Swift Chats in the Financial Services Industry

Impact Communications, Inc.

Welcome to "Swift Chats" in the Financial Services Industry, a podcast brought to you by Impact Communications, where your hosts Marie Swift and Jonny Swift speak with interesting people in the financial services industry and the financial planning profession. Our podcast spotlights independent financial advisory firms, allied financial services institutions, and "fintech" companies that we think are adopting "Best Practices" in the industry. We also share our own tools and ideas aimed at helping independent financial advisors throughout the various conversations. Learn more at https://www.ImpactCommunications.org

  1. Jul 6

    Humanizing Financial Advice in the Age of AI with Frank Corrado

    ​In this Swift chat conversation, Marie Swift sits down with Frank Corrado, a fiduciary financial advisor whose career has spanned public accounting, two decades at JP Morgan, over 20 years running his own independent RIA, and founder of Pivot Point, which partners with financial advisors and their clients as a "Chief Behavioral Officer" to help people move from insight to action at life's pivotal decision-making moments. Corrado shares the pivot points that shaped his path, from leaving Wall Street after 9/11 to earning his CFP, becoming a Registered Life Planner through the Kinder Institute of Life Planning, and now pursuing the Certification Financial Transitionist through the Financial Transitionist Institute. Corrado highlights his new white paper, The Strategic Power of Humanization in Modern Wealth Management, which makes the case that the advisory profession is shifting from product and service-centric models toward a deeply human-centered practice. The conversation digs into the difference between personalization and humanization, why "soft skills" are in fact core skills, and how AI can free advisors to spend more time being guides rather than mechanics – without ever replacing genuine empathy and listening. He also touches on the benefits of being a member of the Alliance of Comprehensive Planners (ACP) and how that methodology and community of like-minded financial planning and wealth management professionals has been an important part of his success.   Whether you're a financial advisor looking to deepen client relationships, build enterprise value, or simply rethink your value proposition in the age of AI, this conversation offers a thoughtful, experience-tested perspective on what it really means to put people first.   Connect with Frank Corrado on LinkedIn or learn more at www.GoPivotPoint.com.

    Humanizing Financial Advice in the Age of AI with Frank Corrado
  2. Jun 8

    Bringing Transparency to Alternative Investment Data with Stacy Chitty and Henry Zelikovsky

    In this Swift Chat conversation, Marie Swift speaks with Stacy Chitty of Blue Vault and Henry Zelikovsky of Softlab360 to discuss how better data and modern technology are transforming the way financial advisors and asset managers evaluate alternative investments.   The conversation explores Blue Vault's new research portal, built to bring greater transparency, usability, and depth to alternative investment data. With a Snowflake-backed data infrastructure and standardized performance metrics, the portal helps users analyze and compare offerings across non-traded REITs, BDCs, interval funds, tender offer funds, DSTs, and more.   Chitty shares his thoughts on why the market needed a better way to access alternative investment research and how Blue Vault has been collecting and vetting performance-based data since 2009. He emphasizes that the portal makes it easier to access standardized performance metrics, compare offerings, and evaluate risk, leverage, distributions, and other details that matter when assessing alternative investments. Zelikovsky highlights how Softlab360 helped build the portal's underlying technology and data architecture to support more flexible, scalable, and granular analysis. He sees the portal as a foundation for future capabilities like comparative analysis and more interactive, conversational ways to work with the data.   Learn more about Stacy Chitty and Blue Vault at www.BlueVaultPartners.com.   Learn more about Henry Zelikovsky and www.Softlab360.com.

    Bringing Transparency to Alternative Investment Data with Stacy Chitty and Henry Zelikovsky
  3. 12/09/2025

    Unpacking 45 Years of Financial Planning Evolution with Bob Veres

    In this Swift Chat conversation, Marie Swift speaks with renowned industry commentator and author Bob Veres to explore his sweeping new book, "A Behind the Scenes History of Financial Planning and the Profession: My 45-Year Journey as an Insider." Veres shares how he went from knowing almost nothing about financial planning in the early 1980s to chronicling the evolution of the profession from sales-driven roots to a true fiduciary calling, including vivid stories from the early IAFP days, the rise of NAPFA, and the ongoing tug-of-war between product pushers and client-centric planners. The conversation traces the profession's major inflection points, the collapse of limited partnerships, the tech wreck, the Great Recession, and the COVID pandemic, and how each crisis exposed weaknesses, tested advisor–client relationships, and ultimately elevated the value of real planning over pure asset management. Veres also offers candid views on regulatory capture, the SEC's treatment of fee-only advisors, and why higher, self-imposed standards remain the true engine of professionalism and public trust in advice. He reveals the "secret formula" he has observed among the most enduringly successful advisors: a willingness to think, read, and continuously adapt early to new realities, from fee-only models to modern planning standards and emerging technologies, rather than waiting until change becomes a threat. Whether you are a seasoned practitioner or newer to financial planning, this conversation delivers a rich mix of history, hard truths, and hopeful direction for anyone who cares about where the profession has been and where it needs to go next. Get the book and learn more about Bob Veres at www.BobVeres.com.

    Unpacking 45 Years of Financial Planning Evolution with Bob Veres

About

Welcome to "Swift Chats" in the Financial Services Industry, a podcast brought to you by Impact Communications, where your hosts Marie Swift and Jonny Swift speak with interesting people in the financial services industry and the financial planning profession. Our podcast spotlights independent financial advisory firms, allied financial services institutions, and "fintech" companies that we think are adopting "Best Practices" in the industry. We also share our own tools and ideas aimed at helping independent financial advisors throughout the various conversations. Learn more at https://www.ImpactCommunications.org