The People Business

Frank Favaro

Ever wonder how certain connections and relationships are able to be created? Welcome to The People Business, powered by ServeCentric Coaching - a podcast about the power of humans making emotional connections in business, athletics, and life. I'm Frank Favaro, licensed Customer Experience coach, and the purpose of this show - and my passion in my work and life - is to help people connect. We are all wired differently, the world is constantly evolving, and connecting is getting harder for many; add in technology and a shifting society and our people skills are rapidly deteriorating.

  1. 2d ago

    Ep. 45 - Interview Dan Flanagan | Sales, The Go-Giver & The Brain Enrichment Initiative

    What does it really mean to sell? In Episode 45 of The People Business, host Frank Favaro sits down with Dan Flanagan, Director of National Channel Sales and advocate for the Brain Enrichment Initiative, for a conversation that goes far beyond traditional sales techniques. Frank and Dan explore the principles that separate great sales professionals from average ones, discussing why selling is ultimately about serving others, building authentic relationships, and creating value. Inspired by the bestselling book The Go-Giver, they share how generosity, trust, and a people-first mindset can transform not only your sales results but your career and personal life. The conversation also turns to Dan's passion project, the Brain Enrichment Initiative, a movement dedicated to raising awareness about the effects of excessive screen time and digital devices on today's youth. Dan explains why helping young people develop healthier habits and stronger human connections is more important than ever and how businesses, schools, and families can all play a role in making a positive impact. In This Episode You'll Learn: Why the best salespeople focus on serving rather than sellingThe life-changing principles behind The Go-GiverHow authentic relationships create lasting business successWhy leadership begins with generosity and trustHow the Brain Enrichment Initiative is helping combat the effects of excessive device use on young peoplePractical ways to build stronger personal and professional connections in a digital worldWhether you're a business owner, sales professional, leader, educator, or parent, this episode delivers powerful insights on leadership, relationships, purpose, and making a meaningful difference both in business and in life. 📌 Subscribe for weekly conversations with the leaders shaping business, sports, and community.🎧 Available on all major platforms📲 Connect with Frank Favaro⁠ https://serve-centric.com⁠

    55 min
  2. 2d ago

    Ep. 44 - Interview Dan Sublett | Leadership & the Future of the Skilled Trades

    The skilled trades are facing unprecedented challenges—and incredible opportunities. In Episode 44 of The People Business, host Frank Favaro sits down with Dan Sublett, President of J.W. Didado Electric, to discuss what it takes to lead one of the region's premier electrical contracting companies while preparing the next generation of skilled professionals. Dan shares his perspective on leadership, developing people, creating a culture employees want to be part of, and why investing in training and mentorship is essential for the future of the construction and electrical industries. The conversation also explores workforce shortages, attracting young talent to the trades, embracing innovation, and maintaining a commitment to quality in an ever-changing business environment. In This Episode You'll Learn: Why the skilled trades offer incredible career opportunitiesHow great leaders build strong, people-first company culturesThe importance of mentorship and workforce developmentStrategies for attracting and retaining top talentHow innovation and leadership are shaping the future of the electrical industryWhether you're a business owner, contractor, executive, trades professional, or someone considering a career in the skilled trades, this episode delivers valuable insights on leadership, culture, and building organizations that stand the test of time. 📌 Subscribe for weekly conversations with the leaders shaping business, sports, and community.🎧 Available on all major platforms📲 Connect with Frank Favaro⁠⁠ https://serve-centric.com⁠⁠

    50 min
  3. 2d ago

    Ep. 42 - Interview Shon Christy

    What does it take to stand out in today's crowded digital world? In Episode 42 of The People Business, host Frank Favaro sits down with marketing strategist, entrepreneur, and branding expert Shon Christy to discuss the future of marketing, personal branding, and the science behind capturing attention. With more than 20 years of marketing experience and hundreds of companies served, Shon shares the principles that have helped businesses build stronger brands, earn trust, and create lasting customer relationships. The conversation explores how neuroscience, authentic storytelling, and strategic social media can transform the way organizations connect with their audiences. Shon also discusses his work with The NeuroVantage, where biometric and emotional response research is helping businesses better understand consumer behavior and make smarter marketing decisions. In This Episode You'll Learn: How to build an authentic personal and business brandThe psychology behind earning and keeping people's attentionWhy trust is the foundation of successful marketingHow neuroscience is changing modern marketing strategiesPractical ways to strengthen your online presence and customer engagementWhether you're a business owner, entrepreneur, marketer, or sales professional, this episode is packed with actionable insights that will help you elevate your brand, strengthen customer relationships, and grow your business in today's competitive marketplace. 📌 Subscribe for weekly conversations with the leaders shaping business, sports, and community.🎧 Available on all major platforms📲 Connect with Frank Favaro⁠⁠ https://serve-centric.com⁠⁠

