The Chief Executive Podcast

Mark C. Thompson

Mark C. Thompson is the World's #1 CEO Coach and a New York Times bestselling author. Mark consults and coaches executives for Fortune 500 and Global Fortune 1000 companies. Forbes called Mark one of “America’s Top Venture Investors with the ‘Midas Touch'." Formerly Charles Schwab's Chief of Staff and Chief Customer Experience Officer, Mark was the Executive Producer of Schwab.com which today has assets over $2.4 Trillion. He is a Co­‐Founder of Sir Richard Branson’s Entrepreneurship Centres and an advisor to Virgin Unite Entrepreneurs. Mark is a founding advisor of the Stanford Realtime Venture Design Lab, and is a visiting scholar at his alma mater, Stanford University. He has served as faculty at the World Economic Forum and World Business Forum, is a member of the Clinton Initiative, and an executive coach for TED Fellows.

  1. Dr. Kelly Goldsmith | Vanderbilt University

    FEB 5

    Dr. Kelly Goldsmith | Vanderbilt University

    When people feel short on time, resources, clarity, or support, the instinct is often to pull inward, protect territory, and stop investing in teamwork. But what if scarcity could strengthen collaboration? That’s exactly what I explore in my latest podcast conversation with Dr. Kelly Goldsmith, a Professor of Marketing at Vanderbilt University’s Owen Graduate School of Management who studies how scarcity shapes our behavior. In this episode, we dig into questions that leaders face daily: - When teams say they are too busy or don’t have enough resources to collaborate, how does the perception of scarcity impact their work? - Why does uncertainty and scarcity sometimes demotivate people to act collectively and other times energize team members to pull closer together? - How does a scarcity mindset trigger status concerns and unnecessary competition and what can leaders do to reduce zero-sum thinking? - How should leaders give recognition to team members so the entire team is motivated? - How can people respond to scarcity by throwing their efforts in other unexpected directions? One of my biggest takeaways was that uncertainty and scarcity undermine a sense of control. Leaders can reframe limits as opportunity that will improve when the team collaborates. If you lead teams under pressure (and who doesn’t right now?), this conversation will change the way you think about “not having enough” and how to create cooperation when resources are scarce. Thank you Dr. Kelly Goldsmith for helping us rethink collaboration in constrained environments.

    33 min

About

Mark C. Thompson is the World's #1 CEO Coach and a New York Times bestselling author. Mark consults and coaches executives for Fortune 500 and Global Fortune 1000 companies. Forbes called Mark one of “America’s Top Venture Investors with the ‘Midas Touch'." Formerly Charles Schwab's Chief of Staff and Chief Customer Experience Officer, Mark was the Executive Producer of Schwab.com which today has assets over $2.4 Trillion. He is a Co­‐Founder of Sir Richard Branson’s Entrepreneurship Centres and an advisor to Virgin Unite Entrepreneurs. Mark is a founding advisor of the Stanford Realtime Venture Design Lab, and is a visiting scholar at his alma mater, Stanford University. He has served as faculty at the World Economic Forum and World Business Forum, is a member of the Clinton Initiative, and an executive coach for TED Fellows.