18 episodes

In this podcast hosts Seth Earley & Chris Featherstone invite a broad array of thought leaders and practitioners to talk about what's possible in artificial intelligence as well as what is practical in the space as we move toward a world where AI is embedded in all aspects of our personal and professional lives. They explore what's emerging in technology, data science, and enterprise applications for artificial intelligence and machine learning and how to get from early stage AI projects to fully mature applications.Seth is founder & CEO of Earley Information Science and the award winning author of "The AI Powered Enterprise." Chris is a technology executive and strategist interested in how AI and Machine Learning will enable next generation customer and workforce engagement..

Earley AI Podcast Seth Earley & Chris Featherstone

    • Technology
    • 4.5 • 2 Ratings

In this podcast hosts Seth Earley & Chris Featherstone invite a broad array of thought leaders and practitioners to talk about what's possible in artificial intelligence as well as what is practical in the space as we move toward a world where AI is embedded in all aspects of our personal and professional lives. They explore what's emerging in technology, data science, and enterprise applications for artificial intelligence and machine learning and how to get from early stage AI projects to fully mature applications.Seth is founder & CEO of Earley Information Science and the award winning author of "The AI Powered Enterprise." Chris is a technology executive and strategist interested in how AI and Machine Learning will enable next generation customer and workforce engagement..

    Scott Taylor, the Data Whisperer - Episode #18

    Scott Taylor, the Data Whisperer - Episode #18

    In this episode, Seth and Chris talk with Scott Taylor, the "Data Whisperer" about telling stories about data management.

    Highlights:
    2:00 Data Whisperer origin story
    9:30 Translating complex dry material into a story that resonates
    11:30 Why master data is the most important data and how to help execs understand it
    18:15 Bad data + AI = AS (Artificial Stupidity)
    22:30 Every system demos perfectly
    26:25 Don't say "data quality"
    27:30 Definition of digital transformation
    32:00 Ugly babies and the reality of bad data
    38:30 About the book, "Telling Your Data Story" 99% buzzword free (coupon code in show notes)
    47:00 Data management is macro trend agnostic
    49:00 What's next - more puppets and dad jokes
    52:00 Influencing the next generation of data managers

    Links:
    LinkedIn Profile
    https://www.linkedin.com/in/scottmztaylor/Website
    www.MetaMetaConsulting.comBOOK
    Telling Your Data Story  - Data Storytelling for Data Management
    20% off with code: DATAWHISPERER (publisher site only)
    https://technicspub.com/data-storytelling/Top Content
    Too Much Tech Talk?  (A puppet service announcement)
    The Little Red Data Hen - A Cautionary Tale
    Connecting Data Management to the Essence of Your Business
    Data Has Got to Move to Have Value
    The Super Hero Adventures of **Master Data**
    Scott Taylor - The Data Whisperer YouTube Channel
     Thanks to our sponsors:
    Marketing AI InstituteCMSWireEarley Information ScienceAI Powered Enterprise Book

    • 56 min
    Henrik Hahn on innovation & strategic business development - Episode #17

    Henrik Hahn on innovation & strategic business development - Episode #17

    In this episode, Seth and Chris talk with Henrik Hahn about driving innovation and change in his role as Chief Digital Offer at global chemical specialty giant, Evonik.

    Highlights:

    12:30 Organizational change and culture science
    14:30 Augmented intelligence vs artificial intelligence
    20:00 On deciding where to start
    29:00 Using data to measure success
    39:00 Organizational design
    44:00 Dealing with information gatekeepers
    48:30 What kinds of tools are getting best traction
    52:00 Lessons learned while tackling big change

    Links:
    https://corporate.evonik.com/enhttps://www.linkedin.com/in/henrik-hahn/Thanks to our sponsors:
    Marketing AI InstituteCMSWireEarley Information ScienceAI Powered Enterprise Book

    • 59 min
    Jim Iyoob at the intersection of AI and CX - Episode #16

    Jim Iyoob at the intersection of AI and CX - Episode #16

    In this episode, Seth and Chris talk with Jim Iyoob about using data and AI to deliver customer experience that matters.

