Let's Vent Podcast

Evan Hoffman
  • 4.4 (14)
  • MARKETING
  • UPDATED WEEKLY

Welcome to the Let's Vent Podcast! We are here to unveil the BS you've been told that will help you run your home service business. We cut out the fluff and just deliver the goods of what's actually working for operators and home business owners across the country. Whether you're a seasoned pro, a tech, or a CSR, our weekly deep dives are your ticket to success. It's time to get it off your chest and let's vent! 

  1. EP: 003 - From $0 to $200M in 18 Months With Tim O'Reilly

    6D AGO

    EP: 003 - From $0 to $200M in 18 Months With Tim O'Reilly

    Send a text How do you scale a home service business to a 9-figure valuation in record time? In this episode of Let’s Vent Podcast, we sit down with Tim O’Reilly, the CEO of Guild Garage Group, to share his professional journey from a CPA at UCF to the CEO of a massive private equity-backed powerhouse. Tim reveals the "Language of Business" that allowed him to transition from auditing to leading, and the specific leadership framework he used to achieve in 11 months what takes most companies 5 years. If you want to understand the intersection of high-level finance and boots-on-the-ground service, this is the episode you were waiting for. Inside the Episode you will learn:  The CPA Edge: Why accounting is the ultimate foundation for any CEO. The $1.1B Lesson: What Tim learned working with Arnie Bellini and the ConnectWise exit. The 5 Pillars of Relationship Leadership: Trust, Listening, Respect, Influence, and Caring. The "Triple Eight" Rule: How Tim manages a 9-figure empire while protecting family time and personal growth.  How to create The blueprint for scaling home services through private equity and strategic partnerships. Connect with Tim & Guild Garage Group: LinkedIn: https://www.linkedin.com/in/toreilly/  Timestamps:  1:30 - How an accountant from Orlando became the CEO of one of the fastest-growing garage door companies in the world?  7:54 -  The importance of relationships and How can they build you up  9:11 - Even successful businesses have many things that can be transformed. 13:54 - The value of culture. 15:27 - Easy decisions are a distractions  18:36 - How to create a winning playbook and be a value-based CFO versus a cost-cutting CFO. 21:38 - The start of Guild Garage Group  24:14 - Start with relationships first, take extra time. 25:05 - How to apply the experience into an Action Plan 28:35 - The 5 Pillars of Leadership Relations  30:30 - Brianna Skington, the best example of a relationship built from Trust, Creativity and amazing solutions in Marketing. 33:38 - prioritize personal check-in first in one-on-one meetings is called the "oxygen goal" 35:34 - The best influencers are those who are very easily influenced and allow themselves to take in different perspectives. 38:30 -  "People don't care how much you know until they know how much you care," 42:39 - The Guild Garage Group has a leadership development course that teaches the five characteristics: trust, listening, respect, influence, and care. 46:58 - The importance of protecting your time 52:56 - The ONE Thing by Gary Keller– discusses that saying "yes" to something is saying "no" to everything else, putting time into perspective. 55:19 - The makers versus managers concept 1:12:10 - How to build a Strong Culture focusing on the positive 1:21:30 - Get the right systems in front of your Team  1:29:05 - The Ability to build constructive criticism  1:36:20 - What is your Goal?  1:47:25 - The Voice inside your Head talks to you than any other Voice 1:54:50 - Episode Ends 👉 Follow us on Instagram: @letsventpod

