The FAKTR Podcast

Jessica Riddle, Todd Riddle

Welcome to the FAKTR Podcast, where we talk about the stuff they didn’t teach you in school—how to grow your practice, refine your clinical skills, and get better results for your patients. We’re here to help you navigate the real-world challenges of being a healthcare provider, from delivering top-notch patient care to running a business that doesn’t run you into the ground. Whether you’re fresh out of school or scaling your practice, we’re diving into the hands-on techniques, business strategies, and mindset shifts that set you apart—so you can build a career you love without burning out. If you're ready to learn what works (and what doesn’t) from people who’ve been there, you’re in the right place. If you enjoy the show, be sure to hit the follow button! That's a small way you can help us carry on doing this, thank you for listening. Listen to past episodes and view additional content at faktrpodcast.com. INSTAGRAM: https://www.instagram.com/FAKTREDUCATION/ LINKEDIN: https://www.linkedin.com/showcase/faktr FACEBOOK: https://www.facebook.com/FAKTRconcept THREADS: https://www.threads.net/@faktreducation

  1. 6d ago

    #132 - When Performance Becomes Personal: Mental Health, Identity, and the Injured Athlete with Dr. Karolina Shander, Part 2

    When Performance Becomes Personal: Mental Health, Identity, and the Injured Athlete Part 2 with Dr. Karolina Shander In Part 2 of our conversation with licensed psychologist and Certified Mental Performance Consultant, Dr. Karolina Shander, we continue exploring the connection between mental health, performance, recovery, and clinical care. Dr. Shander shares practical insight for healthcare providers on how to bring up mental health support with patients in a way that feels collaborative, not dismissive. We discuss patient agency, injury recovery, career-ending injuries, burnout, difficult conversations, and how providers can ask better questions to understand what may be happening beneath the surface. This episode also looks at the provider side of the equation, including how clinicians can recognize burnout in themselves and create small, consistent recovery practices that help them continue showing up well for their patients. Key Themes in Today’s Episode: How to talk with patients about mental health supportWhy agency matters in the healing processHow word choice can impact fear, trust, and recoveryRecognizing signs of burnout in patients and providersSimple practices providers can use to reset and recoverHow to find mental health and performance psychology referral resources🔗 RESOURCES & LINKS MENTIONED IN THIS EPISODE: Psychology Today provider directory: https://www.psychologytoday.com American Psychological Association Division 47: https://www.apadivisions.org/division-47 Association for Applied Sport Psychology: https://appliedsportpsych.org National Alliance on Mental Illness: https://www.nami.org Healthy Minds Program app: https://hminnovations.org/meditation-app FAKTR 2026 Upper Extremity hands-on courses are now open for registration in select cities. Register online here. 🎙️ SUPPORT THE SHOW: Visit our website at faktrpodcast.com to leave a review or comment

  2. Jul 3

    #131 - When Performance Becomes Personal: Mental Health, Identity, and the Injured Athlete with Dr. Karolina Shander, Part 1

    When Performance Becomes Personal: Mental Health, Identity, and the Injured Athlete with Dr. Karolina Shander In this episode of the FAKTR Podcast, we begin our conversation with Dr. Karolina Shander, licensed psychologist and Certified Mental Performance Consultant specializing in sport and performance psychology. Dr. Shander shares how mental health, identity, recovery, relationships, rest, and performance all intersect for athletes and high-achieving individuals. We discuss her work with athletes and teams, including her connection with USA Gymnastics, and how sport psychology can support the whole human behind the performer. This conversation explores why trust matters when integrating mental health professionals into sports medicine and performance settings, how coaches and providers can better support athletes, and what healthcare professionals should pay attention to when pain, injury, or performance challenges may be connected to identity, worth, stress, or emotional health. Key Themes in Today’s Episode: How mental health professionals fit into the sports medicine teamHow team culture can impact mental health and performanceWhy “just push harder” is not always the answerThe role of rest, relationships, identity, and support systems in performanceHow pain and recovery can reveal deeper emotional or psychological stressors🔗 RESOURCES & LINKS MENTIONED IN THIS EPISODE: Dr. Karolina Shander’s professional bio: https://www.thechrysaliscenter.com/karolina-shander-phd/ USA Gymnastics Mental Health & Sport Psychology resources: https://usagym.org/health-wellness/mental-health-sport-psychology/ USA Gymnastics Health & Wellness resources: https://usagym.org/health-wellness/ FAKTR Upper Extremity hands-on courses are now open for registration in select cities. Register online here. 🎙️ SUPPORT THE SHOW: Visit our website at faktrpodcast.com to leave a review or comment

