44 episodes

If you’re a creative, consultant, or agency owner who wants to know what the rollercoaster ride really looks like to grow your business from one to many — you’re in the right place. My guests and I pull back the curtains on the realities of growing and running agencies of different sizes and what it takes to build a team. If you’re anything like me, you want more than the highlight reel, you want to learn from the mistakes of others so that you can stop short of the same mistakes. I'm your host, Audrey Joy Kwan I spend my days as a coach and consultant to multiple 6 and 7 figure agency owners. For the last 7 years, I’ve been behind the scenes helping people grow, lead and operate small but mighty agencies. Here at the Small But Mighty Agency Podcast, we'll uncover what works — and equally as important— what didn't work to get these business owners to where they are today.

Small But Mighty Agency Audrey Joy Kwan

    • Business
    • 5.0 • 4 Ratings

If you’re a creative, consultant, or agency owner who wants to know what the rollercoaster ride really looks like to grow your business from one to many — you’re in the right place. My guests and I pull back the curtains on the realities of growing and running agencies of different sizes and what it takes to build a team. If you’re anything like me, you want more than the highlight reel, you want to learn from the mistakes of others so that you can stop short of the same mistakes. I'm your host, Audrey Joy Kwan I spend my days as a coach and consultant to multiple 6 and 7 figure agency owners. For the last 7 years, I’ve been behind the scenes helping people grow, lead and operate small but mighty agencies. Here at the Small But Mighty Agency Podcast, we'll uncover what works — and equally as important— what didn't work to get these business owners to where they are today.

    Cara McColman: How to build a better team with personality assessments

    Cara McColman: How to build a better team with personality assessments

    How can you inspire your team to greater heights? 
    The short answer is to be a more effective leader who knows how to inspire the best in people. 
    But what motivates one person doesn’t always inspire the next. That’s why personality assessments can help inform better leadership. 
    We explore how personality assessments help you hire better, become a better leader and support you to reach your business goals faster. 
    In this episode of the Small but Mighty Agency Podcast: 
    When to use personality assessment in the hiring process How personality assessments support retainment of talentImproving workplace culture and creating lasting change How to give your team a common language for improving communication  
    Show Links
    Website: https://www.peoplecore.ca/

    LinkedIn: https://www.linkedin.com/in/peoplecore/

    Did you know that I have a coaching program called the Mighty Pod Model? You can get the Free Mighty Pod Model Cheat Sheet here:
    https://audreyjoykwan.com/resources
    In the high touch program, we help our clients go from solopreneur to an agency model, so they gain more freedom by having a service business where client work isn't dependent on them to scale
    Maybe you started as a solopreneur with zero people in your business.
    Eventually, you bring in an assistant and contractors, but you continue to hold onto the strategy and direct communication with your clients.
    Before you know it, you’re at capacity.
    So, what happens if you want to grow bigger?
    Meet the Mighty Pod Model.
    The Mighty Pod Model isn’t just a business model. It's a high-touch coaching program that helps you go from solopreneur to agency owner with a profitable, streamlined and strategic roadmap.
    If you’re feeling like the bottleneck in your service business, download our FREE Mighty Pod Model Cheat Sheet: https://audreyjoykwan.com/resources
    Hey thank for hanging out with me at the Small But Mighty Podcast. If you enjoyed this episode it would mean the world to me if you hit the follow or subscribe button in your podcast app and share it with a friend. And I’ll see you on the next one. 

    • 26 min
    John Vuong: Leaving the 9 to 5 to Build a 7-figure Marketing Agency

    John Vuong: Leaving the 9 to 5 to Build a 7-figure Marketing Agency

    Do you know an opportunity when you see one, and more importantly, are you willing to take that risk? 


    Saying ‘yes’ led this service-based business owner from a 9 - 5 job to a seven-figure business. 


    There’s a saying in entrepreneurship: “you’ve got to jump off the cliff and build your wings on the way down.” 


    Today’s guest did precisely that  – with no experience in marketing, he quit his job to launch a marketing agency. 


    His journey to a seven-figure business isn’t an overnight success story; most businesses are not; a success story is made up of time and work that goes unseen. 


    Tune into this episode to learn:  
    How he delivered a marketing service he had no idea how to deliver Starting a service niche business with zero experience The mistakes that helped him get to seven figures Why his zone of genius was both a gift and a hindrance to growth How he uses processes and systems to encourage learning and development in his teamShow Links
    Website: https://www.localseosearch.ca/

