Mortgage Vault Podcast

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Mortgage Vault podcast is for mortgage industry professionals who want to stay on top of the mortgage market trends. Every week you will hear from senior leaders at some of the largest mortgage lenders & servicers on how to stay ahead of the curve. https://www.vaultedge.com/

  1. Winning in the current market by 'looking at the deal & not the decade': Brad Rice, CEO, Amerifund Home Loans

    11/22/2022

    Winning in the current market by 'looking at the deal & not the decade': Brad Rice, CEO, Amerifund Home Loans

    In this episode we are in conversation with Brad Rice, Founder & CEO at Amerifund Home Loans. Brad has close to three decades of experience across retail & wholesale lending. Brad shares key insights on how lenders could tide over the current market situation by 'looking at the deal & not the decade'. He elaborates that - current high interest rate macro-environment is a part of overall business cycle. Hence, there would always be potential home owners looking to purchase a home. However, we need innovative new products that could help such borrowers qualify despite 7+ % interest rate on home loans. Thus lenders can win by focusing on improving loan product accessibility for such borrowers. Additionally, we also need to empower our LOs, so that they can impart financial literacy to borrowers - helping them choose the right loan product.  In the episode, Brad also shares his first hand experience of choosing a tech stack that drives efficiency both on the front office & back office side of business. Listen to the full episode here. This episode is hosted by Vaultedge. Vaultedge is a mortgage automation software that helps you produce & service more loans doing less work. You can visit us on https://www.vaultedge.com/

    47 min
  2. A playbook for default servicing excellence in high interest environment: Michael Merritt, BOK Financial

    11/15/2022

    A playbook for default servicing excellence in high interest environment: Michael Merritt, BOK Financial

    In this episode we are in conversation with Michael Merritt, Senior Vice President, Customer Care and Default Mortgage Servicing at BOK Financial. Mike is an expert in default servicing with 10+ years of experience across Mr. Cooper, Goldman Sachs & BOK Financial. Mike talks about the current "high interest rate" macro environment, how it's expected to shape default rates in 2023 and what servicers can do, to prepare for it.  He also shares how artificial intelligence & ML is critical to keep loan files clean & well indexed. This helps customer agents retrieve the right data in the first instance and provide a smooth servicing experience  even during a default surge. Listen to the full episode for practical insights on using a mix of high touch customer service along with AI automation to tide over default surge in a high interest rate environment in 2023. This episode is hosted by Vaultedge. Vaultedge is a mortgage automation software that helps you produce & service more loans doing less work. You can visit us on https://www.vaultedge.com/

    30 min
  3. How Sagent is changing the paradigm for mortgage servicing with a technology-first playbook

    09/28/2022

    How Sagent is changing the paradigm for mortgage servicing with a technology-first playbook

    In this episode, we are in conversation with Dan Sogorka, CEO & President of Sagent - a cutting-edge technology company that modernizes the lending and homeownership experience for loan servicers and millions of consumers across the country. In this episode, Dan talks about the service industry and what Sagent is doing differently to embrace the tumultuous mortgage market head-on. Dan also discusses how Sagent has embraced technology with its myriad of tools and the quintessential element of empathy for providing a delightful and a seamless experience for its consumers.  He shares his perspective about how the industry needs to be surgical, focus on specific needs, and trust the people to deploy the right kind of technology. He believes that the servicing aspect is going to remain strong despite a probable recession.  To learn more, listen to the complete episode. This episode is hosted by Vaultedge. Vaultedge is a mortgage automation software that helps you produce & service more loans doing less work. You can visit us on https://www.vaultedge.com/

    49 min
  4. How Sagent is disrupting servicing technology space with its consumer first approach: In conversation with Dan Sogorka, CEO & President, Sagent.

    10/12/2021

    How Sagent is disrupting servicing technology space with its consumer first approach: In conversation with Dan Sogorka, CEO & President, Sagent.

    In this episode we are in conversation with Dan Sogorka, CEO & President of Sagent Lending - a cutting edge technology company that modernizes the lending and homeownership experience for loan servicers and millions of consumers across the country. In this episode Dan dives deep into how mortgage servicing can be made seamless for the end consumer, especially when many borrowers are set to exit forbearance. He also talks about how servicers can improve customer retention by striking a balance between building the right data infrastructure and providing a high touch concierge experience. To learn more listen to the complete episode. This episode is hosted by Vaultedge. Vaultedge is a mortgage automation software that helps you produce & service more loans doing less work. You can visit us on https://www.vaultedge.com/

    39 min
  5. How can servicers help consumers in the post forbearance period: In conversation with Gagan Sharma, CEO & President of BSI Financial Services

