Agile Innovation Leaders

Ula Ojiaku

The Agile Innovation Leaders podcast with Ula Ojiaku is an insightful series of conversations with world-class leaders, experts and doers about themselves and topics spanning leadership, digital transformation, lean-agile principles and practices, innovation, entrepreneurship, and much more. Listeners will gain insights and actionable tips for building thriving organisations, teams and careers in an ever-changing business world.

  1. From the Archives: Dave Snowden on Cynefin and Building Capability for Managing Complexity

    04/17/2025

    From the Archives: Dave Snowden on Cynefin and Building Capability for Managing Complexity

    Guest Bio:  Dave Snowden divides his time between two roles: founder & Chief Scientific Officer of Cognitive Edge and the founder and Director of the Centre for Applied Complexity at the University of Wales.  Known for creating the sense-making framework, Cynefin, Dave's work is international in nature and covers government and industry looking at complex issues relating to strategy, organisational decision making and decision making.  He has pioneered a science-based approach to organisations drawing on anthropology, neuroscience and complex adaptive systems theory.  He is a popular and passionate keynote speaker on a range of subjects, and is well known for his pragmatic cynicism and iconoclastic style. He holds positions as extra-ordinary Professor at the Universities of Pretoria and Stellenbosch and visiting Professor at Bangor University in Wales respectively.  He has held similar positions at Hong Kong Polytechnic University, Canberra University, the University of Warwick and The University of Surrey.  He held the position of senior fellow at the Institute of Defence and Strategic Studies at Nanyang University and the Civil Service College in Singapore during a sabbatical period in Nanyang. His paper with Boone on Leadership was the cover article for the Harvard Business Review in November 2007 and also won the Academy of Management aware for the best practitioner paper in the same year.  He has previously won a special award from the Academy for originality in his work on knowledge management. He is a editorial board member of several academic and practitioner journals in the field of knowledge management and is an Editor in Chief of E:CO.  In 2006 he was Director of the EPSRC (UK) research programme on emergence and in 2007 was appointed to an NSF (US) review panel on complexity science research. He previously worked for IBM where he was a Director of the Institution for Knowledge Management and founded the Cynefin Centre for Organisational Complexity; during that period he was selected by IBM as one of six on-demand thinkers for a world-wide advertising campaign. Prior to that he worked in a range of strategic and management roles in the service sector. His company Cognitive Edge exists to integrate academic thinking with practice in organisations throughout the world and operates on a network model working with Academics, Government, Commercial Organisations, NGOs and Independent Consultants.  He is also the main designer of the SenseMaker® software suite, originally developed in the field of counter terrorism and now being actively deployed in both Government and Industry to handle issues of impact measurement, customer/employee insight, narrative based knowledge management, strategic foresight and risk management. The Centre for Applied Complexity was established to look at whole of citizen engagement in government and is running active programmes in Wales and elsewhere in areas such as social inclusion, self-organising communities and nudge economics together with a broad range of programmes in health.  The Centre will establish Wales as a centre of excellence for the integration of academic and practitioner work in creating a science-based approach to understanding society.   Social Media and Website LinkedIn: https://uk.linkedin.com/in/dave-snowden-2a93b Twitter: @snowded Website: Cognitive Edge https://www.cognitive-edge.com/   Books/ Resources: Book: Cynefin - Weaving Sense-Making into the Fabric of Our World by Dave Snowden and Friends https://www.amazon.co.uk/Cynefin-Weaving-Sense-Making-Fabric-World/dp/1735379905 Book: Hope Without Optimism by Terry Eagleton https://www.amazon.co.uk/Hope-Without-Optimism-Terry-Eagleton/dp/0300248679/ Book: Theology of Hope by Jurgen Moltmann https://www.amazon.co.uk/Theology-Hope-Classics-Jurgen-Moltmann/dp/0334028787 Poem: 'Mending Wall' by Robert Frost https://www.poetryfoundation.org/poems/44266/mending-wall Video: Dave Snowden on 'Rewilding Agile' https://www.youtube.com/watch?v=QrgaPDqet4c Article reference to 'Rewilding Agile' by Dave Snowden https://cynefin.io/index.php/User:Snowded Field Guide to Managing Complexity (and Chaos) In Times of Crisis https://cynefin.io/index.php/Field_guide_to_managing_complexity_(and_chaos)_in_times_of_crisis Field Guide to Managing Complexity (and Chaos) In Times of Crisis (2) https://ec.europa.eu/jrc/en/publication/managing-complexity-and-chaos-times-crisis-field-guide-decision-makers-inspired-cynefin-framework Cynefin Wiki https://cynefin.io/wiki/Main_Page   Interview Transcript Ula Ojiaku:  Dave, thank you for making the time for this conversation. I read in your, your latest book - the book, Cynefin: Weaving Sense Making into the Fabric of Our World, which was released, I believe, in celebration of the twenty first year of the framework. And you mentioned that in your childhood, you had multidisciplinary upbringing which involved lots of reading. Could you tell us a bit more about that? Dave Snowden:  I think it wasn't uncommon in those days. I mean, if you did… I mean, I did science A levels and mathematical A levels. But the assumption was you would read every novel that the academic English class were reading. In fact, it was just unimaginable (that) you wouldn't know the basics of history. So, if you couldn't survive that in the sixth form common room, and the basics of science were known by most of the arts people as well. So that that was common, right. And we had to debate every week anyway. So, every week, you went up to the front of the class and you were given a card, and you'd have the subject and which side you are on, and you had to speak for seven minutes without preparation. And we did that every week from the age of 11 to 18. And that was a wonderful discipline because it meant you read everything. But also, my mother was… both my parents were the first from working class communities to go to university. And they got there by scholarship or sheer hard work against the opposition of their families. My mother went to university in Germany just after the war, which was extremely brave of her -  you know, as a South Wales working class girl. So, you weren't allowed not to be educated, it was considered the unforgivable sin. Ula Ojiaku:   Wow. Did it mean that she had to learn German, because (she was) studying in Germany…? Dave Snowden:  She well, she got A levels in languages. So, she went to university to study German and she actually ended up as a German teacher, German and French. So, she had that sort of background. Yeah. Ula Ojiaku:  And was that what influenced you? Because you also mentioned in the book that you won a £60 prize? Dave Snowden:  Oh, no, that was just fun. So, my mum was very politically active. We're a South Wales labor. Well, I know if I can read but we were labor. And so, she was a local Councilor. She was always politically active. There's a picture of me on Bertrand Russell's knee and her as a baby on a CND march. So it was that sort of background. And she was campaigning for comprehensive education, and had a ferocious fight with Aiden Williams, I think, who was the Director of Education, it was really nasty. I mean, I got threatened on my 11 Plus, he got really nasty. And then so when (I was) in the sixth form, I won the prize in his memory, which caused endless amusement in the whole county. All right. I think I probably won it for that. But that was for contributions beyond academic. So, I was leading lots of stuff in the community and stuff like that. But I had £60. And the assumption was, you go and buy one massive book. And I didn't, I got Dad to drive me to Liverpool - went into the big bookshop there and just came out with I mean, books for two and six pence. So, you can imagine how many books I could get for £60. And I just took everything I could find on philosophy and history and introductory science and stuff like that and just consumed it. Ula Ojiaku:  Wow, it seemed like you already knew what you wanted even before winning the prize money, you seem to have had a wish list... Dave Snowden:  I mean, actually interesting, and the big things in the EU field guide on (managing) complexity which was just issued. You need to build…, You need to stop saying, 'this is the problem, we will find the solution' to saying, 'how do I build capability, that can solve problems we haven't yet anticipated?' And I think that's part of the problem in education. Because my children didn't have that benefit. They had a modular education. Yeah, we did a set of exams at 16 and a set of exams that 18 and between those periods, we could explore it (i.e. options) and we had to hold everything in our minds for those two periods, right? For my children, it was do a module, pass a test, get a mark, move on, forget it move on. So, it's very compartmentalized, yeah? And it's also quite instrumentalist. We, I think we were given an education as much in how to learn and have had to find things out. And the debating tradition was that; you didn't know what you're going to get hit with. So, you read everything, and you thought about it, and you learn to think on your feet. And I think that that sort of a broad switch, it started to happen in the 80s, along with a lot of other bad things in management. And this is when systems thinking started to dominate. And we moved to an engineering metaphor. And you can see it in cybernetics and everything else, it's an attempt to define everything as a machine. And of course, machines are designed for a purpose, whereas ecosystems evolve for resilience. And I think that's kind of like where I, my generation were and it's certainly what we're trying to bring back in now in sort of in terms of practice. Ula Ojiaku:  I have an engineering background and a computer science background. These days, I'm developing a newfound love for philosophy, psychology, law and

