Connect Germantown

Germantown Area Chamber of Commerce

Connect Germantown is a podcast to help connect the Germantown area business community. Each episode, we will sit down with business leaders of the community, small business owners, and elected officials to learn more about their story and why Germantown is the best place to do business.

  1. Aug 7

    Personal Banking with a Local Touch | InSouth Bank Germantown Spotlight

    In this episode of Connect Germantown, host Janie Day of the Germantown Area Chamber of Commerce sits down with Denver Clinton and Tammy Boyce of InSouth Bank to introduce Germantown to a new banking option rooted in deep history and strong community values. While new to Germantown, InSouth Bank has been serving customers since 1869, making it one of the oldest banks in Tennessee. As a family-owned, community-focused institution, their mission is simple: build meaningful relationships, make local decisions, and provide personalized service that larger banks often can’t match. Denver and Tammy share why Germantown was the perfect fit for their newest branch, highlighting the area’s strong small business presence and relationship-driven culture. They also explain what customers can expect—from faster, more flexible lending decisions to a welcoming, modern banking experience backed by real people who know their clients by name. The conversation also explores how InSouth supports local entrepreneurs, simplifies the process of switching banks, and balances modern digital banking tools with the personal touch of a true community bank. Whether you’re a business owner or an individual looking for a more personal banking experience, this episode offers a fresh look at what banking can—and should—feel like. To learn more or connect with InSouth Bank Germantown, visit or stop by their local branch: https://www.insouth.com/locations-and-hours/profile/memphis

    Personal Banking with a Local Touch | InSouth Bank Germantown Spotlight
  2. Jul 24

    From Small Fixes to Full Renovations | Local Handyman of the Mid-South Explained

    In this episode of Connect Germantown, host Janie Day of the Germantown Area Chamber of Commerce sits down with Gwyn Miller of Local Handyman of the Mid-South to talk about the importance of reliable home maintenance—and the people behind it. Gwyn shares her journey from real estate into business development with a fast-growing handyman company that’s redefining what it means to serve homeowners. From drywall repair and painting to flooring, pressure washing, and full bathroom renovations, Local Handyman handles a wide range of projects—both big and small—with a focus on craftsmanship and care. The conversation highlights common home maintenance issues that homeowners shouldn’t ignore, like wood rot and siding damage, which can quickly turn into larger, more expensive problems if left unaddressed. Gwyn also emphasizes the importance of hiring trusted professionals, checking reviews, and leaning on community recommendations when choosing who to bring into your home. What truly sets Local Handyman apart is their commitment to customer experience—treating every home with respect and every client like a neighbor. Whether it’s assembling furniture, completing repairs, or helping homeowners through unexpected damage, their team focuses on building trust from the first call to the final walkthrough. To learn more or schedule a service, visit or contact Local Handyman of the Mid-South directly: https://localhandyman.com/mid-south

    From Small Fixes to Full Renovations | Local Handyman of the Mid-South Explained
  3. Jul 10

    Cybersecurity Mistakes That Could Cost Your Business Everything | Memphis Computer Support and Melanie Suria

    In this episode of Connect Germantown, host Janie Day of the Germantown Area Chamber of Commerce sits down with Melanie Suria, owner of Memphis Computer Support, to unpack one of the most critical—and often overlooked—topics for today’s business owners: cybersecurity. Melanie explains why cybersecurity is less about technology and more about the everyday decisions businesses make. From delaying system updates to reusing passwords, many small choices can quietly add up to major vulnerabilities. She also addresses one of the biggest misconceptions: that small businesses aren’t targets—when in reality, they’re often the easiest ones. The conversation dives into how cyber threats have evolved, especially with automation and AI, making attacks faster, more scalable, and more frequent than ever before. Melanie shares real-world examples of breaches and highlights how quickly operations can be disrupted when businesses aren’t prepared. Listeners will gain practical insights on how to reduce risk, including the importance of leadership involvement, employee training, secure backups, multi-factor authentication, and having a clear incident response plan. Melanie also emphasizes the need for layered protection—just like securing a home—to create a more resilient business environment. Whether you currently have IT support or are unsure where to start, this episode offers a clear roadmap for strengthening your cybersecurity posture and protecting what you’ve built. To learn more or connect with Memphis Computer Support, visit or reach out to their team directly: https://www.memphiscomputersupport.com/about-us/

    Cybersecurity Mistakes That Could Cost Your Business Everything | Memphis Computer Support and Melanie Suria
  4. Jun 26

    How to Avoid Costly Remodeling Mistakes | Derek Phillips of Phillips Property Solutions

    In this episode of Connect Germantown, host Janie Day of the Germantown Area Chamber of Commerce sits down with Derek Phillips, founder of Phillips Property Solutions, to talk about what it really takes to deliver high-quality home remodeling in the Memphis area. Derek shares his journey from working in real estate to launching his own construction company in 2019—starting out of his garage and growing into a full-service operation specializing in high-end kitchen and bathroom remodels. With over a decade of industry experience, he breaks down what truly sets his company apart: a relentless focus on communication, client experience, and doing exactly what he says he’ll do. The conversation dives into practical advice for homeowners, including how to properly vet a contractor, what to expect with renovation costs, and how to avoid common (and costly) mistakes. Derek also explains how his team handles unexpected issues, maintains quality control across projects, and keeps jobs on track financially. Plus, hear about exciting growth plans for Phillips Property Solutions—including a new commercial office and showroom experience, along with innovative tools like 3D renderings that help clients visualize their dream spaces before construction even begins. Whether you’re planning a renovation or simply want to better understand the process, this episode offers valuable insights from a trusted local expert. To learn more or schedule a consultation, visit or contact Phillips Property Solutions directly: https://www.ppsmemphis.com/

