The Connex Benefits Network Podcast

Connex Health Consulting
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One-on-one discussions with industry leaders on emerging issues in group benefits, hosted by Connex Health.

  1. 10/23/2025

    Responsible AI Solutions for the Canadian Group Benefits Market

    Join host Denise Balch as she sits down with Jason Spector, Co-Founder and CEO of Lucite, for a deep dive into how AI is reshaping the future of group benefits. Jason shares how Lucite’s AI-native platform is helping boutique Canadian insurance brokers and advisors automate their most time-consuming and error-prone tasks, from document data extraction to client reporting. Together, Jason and Denise explore the real-world applications of generative AI, what it means to build with cybersecurity in mind, and how advisors can adopt these tools without compromising client trust. You’ll also hear practical examples of how AI is delivering unexpected benefits: improving accuracy, reducing liability, and ultimately enhancing both client outcomes and firm efficiency.

  2. 02/20/2025

    Insights into the Canadian Dental Care Plan (CDCP)

    The Connex Benefits Network Podcast

  3. 06/04/2024

    Why Immunization in the Workplace Makes Sense

    Are you up to date? Many adults are not up to date with routine vaccination boosters, like tetanus and measles, mumps and rubella (MMR). As we age vaccines are available, but not always publicly covered, for other preventable diseases like the flu, pneumococcal disease, and shingles.  Education, easy access and reimbursement can all help motivate plan members to update their vaccinations.  In this episode we explore vaccines and immunization with Ajit Johal, Director, Clinical Services at Immunize.io and Augustus (Gus) Lee, AScTT, CSO, Health and Safety Manager, Richmond School District No. 38 and the creative workplace vaccination program delivered to employees. More information on vaccinations for adults can be found on the Government of Canada website. -- Thank you to GSK and other sponsors for making this podcast possible. Find out more information on upcoming podcasts and webinars at www.connexhc.com.

  4. 02/22/2024

    Pharmacy Today and Tomorrow from the Ontario Pharmacists Association

    In this podcast you’ll hear the discussion Denise Balch has with Justin Bates, Chief Executive Officer of the Ontario Pharmacists Association on the mandate of the OPA, why Ontario falls short on the role of pharmacists in primary care, the value of engaging pharmacists to reduce the burden of disease in the workplace, and the future of pharmacy. This podcast is free. Thank you to our season sponsors of the Benefits Breakfast Club for making this podcast possible. Find out more information on upcoming podcasts and webinars at www.connexhc.com.

  5. 05/26/2023

    The Expanded Pharmacy Scope of Practice

    In this podcast Denise Balch of Connex Health speaks with John Ly, Director of Pharmacy Operations for the Sobeys National Pharmacy Group. They discuss the drivers of provincial changes to pharmacy scope of practice, how these vary provincially, and the specifics of the expanded scope, including the role of pharmacy in disease management. This podcast is free. Thank you to our season sponsors of the Benefits Breakfast Club for making this podcast possible. Find out more information on upcoming podcasts and webinars at www.connexhc.com.

  6. 01/13/2023

    An Insurer’s Perspective on Obesity

    In this podcast Denise Balch of Connex Health speaks with Ned Pojskic, VP Pharmacy Benefits Management at Green Shield Canada about obesity, why obesity is a disease, and why Green Shield is changing their reimbursement philosophy across their block of business in 2023. Ned oversees the PBM portfolio at Green Shield, including product development, pharmaceutical partnerships, and operations. In that role he is leading a new direction for Green Shield as an insurer and pharmacy benefits manager. Join this podcast for a discussion on trends in obesity, an overview of clinical practice guidelines, and the three contributing factors to obesity.  This podcast is free. Thank you to our season sponsors of the Benefits Breakfast Club for making this podcast possible. Find out more information on upcoming podcasts and webinars at www.connexhc.com.

  7. 10/21/2022

    Back to the Future! CLHIA’s perspective on a journey through the pandemic and beyond

    Joining Denise Balch for this podcast is Joan Weir, recently appointed Vice President, Group Benefits, at the Canadian Life and Health Insurance Association (CLHIA).  Joan and Denise will explore key areas of change in employee benefits: The insurance industry response to COVID-19 and the aftermath, including insights into long COVID and COVID-related disability trendsThe CLHIA Fact Book CLHIA and drugs for rare diseasesPharmacare and new data on the uninsuredPublicly funded dental benefitsParamedical benefit trendsPrior authorization and an electronic submission solutionPharmacy claim standardsVision care beyond vision correction – closing the gaps on diagnosing diseaseVaccines and their place in group benefit plansHear directly from CLHIA on these important developments in group benefits that will affect plan sponsors. This podcast is free. Thank you to our season sponsors for the Benefits Breakfast Club for making this podcast possible. Find out more information on upcoming podcasts and webinars at www.connexhc.com.

  8. 06/30/2022

    Living with Multiple Sclerosis and Understanding Reimbursement Gaps

    Joining Denise Balch as guests on this podcast are Dr. Jiwon Oh, a staff neurologist, scientist, and Medical Director of the Barlo Multiple Sclerosis (MS) Program at St. Michael’s Hospital, University of Toronto who specializes in the care of people living with MS, and Ardra Shephard, a sought-after writer, consultant and speaker who lives with MS. Ardra’s award-winning blog Tripping On Air enjoys an international reach and reputation and she has a regular column with Healthline (Ask Ardra Anything). Dr. Oh provides education on MS, the importance of an early diagnosis, and how a treatment plan targeted to each patient’s disease profile delivers best possible health outcomes. Learn about the impact of MS from Ardra Shephard, as she weighs in alongside Dr. Oh on the reimbursement challenges patients can sometimes face. Dr. Oh also provides insights into how diagnostics and treatments have evolved to provide better health outcomes for patients and what the potential for future developments in MS treatment hold. Listen now to obtain a 0.5 CE credit for this session. This podcast is free. Thank you to our season sponsors for the Benefits Breakfast Club for making this podcast possible. To obtain CE credits, please complete the survey.  CE credits will be issued 7-10 days after the podcast date. You can also reach out to Nathan Smofsky at nathansmofsky@connexhc.com to obtain your credits.

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One-on-one discussions with industry leaders on emerging issues in group benefits, hosted by Connex Health.

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