    LinkedIn: https://www.linkedin.com/in/john-vuong-205b2917/


    Did you know that I have a coaching program called the Mighty Pod Model? You can get the Free Mighty Pod Model Cheat Sheet here:
    https://audreyjoykwan.com/resources
    In the high touch program, we help our clients go from solopreneur to an agency model, so they gain more freedom by having a service business where client work isn't dependent on them to scale
    Maybe you started as a solopreneur with zero people in your business.
    Eventually, you bring in an assistant and contractors, but you continue to hold onto the strategy and direct communication with your clients.
    Before you know it, you’re at capacity.
    So, what happens if you want to grow bigger?
    Meet the Mighty Pod Model.
    The Mighty Pod Model isn’t just a business model. It's a high-touch coaching program that helps you go from solopreneur to agency owner with a profitable, streamlined and strategic roadmap.
    If you’re feeling like the bottleneck in your service business, download our FREE Mighty Pod Model Cheat Sheet: https://audreyjoykwan.com/resources
    Recap the episode, give the listeners a call to action, tease the next episode
    Hey thank for hanging out with me at the Small But Mighty Podcast. If you enjoyed this episode it would mean the world to me if you hit the follow or subscribe button in your podcast app and share it with a friend. And I’ll see you on the next one. 

    • 32 min
    Dianne McKay: Lessons learned from buying a marketing agency

    Dianne McKay: Lessons learned from buying a marketing agency

    What inspires someone to buy an existing marketing business? 
    Meet Diane. After selling her successful first business, she decided to return to work by purchasing a marketing agency. 
    Diane shares her decision-making process and what she would do differently if she were to do it again. 
    Plus, hear the strategies she uses to become the go-to agency in her county and the marketing activities to get more clients. 
    Tune into this episode to explore: 
    What motivated her to buy an established agency?How did she transition from employee to owning an agency What would she do differently if she bought an agency again? The approach to building the reputation of her business as a go-to agency for her countyHow she inspires her team to stretch outside their comfort zonesShow Links
    Mustang Mktg: https://www.mustangmktg.com/
    LinkedIn: https://www.linkedin.com/company/mustang-marketing/
    Did you know that I have a coaching program called the Mighty Pod Model? You can get the Free Mighty Pod Model Cheat Sheet here:
    https://audreyjoykwan.com/resources
    In the high touch program, we help our clients go from solopreneur to an agency model, so they gain more freedom by having a service business where client work isn't dependent on them to scale
    Maybe you started as a solopreneur with zero people in your business.
    Eventually, you bring in an assistant and contractors, but you continue to hold onto the strategy and direct communication with your clients.
    Before you know it, you’re at capacity.
    So, what happens if you want to grow bigger?
    Meet the Mighty Pod Model.
    The Mighty Pod Model isn’t just a business model. It's a high-touch coaching program that helps you go from solopreneur to agency owner with a profitable, streamlined and strategic roadmap.
    If you’re feeling like the bottleneck in your service business, download our FREE Mighty Pod Model Cheat Sheet: https://audreyjoykwan.com/resources
    Hey thank for hanging out with me at the Small But Mighty Podcast. If you enjoyed this episode it would mean the world to me if you hit the follow or subscribe button in your podcast app and share it with a friend. And I’ll See you on the next one. 

    • 23 min
    Nanci Corrigan: Having the courage to pivot your business

    Nanci Corrigan: Having the courage to pivot your business

    What pivots do you need to make in a business as it grows? 
    All businesses will at some point make a pivot - it's a strategic move that you take to ensure that your business remains viable and profitable. 
    In this episode of the Small But Mighty Agency podcast, meet Nanci, she is an entrepreneur of 25 years; she’s owned and operated an agency and has gone through multiple pivots, including her most recent one, where she pivoted her niche. 
    Tune in to hear how she made the strategic decision to narrow her niche and tap into her wisdom of wins and fails from leading teams for two decades. 


    Show Links
    C3inc: https://c3inc.ca/
    LinkedIn: https://www.linkedin.com/in/nancicorrigan/


    Did you know that I have a coaching program called the Mighty Pod Model? You can get the Free Mighty Pod Model Cheat Sheet here:
    https://audreyjoykwan.com/resources
    In the high touch program, we help our clients go from solopreneur to an agency model, so they gain more freedom by having a service business where client work isn't dependent on them to scale
    Maybe you started as a solopreneur with zero people in your business.
    Eventually, you bring in an assistant and contractors, but you continue to hold onto the strategy and direct communication with your clients.
    Before you know it, you’re at capacity.
    So, what happens if you want to grow bigger?
    Meet the Mighty Pod Model.
    The Mighty Pod Model isn’t just a business model. It's a high-touch coaching program that helps you go from solopreneur to agency owner with a profitable, streamlined and strategic roadmap.
    If you’re feeling like the bottleneck in your service business, download our FREE Mighty Pod Model Cheat Sheet: https://audreyjoykwan.com/resources


    Hey thank for hanging out with me at the Small But Mighty Podcast. If you enjoyed this episode it would mean the world to me if you hit the follow or subscribe button in your podcast app and share it with a friend. And I’ll see you on the next one. 