    42 min
  2. Ula Ojiaku: From Ditch to Triumph: Harness Your Inner Strength

    03/10/2025 · VIDEO

    Ula Ojiaku: From Ditch to Triumph: Harness Your Inner Strength

    Bio Uloaku (Ula) Ojiaku is the Founder/ CEO of Mezahab Group Ltd (a UK-based consultancy focused on helping leaders in large organisations improve how they work to deliver value to their customers).      With over 20 years of professional experience, Ula has board-level experience and has worked in multiple countries, in a variety of technical, business and leadership roles across industries including Retail, Oil & Gas, Telecommunications, Financial Services, Government, Higher Education and Consulting.   Ula hosts the Agile Innovation Leaders podcast, which features conversations with thought-leaders and world-class practitioners on topics covering leadership, innovation, business, agility, and much more.   She also currently serves a multinational retail organisation as an Enterprise Agility Strategist/ Coach.   Connect Uloaku (Ula) Ojiaku | LinkedIn Happy International Women's Day to all the wonderful, brilliant, strong and multi -talented women out here! There's this story about a donkey that fell into a ditch. The owners decided that it was more convenient to bury it than to try and rescue it. So out with their shovels they came. Each would dig up a shovel full of dirt and pour this into the ditch where the donkey lay. Unbeknownst to them, the donkey at the bottom of the ditch was shaking off the dirt being piled on it and stepping on this. On went this activity until the donkey got to the surface and simply walked away, free from what was once a ditch that trapped it. What's my point? Sometimes you may feel like you're in a ditch and the people you expected to help get you out are instead pouring on dirt to bury you. You're not alone (I feel that way sometimes too). You always have a choice, even in the gravest situations. It's not about what happens to you, it's what afterwards you choose to do. So, just shake off the dirt, the limitations, the ...(fill in the blank gaps), step on it and rise higher. You've got this!

    2 min
  3. Bala Madhusoodhanan on Critical Considerations for Leaders when Adopting AI Solutions

    02/09/2025

    Bala Madhusoodhanan on Critical Considerations for Leaders when Adopting AI Solutions

