementer and co-author of the new book Rollout, to explore The Psychology Behind Successful EOS Adoption.  While many leadership teams implement EOS tools, far fewer successfully embed them across the entire organisation. Marisa shares her journey from software entrepreneur to EOS Worldwide marketing director and now implementer, revealing why self-implementation often stalls and why context, patience, and repetition are essential for lasting traction.  Together, Debra and Marisa unpack the four-phase rollout roadmap: prepare, launch, integrate, and sustain. They discuss why the accountability chart and Vision-Traction Organizer are foundational, how leaders must master the tools before teaching them, and why change management is more psychological than procedural. The conversation also dives into the neuroscience of change, the importance of repetition, and the leadership discipline required to reach 100% strong.  If you have ever wondered why EOS works brilliantly in some organisations and fizzles in others, this episode explains the human side behind successful adoption.        CONNECT WITH DEBRA:         ___________________________________________         ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner  ►Connect with Debra: debra@businessaction.com.au  ►See how she can help you: https://businessaction.co.nz/ ►Claim Your Free E-Book: https://www.businessaction.co.nz/free-e-book/ ___________________________________________        ► Marisa Smith – LinkedIn: https://www.linkedin.com/in/marisabsmith/   ► Website: https://www.marisa-smith.com/        Episode 259 Chapters:      00:00 – Introduction   02:02 – Marisa’s Entrepreneurial Journey    04:59 – Transition to EOS and Becoming an Implementer    07:19 – Challenges and Benefits of Rolling Out EOS    10:58 – The Importance of Context and Preparation    12:26 – Practical Tools and Tips for Rollout    12:43 – The Role of an Implementer    16:20 – The Psychology of EOS    25:17 – The Journey to 100% Strong    32:22 – Final Thoughts and Resources

    39 min
  6. Debra Chantry-Taylor: Why Priorities Fail in Real Businesses & What Strong Teams Do Differently 

    FEB 9

    Debra Chantry-Taylor: Why Priorities Fail in Real Businesses & What Strong Teams Do Differently 

    In this episode of Better Business, Better Life, Debra Chantry-Taylor breaks down why so many leadership teams keep setting priorities that never quite land.  Drawing on hundreds of leadership sessions, Debra explains that priorities usually fail not because teams are lazy or uncommitted, but because the system is working against them. Too many priorities, vague outcomes, “forever” initiatives, and reliance on external factors quietly erode confidence, trust, and momentum.  Debra unpacks what strong teams do differently. They limit priorities to three to seven clear, finishable goals per quarter. They write SMART priorities, protect focus time, assume interruptions will happen, and use weekly check-ins to realign rather than panic. She also tackles common leadership traps like founders changing direction mid-quarter, teams chasing perfection instead of progress, and the hidden cost of never finishing anything.  This episode is a practical reset for leadership teams who want fewer priorities, cleaner execution, and the confidence that comes from actually finishing what they start.          CONNECT WITH DEBRA:          ___________________________________________          ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner  ►Connect with Debra: ⁠debra@businessaction.com.au ⁠  ►See how she can help you: https://businessaction.co.nz/  ►Claim Your Free E-Book: https://www.businessaction.co.nz/free-e-book/            Episode 258 Chapters:      00:00 – Introduction  00:35 – Why Priorities Fail in Businesses    01:36 – Patterns of Priority Failure    02:39 – Clarity and Prioritisation    03:47 – Strategies for Effective Prioritisation    04:54 – Handling Forever Priorities and External Dependencies    07:32 – Managing Interruptions and Trade-offs    09:31 – Audience Questions and Answers    15:25 – Weekly Meetings and Balancing Flexibility with Accountability

    21 min

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About

EOS, The Entrepreneurial Operating System, can truly change your life by helping you live a better life by creating a better business. Are you doing what you love, with people you love, making a huge difference, being compensated appropriately, with time to pursue other passions? As a Certified EOS Implementer, my passion is helping Entrepreneurs & their leadership teams lead a better life through Traction. Join me on the podcast as I chat to those who have done this or experts who can help you... Learn from those who have built a life they truly love, through creating a better business.