    1h 55m

  2. FEB 10

    EP: 002 - The Cockroach of Marketing - Zac Garside w/ Prolific Brand Design

    Send a text In this episode, we are joined by a familiar face and longtime friend, Zac Garside. His professional journey started at Power Selling Pros, where he helped home services businesses to improve their CSRs performance and the call center experience. Since we last spoke, Zac had his email marketing business get acquired by Prolific Brand Design, a powerful brand design company in the trades that has retained Zac as their CEO! He has still maintained his expertise in Email Marketing adding it to the unique suite of services that Prolific offers, Why? Because no matter what new shiny platform or new tactic emerges, email marketing simply refuses to die. For eight and nine-figure businesses, the secret to sustained profit is almost always hidden within their existing email list. If you feel like you’re sitting on a goldmine of customer data but don't know how to tap into it, this episode is for you. Zac breaks down the exact framework for turning a quiet list into a consistent source of booked calls. Connect with Zac Garside: Website:  https://prolificbranddesign.com/ LinkedIn: https://www.linkedin.com/in/zacgarside Instagram: @zacgarside Free Resource: Download Zac’s E-book, How to Sell Premium Services with Email  Time Stamps:  00:10 -  Profit for eight or nine-figure businesses often comes from their email list. 00:23 - Introduction of guest Zac Garside  00:41 - Zac started his own company  01:52 - How Zac Garside got into email marketing. 06:01 - The importance of internships and acquiring specific skills  10:31 - The customer lists that aren't being used and promises immediate business  11:09 - The importance of remembering "you are not your customer" and overcoming the fear of overwhelming people with emails 12:33 - Zach Garside lists several free and paid ways to grow an email list 16:44 - Email is unique in that it doesn't cost more to publish many emails 17:50 - The from line is more important than the subject line 21:30 - A simple method for activating an earned customer database 22:12 - Zach Garside uses a "wake up campaign" email three times a week. 25:07 - How to stand out and cut through inbox clutter and how to get emails to the main inbox instead of the promotions tab. 27:56 - Example of a plumbing email for Thanksgiving using uniques “from” and “Subject” lines 29:12 - "Entertainment beats education” 34:41 - The key to stand out is to be unpredictable  35:53 - Example of an HVAC company switching up emails by using the different personalities of two founders 44:03 - The importance of knowing your customer 46:30 -  Zach Garside offers a freebie on his website: https://zacgarside.berserkermail.com/[free_book]_how_to_sell_premium_services_with_email 47:04 - Contractors are "literally sitting on a gold mine" with their email lists  48:19 - Post-show insight: sometimes the win in email marketing is just sending the email instead of being bogged down trying to craft the perfect one. 50:10 - Show ends.

    50 min
  3. EP: 001 - I'm Back!

    SEASON 2, EPISODE 1 TRAILER

    EP: 001 - I'm Back!

    Send a text After 250 episodes of HVAC Success Secrets Revealed and parting ways with my business partner, I thought I’d be back behind the mic in a week. But, Life had other plans. I stepped into a new role as a Fractional CMO with Free Agency and became a dad. Now, after a full year of learning, growing, and observing from the sidelines, I’m finally ready. Welcome to the official launch of Let’s Vent Podcast!. On this show, I’m giving HVAC Contractors, Plumbers, Electricians, and Business Owners the time to get on the soapbox.  We’re venting about the messy stuff, the real world mistakes, the shifting regulations, the AI new era, and the headaches of inflation and labor shortages.  I’m Evan Hoffman, and I’m ready to vent. Are you?

    4 min
  4. EP: 251 Thaddeus & Evan - Growth, Challenges, and Moving Forward

    10/31/2024

    EP: 251 Thaddeus & Evan - Growth, Challenges, and Moving Forward

    Send us a text After an incredible journey and 250+ episodes, we’re excited to share our final episode of "HVAC Revealed" with you all. Thaddeus and Evan reflect on the many experiences, tough conversations, and authentic discussions that defined our podcast. 🚀 Key Takeaways for You: Confront Tough Conversations: Effective business and personal relationships are built on open communication. Address tough topics head-on and base your discussions on facts, not emotions.Progress Over Perfection: Inspired by Cody’s advice, sending your work when it's 80% complete can lead to greater progress than waiting for perfection. Remember, "done is better than perfect."Role of Visionaries and Integrators: Balancing visionary ideas with effective execution through capable team members can drive success. Delegate and trust your team to handle the bulk of tasks, while you focus on the final touches.We're immensely grateful for the lessons learned, the growth experienced, and the support from our incredible listeners and sponsors. Stay tuned as we embark on new endeavors, with Evan launching a fresh podcast, "Let's Vent," and Thaddeus focusing on empowering trades through digital marketing with On Purpose Media. Here's to honest conversations and future successes! 🙏 Thank You for Listening and Supporting Us! #PodcastFinale #BusinessGrowth #OpenCommunication #ProgressOverPerfection Interested in sharing your story on the show? We'd love to have you! Reach out to us directly at evan@letsventpodcast.com or call us at (517)-468-8368.