    Bio   Bala has rich experience in retail technology and process transformation. Most recently, he worked as a Principal Architect for Intelligent Automation, Innovation & Supply Chain in a global Fortune 100 retail corporation. Currently he works for a luxury brand as Principal Architect for Intelligent Automation providing technology advice for the responsible use of technology (Low Code, RPA, Chatbots, and AI). He is passionate about technology and spends his free time reading, writing technical blogs and co-chairing a special interest group with The OR Society.   Interview Highlights 02:00 Mentors and peers 04:00 Community bus 07:10 Defining AI 08:20 Contextual awareness 11:45 GenAI 14:30 The human loop 17:30 Natural Language Processing 20:45 Sentiment analysis 24:00 Implementing AI solutions 26:30 Ethics and AI 27:30 Biased algorithms 32:00 EU AI Act  33:00 Responsible use of technology   Connect   Bala Madhusoodhanan on LinkedIn     Books and references   ·       https://nymag.com/intelligencer/article/ai-artificial-intelligence-chatbots-emily-m-bender.html  - NLP   ·       https://www.theregister.com/2021/05/27/clearview_europe/  - Facial Technology Issue   ·       https://www.designnews.com/electronics-test/apple-card-most-high-profile-case-ai-bias-yet  - Apple Card story   ·       https://www.ft.com/content/2d6fc319-2165-42fb-8de1-0edf1d765be3  - Data Centre growth   ·       https://www.technologyreview.com/2024/02/06/1087793/what-babies-can-teach-ai/   ·       Independent Audit of AI Systems -   ·       Home | The Alan Turing Institute   ·       Competing in the Age of AI: Strategy and Leadership When Algorithms and Networks Run the World, Marco Iansiti & Karim R. Lakhani   ·       AI Superpowers: China, Silicon Valley, and the New World, Kai-Fu Lee   ·       The Algorithmic Leader: How to Be Smart When Machines Are Smarter Than You, Mike Walsh   ·       Human+Machine: Reimagining Work in the Age of AI, Paul R Daugherty, H. James Wilson   ·       Superintelligence: Paths, Dangers, Strategies, Nick Bostrom   ·       The Alignment Problem: How Can Artificial Intelligence Learn Human Values, Brian Christian   ·       Ethical Machines: Your Concise Guide to Totally Unbiased, Transparent, and Respectful AI, Reid Blackman   ·       Wanted: Human-AI Translators: Artificial Intelligence Demystified, Geertrui Mieke De Ketelaere   ·       The Future of Humanity: Terraforming Mars, Interstellar Travel, Immortality, and Our Destiny Beyond, Michio Kaku, Feodor Chin et al  Episode Transcript Intro: Hello and welcome to the Agile Innovation Leaders podcast. I'm Ula Ojiaku. On this podcast I speak with world-class leaders and doers about themselves and a variety of topics spanning Agile, Lean Innovation, Business, Leadership and much more – with actionable takeaways for you the listener. Ula Ojiaku So I have with me here, Bala Madhusoodhanan, who is a principal architect with a global luxury brand, and he looks after their RPA and AI transformation. So it's a pleasure to have you on the Agile Innovation Leaders podcast, Bala, thank you for making the time. Bala Madhusoodhanan It's a pleasure to have a conversation with the podcast and the podcast audience, Ula. I follow the podcast and there have been fantastic speakers in the past. So I feel privileged to join you on this conversation. Ula Ojiaku Well, the privilege is mine. So could you start off with telling us about yourself Bala, what have been the key points or the highlights of your life that have led to you being the Bala we know now? Bala Madhusoodhanan It's putting self into uncharted territory. So my background is mechanical engineering, and when I got the job, it was either you go into the mechanical engineering manufacturing side or the software side, which was slightly booming at that point of time, and obviously it was paying more then decided to take the software route, but eventually somewhere the path kind of overlapped. So from a mainframe background, started working on supply chain, and then came back to optimisation, tied back to manufacturing industry. Somewhere there is an overlap, but yeah, that was the first decision that probably got me here. The second decision was to work in a UK geography, rather than a US geography, which is again very strange in a lot of my peers. They generally go to Silicon Valley or East Coast, but I just took a choice to stay here for personal reasons. And then the third was like the mindset. I mean, I had over the last 15, 20 years, I had really good mentors, really good peers, so I always had their help to soundboard my crazy ideas, and I always try to keep a relationship ongoing. Ula Ojiaku What I'm hearing is, based on what you said, lots of relationships have been key to getting you to where you are today, both from mentors, peers. Could you expand on that? In what way? Bala Madhusoodhanan The technology is changing quite a lot, at least in the last 10 years. So if you look into pre-2010, there was no machine learning or it was statistics. People were just saying everything is statistics and accessibility to information was not that much, but post 2010, 2011, people started getting accessibility. Then there was a data buzz, big data came in, so there were a lot of opportunities where I could have taken a different career path, but every time I was in a dilemma which route to take, I had someone with whom either I have worked or who was my team lead or manager to guide me to tell me, like, take emotion out of the decision making and think in a calm mind, because you might jump into something and you might like it, you might not like it, you should not regret it. So again, over the course of so many such decisions, my cognitive mind has also started thinking about it. So those conversations really help. And again, collective experience. If you look into the decision making, it's not just my decision, I'm going through conversations that I had with people where they have applied their experience, so it's not just me or just not one situation, and to understand the why behind that, and that actually helps. In short, it's like a collection of conversations that I had with peers. A few of them are visionary leaders, they are good readers. So they always had a good insight on where I should focus, where I shouldn't focus, and of late recently, there has been a community bus. So a lot of things are moving to open source, there is a lot of community exchange of conversation, the blogging has picked up a lot. So, connecting to those parts also gives you a different dimension to think about. Ula Ojiaku So you said community bus, some of the listeners or people who are watching the video might not understand what you mean by the community bus. Are you talking about like meetups or communities that come around to discuss shared interests? Bala Madhusoodhanan If you are very much specifically interested in AI, or you are specifically interested in, power platform or a low code platform, there are a lot of content creators on those topics. You can go to YouTube, LinkedIn, and you get a lot of information about what's happening. They do a lot of hackathons, again, you need to invest time in all these things. If you don't, then you are basically missing the boat, but there are various channels like hackathon or meetup groups, or, I mean, it could be us like a virtual conversation like you and me, we both have some passionate topics, that's why we resonate and we are talking about it. So it's all about you taking an initiative, you finding time for it, and then you have tons and tons of information available through community or through conferences or through meetup groups. Ula Ojiaku Thanks for clarifying. So, you said as well, you had a collection of conversations that helped you whenever you were at a crossroad, some new technology or something emerges or there's a decision you had to make and checking in with your mentors, your peers and your personal Board of Directors almost, that they give you guidance. Now, looking back, would you say there were some turns you took that knowing what you know now, you would have done differently? Bala Madhusoodhanan I would have liked to study more. That is the only thing, because sometimes the educational degree, even though without a practical knowledge has a bigger advantage in certain conversation, otherwise your experience and your content should speak for you and it takes a little bit of effort and time to get that trust among leaders or peers just to, even them to trust saying like, okay, this person knows what he's talking about. I should probably trust rather than, someone has done a PhD and it's just finding the right balance of when I should have invested time in continuing my education, if I had time, I would have gone back two years and did everything that I had done, like minus two years off-set it by two years earlier. It would have given me different pathways. That is what I would think, but again, it's all constraints. I did the best at that point in time with whatever constraints I had. So I don't have any regret per se, but yeah, if there is a magic wand, I would do that. Ula Ojiaku So you are a LinkedIn top voice from AI. How would you define AI, artificial intelligence? Bala Madhusoodhanan I am a bit reluctant to give a term Artificial Intelligence. It's in my mind, it is Artificial Narrow Intelligence, it's slightly different. So let me start with a building block, which is machine learning. So machine learning is like a data labeller. You go to a Tesco store, you read the label, you know it is a can of soup because you have read the label, your brain is not only processing that

    38 min
  4. Brian McDonald on the Art & Craft of Storytelling (Part 2)

    01/05/2025

    Brian McDonald on the Art & Craft of Storytelling (Part 2)