  3. Jun 13

    #130 - When your Clinical Documentation Ends up In Court: What Healthcare Providers Need to Know with Dr. Pankti Fadia, Part 3

    From Clinics to Courtrooms Part 3 with Dr. Pankti Fadia In the final episode of this three-part series, we continue our conversation with Dr. Pankti Fadia, DC, MBA, exploring the intersection of chiropractic care, personal injury, documentation, ethics, and the legal system. 🎧 Listen to Part 1 (Ep 128) here 🎧 Listen to Part 2 (Ep 129) here Dr. Fadia discusses several of the more complex realities providers may face in personal injury care, including attorney-driven treatment concerns, reimbursement challenges, board complaints, co-managing care with other providers, and the importance of staying focused on ethical, patient-centered decision-making. This episode also highlights why chiropractors and healthcare providers need to take pride in the value of conservative care, communicate clearly, document thoughtfully, and stand confidently behind their clinical decisions. Key Themes in Today’s Episode: How board complaints can arise after settlement or reimbursement disputesThe role of visual aids in explaining injuries and causationHow to prepare if you are subpoenaed or deposedCommon documentation red flags that can weaken credibility and why causation mattersThe importance of co-managing care with other providers Disclaimer: This episode is for educational purposes only and should not be interpreted as legal advice.🔗 RESOURCES & LINKS MENTIONED IN THIS EPISODE: Learn more from Dr. Fadia in an upcoming session at the ALIGNED 2026 Convention here. FAKTR 2026 Upper Extremity hands-on courses are now open for registration in select cities. Get on the waitlist here to be the first in line to reserve your seat. 🎙️ SUPPORT THE SHOW: Visit our website at faktrpodcast.com to leave a review or comment

  4. May 31

    #129 - When your Clinical Documentation Ends up In Court: What Healthcare Providers Need to Know with Dr. Pankti Fadia, Part 2

    When your Clinical Documentation Ends up In Court: What Healthcare Providers Need to Know with Dr. Pankti Fadia In Part 2 of our conversation with Dr. Pankti Fadia, DC, MBA, we continue exploring what happens when clinical care intersects with the legal system. After discussing personal injury documentation and causation in Part 1, this episode moves deeper into subpoenas, affidavits, depositions, trial testimony, expert witness credibility, and ethical considerations for chiropractors and healthcare providers working in the personal injury space. Dr. Fadia explains what providers should know when records are requested, how to approach deposition or courtroom testimony, and why confidence, preparation, and clear communication matter when your clinical decisions are being questioned. This episode also highlights an important reminder: your role is not to defend the patient’s entire legal case. Your role is to explain your care, support your documentation, stay within your scope, and communicate your clinical reasoning clearly. Key Themes in Today’s Episode: What to know when you receive a subpoena or records requestThe difference between written questions, depositions, and trial testimonyHow to prepare before giving testimonyWhy providers should answer only what is askedThe importance of staying within your clinical scopeHow defense attorneys may challenge credibilityDisclaimer: This episode is for educational purposes only and should not be interpreted as legal advice. 🔗 RESOURCES & LINKS MENTIONED IN THIS EPISODE: Learn more from Dr. Fadia in an upcoming session at the ALIGNED 2026 Convention here. FAKTR 2026 Upper Extremity hands-on courses are now open for registration in select cities. Get on the waitlist here to be the first in line to reserve your seat.  🎙️ SUPPORT THE SHOW: Visit our website at faktrpodcast.com to leave a review or comment

