Intercultural Toolbox

CEBT Intercultural

We hear from interculturalists about their work and their personal journeys. Each guest adds something of value to the Intercultural Toolbox, a public resource to help others doing this kind of work succeed. Subscribe to discover the secret sauce of cross-cultural coaching, training and consultancy, and get involved at www.interculturaltoolbox.org.

  1. How can a virtual team outperform other teams?

    12/15/2022

    How can a virtual team outperform other teams?

    Theresa Sigillito Hollema explains her origins of her work as an interculturalist and her recent focus on building capacity for virtual teamworking. Video chapters 0.00 Intro and hello to Theresa Sigillito Hollema Theresa’s journey into intercultural work 6.08 Dating advice from an interculturalist How to find a Dutch husband 9.15 Rock star interculturalists What’s it like to work with one of them? 11.26 Why is virtual collaboration so hard? Technology, distance, culture and time. The relationship between culture and techn. 15.26 The Caldo model Why context matters and three ways that culture impacts the virtual team. Th first way: within the team. 18.21 How has tech changed intercultural experience Drivers of change in cultural competence 19.32 What’s harder: geographic or cultural distance? Is a colleague outside of driving distance difficult to collaborate with? 21.40 The 2nd way: between the locations Another way that culture impacts virtual teams and the risk of cliques forming. 24.03 The 3rd way: outside the team The surrounding culture can have impact in surprising ways and also give the virtual team enormous potential. 28.56 Competences for global virtual teams Cultural competence, virtual competence and what virtual competence consists of. 33.22 Writers and thinkers Who is doing interesting research and public engagement bringing together culture and virtual? 37.30 Is virtual collaboration an afterthought? Are we planning teams for effective collaboration? 43.00 Becoming a virtual collaboration consultant Creating programmes for virtual teams 51.06 More about the Caldo model A model for culture + distance 58.47 Theresa’s contribution to the Intercultural Toolbox A Slack group for you if you are interested in virtual collaboration. 1.00.50 Contacting Theresa Twitter, linkedin, web Culture Count Coming up in conversation were USA, UK, India, Netherlands, Italy, in order of mentions. https://interculturaltoolbox.org/episodes/virtual-team-outperform-others

    1h 2m
  2. How much does accreditation really matter?

    10/31/2022

    How much does accreditation really matter?

    Barbara StClaire Ostwald talks about her role in accreditation of coaches and her evolution into new areas of support for people crossing cultures. 0.00 Welcome What cultural baggage has Barbara St.Claire-Ostwald been carrying? 7.31 IFIs What is an IFI and what was the entry point of Barbara into the intercultural field? 10.01 Culturenomics An intercultural coaching business 11.47 Making a website The biggest challenge of making a website as a solo entrepreneur. Publishing your accreditations on your own website. 17.24 Working for an accreditor APECS and the journey towards becoming a master accredited coach. The ICF, the EMCC and other coaching associations. Capabilities-based accreditation versus competencies-based accreditation. 27.20 Levels of accreditation What if you aim too high with your accreditation target? 30.04 Coaching accreditation for interculturalists What coaching accreditations should interculturalists consider? 31.30 Accreditation as an interculturalist What is the value of specialist intercultural accreditation? 41.45 Choosing an accreditor What makes a good accreditation body? 43.35 Future accreditation What are the trends and will we need accreditation when we can measure impact? 47.07 Barbara’s contribution to the Intercultural Toolbox A roundabout way of coaching 40.03 Barbara's next move How will Culturenomics and APECS evolve? 52.25 Contacting Barbara Email is good! Culture Count Coming up in conversation were Poland, USA, UK, South East Asia, Romania, India, Germany and China in order of mentions. https://interculturaltoolbox.org/episodes/how-much-accreditation-matters

    54 min
  3. How can an interculturalist design engineering projects?

    10/07/2022

    How can an interculturalist design engineering projects?