    Bio  Brian McDonald, an award-winning author, filmmaker, graphic novelist, and podcaster, is a sought-after instructor and consultant. He has taught his story seminar and consulted for various companies, including Pixar, Microsoft, and Cirque du Soleil.  Interview Highlights 01:30 The Story Spine 04:00 Proposal, argument, conclusion 07:40 Video games – noodles are not cake 11:30 Armature 16:25 Stories in speeches 21:25 Finding your armature 23:00 Tools and weapons go together 25:30 The first act 27:00 Angels 28:00 Brian's memoir 28:45 Paying attention   Connect  ·       Brian McDonald (writeinvisibleink.com) ·       @BeeMacDee1950 on X ·       @beemacdee on Instagram ·       Brian McDonald on LinkedIn   Books and references  ·       Land of the Dead: Lessons from the Underworld on Storytelling and Living, Brian McDonald ·       Invisible Ink: Building Stories from the Inside Out, Brian McDonald ·       The Golden Theme: How to Make Your Writing Appeal to the Highest Common Denominator, Brian McDonald ·       Old Souls, Brian McDonald ·       Ink Spots: Collected Writings on Story Structure, Filmmaking and Craftmanship, Brian McDonald ·       Brian's podcast 'You are a Storyteller'  Episode Transcript Ula Ojiaku Hello and welcome to the Agile Innovation Leaders podcast. I'm Ula Ojiaku. On this podcast I speak with world-class leaders and doers about themselves and a variety of topics spanning Agile, Lean Innovation, Business, Leadership and much more – with actionable takeaways for you the listener. Welcome back to the Agile Innovation Leaders podcast, this is Part 2 of my conversation with Brian McDonald. In Part 1 we discussed defining a story, why we tell stories, among other things, and in this second part, Brian shares more of his insights around the storytelling formula, Brian's upcoming memoir, and building a story's armature. It's been such an honour to speak with Brian and I hope you find Part 2 of our conversation as insightful as I have. Everyone is a storyteller, everyone has a story to tell, and we knowing how to structure it is key to making it impactful and helping people to get information that heals, that helps them survive, that helps them navigate the conflicts of this world. So, you, in your book, Invisible Ink, you gave us a storytelling formula, do you mind sharing that with us? Brian McDonald So the story spine are seven steps that you need to create a story. So they use it at Pixar, I've worked with them quite a bit so we speak similar language, but they use this too, and I think we basically learned it from the same source. So, they are once upon a time, and every day, until one day, and because of this, and because of this, until finally, and ever since that day. So they are once upon a time, and every day, until one day, and because of this, and because of this, until finally, and ever since that day. And you set up the status quo, this is what happened, this is who this person is, this is what they want, whatever it is, and then something changes. Now you're into the 'until one day', and the second act, now that would be the first act, the second act would be the body of the story. It's really what people say the story is about, so that's the longest part. That's why it's sort of split in two in a way because of this and because of this. There are some people who will add more because of this, but I don't, and some people don't like that I'm so rigid about it, but what I find is that the hardest thing I teach people is how to simplify. That's the hardest thing. So, adding more details is easy, simplifying is hard, right, and so that's why I stick with the seven and the because of this and because of this. And then, until finally, now you're into the third act, and ever since that day, because the third act is all about the conclusion or the resolution, but the conclusion, but the way I like to think about the three acts is this, and I had been thinking about it this way, and this is something that I don't know where Hitchcock got it, but Alfred Hitchcock talked about it, but I've never heard it anywhere else. So it's proposal, argument, conclusion. That's the way stories work, and those are the three acts. Proposal, argument, conclusion. Now, it's the way people talk. That's why it works. So the proposal is, let's say, I say Saturday I went to the best party I've ever been to in my life. That's my proposal. Everybody knows what comes next. My proof, this happened, that happened, this star was there, this blah blah blah, whatever it is, whatever my argument is, that this is the best party in the world, right? And then the conclusion, often stories are circular, so you'll come back around to the beginning again. So, that's the best party I've ever been to, then I talk about it, and then I say, oh, what a great party, oh, that was the best party I've ever been to, whatever it is, it's the way we speak, that's why it works in stories, because it's natural. It's the way a legal argument is constructed. Your honour, my client is innocent. Then the trial, which is all proof, and then the conclusion as you can see, my client is innocent, that's the conclusion of that argument, but the resolution is, do they go to jail or not? And that may or may not matter to your story, depending on the story you're telling. So therapists say, well, we tell ourselves the story that I'm not good enough, we tell ourselves the story that I'm not attractive enough or whatever it is, and that's not a story, that's a conclusion that you have derived from stories, it's not a story, that's a conclusion. The conclusion is I'm not worthy, I'm not smart, whatever it is, but there are stories that made you think that or feel that, that's where the stories are, and so the problem is if you have different definitions for stories, I found this when I'm collaborating, if I'm working for a studio or a video game company or something, if we have a different definition for story, then we are miscommunicating from the very beginning of the conversation.  So they maybe will say, well, we should do this, and I say, well, that doesn't fit the story, well, I think it does, oh, well, we're not talking about the same thing. So the thing is, people can take my definition or leave it, that doesn't matter to me, but they ought to have a definition, and it ought to get results consistently, and then you can make sure everybody's on the same page. Ula Ojiaku What I'm hearing you say is it's important to take time to define the terms being used because that makes things easier when you're collaborating with people. So how do you then approach it? Brian McDonald It depends. Sometimes I come in and my job is to lecture, and that is to give them that shared definition and understanding of story. So sometimes that's my job. If I come in on a specific project to help on a specific project, that's usually because either they've heard me lecture before, or they've read my books and we already have a shared definition. So that's usually how it works, most of the time. Ula Ojiaku What would you advise when you're getting into a new collaboration with people, would you say, take the time to define the terms and what exactly generally would you say? Brian McDonald Yeah, if we're talking specifically about story, I think I would give them the definition. I would probably let them struggle with the definition of story first, because I think that's an important part of the process, because people have to know they were given something, because it sounds obvious when you say it. So we will fool ourselves and think, oh, I knew that, so the struggle is really important, so I would let them struggle, make sure they understood that they got something, oh, now I have a definition, and sometimes just having a definition elevates what you're able to do. Just having the definition. So, then I would break down story, I would break down armature, which I haven't done yet I don't believe in the concept of interactive stories, I think that's a misnomer, because once you interact with the story, it becomes a game. I don't think they can occupy the same space. Now, the word story comes from the word history, where it comes from, comes from the word history. A story has happened. So for instance, if you and I were somewhere and we had some crazy adventure, as it's happening, it is not a story. It's only a story when we're done and we tell people about it. A video game is happening in the moment, the same way as any other experience. It's an experience, but it's not a story till it's done, and you're telling people that, and so I just don't think they occupy the same space. Now they have a lot of the same ingredients, and that's what fools people. So for instance, it's sort of like, I would say you can use eggs and flour to make noodles or cake, but noodles are not cake, and so because you can have characters and settings and scenes and a lot of the same ingredients as a story, I think people think they're the same thing, but they are not, and that's what's interesting to me is that video game people desperately want their thing to be story, and I don't know why. It's like, no, you have your own thing. They have scenarios. In the old silent movie days, they didn't have screenplays, they didn't write screenplays. So, Buster Keaton would say, get me a fire truck and I'll make a movie, and he would then make it up, Chaplin did the same thing, he would make it up, they didn't write them down. Sometimes Chaplin would shoot and then say, okay, everybody has a week off while I figure out what happens next. He didn't know, so the reason they started writing screenplays, one of them was to budget. Well, what do you want? I'm going to need a truck, I'm going to need this, I'm going to need that. Okay. So they knew

    31 min
  5. Brian McDonald on the Art & Craft of Storytelling (Part 1)

    12/15/2024

    Brian McDonald on the Art & Craft of Storytelling (Part 1)

