The Inner Game of Change

Ali Juma

 Welcome to The Inner Game of Change podcast, where we dive deep into the complexities of managing organisational change. Tailored for leaders, change practitioners, and anyone driving transformation, our episodes explore key topics like leadership, communication, change capability, and process design. Expert guests share practical strategies and insights to help you navigate and lead successful change initiatives. Listen in to learn fresh ideas and perspectives from a variety of industries, and gain the tools and knowledge you need to lead transformation with confidence. Explore our episodes at www.theinnergameofchange.com.au, Spotify, Apple Podcasts, Youtube or anywhere you listen to your podcasts. 

  1. E102 - Orientation In Uncertainty - Podcast With Helen Palmer

    6D AGO

    E102 - Orientation In Uncertainty - Podcast With Helen Palmer

    Welcome to The Inner Game of Change.  where we explore the thinking that shapes how change really happens.  Some of you may remember Helen Palmer from a past episode of The Inner Game of Change. It was a conversation that stayed with many listeners because of its depth and humanity. Helen helps people learn so something different becomes possible. Her work spans change management, organisational design, learning, and knowledge. And right now, she is living the very thing she speaks about. Returning to her homeland of Aotearoa New Zealand after nearly three decades away. This conversation is not about certainty.  It is about how we orient ourselves when certainty is not available.  How we stay open.  How we exercise judgement.  How we move forward without locking things down too early. Helen speaks about uncertainty not as something to manage away, but as a space to stand in with care, curiosity, and confidence. This is Orientation in Uncertainty. About Helen I help people learn so something different becomes possible. That might be a shift in mindset, a new practice, or a deeper understanding. It might show up as a beautifully crafted artefact or a well-held learning experience. What matters to me is utility — learning that is purposeful, thoughtful, and liberating. I design and deliver learning experiences for grown-ups in workscapes. Sometimes the learning is packaged: in a workbook, article, card deck, curriculum, podcast, or social media post. Sometimes it’s embodied: in a facilitated session, a team reflection, or a conceptual model that makes complex things usable. My approach is human-centred and deeply practical. I draw on decades of professional experience across disciplines, shaped by a fierce curiosity and a knack for turning ideas into something people can use. I’m like a Swiss Army knife — what you take when you are moving through unfamiliar territory! He aha te mea nui o te ao  What is the most important thing in the world?  He tangata, he tangata, he tangata  It is the people, it is the people, it is the people  ~ Māori proverb Contacts Helen’s Profile linkedin.com/in/helenp Send us a text On the Balance Sheet®Interviewing executives from community banks and credit unions about key economic issues.Listen on: Apple Podcasts   Spotify On the Balance Sheet®Interviewing executives from community banks and credit unions about key economic issues.Listen on: Apple Podcasts   Spotify Ali Juma @The Inner Game of Change podcast Follow me on LinkedIn

    51 min
  2. E101 - Designing Change In The Service Of Others - Podcast With Lev Gonick

