The Laundromat Millionaire Show with Dave Menz

Dave "Laundromat Millionaire" Menz
  • 4.5 (23)
  • Entrepreneurship
  • Updated Semimonthly

Are you an "Entrepreneurial Nerd" or even just a passionate small business person trying to learn the ropes? If so, this show may be perfect for you. On the Laundromat Millionaire Show, we discuss everything Business, the good, bad and ugly lessons that we've learned. Things we've learned from our success and also from our failure and the growth that occurs when we truly seek it out! Episodes feature Co-host and published Author, Dave "Laundromat Millionaire" Menz along with his wife and sidekick in life, Carla Menz. Dave & Carla share their personal journey in a very transparent and authentic way while also interviewing awesome Entrepreneurs with a goal of pulling their secrets to success out to share with the audience. Simply put, there are no limitations to where Dave & Carla will go in order to Encourage, Inspire and Motivate their audiences to reach the pinnacle of your capabilities and they may even challenge you to push beyond what you thought is possible in your life. Want to be a guest on the show? Email dave@laundromatmillionaire.com

  1. Running Stores from a Thousand Miles Away with Steven Nunez

    May 29

    Running Stores from a Thousand Miles Away with Steven Nunez

    They say it can't be done and Steven Nunez proves them wrong running his chain of 4 laundromats remotely from over a thousand miles away! In this episode of The Laundromat Millionaire Show learn his tips and tricks for building and managing a team from afar and whether he recommends for new owners to do it too! Our Sponsors:  H-M Company Drain Troughs: https://www.draintroughs.com  Alliance Laundry Systems: https://go.speedqueencommercial.com/flexibility Cents & LaundroWorks: https://www.trycents.com/ Our Guest: Steven Nunez on LinkedIn: https://www.linkedin.com/in/steven-nunez-79265123/ The Laundry Room Orlando: https://orlandolaundryroom.com/ Referenced Links:  Our website: https://www.laundromatmillionaire.com Episode with Charles Measley: https://youtu.be/KS0hQCZ1dGw Timestamps  00:00 Episode 121 Intro – Steven Nunez  01:49 Spotlight: Curbside 2026 Event Discount 02:33 Steven Nunez: A Remote Laundromat Operator 06:23 Building 1st Store & Expanding to 4 09:00 Why Choose a Market 1K Miles Away 12:20 Navigating Construction Challenges Remotely 14:22 Partner & Family Close By 15:01 Building a Team from Afar, Managing Operations and Preventing Theft 23:17 The Future of Payment Systems in the Industry 27:32 Organizational Structure and Employee Roles 28:24 Challenges of Pickup and Delivery Logistics & Whether to Move to a Closed Facility 35:10 Store Sizes & Property Costs 35:52 Finding &  Hiring that Key Employee 44:54 Incentives & Bonus Structures 47:19 Order Management and Accountability 48:17 WDF & Delivery Software 49:08 Advice for Newbies 54:21 Steven’s Contact Information

    57 min
  2. How to Find & Keep Great Employees with Dave & Carla Menz

    May 20

    How to Find & Keep Great Employees with Dave & Carla Menz

    Staffing is one of the most difficult aspects of any business, but we've built an amazing team! Other owners often ask us how. In this episode, Dave & Carla share their tips for finding the right people for each position, for building a culture and compensation that keeps them, and establishing clear expectations from day one of what can cause termination.  Our Sponsors:  H-M Company Drain Troughs: https://www.draintroughs.com  Alliance Laundry Systems: https://go.huebsch.com/innovators Wash-Dry-Fold POS: http://www.washdryfoldpos.com/ Referenced Links:  Our website: https://www.laundromatmillionaire.com Presso: https://getpresso.com/ Express Employment Professionals: https://www.expresspros.com/ Our Employee Handbook: https://laundromatmillionaire.com/product-category/business-forms/ Timestamps: 00:00 Episode 120 Intro – Hiring, Firing & Retaining Employees  02:21 Spotlight: Curbside 2026 Event Discount 03:41 The Importance of a Good Employee Handbook 04:56 Where Do You Find Great Employees? 07:30 The Art of Creating Job Advertisements 8:41 Clear Qualifications Based on Role 15:20 Employee Compensation – Tier 1 vs Tier 2 Labor Pools 20:05 Developing Clear Expectations Upfront 24:43 Training Practices 36:55 Employee Retention – Culture, Empowerment, Upward Mobility 45:49 Employee Retention – Bonuses 53:27 Best Practices for Terminating Employees