    Bio   Brian McDonald, an award-winning author, filmmaker, graphic novelist, and podcaster, is a sought-after instructor and consultant. He has taught his story seminar and consulted for various companies, including Pixar, Microsoft, and Cirque du Soleil.   Interview Highlights   02:45 The gift of writing 04:00 Rejected by Disney 05:35 Defining a story 07:25 Conclusions 10:30 Why do we tell stories? 13:40 Survival stories 17:00 Finding the common thread 19:00 The Golden Theme  20:45 Neuroscience   Connect   Brian McDonald (writeinvisibleink.com) @BeeMacDee1950 on X @beemacdee on Instagram Brian McDonald on LinkedIn  Books and references   Land of the Dead: Lessons from the Underworld on Storytelling and Living, Brian McDonald Invisible Ink: Building Stories from the Inside Out, Brian McDonald The Golden Theme: How to Make Your Writing Appeal to the Highest Common Denominator, Brian McDonald Old Souls, Brian McDonald Ink Spots: Collected Writings on Story Structure, Filmmaking and Craftmanship, Brian McDonald Brian's podcast 'You are a Storyteller' Episode Transcript   Ula Ojiaku   Hello and welcome to the Agile Innovation Leaders podcast. I'm Ula Ojiaku. On this podcast I speak with world-class leaders and doers about themselves and a variety of topics spanning Agile, Lean Innovation, Business, Leadership and much more – with actionable takeaways for you the listener. Very honoured to introduce my guest for this episode, Brian McDonald,. He's an award-winning author, filmmaker, graphic novelist and podcaster. Brian is a sought-after speaker, instructor and consultant who has taught his story seminar and consulted for companies like Pixar, Microsoft, and Cirque du Soleil. In this first part of our two-part episode, we discuss the gift of writing, his experience being rejected by Disney, his book Invisible Ink, that book is lifechanging. We also discuss defining a story, conclusions, and why we tell stories. Stay tuned for an insightful conversation!  Brian, it's a pleasure to have you on the Agile Innovation Leaders podcast and an honour. Thank you for making the time for this conversation.   Brian McDonald Thank you. Thanks for having me.  Ula Ojiaku  Awesome. So could you tell us a bit about yourself? What are the things that have led you to being the Brian McDonald we know today? Brian McDonald  How I got to be, I guess, a story expert or whatever it is I am, the memory I have is of being in kindergarten and seeing an animated film about King Midas, and I was obsessed with it. It was stop motion animation, so it was frightening, it scared me, but I couldn't stop thinking about it. So I got obsessed with stop motion animation and I got obsessed with the story of King Midas and I thought about stories a lot. We lived not very far away from a drive-in movie theatre, and so we would, as a family, watch movies from our porch, and I remember, because we couldn't hear them, I remember piecing together the stories that we couldn't hear, and I would tell my younger brother and my sister what I assumed was happening. So it was an early, early thing for me. I didn't know necessarily that I was studying it, I was just obsessed with it. What made it work and what made people laugh and what made them scared and what made them lean forward, that was fascinating to me, but I didn't know I had any particular gift for it, until I guess I was in the seventh or eighth grade when a friend of mine did a drawing and he said to me, Brian, come up with a story for this drawing because you're good at that. I didn't know I was good at it, right. It was so natural to me, and so I just pursued that path. I wanted to be a director. Before that, before the 70s, not every director was a writer, but in the 70s, it seemed like every director was a writer. So Francis Ford Coppola was a writer, Steven Spielberg was a writer, George Lucas was a writer. So I thought that's what you had to do. And I had dyslexia, so writing scared me, it was difficult for me, but wanting to tell stories overrode that, and I just thought that's what I had to do, so I just kept doing it and pretty soon, accidentally became an expert at it, where people would start asking me for advice and the people who started asking me for advice were higher and higher up the food chain. I remember I was on a plane next to some award winning writer and I happened to be sitting next to him and I was star struck that I got to sit next to him on this plane and we were talking and I thought we were just talking about story stuff and then he said, do you mind if I take notes? So I thought, okay, maybe I've got something, but I didn't think anything I was saying was worthy of taking notes, but he did. Yeah, and then I wrote the book for two reasons. I submitted a screenplay to Disney for their fellowship program, and it was rejected in the first round, and I didn't think that was right, and they also gave me a list of books I could read about screenwriting, and I was so angry and I thought, have you read these books, because I could write one of these books, and so I did. So then I had a student, the first class I ever taught, I didn't mean to be a teacher, it happened accidentally. I needed some money and somebody needed a screenwriting teacher and so, I said, well, sure, I'll try it. It turns out I had a talent for it that I didn't know I had. So a woman in my class said to me, oh, you should write a book, and I said yeah, people say that, and she looked me dead in the eye and she said, no, you're good at this, you're good at communicating it, you have a responsibility to write a book. So those two things made me write the book.  Ula Ojiaku  I'm thankful, because when you experienced those things and sometimes they seem negative in the moment. So who would have thought that being rejected for a fellowship with Disney would lead to better things in my view, of bigger, better things. It's really amazing. I'm glad you did because we wouldn't be having this conversation if you didn't. Thank you again. Your work is affecting even other generations. I know my children definitely are big fans already. You being a storyteller and I don't want to read your book out to the audience, how would you define storytelling?  Brian McDonald First you have to define story. I noticed that most people who teach writing, who teach anything about story, just start talking about it without defining it, and it has a definition, story has a definition, and I find that people are using the word story, it's become a very hip word at this moment and I'll tell you what made me look it up. I heard an interview with a jazz bassist on the radio and this jazz bassist, I wish I could remember who it was, but apparently if you play jazz, this is the bassist you want, and the interviewer said, well, how did you become that guy? How did you become the guy everybody wants? And he said, well, I was a bassist for a long time and I was pretty good, and he said, one day I decided to look up bass in the dictionary, and he said, a bass is a foundation. Everything is built on the bass, and he said, once I understood that, I knew what my job was, and I became a better bassist. So, I'm like, I should probably look up the definition of what I do. So, I looked up the word story, and one of the definitions, now I've altered the definition and I'll tell you why, but I've altered it slightly. So a story is the telling or retelling of a series of events leading to a conclusion, meaning having a point. So one of the first questions I asked my classes is 'what a story is', and I let them struggle with it for a while because, once you hear it, it sounds like, of course, that's what it is. So I let them struggle for minutes, uncomfortable minutes coming up with all these things, because then they know they didn't know. Before they would say nothing. Now I think they've heard some of what I say or read it somewhere and they come back like they're repeating something I said, but without understanding it. So they'll say a series of events and I'll be like, no, it's not a series of events. It's the telling or retelling of a series of events. Right. That's a huge part of it. Right. So also leading to a conclusion, which I think is a huge part of it, and that's the part I added. Now, here's the thing, I don't know if you know how they write dictionaries, but how they write dictionaries is they go around and they ask people they think are smart, what words mean. That's what they do. That's how they do it. What do you think this word means? And then they get a consensus. And so this many people thought this, that's why you have a number one and number two and number three. Well, people who know that stuff are word people. I'm not a word person. I'm a story person. These are different things. We conflate the two things. We think they're the same, but they're not the same. You don't need words at all to tell a story. The first 30 years of movies were silent, ask any choreographer or dancer or pantomimist, you don't need it, right? We put them together, but they don't necessarily go together. The people who define story as the telling or retelling of a series of events are word people, but as a storyteller, I know that stories have a function. So they are leading to a conclusion. So that's the part I added, because they were word people, not story people, and for a story person, that was not a definition for me that worked, but I think that my definition helps people write stories, whereas the other definition does not. Ula Ojiaku Can I ask you a question about your definition of a story, because you said it's leading to a conclusion. Would you say that the storyteller has to tell that conclusion, or is this something that the people being told the story would infer or a mixture? Brian McDonald Oh that depends. So a lot of times people will t