    JAN 15

    E101 - Designing Change In The Service Of Others - Podcast With Lev Gonick

    Welcome to The Inner Game of Change.  where we explore the thinking that shapes how change really happens.   And this feels like a perfect way to start 2026.  Today I am joined by someone who represents the very best of what technology leadership can be. Lev Gonic is the Enterprise Chief Information Officer at Arizona State University, but that title only hints at who he really is. About six months ago, I had the privilege of meeting Lev in person. It was one of those encounters that stays with you. Now I am sitting with him in conversation, and that feels genuinely special. Lev works at the intersection of education, design, and public purpose. He does not speak about technology as something to impress, but as something we are entrusted to use wisely, always in the service of others. And in a world that is becoming increasingly agent driven, he keeps returning to one simple question. How do we stay deeply human while building the future. This conversation is not about systems or platforms. It is about designing change with care, with responsibility, and with people at the centre.  I am grateful to have Lev chatting with me today. About Lev As the Enterprise Chief Information Officer at Arizona State University, I lead the design and agile management of all enterprise infrastructure, applications, products, services, and analytics at the nation's largest and most innovative university. I have over 30 years of experience in education, technology, and smart city architecture, and I am passionate about enabling and celebrating innovation, collaboration, and productivity through the broadest possible access and utilization of next-generation technologies, including AI, XR, quantum, and broadband networks. I also chair the Sun Corridor Network, Arizona's Research and Education Network, and serve on the Board of Advisors of the Coalition for Local Internet Choice, a national organization that advocates for local self-reliance and accountability in broadband Internet infrastructure. In 2023, I received the ORBIE Award as Arizona's top large Enterprise CIO, and in 2022, EdScoop named me as one of the Top 50 Educational Technology influencers and leaders. I am proud to be part of ASU's vision to be a comprehensive public research university that is measured not by whom it excludes, but by whom it includes and how they succeed. Send us a text On the Balance Sheet®Interviewing executives from community banks and credit unions about key economic issues.Listen on: Apple Podcasts   Spotify Ali Juma @The Inner Game of Change podcast Follow me on LinkedIn

    54 min
  3. E99 - A Return to Purpose Through Change - Podcast With Meg Smith

    12/06/2025

    E99 - A Return to Purpose Through Change - Podcast With Meg Smith

    Welcome to The Inner Game of Change. where we explore the thinking behind the doing of change. Today I sit down with the thoughtful and very grounded Meg Smith, co author of the practical and timely book Microsoft 365 Copilot Adoption. It is a clear and generous guide for leaders and consultants who want to understand what real adoption looks like inside organisations. Meg brings that same clarity into our conversation. We speak about courage, curiosity, learning, and the real experience people are having as artificial intelligence moves into their daily work. One idea she raises that really stayed with me is this invitation to return to the purpose of our work. Instead of asking how to control or block new tools, ask whether we are still fulfilling the reason we show up to serve others. It is a powerful shift and it opens the door to much better conversations about change. This is a warm and very human exchange about change, self agency, leadership, and the future we are shaping together. I am grateful to have Meg chatting with me today.  Oh..  And stay with us after the conversation for a short ChatGPT reflection.  About Meg I've been fortunate to have an interesting and rewarding career in tech, and I believe the benefits of technology should be available for everyone. I develop programmes and content to teach AI adoption and skills so that people can use it to advance their careers, organisations and communities.  I have learned that being humble enough to ask questions will get you further than thinking you have all the answers. I have seen countless examples of how technology can be used to save time, make money, and create memorable experiences. I have also seen how easy it is to miss out on those benefits when there is a disconnect - be that between the people buying the tech and those who are meant to be using it, confusing tools and processes, and inequitable access.  My mahi (work) with Cloverbase is focused on creating AIenablement programs. Projects include: -Bespoke training for Microsoft's global teams in Design Thinking & AI sales patterns -90 Day Mentoring Challenge career acceleration program -AI Fundamentals for business leaders and professionals -AI Governance and Strategy I'm available to speak at events, run workshops, or design bespoke AI enablement programs. Send me a message to set up a time to chat. Contact Meg’s Profile linkedin.com/in/megsmithnz Send us a text On the Balance Sheet®Interviewing executives from community banks and credit unions about key economic issues.Listen on: Apple Podcasts   Spotify Ali Juma @The Inner Game of Change podcast Follow me on LinkedIn

    53 min

About

 Welcome to The Inner Game of Change podcast, where we dive deep into the complexities of managing organisational change. Tailored for leaders, change practitioners, and anyone driving transformation, our episodes explore key topics like leadership, communication, change capability, and process design. Expert guests share practical strategies and insights to help you navigate and lead successful change initiatives. Listen in to learn fresh ideas and perspectives from a variety of industries, and gain the tools and knowledge you need to lead transformation with confidence. Explore our episodes at www.theinnergameofchange.com.au, Spotify, Apple Podcasts, Youtube or anywhere you listen to your podcasts. 

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