    Highlights:
    2:25: Our celebrity guest…Named top 20 influential people to follow on twitter and who has been inducted into the CX Hall Of Fame
    8:10: Adding value & being a great person….Let’s look at the customer experience through the customer’s lens
    17:10: AI as a plug and play solution….myth or reality?
    19:10:…the insights and the understanding. The mechanisms and methods to extract more insights than the average bear.
    22:55: What goes into setting up controlled vocabularies, architecture, etc…how well are organizations prepared?
    27:55: First things first: human intelligence. What is the outcome we want to drive? What is the hypothesis we want to drive? Is the data there to help us make insightful decisions? 
    34:35: Transparency driving accountability 
    40:25: What are you  seeing at organizations when you go in and start looking at their knowledge bases?
    Links:
    Etech WebsiteJim on InstagramJim on Linkedin22 Influential Leaders to Watch in 2022The CX Hall of FameBooks:Quality Monitoring in a Contact Center: Making Sure Your Contact Center Works for Your BusinessThe Future of Contact Centers: Leveraging People, Processes & Artificial IntelligenceDelivering Customer Experience That Matter: Combining Human Intelligence with Artificial Intelligence to Delight Your Customers and Gain Market ShareThanks to our sponsors:
    Marketing AI InstituteCMSWireEarley Information ScienceAI Powered Enterprise Book

    • 1 hr
    Tom Davenport on Competing on AI - Episode #15

    Tom Davenport on Competing on AI - Episode #15

    In this episode, Seth and Chris talk with Tom Davenport, author of The AI Advantage How to put the artificial intelligence revolution to work.

    4:40 On getting started in this space
    7:47  What is most important today for organizations that are trying to operationalize AI 
    16:05 How organizations are doing in the human collaboration space and knowledge space
    21:26  What is slowing organizations down…is it infrastructure or understanding? 
    31:40 Do organizations need to get ahead of the curve for augmented reality
    34:12 Tom's take on Gartner’s prediction on Knowledge Management for AI…the largest growing segment and the largest spend 
    40:08  Customer experience and personalization…are you seeing organizations doing that effectively? 
    46:56 Democratization of AI 
    50:30 What is in store for 2022
    Links:
    The AI Advantage Only Humans Need ApplyTomDavenport.comThanks to our sponsors:
    Marketing AI InstituteCMSWireEarley Information ScienceAI Powered Enterprise Book

    • 56 min
    Michael Schrage on Recommendation Engines - Episode #14

    Michael Schrage on Recommendation Engines - Episode #14

    In this episode, Seth and Chris talk with Michael Schrage, Fellow at MIT Sloan School's Center for Digital Business and author of the book, "Recommendation Engines."
    Highlights:

    3:44: checkered past
    12:50: covering the overwhelming nature of technology
    15:50: why do people make decisions
    18:21: Perfect choice-what are the right choice architectures?
    24:25 Recommendation engines: The hand you're delt - how the bluff matters
    26:15: How do we use tools and technologies to come up with better and more reliable advice?
    32:50: Ethical topics
    49:06: What impact does good advice have on agency and autonomy
    52:30: What Michael is working on next 
    Links:
    Book: Recommendation EnginesThanks to our sponsors:
    Marketing AI InstituteCMSWireEarley Information ScienceAI Powered Enterprise Book

    • 57 min
    Stephanie Lemieux on Taxonomy & Information Architecture - Episode #13

    Stephanie Lemieux on Taxonomy & Information Architecture - Episode #13

    In this episode, Seth and Chris talk with Stephanie Lemieux, President of Dovecot Studio about the nuts and bolts of taxonomy and information architecture.
    Highlights:

    1:42 - Stephanie Lemieux background & Relationship with IA & Taxonomy
    7:30 - Complexities & Foundational Problems
    15:05 - Graph data and knowledge graphing
    22:15 - Dynamic roles within an organization
    37:27 - Leveraging weak signals and solutions
    48:48 -What's the "excuse case"
    50:59 - Value difference between large global and integrated organizations vs. a focused and niche organization
    53:35 - Opinion on finding talent
    Links:
    KMWorld Conference Taxonomy Boot CampDovecot StudioThanks to our sponsors:
    Marketing AI InstituteCMSWireEarley Information ScienceAI Powered Enterprise Book

    • 1 hr

Customer Reviews

4.5 out of 5
2 Ratings

2 Ratings