    28 min
  6. Kerrie Dorman on Entrepreneurship and Supporting Businesses through Mentoring

    08/11/2024

    Kerrie Dorman on Entrepreneurship and Supporting Businesses through Mentoring

    Bio    Kerrie, a serial entrepreneur, was introduced to mentoring after her last successful business sale. Realising she had no support or guidance in what she was doing, Kerrie founded the Association of Business Mentors in 2011 to provide mentoring skills and training for those seeking to mentor business owners professionally. Kerrie's vision for the ABM was to provide reassurance to business owners that they are in the safe hands of a trusted and experienced ABM professional business mentor. Kerrie mentors businesses of all shapes and sizes. She also mentors within the workplace, working closely with HR departments to run mentoring programmes to support the growth and development of their employees. Interview Highlights 01:30 Give it a go or you'll never know 03:30 Starting out in mentorship 06:30 The vision or the team? 10:30 Boundaries in business 12:30 The onion exercise 16:30 Mentoring v coaching 21:00 The mentoring door 22:00 Quietening the mind  23:30 Embedding an organisational mentoring culture   Contact Information   ·         ABM website (Association of Business Mentors) ·         Association of Business Mentors on LinkedIn ·         Kerrie Dorman on LinkedIn   Books & Resources   ·         The Mentoring Manual - Julie Starr ·         A Complete Guide to Effective Mentoring (The FT Guides), Dr. Ruth Gotian, Andy Lopata ·         Henley Business School webinars ·         Bounce: The Myth of Talent and the Power of Practice, Matthew Syed ·         The Choice: Embrace the Possible, Edith Eger Episode Transcript   Intro:  Hello and welcome to the Agile Innovation Leaders podcast. I'm Ula Ojiaku. On this podcast I speak with world-class leaders and doers about themselves and a variety of topics spanning Agile, Lean Innovation, Business, Leadership and much more – with actionable takeaways for you the listener.   Ula Ojiaku   I am very honoured to have the Founder of the Association of Business Mentors, Kerrie Dorman, as our guest on the Agile Innovation Leaders podcast. Kerrie, thank you so much for making the time for this conversation. I've been looking forward to it for ages. Kerrie Dorman You're very welcome. Thank you for having me. Ula Ojiaku My pleasure. So what's led you to the place where you are today and being the Kerrie Dorman that we've gotten to know and admire? Kerrie Dorman Okay, so actually part of my upbringing was being very much around entrepreneurship. My father was a key project manager on business ideas, primarily in Africa, and my stepfather also ran a very large family business. So I had business sort of around me from quite a young age, and I would talk to both my father and my stepfather about why things would happen and et cetera, et cetera. And so I became a serial entrepreneur from quite a young age. I think what gave me the impetus was the fact that I wasn't afraid to give something a go, and actually my motto now is give it a go or you'll never know, and if it works out, amazing, if not, then you learn and you move on. So my first business was in optics, because what I did do was get a profession behind me first, and that was a qualified dispensing optician. And so my first business was in recruitment for people within the optical industry, and I somehow managed to sell that by the skin of my teeth. And I just felt that it was incredibly satisfying, and a great sense of achievement to have been able to build something, even though it was very small, that was attractive to somebody else to want to pay for it. And so hence my entrepreneurialism streak started. So I started all sorts of businesses in all sorts of industries, I saw niches and just as I said, gave it a go. Some work just failed, and some I managed to sell, so I sort of came out vaguely on top at the end of it all, and then of course, there was the Association of Business Mentors, which is still going, and that came about because when I sold my last business, which was probably the most successful of them all, there was a new government funded mentorship program happening. It was an incubation centre, so there were young and bullish business owners wanting to be in this incubation centre to make sure that they had the best start, and so I was asked to come and share all my experiences, the successes, the failures, what I learnt, and I felt that I had a lot to share with these people, and that was my first stab at being a mentor. However, I didn't really know what I was doing, I'd never had my own mentor before, and I felt that I was getting quite frustrated with these young, inspiring people because they weren't running a business the way I had run a business. And I thought that that's what mentoring was about. There was no guidance on this scheme, and I just felt that it wasn't quite right in terms of what I was supposed to be doing. So I looked around for somewhere to hang my hat, find some other mentors, get some guidance, get some training, get some code of ethics, and the whole standard thing was really important to me. And apart from the EMCC, which is very European-centric and it was very coach-centric as well at the time. The European Mentoring and Coaching Council (EMCC), which is still going strongly to this day, and we sit with them on the Global Code of Ethics Committee. They just have a lot of kudos and I'm very, very flattered that we work alongside them. So then I just realised that mentoring was about to explode in the UK. It was very big in the States and we really needed somewhere for mentors to go and be supported and guided and also for mentees, so for business owners to go somewhere where they knew that a mentor had the guidance, had the structure, had the ethics and they were in safe hands, and that was 13 years ago. Ula Ojiaku Wow. And look where the Association of Business Mentors has gotten to with, I believe, thousands of members across the country? Kerrie Dorman We are up to, I think, two and a half thousand members at the moment. But you know what, Ula, the thing is, is that it's not just been me, it's absolutely about the team and the other people who have helped get it to where it is today. I definitely cannot take all the credit. I can take the credit for having the idea and the initial oomph to get it going, but it's really been down to all the volunteers in all the different regions, the different members of the board. It is really who you manage to bring on board with you and help you get initiatives to where they are. Ula Ojiaku Thank you for that. I'm a big believer that as long as you're learning, it's not really failure. Kerrie Dorman Yeah, absolutely. So it's only a failure if you don't learn, and so I think my fear of failure meant that I had to learn in order for self preservation, if that makes sense, and although it wasn't always apparent, that's definitely the case. There's a wonderful quote 'I never lose, either I win or I learn'. Ula Ojiaku Now, the vision or the team, which one do you think is more important in setting up a successful enterprise Kerrie Dorman The team. Every single time. And do you know why? It's because visions change. Visions can change according to things outside of your control, landscape, you just have no idea where a journey is going to take you, and I think that it's quite close minded to stick to the exact same vision all the way through because you may start an initiative, a business for one reason, and then you end up delivering a solution to something completely different, which needs a tweaked and amended vision. And also, a really good team will help you to shape a vision as you grow, so that's it for me. It's team all the way. Ula Ojiaku And in all the businesses you've founded, how did you go about building the teams, the partnerships, the structure? Kerrie Dorman For me, it was all about the people that I knew, approaching them first and the like-mindedness about the core reason why I wanted the ABM to exist really was about standard support and guidance, and that was my unique selling point, for a commercial phrase, and I just found that there were lots of people out there who were just as passionate about me as those three things. And so, because I was so passionate, and so were they, it was easy to get the right people, and the people who felt that they wanted to join the movement, but didn't quite have the passion fell away along the journey. And that's sort of been a theme, I think, through all the businesses, it's about the people and about who I knew. So initially, when I would have a business idea, the idea was great, but until I had the right person in mind to help me run it, then it was a no go, but interestingly, and this conversation has been a catalyst for this thought, interestingly, it was having great people in my sort of hemisphere that sometimes often made me come to the conclusion that I needed to set up a business in a particular arena with that person. So sometimes it was the person that was the catalyst, and a great example of that, just to be crystal clear about what I mean is, one of my businesses was a beauty salon specialised in pregnant ladies and mums. So pregnant ladies, and then when they had the babies, they could come back. So it was all set up for massaging and wellbeing for mums who had bumps and boobs that couldn't ever lie on their tummies. So I got these special couches from the States and then they could have proper massages and then there was a creche so that once they had their babies, they could come back.  And so the catalyst for that business was, well A)I had a baby, but B) one of my employees in a current business was a qualified beauty therapist, and she was just having a bit of time out from the beauty world for one reason or another. And so I had my first born, and I had this employee who was r