    • 22 min
    Allie LeFevere: Humor is the most underrated competitive advantage in marketing

    Allie LeFevere: Humor is the most underrated competitive advantage in marketing

    When you think of a niche for your business, you might naturally consider a specific industry or market. 
    But a niche isn’t always an industry; it can be a service you offer. Case in point, meet Allie LeFevere, the co-owner of Obedient Agency.
    Their niche is humor, and they help grow brands that make people laugh. In this episode, we explore the creative process to generate humour-driven marketing and how this agency owner protects the greatest asset of creativity while on the path to building a seven-figure business. 
    Tune in to learn more about: 
    The creative process to generate humour driven marketingHow she creates space in her business to generate wildly creative ideas Why having a well-oiled machine helps her stay in the creative laneHow her business partnership thrives despite differences Show Links
    –Obedient Agency: https://www.obedientagency.com/
    –LinkedIn: https://www.linkedin.com/company/obedient/
    –Instagram: https://www.instagram.com/obedientagency/
    Did you know that I have a coaching program called the Mighty Pod Model? You can get the Free Mighty Pod Model Cheat Sheet here:
    https://audreyjoykwan.com/resources
    In the high touch program, we help our clients go from solopreneur to an agency model, so they gain more freedom by having a service business where client work isn't dependent on them to scale
    Maybe you started as a solopreneur with zero people in your business.
    Eventually, you bring in an assistant and contractors, but you continue to hold onto the strategy and direct communication with your clients.
    Before you know it, you’re at capacity.
    So, what happens if you want to grow bigger?
    Meet the Mighty Pod Model.
    The Mighty Pod Model isn’t just a business model. It's a high-touch coaching program that helps you go from solopreneur to agency owner with a profitable, streamlined and strategic roadmap.
    If you’re feeling like the bottleneck in your service business, download our FREE Mighty Pod Model Cheat Sheet: https://audreyjoykwan.com/resources
    Hey thank you for hanging out with me at the Small But Mighty Podcast. If you enjoyed this episode it would mean the world to me if you hit the follow or subscribe button in your podcast app and share it with a friend. And I’ll See you at the next one. 

    • 27 min
    Kait Dinunzio: Leadership and growing her consultancy into an agency with apprentices

    Kait Dinunzio: Leadership and growing her consultancy into an agency with apprentices

    If there’s one constant in owning a business, it’s getting comfortable with change. 
    As business owners, we need resilience in the face of change, whether changing business models, shifting marketing strategies, or building a team. 
    Change isn’t just about us, “the business owner”; it affects the people in our business. Leaders effectively managing their teams in an ever-changing environment is vital to business success. Today on the podcast, we explore best practices for change management and change leadership. 
    And suppose you're wondering how to scale a consultancy. In that case, we explore how this change management consultant is growing into an agency by building up apprentices and confidently letting go of the client-facing role in her business.   
    In this episode of Small But Mighty Agency: 
    How do leaders manage their business in an ever-changing environmentWhy change leadership principles, not just change management is vitalGrowing her consultant into an agency through apprenticeship How she confidently let go of the client-facing role in her business 

    Show Links
    -Helios Consulting: https://www.heliosconsulting.ca/
    -Kait Dinunzio LinkedIn: https://www.linkedin.com/in/kaitdinunzio/
    Did you know that I have a coaching program called the Mighty Pod Model? You can get the Free Mighty Pod Model Cheat Sheet here:
    https://audreyjoykwan.com/resources
    In the high touch program, we help our clients go from solopreneur to an agency model, so they gain more freedom by having a service business where client work isn't dependent on them to scale
    Maybe you started as a solopreneur with zero people in your business.
    Eventually, you bring in an assistant and contractors, but you continue to hold onto the strategy and direct communication with your clients.
    Before you know it, you’re at capacity.
    So, what happens if you want to grow bigger?
    Meet the Mighty Pod Model.
    The Mighty Pod Model isn’t just a business model. It's a high-touch coaching program that helps you go from solopreneur to agency owner with a profitable, streamlined and strategic roadmap.
    If you’re feeling like the bottleneck in your service business, download our FREE Mighty Pod Model Cheat Sheet: https://audreyjoykwan.com/resources
    Hey thank for hanging out with me at the Small But Mighty Podcast. If you enjoyed this episode it would mean the world to me if you hit the follow or subscribe button in your podcast app and share it with a friend. And I’ll see you on the next one.

    • 20 min

Customer Reviews

5.0 out of 5
4 Ratings

4 Ratings

kmhoho ,

Great for Small Agency Owners

Audrey’s podcast is so insightful for me as a small, first-time agency owner. She has a practical approach that helps keep my visionary self in check and focused on sustainable growth. Her guests share incredible knowledge and she asks such meaningful questions. A must listen!

Polar Productions ,

Intersting and positive

This is a wonderful podcast for marketers, and any business really. Well hosted by Aubrey Joy Kwan, and filled with insights from Scot. I would recommend listening to this podcast about grit, enthusiasm and the will to stick to your passion.

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