    1 hr
  3. Laundromat Metrics That Matter with Nick D'Ascensao & Oleg Stepanov

    Apr 29

    Laundromat Metrics That Matter with Nick D'Ascensao & Oleg Stepanov

    Data is a hot topic in all businesses today - how to get it, how to use it and how to protect it. Nick D'Ascensao and Oleg Stepanov of LaundroWorks join us in this episode of The Laundromat Millionaire Show to dive deep into this topic. Learn how to improve your business analysis by focusing on the metrics that matter most and how the software can help you monitor it. Referenced Links:  Our Sponsors:  H-M Company Drain Troughs: https://www.draintroughs.com  Alliance Laundry Systems: https://go.huebsch.com/innovators Laundroworks & Cents:  Our Guests links: https://laundroworks.com/ & https://www.trycents.com/ Our website: https://www.laundromatmillionaire.com The Laundromat Millionaire Insurance Program: https://laundromatmillionaire.com/insurance/ Episode with Steve Marcionetti: https://youtu.be/FnN1X8ApSkE Episode with Branden Unnerstall & O’Hara brothers: https://youtu.be/rOdBYCLKPBw Episode with Alex Jakowsky: https://youtu.be/euIPLlOuzQY Timestamps  00:00:00 Episode 119 Intro – Nick D’Ascensao & Oleg Stepanov of LaundroWorks  00:01:08 Spotlight: Laumdromat Millionaire Insurance Program 00:02:05 Welcoming Guests 00:03:24 LaundroWorks - the payment solution evolution 00:08:51 Why Cents Merged with LaundroWorks 00:14:09 Only a Loyalty Card System?? 00:21:45 Data Integration 00:24:44 Reasons to Modernize Your Payment System 00:26:28 Expected Float 00:30:34 Card Replacement Strategies 00:33:50 Access to and Best Use of the Data It Provides 00:36:09 Data Ownership & Safety 00:37:36 Key Data Points to Monitor 00:43:42 Best Loyalty Card Promotions 00:48:11 Using Cards for Restrictions and Access 00:57:46 The $140 Million New Investment 01:02:35 How to Demo Cents & LaundroWorks Today

    1h 6m
  4. Our Advice for New Owners - An Interview of Dave & Carla

    Apr 15

    Our Advice for New Owners - An Interview of Dave & Carla

    Dave & Carla Menz transparently share their story, their experience, and their advice for entering and scaling in the laundromat industry in this in-depth interview by Ian Gollahon, a recast of their episode on The Laundromat Ownership Podcast. Six years since being interviewed for the first episode of The Laundromat Millionaire Show and having coached hundreds of clients since, learn their strategies for becoming successful in the laundry industry. Referenced Links:  Our Sponsors:  H-M Company Drain Troughs: https://www.draintroughs.com  Alliance Laundry Systems: https://go.huebsch.com/innovators LaundroBoost: https://laundroboostmarketing.com Our Host: Ian Gollahon: https://podcasts.apple.com/ie/podcast/laundromat-ownership/id1861061728 https://www.washdryfoldpos.com/ TikTok: @cashcycle Our website: https://www.laundromatmillionaire.com Our Online Course: https://dave-menz.mykajabi.com/sales-page Our Youtube channel: https://youtube.com/c/LaundromatMillionaire Our Podcast: https://laundromatmillionaire.com/podcast/ Our Facebook: https://www.facebook.com/laundromatmillionaire/ Our Facebook Group: https://www.facebook.com/groups/laundromatmillionaire Our LinkedIn: https://www.linkedin.com/in/dave-laundromat-millionaire-menz/ Our Instagram: https://www.instagram.com/laundromatmillionaire/ Our laundromats: https://www.queencitylaundry.com Our pick-up and delivery laundry services: https://www.queencitylaundry.com/delivery Our WDF & Delivery Workshop: https://laundromatmillionaire.com/pick-up-delivery-workshop/ Suggested Services Page: https://www.laundromatmillionaire.com/services WDF & Delivery Dynamics: A Complete Business Blueprint: https://laundromatmillionaire.com/wdf-delivery-dynamics-a-business-blueprint/ The Laundromat Millionaire Insurance Program: https://laundromatmillionaire.com/insurance/ Timestamps  00:00 Episode 118 Intro – Recast of Laundromat Ownership Podcast  01:32 The Journey to Becoming Laundromat Millionaires 05:28 Building a Supportive Community for Laundromat Owners 11:38 Overcoming Adversity: Personal Stories of Growth 14:36 The Impact of Laundromats on Local Communities 19:03 The Evolution of the Laundromat Industry 26:19 Advice for New Laundromat Owners 33:50 Navigating Growth in the Laundromat Business 35:54 Scaling: The Balance Between Growth and Excellence 39:09 Understanding Pickup and Delivery Dynamics 44:53 The Reality of Delayed Gratification 48:58 Bizarre Experiences in Laundromats 52:13 The Case for Fully Attended Laundromats 55:40 Final Thoughts and Laundromat Owner Resources

