Business Excelleration Podcast

The Hackett Group
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Business Excelleration Podcast

Business Excelleration® is The Hackett Group’s weekly podcast featuring insights and research data designed to help business leaders improve efficiency and effectiveness in finance, human capital management, strategic sourcing, procurement, and information technology (IT). 

  1. 12/17/2024

    SG&A Cost Survey 2024

    In our latest “Business Excelleration® Podcast,” we share insights from The Hackett Group’s 2024 SG&A Cost Study, exploring how European companies reduced costs while North American companies saw increases. To thrive, companies must assess performance, prioritize actions and align artificial intelligence (AI) with business goals. This episode hosted by Matt Douberly who is joined by, Tom Kellaway and Murray Shevlin as they discuss how generative AI can offer productivity gains of up to 44...

    33 min

  2. 12/10/2024

    2024 Digital Awards Winner: 3M – Order-to-Cash

    The Hackett Group’s “2024 Digital Award” winners are transforming complaint management with artificial intelligence (AI). On this episode of the “Business Excelleration® Podcast,” The Hackett Group’s Vin Kumar discusses the award-winning AI project from 3M. He is joined by Josh Bodine and Michael Boba. The project was aimed at revolutionizing the email complaints management process in the order-to-cash cycle. Facing significant challenges in handling customer complaints, short payments ...

    31 min

  3. 12/03/2024

    Digital World Class® Contract Life-Cycle Management Matrix

    New insights reveal powerful trends in contract life-cycle management (CLM). On this episode of the “Business Excelleration® Podcast,” Andy Warzecha – with Chris Sawchuk and Rick Gardner – dive into The Hackett Group’s latest CLM study. CLM solutions are enhancing contract management with artificial intelligence (AI) for data extraction and seamless integration with enterprise resource planning and customer relationship management systems. Discover what 89% of organizations found valuable in ...

    20 min

  4. 11/19/2024

    Optimizing Workforce Resources With AI

    In this episode of the “Business Excelleration® Podcast,” Kyle McNabb interviews technology experts from The Hackett Group – Michael Fuller and Vladimir Petreski – as they dive into how generative artificial intelligence (Gen AI) is transforming managed services. AI is enabling managed services providers to deliver customized, real-time solutions – automating routine tasks and changing team structures. As enterprises demand more tailored services, AI integration is key to staying competitive....

    16 min

  5. 10/29/2024

    Digital World Class® Procurement: Latest Benchmark Metrics and Key Findings

    What are Digital World Class® procurement organizations doing differently and better? What type of savings are they achieving and in what areas? How are they harnessing AI? In this episode of the Business Excelleration® Podcast, The Hackett Group’s Kavan, Jamila Williams and Kurt Albertson take the listener through some of the most valuable insights from their recent research.

    23 min

  6. 10/15/2024

    Digital World Class® Finance: Bridging the Performance Gap With Gen AI

    In this episode of the Business Excelleration® Podcast, Jim O’Connor and John O’Mahoney discuss why certain finance organizations outshine the competition. Drawing insights from The Hackett Group’s latest Digital World Class® research, they unlock key factors behind success. Their conversation highlights how investments in cutting-edge technologies, strategic preparations for adopting generative artificial intelligence, and enhanced data management contribute to their competitive advantage.&n...

    19 min

  7. 09/24/2024

    Digital World Class® HR: Bridging the Performance Gap With Gen AI

    In this episode of the Business Excelleration® Podcast, host Tony DiRomualdo talks with Jessica Haley and Amanda Newfield about how HR organizations can achieve operational excellence while reducing costs. They also share insights from The Hackett Group’s latest Digital World Class® research, including how leading teams are transforming data into actionable insights and the impact of Gen AI on disrupting the HR industry.

    22 min

  8. 09/10/2024

    Digital World Class® Technology: Bridging the Performance Gap With Gen AI

    What distinguishes Digital World Class® technology organizations from their competitors? In this episode of the Business Excelleration® Podcast, Kyle McNabb and Mike Fuller tackle this question, drawing from The Hackett Group’s recent research. They reveal that the key lies in providing high-value services, while aligning closely with business objectives and enhancing customer service. Additionally, they explore how cutting-edge technology functions are leveraging automation and setting the s...

    16 min
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Ratings & Reviews

5
out of 5
2 Ratings

About

Business Excelleration® is The Hackett Group’s weekly podcast featuring insights and research data designed to help business leaders improve efficiency and effectiveness in finance, human capital management, strategic sourcing, procurement, and information technology (IT). 

Information

  • Creator
    The Hackett Group
  • Years Active
    2021 - 2024
  • Episodes
    168
  • Rating
    Clean
  • Copyright
    © 2025 Business Excelleration Podcast
  • Show Website
    Business Excelleration Podcast

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