  5. May 15

    #128 - When your Clinical Documentation Ends up In Court: What Healthcare Providers Need to Know with Dr. Pankti Fadia, Part 1

    When your Clinical Documentation Ends up In Court: What Healthcare Providers Need to Know with Dr. Pankti Fadia In this episode of the FAKTR Podcast, we kick off a two-part conversation with Dr. Pankti Fadia, DC, MBA, a practicing chiropractor with extensive personal injury experience and a soon-to-be law school graduate. Dr. Fadia breaks down what chiropractors need to understand when clinical care intersects with the legal system — especially when patient records, treatment decisions, and documentation may become part of a personal injury case. In Part 1, we discuss the personal injury case timeline, the difference between clinical and legal causation, why documentation plays such a critical role in credibility, and the common charting mistakes that can weaken a provider’s position in litigation.You’ll learn why your notes are more than clinical records — they may become part of the legal story. Key Themes in Today’s Episode: How personal injury cases move from treatment to litigationWhy documentation matters before a case ever reaches courtThe difference between clinical causation and legal causationHow to document mechanism of injury, symptom onset, and functional limitationsWhy “reasonable medical probability” mattersCommon documentation mistakes healthcare providers should avoidDisclaimer: This episode is for educational purposes only and should not be interpreted as legal advice. 🔗 RESOURCES & LINKS MENTIONED IN THIS EPISODE: Learn more from Dr. Fadia in an upcoming session at the ALIGNED 2026 Convention here. FAKTR 2026 Upper Extremity hands-on courses are now open for registration in select cities. Get on the waitlist here to be the first in line to reserve your seat.  🎙️ SUPPORT THE SHOW: Visit our website at faktrpodcast.com to leave a review or comment

  6. May 1

    #127 - Healthy Aging in Practice: Gut Health, Muscle Preservation and Recovery with Dr. Robert Silverman, Part 2

    Healthy Aging in Practice: Gut Health, Muscle Preservation and Recovery with Dr. Robert Silverman In this special look-back episode, we’re revisiting Part 2 of our conversation with Dr. Robert Silverman on the systems and strategies that shape long-term health, resilience, and performance. If Part 1 focused on the bigger picture of health span, inflammation, immune resilience, and the hallmarks of aging, Part 2 moves into the practical side of the conversation. Dr. Silverman digs deeper into the role of gut health, mitochondrial support, muscle preservation, lifestyle intervention, and recovery-focused strategies that can help clinicians better support patients navigating chronic inflammation, fatigue, reduced resilience, and age-related decline. In this episode, we explore why the gut remains central to immune function and recovery, how loss of muscle mass affects longevity and vitality, and why simple foundational strategies — including nutrition, lifestyle habits, and systems-based clinical thinking — still matter far more than most people realize. This is a valuable revisit for providers who want to think beyond symptom management and better understand the practical levers that support healthier aging and stronger long-term outcomes. Key Themes in Today’s Episode: The role of gut health and dysbiosis in immune function, inflammation, and recoveryWhy muscle preservation matters for health span and long-term vitalityLifestyle and nutrition strategies that support resilience, recovery, and better aging outcomesDr. Silverman’s 7R framework for supporting gut health🔗 RESOURCES & LINKS MENTIONED IN THIS EPISODE: Learn more about the Functional Nutrition Certification Program here. 🎙️ SUPPORT THE SHOW: Visit our website at faktrpodcast.com to leave a review or comment

    #127 - Healthy Aging in Practice: Gut Health, Muscle Preservation and Recovery with Dr. Robert Silverman, Part 2
  7. Apr 17

    #126 - Optimizing Health Span: Longevity, Inflammation, and Immune Resilience with Dr. Robert Silverman