    Martha Aynalem explains her origins of her work as an Ethiopia-based interculturalist Video chapters 0.00 Welcome A power cut that caused a new connection 03.47 A journey into intercultural work An intervention by a friend led to a new direction. A global mindset built in Addis Ababa. 9.32 Keeping local roots as an interculturalist A consultancy that is built on listening and delivering an anthropologically-based design for successful projects. 14.07 What do Desert Rose interculturalists do? Organisational development; project design; personal development; training using gamification 17.33 Why do clients need anthropologists Beware well-intended mistakes caused by lack of local knowledge. How interculturalists can help prevent project failures. 24.00 What kind of training works for illiterate farmers? Taking training out of the classroom. 31.48 Winning long-term investment from clients Keeping integrity when targeting real impact sometimes means going further than the funding stretches and sometimes politely saying no to clients whose funding cannot achieve their goals. 36.30 Anthropologists and engineers in collaboration Striving for mutual respect makes working with other professions a good experience for both sides. 41.53 Targetting impact Measuring impact by collecting stories. 43.58 Sources of creativity and competence Where did the Desert Rose approach come from and how could other interculturalists follow the Desert Rose lead? 52.50 Martha Aynalem’s contribution to the intercultural toolbox Making the work of an interculturalist a truly rich one. 54.28 Expansion Taking this work into new regions of Africa and building the company’s coaching offering. 55.59 Contacting Martha Linkedin and Desert Rose Consulting’s website are the best channels for reaching out Culture Count Coming up in conversation was: Ethiopia - many times! https://interculturaltoolbox.org/episodes/interculturalist-designing-engineering-projects

    58 min
  4. Who were the Cultural Detectives?

    03/31/2022

    Who were the Cultural Detectives?

    Recorded at the end of 2021, the creative duo behind the Cultural Detective tell its story. 0.00 Introductions Dianne and Greg’s early life and work. And a nutshell intro to Cultural Detective. 11.49 Cultural Detective at the end of 2021 How Cultural Detective went online. 14.30 Milestones The big moments when Cultural Detective took a step forward. 19.00 Cameraderie Old friends at the Cultural Detective reunion 21.02 The Cultural Detective retires Goodbye party, seeking a buyer, covid, case closed. 25.37 The authors Opportunities for interculturalists and the hard life being a solo practitioner interculturalist. The authoring process. 29.48 toughest moment How to you respond to the statement that Dutch men are more likely to be sexist? 32.46 Most-enthusiastic customer Answering the call of a call centre 34.58 Most fun and most surprising Sing along with Cultural Detective. It’s not jut a business tool. 37.15 Most popular Self-discovery 41.56 Heroes of Cultural Detective Greg Webb, George Simons and many more. 46.15 What’s changed in the intercultural field? Remember the days when there was enough time to solve people problems? Global Diversity Equity and Inclusion Benchmarks (46.12) 52.15 What’s next for the Cultural Detectives? Off the grid in Cuba 55.45 Dianne Hofner Sapphire’s contribution to the Intercultural Toolbox A page of freebies collected over the years. For greg’s contribution, check the intercultural toolbox website. 57.05 Contact info Web and other contact details for Dianne the photographer and Greg Webb the web master Culture Count Coming up in conversation were Japan, Mexico, Hopi, Navaho, Netherlands, India, USA in order of mentions. https://interculturaltoolbox.org/episodes/who-were-the-cultural-detectives

    59 min
  5. How can you give a boost to your career as an interculturalist?

    01/17/2022

    How can you give a boost to your career as an interculturalist?

    0.00 Intro to a record-breaking podcast More resources from this episode than any other episode so far. Visit the episode webpage. 3.02 Gaby’s professional origins Latest learning via Glasgow’s Digital Institute. The books, organisations and experiences through which she became an interculturalist. 5.33 Mentoring programme for interculturalists Boost: SIETAR UK’s mentoring programme for interculturalists 9.06 Working at Worldwork Trust across cultures. Also: what else is Gabriela working on?r 12.56 Building your career at a high-profile intercultural provider Steps into the work of organisations who are influencing trends in the intercultural field: blogs, certifications, internships. Diversity of roles at large providers, including an insight into her role as a learning solutions designer. 19.40 Pros and cons of freelancing Flexibility, choice, overwhelm, sporadic work, isolation. How to understand the customer, as an external. Lots of tips here, for example, building your relationship with your project manager. 24.37 Intercultural trainer communities and courses Frameworks and related communities. Getting maximum benefit from your chosen certification, train-the-trainer or academic courses. 35.48 Journals and books for interculturalists A balance of academic and personal resources. Lots of links here. Check them out on the episode page! 38.36 Podcasts and social media More recommended channels and how to prioritise the way you engage. 47.42 Changes coming to the intercultural scene? Awareness and relevance of intercultural skills and the impact of technology and new business practices. 51.53 Gabriela’s contribution to the Intercultural toolbox An exercise for people who don’t change overnight (everyone) 53.37 What’s next for Gabriela Interiela 55.08 Contacting Gabriela Find her on LinkedIn and connect https://interculturaltoolbox.org/episodes/boost-your-career-as-an-interculturalist

    56 min
  6. What should interculturalists know about the Intercultural Pendulum?

