Take a break and soak in some best practices, tips, tricks and keep your mind focused on the task at hand. We will plant the seed and you can watch it grow. Nuggets of knowledge to help you be as successful as possible. Grow your business, one customer at a time.
Episode 8_Don’t Let Nonverbal Communication Send Out the Wrong Message
Are employees sending out the wrong message to the customer with their nonverbal communication? Make sure verbal and nonverbal communication are in harmony with your brand.
Episode 7_The Lost Art of Thank You Notes
Two simple words can make a huge impact! Put the finishing touches on an event with a personalized thank you note and leave customers with a lasting impression.
Episode 6_Free Advertising is Worth Millions | UGC
Make sure you are delivering experiences that make it to social media and get valuable user generated content, commonly referred to as UGC. There’s no need to spend thousands of dollars on advertising when you can deliver over the top experiences that will generate great UGC and is FREE. Tune in as we share a few tips and tricks that
Episode 5_How to Barter Like a Pro
Need a little help stretching the budget these days? Looking for ways to provide motivation and gratitude for the employees? Let’s make a deal! Tune in as Dottie and Jay share how to barter like a pro.
Episode 4_Turning Ordinary Into Extraordinary
Listen in as Dottie San Martin and Jay Nephew talk about turning ordinary events into extraordinary ones by paying attention to the details.