    30 min
  7. Ula Ojiaku: The 5 Crucial Questions Every Leader Should Ask Before Launching Any New Project

    08/01/2024 · VIDEO

    Ula Ojiaku: The 5 Crucial Questions Every Leader Should Ask Before Launching Any New Project

    Bio Uloaku (Ula) Ojiaku is the Founder/ CEO of Mezahab Group Ltd (a UK-based consultancy focused on helping leaders in large organisations improve how they work to deliver value to their customers).      With over 20 years of professional experience, Ula has board-level experience and has worked in multiple countries, in a variety of technical, business and leadership roles across industries including Retail, Oil & Gas, Telecommunications, Financial Services, Government, Higher Education and Consulting.   Ula hosts the Agile Innovation Leaders podcast, which features conversations with thought-leaders and world-class practitioners on topics covering leadership, innovation, business, agility, and much more.   She also currently serves a multinational retail organisation as an Enterprise Agility Strategist/ Coach.   Connect Uloaku (Ula) Ojiaku | LinkedIn Transcript It's tempting to jump into new initiatives without proper strategic planning – especially when there is a lot of hype around it and you're keen to demonstrate you're action-oriented.  A good example would be the growing focus on genAI with its opportunities and threats . Today, I'll share 5 crucial questions every leader should ask before launching any new project or initiative – including AI related ones. These questions will help you focus on the right problems, understand trade-offs, and align your efforts with both customer needs and organizational goals and increase your chances of success. The 5 Strategic Questions 1.     What problem are we trying to solve? 2.     Is it the right problem? 3.     If we choose to solve this problem, what are we choosing not to do? 4.     By solving this problem, how would life be for our customers? 5.     By solving this problem, what impact would it have on our organization?   Now let's go through each question in more detail 1. What problem are we trying to solve? "The first question is 'What problem are we trying to solve?' This helps you clearly define the issue at hand. It's crucial to articulate the problem precisely, as a well-defined problem is already half-solved. This clarity ensures that your team's efforts are focused and purposeful from the start." 2. Is it the right problem? "Next, ask 'Is it the right problem?' This question challenges you to dig deeper and ensure you're addressing the root cause, not just symptoms. It's easy to jump at the first problem we see, but often, there's an underlying issue that, if solved, would have a more significant impact. This question helps prevent wasted effort on superficial solutions." 3. If we choose to solve this problem, what are we choosing not to do? "The third question is 'If we choose to solve this problem, what are we choosing not to do?' This acknowledges that resources are finite. Every 'yes' to one initiative is a 'no' to others. Understanding these trade-offs is crucial for strategic decision-making and helps ensure that you're allocating resources to the most impactful areas." 4. By solving this problem, how would life be for our customer? "Fourth, consider 'By solving this problem, how would life be for our customer?' This customer-centric approach ensures that your initiative will create real value. It forces you to think beyond internal metrics and focus on tangible benefits for your customers, which is ultimately what drives business success." 5. By solving this problem, how would it impact our organization? "Finally, ask 'By solving this problem, how would it impact our organization?' This question helps you align the initiative with your company's goals and values. It ensures that while you're solving customer problems, you're also advancing your organization's strategic objectives." Conclusion "By consistently asking these five strategic questions before starting any initiative, you'll ensure that you're focusing on the right problems, understanding the trade-offs, creating value for customers, and advancing your organization's goals. This approach will lead to more impactful outcomes and demonstrate your strategic leadership capabilities. Remember, great leaders don't just solve problems – they solve the right problems in the right way.

    4 min
  8. Darren Wilmshurst on Solving Organisational Challenges and Demonstrating Value

