Digital Insurance Pint

Digital Insurance Pint

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  1. 1d ago

    Season 9 - Episode 4 - AI - What is is good for ?

    Season 9 – Episode 4 – AI – What is is good for ? AudioVideo Audio Video SUBSCRIBE:iTunesGoogleSpotifyAndroid The AI Takeover (And How to Survive It) Pour yourself a tall one and silence your notifications, because Tom Reid is back in the moderator’s chair, desperately trying to keep Jeff Roy, Adam Mitchell, and Steve Earle from talking over each other long enough to discuss the future. In this episode, the boys tackle the terrifyingly fast world of Generative and Agentic AI. It turns out AI is doing a lot more for underwriting and customer service than just writing mediocre poetry; it’s actually revolutionizing the industry. The crew breaks down why “business as usual” is a one-way ticket to extinction and why ignoring these tools is like bringing a fax machine to a space race. The banter stays high as the co-hosts dive into how AI-driven tools are actually making brokers look like they have their lives together. Jeff Roy shares how he’s using AI as a high-level consultant to handle the “boring stuff” while expanding his brainpower, while Adam Mitchell geeks out over the evolution of intelligent BMS and CRM systems. They argue that these systems aren’t just filing cabinets anymore—they’re becoming the brains of the operation, automating the grunt work and making data analysis actually… well, useful. If you’ve ever wondered if your CRM is smarter than you are, this is the segment that will probably confirm your fears. To wrap things up, the DIPP team gets real about the “Holy Grail” of insurance: clean data. They move past the AI hype to discuss the practical, non-nerd steps for integrating these layers into your brokerage today. From personalized marketing strategies that don’t feel like spam to “agentic layers” that might eventually replace your core systems, the guys lay out a roadmap for future-proofing your business before the robots take over entirely. Check out the first comment below to hear the full breakdown. Come for the tech tips, stay for the inevitable derailment. The post Season 9 – Episode 4 – AI – What is is good for ? appeared first on Digital Insurance Pint.

  2. Jan 12

    Season 9 - Episode 1 - Is Canada innovative enough?

    Season 9 – Episode 1 – Is Canada innovative enough? AudioVideo Audio Video SUBSCRIBE:iTunesGoogleSpotifyAndroid In this episode of the Digital Insurance Point podcast, hosts Tom, Jeff, Adam & Steve discuss the state of insurance innovation in Canada compared to the rest of the world. They explore the use of AI and machine learning in underwriting and claims, the challenges of telematics and usage-based insurance, the importance of enhancing customer experience through digitization, the impact of embedded insurance on brokers, and the role of InsureTech partnerships in driving innovation. The conversation highlights Canada’s position in the global insurance landscape and the need for continued investment in technology and innovation. Takeaways: Canada is lagging behind in insurance innovation compared to the US and Europe. AI and machine learning are being used in underwriting and claims, but their effectiveness is still debated. Telematics and usage-based insurance have not gained significant traction in Canada due to privacy concerns. Enhancing customer experience through digitization is crucial for the insurance industry. Embedded insurance poses a threat to traditional brokers by removing them from the purchasing process. InsureTech partnerships are becoming increasingly important for driving innovation in the insurance sector. The Canadian InsureTech community is growing, but it still has a long way to go compared to the US. The future of insurance will likely involve more integration of technology and human interaction. The post Season 9 – Episode 1 – Is Canada innovative enough? appeared first on Digital Insurance Pint.

  3. 03/19/2025

    Season 9 - Special TEC Summit 2025

    Season 9 – Special TEC Summit 2025 AudioVideo Audio Video SUBSCRIBE:iTunesGoogleSpotifyAndroid Live from Montreal, it’s the Digital Insurance Pint Podcast ! The RCCAQ Tec Summit in Montreal was a raging success, featuring a ton of great content and the first ever DIPP Live podcast. Good news – if you didn’t join us in Montreal (you should) – you can still see the show. This power-packed live episode features Tom, your ever-insightful host, wrangling a panel of industry heavyweights: Jeff, Steve, and Adam! This wasn’t your average chinwag about deductibles; they dove headfirst into the tech tsunami reshaping the broker channel. From picking the year’s hottest tech advancements to debating the AI question (friend, foe, or just a fancy calculator?), they tackled the big questions. They pondered if brokers are now swimming in a golden ocean of Insurtech opportunities, or if it’s more like wading through treacle in a tech-laden swamp. And, of course, the burning question: data. Are brokers harnessing its mighty power, or still just using spreadsheets like glorified abacuses? In a nutshell, Tom, Jeff, Steve, and Adam served up a potent brew of insights, seasoned with their unique perspectives. They explored whether brokers are truly seizing the tech moment, or if legacy systems and a healthy dose of Canadian caution are holding them back. While the episode didn’t end in a fistfight over blockchain or a robot uprising, they did offer a compelling look at the future of the broker channel. Spoiler alert: optimism was in the air, though tempered with a healthy dose of realism about the challenges and changes ahead. Think of it as a professionally funny, yet genuinely insightful, debrief on navigating the Insurtech revolution – Canadian broker style, eh? The post Season 9 – Special TEC Summit 2025 appeared first on Digital Insurance Pint.

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