When you hear the word homeless, what comes to mind? A statistic? A problem? Someone else's crisis? In this episode of CrossTalk at the Kroc, Major Jonathan Raymer sits down with Jeff Jarrett, Social Services Director for The Salvation Army Augusta Area Command, for an honest and hope-filled conversation about the ministry of the Center of Hope. At its heart, the Center of Hope is about far more than providing a bed for the night. It is about seeing people as Jesus sees them—individuals with names, stories, struggles, gifts, and dignity. As Jeff explains, the work begins not with judgment or assumptions, but with prayer, love, and a willingness to truly understand the person standing in front of you. Together, Jonathan and Jeff challenge some of the common stereotypes surrounding homelessness. Many people experiencing homelessness have income. Families and children can suddenly find themselves without a place to live. Others are navigating mental health struggles, incarceration histories, unemployment, addiction, or circumstances beyond their control. That's why the Center of Hope cannot take a one-size-fits-all approach. Through personal relationships, case management, job training, behavioral health partnerships, transportation assistance, and connections with community organizations, the team works to identify each person's specific needs and help them take meaningful steps toward stability. But the conversation makes clear that practical help is only part of the mission. The Salvation Army has long been known for the idea of "soup, soap, and salvation." Meet the immediate need. Restore dignity. And point people toward the transforming love of Jesus Christ. Volunteers also play a vital role in this ministry. Whether serving meals, sharing time, helping with programs, or simply listening to someone's story, volunteers often discover that they are being changed too. Preconceived ideas are challenged, relationships are formed, and the community begins to see homelessness not simply as a problem to solve, but as people to know and love. Ultimately, the Center of Hope is a reminder that the greatest transformation begins with Christ. Because homelessness may be a circumstance—but it is never someone's identity. Every person has a story, every person has value, and every person deserves to be seen with the love of Jesus. https://linktr.ee/crosstalkatthekroc