    12/15/2021

    What should interculturalists know about the Intercultural Pendulum?

    The creative duo behind the new Intercultural Pendulum model tell the story friendship, collaboration between research and practice, and the formation of the new model. 0.00 Intro How much do you know about the DMIS, the IDC and the IDI? Hello to Kris and Sundae 2.23 What is the Intercultural Pendulum? Kris’s personal story. From early exposure to culture to a PhD in the Cultural Field. The origins of the project at living room table. Sundae’s story, how she had swung on the pendulum in her own life. 9.48 Mentoring through cross-cultural experiences On the importance of reflection and dialogue on the path to wisdom. 11.07 The connections between practice and research Friendships sustained through research collaboration. Curiosity and validation. 14.37 The traditional model of intercultural competence What is intercultural competence? 21.49 Introducing the DMIS and the IDC A linear model of intercultural competence you may have seen before 25.55 Introducing the Pendulum model of intercultural competence Swinging back and forth, as it is in real life 30.22 Too low on a scale The feeling you get when you are too low on a scale. A story of inspiration to make something better for coaches and coaching clients. 32.10 Magnets and anchors What are the magnets pushing us and pulling us towards an over-focus on difference or similarity? 37.51 The development model in the hands of practitioners Using anchors in practical coaching and mentoring. Not just for progress and growth but for maintenance. The difference between resilience and endurance. 42.15 Exploring the Pendulum model Avoiding a unidirectional idea of intercultural competence development 49.37 The Pendulum project Resources for interculturalists in the pipeline. A framework for head, heart and hands: ABCs (affect, behaviour, cognition). 56.03 Getting involved with the Pendulum model Where to look for Pendulum material and what you’ll find there. 1.02.36 Kris Acheson’s contribution to the Intercultural Toolbox Feel included 1.06.40 Contact info Sundae and Kris are available via email and via their organisations Culture Count Coming up in conversation were USA, Switzerland, South Africa, Burkina Faso. https://interculturaltoolbox.org/episodes/what-should-interculturalists-know-about-the-intercultural-pendulum

    1h 8m
  7. How can we develop women leaders to succeed across cultures?

    11/24/2021

    How can we develop women leaders to succeed across cultures?

    Viviana Premazzi explains her origins of her work as an interculturalist and the current programme for the development of leadership skills in women 0.00 Welcome Say hello to Dr Viviana Premazzi 2.38 A programme for women Is there a discussion about women-only spaces happening in the Mediterranean region? 5.05 Viviana’s journey into intercultural work Via Brazil, Italy, the United Nations and the USA 12.35 Designing the programme Goals of the Women’s Leadership Development Programme 14.50 Do women experience cultures differently? The reality of macho cultures for women in leadership positions 17.33 Delivering leadership training How should a trainer approach international leadership training taking women’s intercultural needs into account? 19.35 Resources for women leaders Some recommendations if you are not yet registered for this women’s leadership across cultures dimension 22.10 Viviana Premazzi’s contribution to the Intercultural Toolbox Something to increase your exposure to the authentic local culture 24.22 What is next for GMD Plans for the next Women’s Leadership Development programme 26.09 Contacting Dr Viviana Premazzi She’s easy to find on social media Culture Count Coming up in conversation were Italy (four times), Malta (twice) Mediterranean cultures (twice), Afghanistan, Brazil, Italy (north), United Kingdom, in order of mentions. https://interculturaltoolbox.org/episodes/how-can-we-develop-women-leaders-to-succeed-across-cultures

    27 min

About

We hear from interculturalists about their work and their personal journeys. Each guest adds something of value to the Intercultural Toolbox, a public resource to help others doing this kind of work succeed. Subscribe to discover the secret sauce of cross-cultural coaching, training and consultancy, and get involved at www.interculturaltoolbox.org.