    1 hr
  5. New Owner to Industry Expert with Alex Bloom

    Mar 25

    New Owner to Industry Expert with Alex Bloom

    Interested in the laundry industry? Learn Alex Bloom's tips for going from an industry newbie to a multi-store industry expert in under 3 years. Also learn the truth behind some of laundry's newest technologies such as touchscreen, ProCapture, SanOWash Ozone, and the Presso - do they really work and do they help your bottom line??  Referenced Links:  Our Sponsors:  H-M Company Drain Troughs: https://www.draintroughs.com  Alliance Laundry Systems: https://go.huebsch.com/LM-HU-Newsletter-March26  Cents & LaundroWorks Systems: https://www.trycents.com/  LaundroBoost: https://laundroboostmarketing.com Our Guest: Alex Bloom: https://www.facebook.com/WashWorkslaundromats https://www.washworksma.com/ TikTok: @cashcycle Our Website: https://www.laundromatmillionaire.com Our Online Course: https://dave-menz.mykajabi.com/sales-page Our Youtube channel: https://youtube.com/c/LaundromatMillionaire Our Podcast: https://laundromatmillionaire.com/podcast/ Our Facebook: https://www.facebook.com/laundromatmillionaire/ Our Facebook Group: https://www.facebook.com/groups/laundromatmillionaire Our LinkedIn: https://www.linkedin.com/in/dave-laundromat-millionaire-menz/ Our Instagram: https://www.instagram.com/laundromatmillionaire/ Our laundromats: https://www.queencitylaundry.com Our pick-up and delivery laundry services: https://www.queencitylaundry.com/delivery Our WDF & Delivery Workshop: https://laundromatmillionaire.com/pick-up-delivery-workshop/ Suggested Services Page: https://www.laundromatmillionaire.com/services WDF & Delivery Dynamics: A Complete Business Blueprint: https://laundromatmillionaire.com/wdf-delivery-dynamics-a-business-blueprint/ The Laundromat Millionaire Insurance Program: https://laundromatmillionaire.com/insurance/ Daniels Equipment: https://danielsequipment.com/ SanoWash Ozone: https://www.aquawingozone.com/ ProCapture: https://speedqueencommercial.com/en-us/procapture/ Episode with Craig Madson – ProCapture: https://youtu.be/0zbp5xwruBE Curbside Conference: https://www.curbsidelaundries.com/conference/ Curbside Software: https://www.curbsidelaundries.com/ Speed Queen Machines & Payments: https://speedqueencommercial.com/en-us/ Episode with sanowash: https://www.youtube.com/watch?v=uba2xsLJh_E Timestamps  00:00 Episode 117 Intro – Alex Bloom & Curbside 2026 Conference 02:14 Alex's Entrepreneurial Journey 10:22 The Benefits of a 1031 11:07 Finding the Right Distributor 12:50 Finding the Right Location 15:46 What a Top Distributor Does  18:37 Finding the Second Location 22:26 Finding a Third Location 23:51 Negotiating the Deal 25:49 Investing in Community and Business Growth 26:38 Not All Customers Want Coinless 27:46 Incentivizing App Usage 28:58 Business Models, Machines and Layouts 30:26 Strategies for Unattended Stores 32:16 Benefits of ProCapture 34:42 Wash-Dry-Fold and Delivery - Adding Software 36:10 Renovating the 3rd Location 42:00 Payment System 43:47 Third Location Business Model 44:11 Benefits of Municipal Power 46:01 Navigating Partnerships in Business 49:14 Innovations in Laundry Technology: Ozone and Pressing Machines 54:56 Presso - Adding Dry Cleaning Services 1:00:00 Speech at Curbside 2026 1:01:49 Advice for New Laundromat Owners 01:04:43 Contact Info and Final Thoughts