    36 min
  5. EP: 250 Mike Prenchavage w/ PHCC - Profit, Succession, and the Future of Trades

    10/31/2024

    EP: 250 Mike Prenchavage w/ PHCC - Profit, Succession, and the Future of Trades

    Send us a text In this episode of HVAC Success Secrets Revealed, Thaddeus interviews Mike Prinkavich live from the Profit Rocket X event in Dallas. Mike, the past president of the PHCC, shares insights on the importance of profit in driving organizational growth and sustaining employee motivation. The conversation covers his journey in the plumbing industry, including the challenges of taking over his family business and the importance of bringing in third-party brokers for business transitions. Mike emphasizes leveraging existing customers, community involvement, and investing back into the company for better tools and equipment. The episode also explores the impact of technology and AI on streamlining processes, enhancing customer experience, and boosting profitability. Mike concludes by discussing the significance of mindset and motivation in the trades, highlighting his passion for training and supporting the next generation of technicians. Find Mike: On The Web: phcc-orsb.com                         thefamilyplumber.com   Interested in sharing your story on the show? We'd love to have you! Reach out to us directly at evan@letsventpodcast.com or call us at (517)-468-8368. Sponsored By:  Elite Call: https://elitecall.net On Purpose Media: https://onpurposemedia.ca

    26 min
  6. EP: 242 Bryan Baer w/ Constructive Home Solutions - Balancing Business Growth and Health in the HVAC Industry

    10/30/2024

    EP: 242 Bryan Baer w/ Constructive Home Solutions - Balancing Business Growth and Health in the HVAC Industry

    Send us a text Unlocking Success in the HVAC Industry: Key Insights from Bryan Bear on the Latest Episode of HVAC Revealed 🚀 I had the pleasure of diving deep into the journey of Bryan Baer, the entrepreneurial force behind Be Kind Plumbing, Heating, Cooling, Electrical, Remodeling. Bryan joined us on HVAC Revealed to share his profound insights and experiences in growing a successful HVAC business and fostering a dynamic team culture. Episode highlights: Understanding Personal and Partnership Dynamics Bryan shares the importance of knowing your DISC assessment and leveraging complementary strengths with partners to drive business success.3P Model for CEO-COO Communication Thaddeus introduced the Provisional, Promise, or Plan model to categorize ideas, bridging potential frustrations and improving executive communication.Investing in Team Well-being and Growth Bryan's commitment to team health and professional development includes offering personal coaching and fully paid industry convention trips to drive inspiration and engagement.Key Takeaways for You: Value of Collaboration Structured planning, regular off-site meetings, and team bonding activities can significantly enhance collaboration and accountability.Health as a Business Pillar Prioritizing the physical and mental wellness of your team can lead to increased confidence, proactivity, and overall business success.Leveraging Coaching and Financial Acumen Understanding essential financial metrics and adopting strategic pricing approaches are crucial for sustainable growth and achieving long-term goals.Bryan's story underscores the importance of aligning your team with a clear vision and fostering a supportive culture to navigate the path to success. Don't miss this episode at the New Flat Rate's 2024 Business Uncensored event in Chattanooga, Tennessee! #HVACRevealed #Podcast #BryanBear #BusinessGrowth #TeamCulture #Leadership #Wellbeing #FinancialSuccess Find Bryan: On The Web: chsknox.com Join Our Group: facebook.com/groups/hvacrevealed Presented By On Purpose Media: onpurposemedia.ca/ For HVAC Internet Marketing reach out to us at info@onpurposemedia.ca or 888-428-0662 Sponsored By:  Chiirp: chiirp.com/hssr Elite Call: elitecall.net On Purpose Media: onpurposemedia.ca Free2Grow: free-2-grow.com Lace: lace.ai