    07/28/2024

    Darren Wilmshurst on Solving Organisational Challenges and Demonstrating Value

    Bio Darren, as the European Managing Director of Cprime, spearheads transformation initiatives in EMEA, leveraging over two decades of experience in banking and IT leadership. As a SAFe Fellow and renowned author, he drives strategic growth by defining innovative go-to-market strategies and deepening client relationships. Darren is responsible for overseeing Cprime's consultancy services, implementing complex programs, and negotiating multi-million pound contracts, positioning the company as a leader in organisational efficiency and performance optimisation.    He co-authored the BCS Book "Agile Foundations – Principles Practices and Frameworks" and "SAFe Coaches Handbook". A contributor to the SAFe Reference Guide 4.5 and "The ART of avoiding a Train Wreck". Finally a reviewer of "Valuing Agile; the financial management of agile projects" and "Directing Agile Change"   Interview Highlights 01:30 Pandemic impacts 04:00 Cprime 08:00 Wooing clients 09:15 Using the right language 11:00 Doing your research 12:30 Mistakes leaders make 15:30 Changing mindsets 16:00 Ingredients for change 17:30 Reading for knowledge 26:00 Three thirds 28:30 Disruption 31:30 SAFe Coaches Handbook 37:50 SAFe frameworks 40:20 Enterprise strategy   Connecting   LinkedIn: Darren Wilmshurst on LinkedIn   Books & Resources -          Strategic Leadership: How to Think and Plan Strategically and Provide Direction, John Adair -          Tribal Unity Book, Em Campbell-Pretty, -          Drive, Daniel H. Pink -          SAFe® Coaches Handbook: Proven tips and techniques for launching and running SAFe® Teams, ARTs, and Portfolios in an Agile Enterprise, Darren Wilmshurst & Lindy Quick -          Agile Foundations: Principles, practices and frameworks, Peter Measey -          The ART of Avoiding a Train Wreck: Practical Tips and Tricks for Launching and Operating SAFe Agile Release Trains, Em Campbell-Pretty, Adrienne L. Wilson, Dean Leffingwell -          Industrial Devops: Build Better Systems Faster Dr. Johnson, Robin Yeman, Mik Kersten, Dean Leffingwell -          Radical Focus: Achieving Your Most Important Goals with Objectives and Key Results: Christina R Wodtke -          Who Does What By How Much | Jeff Gothelf & Josh Seiden (okr-book.com)   Episode Transcript Intro: Hello and welcome to the Agile Innovation Leaders podcast. I'm Ula Ojiaku. On this podcast I speak with world-class leaders and doers about themselves and a variety of topics spanning Agile, Lean Innovation, Business, Leadership and much more – with actionable takeaways for you the listener. Ula Ojiaku It's a huge honour and privilege to have again with me as my guest on the Agile Innovation Leaders Podcast none other than Darren Wilmshurst, Managing Director at Cprime. Darren is an SPCT and a SAFe fellow. So for some context to the audience, Daz was one of the very first people I interviewed for the Agile Innovation Leaders Podcast and this was about five years ago or so, and I actually wanted to have a way of speaking with Daz, and I didn't know how to, so I said, hey, can I interview you for a podcast? And long story short, I ended up heading on a plane to Oman, but that's a different story. So, Daz, what have you been up to since then? Because when we recorded the first one, you were not yet a SAFe fellow, it was afterwards that you became a SAFe fellow and lots of other things must have happened. Darren Wilmshurst Well then the pandemic started, and I think that that changed life for all of us, most of our consultancy work stopped because it was discretionary spend, people were in retreat in terms of trying to buckle down and understand, try and reduce costs as much as possible. I think the biggest impact was then training, because obviously we couldn't do training in person. We weren't allowed by the certificating bodies to train online, so they had to give us permission to do that, which they did, and then we had to think about, well, how are we going to do this online? You know, what conference facilities are we going to use? What collaborative tools are we going to use? And how do we deliver this experience to make it still interactive and engaging? So I think that was a major challenge for us as well, and if I'm honest, whilst we're still doing stuff online, we're starting to see some training, at least moving back in person, but my preference is still in person because it's a different experience. The theatrics in me, the smell of the greasepaint and the roar of the crowd is still really important as well. So I think that's the first thing I think has changed is that we had that period where everything was remote, I think we're back into a world now where we're more hybrid, which I enjoy the in person stuff, but I think we'll probably never go back to pre-pandemic where everything was in person, both consulting and training. So I think that was the major change, I think for us as well. During that time as well, our major founder wanted to retire, so we sold Radtac to Cprime and that all happened during the early days of the pandemic as well. We had a number of suitors, about six suitors, we decided on Cprime for, for me, two critical reasons and this is quite important, I think as well. Number one is that Radtac felt like a really family firm. We had a set of values and principles, there's a DNA to Radtac and we wanted someone that matched our DNA, I think it was so important for us. We could have gone to some other organisations, but we might have ended up selling our soul to the devil in some respects. Cprime, acquired a company in the US called Blue Agility a few years earlier, almost similar size to Radtac, very similar what they did as well, and what was key for me was that all the people in Blue Agility were still in Cprime. In fact, two had left and come back, so that was a good sign to me that we were aligned in terms of values and principles. So that was number one. The second reason was that Radtac had a heritage of all this training, you know, we're back to 1998. We had all this good training, we'd build up the consulting part of our business, so we're really good in terms of training and consultancy, but we were very agnostic about tooling and technology, because we didn't have the capabilities, or the brand awareness around that part of our business, and it used to frustrate me because, we'd go in, we'd do a great job in terms of way of working, somebody else would go in and maybe do the tooling set up, configure it in a way that wasn't aligned, that wasn't working and that was frustrating. Now we could see opportunities to improve the continuous delivery pipeline, but we didn't have the capability to sort it out as well, whereas Cprime had all of that heritage. So for me, it completed that puzzle where now we can do the training, the consultancy, the tooling to visualise the work, configure the ways of working as well, and also really help with that continuous delivery pipeline as well. So that was the defining decision. We completed that acquisition in February 2021, so literally 12 months after the pandemic. Cprime was at the time owned by a French company called Alten, massive company, not well known, but massive company. Cprime probably wasn't really core to Alten, they were a project management engineering company and Alten sold Cprime January 2023 to Goldman Sachs and Everstone Capital, so that's been a change. So again, we've had the pandemic, we've gone through the acquisition, and now we're owned by a private equity as well, which brings different challenges to the organisation as well, and actually the reality was that after the acquisition, after the earn out, I was looking to maybe semi-retire, spending a bit more time in Spain, fishing and playing golf, but actually this next phase is really exciting, so a testament to Cprime and Goldman Sachs as well, that I want to be part of the next part of the journey as well. So, I'm still here Ula. Ula Ojiaku Well, I am glad you are, and it sounds like it's been a rollercoaster ride and a journey, but part of it is the thrills as well. Darren Wilmshurst Look, we're very privileged, aren't we Ula, because I work with great people, I say that genuinely. I work with great clients, I'm very fortunate in that. And although, you know, if I don't want to work with a client, I don't have to do that, but actually all the clients I work with, I really enjoy working with and I love the work that we do. So it's almost like the Holy Trinity, great people, great clients, great work. Why wouldn't I want to carry on doing what I do? So I always think that we're very privileged in what we do. So, I'm very grateful. Ula Ojiaku And I'll say that the little I've worked with you, what I know is you are a genuine person and you're a great person as well. I can't remember who this quote is attributed to, but people tend to be mirrors. So if you're good, people mirror what you show to them. And I'll say that based on my experience with you, I've learned a lot in terms of how to treat people, being genuine and caring genuinely about their welfare, not necessarily about what you get from them, and that's key. So, that's the sort of person you are, that's who you are. Darren Wilmshurst That's very kind. Ula Ojiaku I want say thank you for that, because there are times when I'm in situations and I'm thinking about maybe somebody or potential someone, colleague or clients, and I'll be like, what would Daz do? How would he probably think about this situation? Now, part of what you do as director involves also wooing, wooing and winning the client and the customer. So, what would you say are your go to principles when pitching, to communicate the value you could bring before an engagement and maybe later on, we can talk ab

    53 min

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The Agile Innovation Leaders podcast with Ula Ojiaku is an insightful series of conversations with world-class leaders, experts and doers about themselves and topics spanning leadership, digital transformation, lean-agile principles and practices, innovation, entrepreneurship, and much more. Listeners will gain insights and actionable tips for building thriving organisations, teams and careers in an ever-changing business world.