    1h 6m
  6. Secrets to Site Selection & Scaling with Branden Unnerstall, Tom O'Hara & David O'Hara

    Mar 11

    Secrets to Site Selection & Scaling with Branden Unnerstall, Tom O'Hara & David O'Hara

    🌟 Ready to scale your business? Did you know that laundromats can be a goldmine? 💰 In our latest podcast episode, we dive into how one business went from 16 to 38 stores in just a few years! 🚀 In the ever-evolving laundromat industry, growth and innovation are key to staying competitive. Join us as we dive into the journey of the Best Wash Laundromats team, where Branden Unnerstall, David and Tom O'Hara share their experiences and strategies for site selection, deal valuation and growing a high caliber team. Their insights offer valuable lessons for both new and seasoned business owners alike. Learn about the secrets behind their rapid expansion and how to apply these strategies to your own journey. This is one episode of The Laundromat Millionaire Show you won't want to miss! #Laundromats #BusinessGrowth #Entrepreneurship #Scaling #Podcast #SmallBusiness #SuccessStories #InvestSmart #CommunityFocus #BusinessTips Referenced Links:  Our Sponsors: H-M Company Drain Troughs: https://www.draintroughs.com , Alliance Laundry Systems: https://go.huebsch.com/LM-HU-Newsletter-March26 , Laundromat Ownership Podcast: https://podcasts.apple.com/us/podcast/laundromat-ownership/id1861061728 & LaundroBoost: https://laundroboostmarketing.com Our Guest: Best Wash Laundromats:  https://bestwashlaundromats.com/ https://www.linkedin.com/in/thomasoharaku/ https://www.linkedin.com/company/best-wash-laundromats/?viewAsMember=true Our Website: https://www.laundromatmillionaire.com Our Online Course: https://dave-menz.mykajabi.com/sales-page Our Youtube channel: https://youtube.com/c/LaundromatMillionaire Our Podcast: https://laundromatmillionaire.com/podcast/ Our Facebook: https://www.facebook.com/laundromatmillionaire/ Our Facebook Group: https://www.facebook.com/groups/laundromatmillionaire Our LinkedIn: https://www.linkedin.com/in/dave-laundromat-millionaire-menz/ Our Instagram: https://www.instagram.com/laundromatmillionaire/ Our laundromats: https://www.queencitylaundry.com Our pick-up and delivery laundry services: https://www.queencitylaundry.com/delivery Our WDF & Delivery Workshop: https://laundromatmillionaire.com/pick-up-delivery-workshop/ Suggested Services Page: https://www.laundromatmillionaire.com/services WDF & Delivery Dynamics: A Complete Business Blueprint: https://laundromatmillionaire.com/wdf-delivery-dynamics-a-business-blueprint/ The Laundromat Millionaire Insurance Program: https://laundromatmillionaire.com/insurance/ Previous Episode with Branden: https://www.youtube.com/watch?v=3yp4PEjNhpg LaundroWorks Payment Systems: https://laundroworks.com/ Connecteam Software: https://connecteam.com/ Timestamps  00:00 Episode 116 Intro – Best Wash Laundromats – Branden, Tom & David 01:30 Introduction and Background of Best Wash Laundromats 03:02 Growth Journey: From 16 to 38 Stores 05:52 Team Dynamics and Complementary Skill Sets 11:57 Best Wash Business Model 14:46 Talent Acquisition and Retention Strategies 19:56 Community Laundromats vs Commodity Laundromats 23:57 Trust and Integrity: Handling the Cash Collections 29:26 Focus on Customer Experience 31:23 Scaling and Finding New Locations 33:42 Managing Locations from a Distance 35:26 Key Data Tracking on Stores 39:15 Maintaining Quality and Customer Experience 43:15 Faith and Community Engagement 44:26 Site Selection and Market Analysis 54:29 The Importance of Branding 55:13 Impact of a Bad Location 55:56 Calculating Competition Density 58:45 Locations that Failed to Perform 1:01:41 Future Growth Strategies and Service Expansion 01:05:29 Future for Franchising? 01:10:51 Final Thoughts & Building Industry Relationships