    Optimizing Health Span: Longevity, Inflammation, and Immune Resilience with Dr. Robert Silverman In this special look-back episode, we’re revisiting a conversation originally released in 2023 with Dr. Robert Silverman on one of the most important topics in modern healthcare: health span. While this episode was recorded during an earlier phase of the longevity conversation, the core themes remain highly relevant today. In Part 1, Dr. Silverman breaks down the difference between lifespan and health span, why chronic disease continues to shorten quality of life for so many patients, and why clinicians need to think more broadly about the systems that influence long-term vitality, resilience, and recovery. Together, we explore the role of immune resilience, inflammation, the microbiome, mitochondrial health, fascia, vagus nerve tone, muscle mass, and metabolic signaling in healthy aging. Dr. Silverman also shares the biomarkers and clinical concepts he believes deserve more attention when evaluating chronic disease risk, biological aging, and overall patient function. This episode is a valuable revisit for providers who want to think beyond symptom management and better understand the foundations of long-term health and performance. Whether you’re hearing it for the first time or coming back to it with fresh ears, Part 1 sets the stage for a deeper conversation around what it really takes to help patients live longer — and live better. Key Themes in Today’s Episode: The difference between lifespan and health span — and why both matter in clinical practiceWhy immune resilience may be one of the most important drivers of longevityBiomarkers Dr. Silverman watches when evaluating inflammation, metabolic health, cardiovascular risk, and gut permeability🔗 RESOURCES & LINKS MENTIONED IN THIS EPISODE: Learn more about the Functional Nutrition Certification Program here. Click here to register for our next free FAKTR Masterclass on Tuesday, April 21 🎙️ SUPPORT THE SHOW: Visit our website at faktrpodcast.com to leave a review or comment

  8. Apr 3

    #125 - Why Great Clinicians Still Struggle in Practice

    Why Great Clinicians Still Struggle in Practice In this solo episode, we’re tackling a hard truth that many healthcare providers feel but rarely say out loud: You can be incredibly talented clinically… and still struggle in practice. Why? Because clinical education and business education are not the same thing. Too many providers spend years sharpening their skills in assessment, treatment, and patient care—but receive little to no training on how to build a practice that is sustainable, profitable, well-run, and resilient. And in today’s healthcare landscape, that gap matters more than ever. In this episode, we explore why business education is not a distraction from clinical excellence—it’s one of the things that supports it. From patient communication and retention to systems, workflow, marketing, and long-term practice growth, this conversation is about helping providers understand why success in practice requires strength in both lanes: clinical and business. This episode also introduces The Clinical Catalyst, a new weekly LinkedIn newsletter created for modern healthcare providers who want to think more strategically about patient care, practice growth, continuing education, business systems, and practical innovation. Key Topics: Why great clinical skill does not automatically lead to success in practiceCommon business challenges that hold talented providers backWhy patients now expect more clarity, trust, convenience, and follow-throughThe false divide between “clinical” and “business” educationWhy stronger business systems often lead to better patient experiences and better outcomesSimple action steps providers can take right away to start building a stronger practice 🔗 RESOURCES & LINKS MENTIONED IN THIS EPISODE:Subscribe to The Clinical Catalyst Newsletter on LinkedIn hereJoin our Email List to get the Weekly Email hereTell us your biggest challenge in business in our anonymous survey here This episode includes AI-generated content.

Ratings & Reviews

5
out of 5
5 Ratings

About

Welcome to the FAKTR Podcast, where we talk about the stuff they didn’t teach you in school—how to grow your practice, refine your clinical skills, and get better results for your patients. We’re here to help you navigate the real-world challenges of being a healthcare provider, from delivering top-notch patient care to running a business that doesn’t run you into the ground. Whether you’re fresh out of school or scaling your practice, we’re diving into the hands-on techniques, business strategies, and mindset shifts that set you apart—so you can build a career you love without burning out. If you're ready to learn what works (and what doesn’t) from people who’ve been there, you’re in the right place. If you enjoy the show, be sure to hit the follow button! That's a small way you can help us carry on doing this, thank you for listening. Listen to past episodes and view additional content at faktrpodcast.com. INSTAGRAM: https://www.instagram.com/FAKTREDUCATION/ LINKEDIN: https://www.linkedin.com/showcase/faktr FACEBOOK: https://www.facebook.com/FAKTRconcept THREADS: https://www.threads.net/@faktreducation