    How to Avoid Costly Remodeling Mistakes | Derek Phillips of Phillips Property Solutions
  5. Jun 12

    From Crisis to Confidence: How Daybreak Supports Families

    In this episode of Connect Germantown, host Janie Day of the Germantown Area Chamber of Commerce sits down with Susie Gregory of Daybreak to explore a powerful and unique approach to adolescent mental health care. Founded in 1992, Daybreak was created to fill a critical gap in the mental health system—offering intensive, daily treatment for teens while allowing them to continue living at home. As a Partial Hospitalization Program (PHP), Daybreak combines therapy, education, and family support into a structured environment where students receive both mental health care and a full school day in one place. Susie shares how Daybreak serves children ages 10–18 who are facing challenges such as anxiety, depression, trauma, and even suicidal thoughts—meeting each child with compassion and individualized care. The program’s goal is not just stabilization, but helping each teen build a “life worth living” through evidence-based therapies like Dialectical Behavior Therapy (DBT), which Daybreak is uniquely certified to provide at the highest level. The conversation also highlights the critical role of family involvement, parent education, and community partnerships in supporting long-term success. With a strong focus on personalized care and small group sizes, Daybreak ensures every child receives the attention and support they need to heal and grow. Whether you’re a parent, educator, or community member, this episode offers meaningful insight into the challenges facing today’s youth—and the hope and healing that programs like Daybreak provide. To learn more or connect with Daybreak, visit or contact their team directly: http://daybreaktreatment.com/

    From Crisis to Confidence: How Daybreak Supports Families
  6. May 29

    From Stuck to Scaling: Business Coaching Insights with Nick Aiossa

    In this episode of Connect Germantown, host Janie Day of the Germantown Area Chamber of Commerce sits down with Nick Aiossa, Business and Executive Coach with Focal Point Coaching, to explore what it really takes to grow a business—and a leader. Nick shares his journey into business coaching, including a pivotal early experience where he helped transform a struggling company into a significantly more valuable and efficient operation. That hands-on success sparked his passion for helping business owners move from “firefighting” mode to building scalable, sustainable companies. The conversation dives deep into the mindset shifts that separate stuck business owners from those who scale successfully. Nick explains why so many leaders struggle with burnout, how to regain clarity and balance, and why building systems, trusting your team, and letting go of control are essential for growth. He also breaks down common business pitfalls—like inefficiencies, lack of accountability, and missing KPIs—and shares practical strategies to fix them. Plus, for owners thinking long-term, Nick offers insight into preparing a business for sale, increasing valuation, and reducing owner dependency to create a more attractive and profitable exit. Whether you’re a small business owner, executive, or entrepreneur, this episode delivers actionable advice on leadership, growth, and building a business that works for you—not the other way around. To connect with Nick Aiossa or learn more about Focal Point Coaching, reach out directly or visit https://nickaiossa.focalpointcoaching.com/

    From Stuck to Scaling: Business Coaching Insights with Nick Aiossa
  7. 07/22/2025

    Banking With Friends: How First South Financial Connects Through Community

    In this insightful episode of Connect Germantown, host Janie Day chats with Maria McLendon, Chief Marketing Officer at First South Financial Credit Union, about how the organization is staying true to its roots while embracing the future of finance. With over 17 branches and a long history of putting people over profit, First South lives out its tagline: Banking with Friends. Maria shares how her diverse career journey—from chambers of commerce to insurance to returning home to Memphis—ultimately led her to her “dream job” at First South. With a marketing strategy deeply grounded in member service, community engagement, and tech-forward thinking, First South is setting a powerful example for modern credit unions. 💡 In this episode, you’ll discover: How First South Financial differentiates itself from traditional banksThe evolution of marketing in the financial sector—from print to personalizationWhy community involvement is their marketing strategySurprising research on where Gen Z gets financial advice (hint: Reddit and Snapchat!)How First South is using social media, AI, and automation to educate and empowerThe role of financial literacy programs like First South at Work in local businessesA vision for the future of banking that centers around community, innovation, and education📍 Serving the Memphis metro region with over 17 branches 🌐 firstsouth.com 📱 Follow on LinkedIn, Instagram, Facebook, TikTok, Snapchat, and Reddit Whether you're Gen Z learning to budget, a small business owner looking for employee education tools, or a long-time member seeking a partner in your financial journey—First South is ready to be your friend in finance.

    Banking With Friends: How First South Financial Connects Through Community

Ratings & Reviews

5
out of 5
2 Ratings

About

Connect Germantown is a podcast to help connect the Germantown area business community. Each episode, we will sit down with business leaders of the community, small business owners, and elected officials to learn more about their story and why Germantown is the best place to do business.