    1h 16m
  7. The Hidden Money in Modern Payments with Steve Marcionetti

    Feb 25

    The Hidden Money in Modern Payments with Steve Marcionetti

    Modernizing your payment system definitely improves customer experience, but could it also be improving your bottom line?? Steve Marcionetti, President and Founder of CCI (Card Concepts Inc), shares insights on payment system options, the strategies behind implementation, and the ROI you can expect.  Referenced Links:  Our Sponsors: H-M Company Drain Troughs: https://www.draintroughs.com , Alliance Laundry Systems: https://go.speedqueencommercial.com/LM-SQ-Podcast113-February26 & LaundroBoost: https://laundroboostmarketing.com Our Guest: Steve Marcionetti’s socials: http://www.linkedin.com/in/stevemarcionetti , https://www.facebook.com/marcionetti , https://www.instagram.com/ccisteve/ , https://www.tiktok.com/@ccisteve , https://www.youtube.com/@cardconceptsinc8471 Card Concepts Inc: https://www.laundrycard.com/ Laundry Concepts Distribution: https://www.laundryconcepts.com/ Our Website: https://www.laundromatmillionaire.com Our Online Course: https://dave-menz.mykajabi.com/sales-page Our Youtube channel: https://youtube.com/c/LaundromatMillionaire Our Podcast: https://laundromatmillionaire.com/podcast/ Our Facebook: https://www.facebook.com/laundromatmillionaire/ Our Facebook Group: https://www.facebook.com/groups/laundromatmillionaire Our LinkedIn: https://www.linkedin.com/in/dave-laundromat-millionaire-menz/ Our Instagram: https://www.instagram.com/laundromatmillionaire/ Our laundromats: https://www.queencitylaundry.com Our pick-up and delivery laundry services: https://www.queencitylaundry.com/delivery Our WDF & Delivery Workshop: https://laundromatmillionaire.com/pick-up-delivery-workshop/ Suggested Services Page: https://www.laundromatmillionaire.com/services WDF & Delivery Dynamics: A Complete Business Blueprint: https://laundromatmillionaire.com/wdf-delivery-dynamics-a-business-blueprint/ The Laundromat Millionaire Insurance Program: https://laundromatmillionaire.com/insurance/ Timestamps  00:00 Episode 115 Intro – Steve Marcionetti 01:24 Spotlight: Next Laundromat Millionaire Workshop 02:45 Introduction to Steve Marcionetti and His Background 07:07 Early Laundromat Card Systems 08:42 The Launch of CCI and Its Impact on the Industry 11:50 “Card Systems” – Loyalty vs Credit/Debit 14:13 The Laundry Card System – Loyalty Cards 16:05 The Financial Benefits of Loyalty Cards – The Float 21:59 Innovative Marketing Strategies with Loyalty Cards 29:37 CCI's Other Options: Laundry Card vs FASCard vs Flex RF 35:53 Payment though Mobile App 38:10 Ongoing Fees 39:00 Laundry Card for Multi-Store Owners 40:07 Data Ownership and On-Premise Solutions 42:52 Industry Shift Back to Loyalty Cards 44:58 Ownership of the Float and the Loyalty 46:16 Product Lifespan and Updates 53:04 Transitioning to Cashless: Strategies for Success 58:15 Family Dynamics in Business 1:02:09 Future of the Laundry Industry – Acquisitions & Consolidations? 01:06:18 Innovations Coming in CCI's Payment Systems 01:07:56 Compatibility & Integrations with Other Software 01:11:24 Contact Info & Final Thoughts

