CogentHub

Cogenthub BPO
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  • Management

This podcast will give you a sneak peek into the world of outsourcing. Here experts from different domains of CogentHub speak about overcoming their hurdles. In other words, how outsourcing has gained utmost importance in today's business scenario. Adding on, what measures are required to meet the client's customer satisfaction.

Episodes

  1. 04/22/2021

    Building the Foundation: Training

    Since its inception, Mr. Harbinder Singh Ubhi has been a part of CogentHub and has taken on many roles in the past few years.  In this conversation with our External Communications Director, Vivek, Mr. Ubhi shares how his responsibilities evolved in the past five years. He emphasised on the importance of the training process in ensuring client satisfaction. Head over and tap on the play button to listen to the podcast to find out how we guarantee high-quality customer service. To know more about us and we can assist you with your business process and knowledge process outsourcing, visit www.cogenthub.com.

    Building the Foundation: Training

  2. 04/16/2021

    CogentHub's Approach Towards Acquiring and Onboarding New Clients

    Nirav, Business Development - Head, at CogentHub, In this chat with our External Communications Director, Vivek, explains how his vertical functions. He emphasises his approach towards acquiring and onboarding new clients and the challenges presented while doing so. He further explains how businesses can leverage their omnichannel support and increase their conversion rates.   In this chat, Nirav is candid enough to take us through the inner working of CogentHub. You will find the answer to how CogentHub, manages to maintain its excellent service delivery.  Head over and tap the play button to listen to this podcast to figure out why our client's trust us. To know more about us and how we can help you with your business process outsourcing, please write at nirav@cogenthub.com, visit us at www.cogenthub.com.

    CogentHub's Approach Towards Acquiring and Onboarding New Clients

  3. 03/31/2021

    All you ever wanted to know how CogentHub manages it's awesome service delivery

    Mr. Sunny Singh is the head of Business at CogentHub. He is the pivot point of our operations, ensuring an unhindered Client Service Delivery.  In this chat with our External Communications Director, Vivek, Sunny provides an insight into the CogentHub Life. He further discusses his team's process while onboarding a new client and what goes behind the scenes. This chat's high-point is how his team ensured business continuity in the face of lockdowns and the learning takeaways. To know more about us and how we can help you with your business process outsourcing, please visit us at www.cogenthub.com #managingoperations #podcast #Cogenthub #outsourcing #QnApodcasting #outsourceservice #operationmanagement #cogenthubpodcast

    All you ever wanted to know how CogentHub manages it's awesome service delivery

  4. 03/24/2021

    Envisage, Plan, Execute - From the CEO's desk

    In the current scenario, outsourcing has become the latest trend in the business world. In this episode, we had the opportunity to interact with Mr. Avinash Vasa, the current CEO and director of CogentHub. He discusses on the insights of the organisation's journey. Also, he speaks about how CogentHub has adapted to the changing environment for its clients. It offers valuable outsourcing services globally without compromising integrity that helps to stand out in the market. The ultimate mantra of running multiple projects is transparency. If you enjoy our content, please like and comment and do subscribe to our channel.  To know more about our services, do visit our website https://www.cogenthub.com. Also, check out our Facebook page https://www.facebook.com/CogentHubOutsourcing.

    Envisage, Plan, Execute - From the CEO's desk
  • 4 Episodes

About

This podcast will give you a sneak peek into the world of outsourcing. Here experts from different domains of CogentHub speak about overcoming their hurdles. In other words, how outsourcing has gained utmost importance in today's business scenario. Adding on, what measures are required to meet the client's customer satisfaction.

Information

  • Creator
    Cogenthub BPO
  • Years Active
    2021
  • Episodes
    4
  • Rating
    Clean
  • Copyright
    © Cogenthub BPO
  • Show Website
    CogentHub