    40 min
  7. EP: 243 Matt Koop w/ The New Flat Rate - Unlocking Business Growth

    10/30/2024

    EP: 243 Matt Koop w/ The New Flat Rate - Unlocking Business Growth

    Send us a text Are you ready to revolutionize your approach to customer service and sales in the home service industry? Our latest podcast episode on HVAC Revealed features an insightful discussion with Matt Koop, who shares transformative strategies that any business owner can implement to see immediate improvements in customer engagement and sales. In this episode, Matt dives into his journey from financial struggles to achieving business success by focusing on providing customers with multiple, understandable options. Here are three key takeaways from our conversation: Offer Multiple Choices: By providing five distinct service options (from premium to basic), Matt observed a 40% improvement in sales conversions. This approach helps customers make quicker decisions without feeling pressured.Emphasize Simple, Clear Language: Avoiding technical jargon and using familiar terms like platinum, gold, silver, and bronze can significantly enhance customer engagement and satisfaction. People prefer these terms over complicated industry-specific terminology.Learn and Network: Matt underscores the importance of seeking advice and learning from successful peers. He shares a fantastic example of how reaching out to industry leaders can provide invaluable insights, as highlighted by his interactions with figures like Michael Michalowicz.Don't miss this game-changing episode! Tune in now and transform your business approach. Let's grow and achieve success together. 🚀 Find Matt: On The Web: thenewflatrate.com Join Our Group: facebook.com/groups/hvacrevealed Presented By On Purpose Media: onpurposemedia.ca/ For HVAC Internet Marketing reach out to us at info@onpurposemedia.ca or 888-428-0662 Sponsored By:  Chiirp: chiirp.com/hssr Elite Call: elitecall.net On Purpose Media: onpurposemedia.ca Free2Grow: free-2-grow.com Lace: lace.ai

    42 min
  8. EP: 244 Jonathan Perez w/ Amelia’s Best Comfort Solutions - Professionalism and Processes Pay Off

    10/30/2024

    EP: 244 Jonathan Perez w/ Amelia’s Best Comfort Solutions - Professionalism and Processes Pay Off

    Send us a text Exciting news! Check out the latest episode of the HVAC Revealed podcast featuring Jonathan Perez, a seasoned HVAC business owner, who shares invaluable insights on achieving success and transitioning through the HVAC industry. 🎧✨ In our conversation recorded live at the 2024 New Flat Rates Business Uncensored event in Chattanooga, Tennessee, Jonathan dives deep into his journey from humble beginnings to running successful ventures. Here are three key takeaways: 🌟 Consistent Professionalism and Punctuality: Jonathan emphasizes the need for setting and meeting customer expectations through professionalism and punctuality. By investing in a professional appearance such as newer trucks and clean uniforms, his business stands out from the competition. 📈 Clear Processes and Systems: The transformation in his business came from implementing clear written processes and systems. This not only reduced repetitive mistakes but also allowed for consistent service quality, paving the way for business growth and a successful exit. 🗝 Adapting to Labor Market Changes: Jonathan discusses the evolving expectations of the labor market. Employers must adapt management styles and create environments that accommodate modern workforce needs while maintaining productivity and motivation. Don’t miss this insightful discussion on HVAC Revealed—it's a game-changer for anyone in the HVAC industry! 👇 Join the conversation on our Facebook group and share this episode to help others improve their HVAC businesses. #HVACRevealed #Podcast #HVAC #BusinessGrowth #Professionalism #SystemsAndProcesses #LaborMarket #WorkLifeBalance #Entrepreneurship #JonathanPerez Find Jonathan: On The Web: ameliasbestcomfort.com Join Our Group: facebook.com/groups/hvacrevealed Presented By On Purpose Media: onpurposemedia.ca/ For HVAC Internet Marketing reach out to us at info@onpurposemedia.ca or 888-428-0662 Sponsored By:  Chiirp: chiirp.com/hssr Elite Call: elitecall.net On Purpose Media: onpurposemedia.ca Free2Grow: free-2-grow.com Lace: lace.ai

    27 min
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4.4
out of 5
14 Ratings

About

Welcome to the Let's Vent Podcast! We are here to unveil the BS you've been told that will help you run your home service business. We cut out the fluff and just deliver the goods of what's actually working for operators and home business owners across the country. Whether you're a seasoned pro, a tech, or a CSR, our weekly deep dives are your ticket to success. It's time to get it off your chest and let's vent! 

Information

  • Creator
    Evan Hoffman
  • Years Active
    2021 - 2026
  • Episodes
    234
  • Rating
    Explicit
  • Copyright
    © 2026 Let's Vent Podcast
  • Show Website
    Let's Vent Podcast