    40 min
  4. 08/15/2025

    Ep 40: Surviving Ohio State: Whistleblower Michael DiSabato Confronts the Abuse

    In this powerful episode of The People Business Podcast, host Frank Favaro sits down with Michael DiSabato—lead plaintiff, whistleblower, and member of a family considered Ohio wrestling royalty. Michael shares his deeply personal account of growing up in a household defined by grit, competition, and excellence on the mat—and how that same relentless spirit fueled his fight to expose the decades-long sexual abuse scandal involving Dr. Richard Strauss at The Ohio State University. Michael opens up about the challenges of breaking the silence, the culture of denial within OSU athletics, and the personal and professional toll of being a whistleblower. Together, Frank and Michael discuss the HBO documentary Surviving Ohio State, how it’s changing public perception about abuse in sports, and what it means to stand for truth when it comes at a cost. This candid, emotional conversation is both a stark reminder of the damage caused by institutional cover-ups and a rallying cry for accountability, survivor advocacy, and athlete safety. What You’ll Learn in This Episode: Michael’s journey from wrestling standout to national whistleblower The culture of silence that allowed abuse to persist for decades The impact of Surviving Ohio State and why it’s resonating worldwide How survivors can find strength in speaking out Actionable steps for protecting athletes and children from abuse 📺 Surviving Ohio State is streaming now on HBO Max.Watch on: HBO 📌 Subscribe for weekly conversations with the leaders shaping business, sports, and community.🎧 Available on all major platforms📲 Connect with Frank Favarohttps://serve-centric.com

    58 min
  5. 06/30/2025

    Ep. 39: From Adversity to Leadership: Josh Moore’s Journey to Kent State Wrestling Head Coach

    On today’s episode of The People Business Podcast, host Frank Favaro sits down with newly named Kent State Wrestling Head Coach Josh Moore. A two-time All-American and NCAA finalist at Penn State, Josh shares the powerful story of how relationships, resilience, and staying consistent through adversity shaped his career — and why caring is the leadership trait that defines him. 💬 Topics Discussed: Josh’s transition from NCAA competitor to college coach Overcoming personal and professional adversity Building a culture of accountability and care How relationships helped him land his dream job What the future holds for Kent State Wrestling Advice for student-athletes and future coaches Why Northeast Ohio is essential to the program’s vision Whether you're in athletics, business, or leadership, this episode is filled with timeless lessons on staying the course and leading with heart. 🔗 Connect with Frank Favaro: https://serve-centric.com/ 🔗 Follow the podcast for more interviews with real leaders doing real things in the real world. #KentStateWrestling #JoshMoore #NCAAWrestling #CollegeWrestling #WrestlingCoach #LeadershipPodcast #OvercomingAdversity #SportsLeadership #PeopleBusinessPodcast #WrestlingCulture #StudentAthletes #FrankFavaro #ServeCentricCoaching #CoachingJourney #WrestlingCommunity #WrestlingFamily #BuildTheCulture #AthleteMindset #PennStateWrestling #NortheastOhio

    57 min
  6. 06/10/2025

    Ep 38: The Legacy of Coach Billy Barger of Walsh Jesuit

    The People Business Podcast with Frank Favaro In this heartfelt episode, host Frank Favaro is joined by Mary Beth Kohler, daughter of Coach Billy Barger, the legendary architect behind the Walsh Jesuit wrestling dynasty of the 1990s. Together, they reflect on the life and impact of a man who not only built champions but inspired generations through faith, leadership, and service. From his time as a Vietnam veteran to his rise as a National Wrestling Hall of Fame coach, Coach Barger’s journey is a powerful example of what it means to lead with heart and purpose. Frank and Mary Beth explore the stories, values, and philosophy that continue to shape lives today—both on and off the mat. The rise of Walsh Jesuit’s national wrestling dominance Billy Barger’s servant leadership style and mentorship legacy His powerful promise during Vietnam that shaped his life’s mission Lessons from his personal writings on faith and peace Why presence, purpose, and unconditional love defined his leadership Behind-the-scenes memories and insights from the Clash of Dynasties documentary Clash of Dynasties – A must-watch documentary on Coach Barger and the Walsh Jesuit wrestling program. "You're never alone. You're loved. Be you." — Billy Barger Frank Favaro – Host of The People Business Podcast 📩 Contact Frank 🌐 www.servecentriccoaching.com Don’t miss upcoming episodes that explore leadership, purpose, and human connection in business and beyond. Subscribe on: Apple Podcasts Spotify YouTube Google Podcasts Top Hashtags: #BillyBarger #WalshJesuit #WrestlingLegend #PeopleBusinessPodcast #FrankFavaro #ServantLeadership #FaithInLeadership #ClashOfDynasties #CoachingLegacy #LeadershipPodcast Top Search Tags: Billy Barger, Walsh Jesuit wrestling, Frank Favaro podcast, Clash of Dynasties, wrestling coach Ohio, servant leadership, Billy Barger legacy, Ohio wrestling history, coaching podcast, leadership stories 📝 Episode Summary:📌 Topics Discussed:🎥 Mentioned in This Episode:💡 Key Quote:🔗 Connect with Us:📲 Follow & Subscribe:🔖 Tags & Hashtags:

    54 min
4.9
out of 5
12 Ratings

About

Ever wonder how certain connections and relationships are able to be created? Welcome to The People Business, powered by ServeCentric Coaching - a podcast about the power of humans making emotional connections in business, athletics, and life. I'm Frank Favaro, licensed Customer Experience coach, and the purpose of this show - and my passion in my work and life - is to help people connect. We are all wired differently, the world is constantly evolving, and connecting is getting harder for many; add in technology and a shifting society and our people skills are rapidly deteriorating.