    09/22/2021

    How can servicers help consumers in the post forbearance period: In conversation with Gagan Sharma, CEO & President of BSI Financial Services

    In this episode we are in conversation with Gagan Sharma, CEO & President of BSI Financial Services, a family of companies that specializes in loan subservicing and special servicing, loan quality control and loss mitigation services.  Today, BSI services more than 175,000 agency and non-agency mortgages and is an approved servicer for Fannie Mae, Freddie Mac, FHA, VA and HUD, in addition to private investors. As post COVID relief is set to expire soon, Gagan talks about how mortgage servicers can reduce friction  & create a seamless digital experience for consumers exiting forbearance.  He also talks about investing in the right technology infrastructure that can help servicers build scalable capabilities to help consumers in a time-responsive manner. Listen to the complete episode to learn more. This episode is hosted by Vaultedge. Vaultedge is a mortgage automation software that helps you produce & service more loans doing less work. You can visit us on https://www.vaultedge.com/

    27 min
  6. How lenders can build the right technology stack to build a competitive edge in loan operations: In conversation with Jay Promisco, Chief Production Officer at Sierra Pacific Mortgage

    08/25/2021

    How lenders can build the right technology stack to build a competitive edge in loan operations: In conversation with Jay Promisco, Chief Production Officer at Sierra Pacific Mortgage

    In this episode we are in conversation with Jay Promisco, President of Originations at Sierra Pacific Mortgage. Jay has over decades of experience in the mortgage industry and has been key in implementing several technology initiatives at Sierra Pacific including a custom LOS for retail & TPO - ExpressLoans. Jay talks about the key areas where technology implementations can help lenders become more nimble while reducing their cost of production. He also shares his framework of evaluating a new tool or integration to ensure that it delivers a handsome ROI in near to long term Dive into this episode to get practical insights on how lenders can avoid the 'shiny new thing' syndrome while assessing technology implementations within their business. This episode is hosted by Vaultedge. Vaultedge is a mortgage automation software that helps you produce & service more loans doing less work. You can visit us on https://www.vaultedge.com/

    36 min
  7. How can wholesale lenders leverage tech to improve market resilience: In conversation with Phil Shoemaker, President of Originations, Homepoint Financial

    08/20/2021

    How can wholesale lenders leverage tech to improve market resilience: In conversation with Phil Shoemaker, President of Originations, Homepoint Financial

    In this episode we are in conversation with Phil Shoemaker, President of Originations at Home Point Financial. Phil has over decades of experience in the mortgage industry and prior to Home Point, he served as the COO of Production at Caliber Home Loans. Phil helped us understand the key head-winds and tail-wind for wholesale lenders in the current market conditions. He specifically explains how to strike a  balance between building the right technology suite in house while keeping the mortgage experience as high touch as needed. Dive into this episode to get practical insights on how wholesale lenders can use technology as a lever to improve market resilience This episode is hosted by Vaultedge. Vaultedge is a mortgage automation software that helps you produce & service more loans doing less work. You can visit us on https://www.vaultedge.com/

    38 min
  8. How AD Mortgage delivers the fastest turnaround time for non-QM loans in the industry: In conversation with Max Slyusarchuk, CEO, AD Mortgage.

    08/12/2021

    How AD Mortgage delivers the fastest turnaround time for non-QM loans in the industry: In conversation with Max Slyusarchuk, CEO, AD Mortgage.

    In this episode we are in conversation with Max Slyusarchuk, President & CEO of AD Mortgage - by far the leader in non-QM lending space. Max talks about the importance of having in-house technology capabilities to develop custom automation tools for a swifter lending process. For example - AD Mortgage has built an automated underwriting system, ground up. This has helped them achieve the fastest turnaround time for non-QM loans in the industry, that is, less than 48 hours. Dive into this episode to learn more about how in-house technology implementation can provide a competitive edge to lenders in today's choppy market conditions. This episode is hosted by Vaultedge. Vaultedge is a mortgage automation software that helps you produce & service more loans doing less work. You can visit us on https://www.vaultedge.com/

    18 min
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About

Mortgage Vault podcast is for mortgage industry professionals who want to stay on top of the mortgage market trends. Every week you will hear from senior leaders at some of the largest mortgage lenders & servicers on how to stay ahead of the curve. https://www.vaultedge.com/

Information

  • Creator
    Vaultedge
  • Years Active
    2021 - 2022
  • Episodes
    29
  • Rating
    Clean
  • Copyright
    © 2023 Vaultedge
  • Show Website
    Mortgage Vault Podcast