2 episodes

In this podcast hosts Seth Earley & Chris Featherstone invite a broad array of thought leaders and practitioners to talk about what's possible in artificial intelligence as well as what is practical in the space as we move toward a world where AI is embedded in all aspects of our personal and professional lives. They explore what's emerging in technology, data science, and enterprise applications for artificial intelligence and machine learning and how to get from early stage AI projects to fully mature applications.Seth is founder & CEO of Earley Information Science and the award winning author of "The AI Powered Enterprise." Chris is a technology executive and strategist interested in how AI and Machine Learning will enable next generation customer and workforce engagement..

Earley AI Podcast Seth Earley & Chris Featherstone

    • Technology

In this podcast hosts Seth Earley & Chris Featherstone invite a broad array of thought leaders and practitioners to talk about what's possible in artificial intelligence as well as what is practical in the space as we move toward a world where AI is embedded in all aspects of our personal and professional lives. They explore what's emerging in technology, data science, and enterprise applications for artificial intelligence and machine learning and how to get from early stage AI projects to fully mature applications.Seth is founder & CEO of Earley Information Science and the award winning author of "The AI Powered Enterprise." Chris is a technology executive and strategist interested in how AI and Machine Learning will enable next generation customer and workforce engagement..

    Mike Kaput On How To Get Value From Out-Of-The-Box AI Applications - Episode 2

    Mike Kaput On How To Get Value From Out-Of-The-Box AI Applications - Episode 2

    In this episode, Seth and Chris talk with Mike Kaput, Chief Content Officer at Marketing AI Institute, about how out-of-the-box AI is providing immediate value to businesses of all types. 
    Highlights:
    4:04 Mike's day to day & background
    11:30 Use cases & Planning
    28:02 Ethics  & Bias
    36:45 Where do you start with AI in marketing?
    40:00 Differentiation vs Standardization
    43:30 Barriers to entry
    47:35 Humans in the AI loop

    Contact Mike:
    Mike@pr2020.com
    https://www.linkedin.com/in/mikekaput/

    Links:
    Marketing AI Institute
    MAICON 2022
    State of Marketing AI Report
    The AI Powered Enterprise

    Thanks to our sponsors:
    Earley Information Science
    CMSWire

    • 51 min
    Chris Featherstone Talks About Building Omnichannel Virtual Assistants - Episode 1

    Chris Featherstone Talks About Building Omnichannel Virtual Assistants - Episode 1

    Many companies are turning to chatbots and virtual assistants to improve customer experience and increase operational efficiency. In the past text and voice channels were distinct. Now, tools and technologies are emerging to support omnichannel virtual assistants that seamlessly blend text and voice. However, voice and text interactions are quite different and have specialized design requirements. 

    In this episode, Chris and Seth talk about core principles for building chat and voice assistants and review key considerations for each channel. 
    How true intelligent virtual assistants (IVA’s) differ from chatbotsThe unique challenges of designing for voiceSelecting the right problems to solve with IVA’sSkills and talents needed for successGetting past stumbling blocks in order to scale

    • 57 min

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