The Humanising Health and Care podcast

The Point of Care Foundation
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Discussions about the human side of health and care.

  1. 06/25/2025

    Schwartz Rounds for vets

    Rob Campbell and Amy Martin speak to the Point of Care Foundation about the impact of Schwartz Rounds for staff in veterinary services.

    43 min

  2. 11/27/2024

    Mentoring for Schwartz Rounds

    A vital behind-the-scenes role within the Schwartz community is mentoring. Experienced mentors provide advice and support to Schwartz steering groups as they navigate the challenges of delivering Rounds within their organisations. Laura Golding speaks to Rebecca Myers and Siddiq Diwan about their experiences as mentors.

    43 min

  3. 05/28/2024

    No one is a blank slate: the importance of relationships in care

    Katie Campion (our previous Patient Experience lead) talks with Bex and Howard about the importance of building relationships in health and care settings. Together they explore how we bring past experiences into our interactions, the power of language in health and care, and the importance of "meeting the person in the patient."

    42 min

  4. 05/08/2024

    Community involvement in end-of-life care

    Naomi Stockley talks with Libby Sallnow (UCL Marie Curie Palliative Care Research Department, St Christopher's Hospice and Vrije Universiteit Brussel) and Guy Peryer (University of East Anglia).

    42 min

  5. 12/02/2023

    How to use EBCD for quality improvement

    Patrick and Rhiannon (NELFT) share how they improved their services for laryngectomy patients using Experience Based Co-Design (EBCD). To find out more about EBCD, including our upcoming course dates: visit pointofcarefoundation.org.uk or email us at patientexperience@pointofcarefoundation.org.uk

    37 min

  6. 11/23/2022

    Why do patients rebel?

    Why is it we always follow the advice of healthcare professionals? Katie Campion (@KatieCampion7) talks with Billy Mann (NeuroBilly247.blogspot.co.uk) and Clare Dawson (@thewheezylife) about their experience living with long-term health conditions, and why – as patients – we don't always follow the advice we're given. Follow us on Twitter and Instagram at @PointofCareFdn. A transcript of this episode is available to download at www.pointofcarefoundation.org.uk/the-humanising-health-care-podcast

    29 min

  7. 10/19/2022

    Francis Inquiry report and the Point of Care Foundation

    Jocelyn Cornwell interviews Sir Robert Francis about chairing the Mid Staffordshire inquiries and the growth of the Point of Care Foundation following the publication of his report. Follow us on Twitter at @PointofCareFdn.  A transcript of this episode is available to download at www.pointofcarefoundation.org.uk/the-humanising-health-care-podcast

    34 min

  8. 04/06/2022

    The paramedic's tale: Carl Betts

    Aggie Rice, Staff Experience Network Lead at the Point of Care Foundation, speaks to Carl Betts, a paramedic and quality improvement lead, about his experiences. He has previously written for the Point of Care Foundation website about the challenges faced by paramedics in the NHS. This interview was recorded on 21st March 2022.

    28 min
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Discussions about the human side of health and care.

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