    1h 18m
  8. Is It Time to Go Coinless? with Dave & Carla Menz

    Feb 11

    Is It Time to Go Coinless? with Dave & Carla Menz

    There are so many options for modernizing your payment system - how do you possibly choose what's right for you and your customers? How do you ensure customer retention through the transition? In this episode, Dave & Carla share the options, their plans for incentives and a successful transition, as well as real-world results from their stores. Referenced Links:  Our Sponsors: H-M Company Drain Troughs: https://www.draintroughs.com & LaundroBoost: https://laundroboostmarketing.com Our Website: https://www.laundromatmillionaire.com Our Online Course: https://dave-menz.mykajabi.com/sales-page Our Youtube channel: https://youtube.com/c/LaundromatMillionaire Our Podcast: https://laundromatmillionaire.com/podcast/ Our Facebook: https://www.facebook.com/laundromatmillionaire/ Our Facebook Group: https://www.facebook.com/groups/laundromatmillionaire Our LinkedIn: https://www.linkedin.com/in/dave-laundromat-millionaire-menz/ Our Instagram: https://www.instagram.com/laundromatmillionaire/ Our laundromats: https://www.queencitylaundry.com Our pick-up and delivery laundry services: https://www.queencitylaundry.com/delivery Our WDF & Delivery Workshop: https://laundromatmillionaire.com/pick-up-delivery-workshop/ Suggested Services Page: https://www.laundromatmillionaire.com/services WDF & Delivery Dynamics: A Complete Business Blueprint: https://laundromatmillionaire.com/wdf-delivery-dynamics-a-business-blueprint/ The Laundromat Millionaire Insurance Program: https://laundromatmillionaire.com/insurance/ Timestamps  00:00 Episode 114 Intro – Modernized Payment Systems 00:58 Spotlight: Laundromat Millionaire Calendar of Events 02:20 Is it Time to Modernize Your Payment System? 05:22 Reasons to Transition Away from Coins 09:13 Intro – the Different Payment Options that Exist 10:19 Loyalty Card Systems 11:35 Pay by App 12:59 Phone Pay 13:26 Pay with Credit or Debit Cards 20:07 Our Transition Through Payment Systems – Quarters to Dollars First 23:00 Going to a Hybrid System 27:56 Costs & Benefits of Going to a Hybrid Payment System 31:44 Successfully Transitioning to Coinless 34:50 Avoiding the term “Coinless” 38:12 Staffing for the Transition 43:15 The Impact on Sales 45:18 Customer Feedback 46:22 The Benefits of Loyalty Cards – The Float & Promotions 49:22 Replacement Card Solutions 50:53 Next Steps in Our Transition & Final Thoughts

    54 min
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4.5
out of 5
23 Ratings

About

Are you an "Entrepreneurial Nerd" or even just a passionate small business person trying to learn the ropes? If so, this show may be perfect for you. On the Laundromat Millionaire Show, we discuss everything Business, the good, bad and ugly lessons that we've learned. Things we've learned from our success and also from our failure and the growth that occurs when we truly seek it out! Episodes feature Co-host and published Author, Dave "Laundromat Millionaire" Menz along with his wife and sidekick in life, Carla Menz. Dave & Carla share their personal journey in a very transparent and authentic way while also interviewing awesome Entrepreneurs with a goal of pulling their secrets to success out to share with the audience. Simply put, there are no limitations to where Dave & Carla will go in order to Encourage, Inspire and Motivate their audiences to reach the pinnacle of your capabilities and they may even challenge you to push beyond what you thought is possible in your life. Want to be a guest on the show? Email dave@laundromatmillionaire.com

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