The UK Flooring Podcast

Cockerillandco

The UK Flooring Podcast, produced by Cockerill & Co, is on a mission to elevate and unite the flooring industry community. Our aim is to connect every facet of the industry, from retailers and contractors to manufacturers and distributors. Since its debut in January 2022, The UK Flooring Podcast has become a vibrant hub for sharing compelling stories and valuable insights from flooring professionals. We’re passionate about building a strong community and sparking dynamic conversations that not only inspire and inform but also entertain and uplift our listeners.  Join us as we explore the endless possibilities within the flooring world and celebrate the people who make it thrive. If you're interested in being featured on the podcast or for more information on sponsorship opportunities, please reach out to us. Email: hello@cockerillandco.co.uk Call: +441325952548 Web: www.theukflooringpodcast.co.uk www.cockerillandco.co.uk Instagram @theukflooringpodcast @cockerillandco Facebook @theukflooringpodcast @cockerillandco LinkedIn The UK Flooring Podcast Cockerill & Co Watch On YouTube Hosted on Acast. See acast.com/privacy for more information.

  1. Stay In Your Own Lane: Ben Wain

    1D AGO

    Stay In Your Own Lane: Ben Wain

    Recorded in the Cockerill & Co Darlington HQ, this episode of The UK Flooring Podcast sits down with Ben Wain, business consultant, property investor, husband and dad, for a straight conversation about what it takes to run a flooring business when the bar keeps rising. Ben shares his route from leaving school and working behind bars, into sales, then an 18 year career in retail leadership, before stepping into consultancy. That background gives him a rare mix of frontline reality and big picture thinking, and it shows in how he talks about people, performance, and the gap between “busy” and “well run”. The thread through the episode is simple: customers now expect a joined up experience, and if your systems, showroom, website and team are not aligned, you will feel it. Ben breaks down what “Amazon level” expectations look like in flooring, why new businesses can leapfrog older ones, and how to approach tech and AI in a way that helps you sell, deliver, and keep standards high, without turning your brand into generic noise. What You’ll Learn in This Episode: Why customer expectations are higher than ever, and how that changes the way flooring businesses need to operate What “omnichannel” actually means for flooring, and why your website and showroom have to match How newer businesses can move faster, and what established businesses must fix to avoid falling behind Why “race to the bottom” pricing is a trap, and how it quietly kills profitability How to think about speed, service and communication as part of what customers pay for What Ben sees as the biggest challenge in the industry, finding, keeping and developing fitting teams How to build structure and accountability without micromanaging everything Practical ways to use AI tools like ChatGPT for planning, training, systems, and management support The biggest mistake people make with AI, and how to stay authentic while still moving quickly Memorable Quote: “Customer expectation is so high, you can very quickly get left behind.” Speaker Information Ben Wain Business Consultant and Property Investor https://www.linkedin.com/company/wain-consultancy-coaching/ Where to Find The UK Flooring Podcast: Website: https://theukflooringpodcast.co.uk/ Instagram: https://www.instagram.com/theukflooringpodcast/ Facebook: https://www.facebook.com/theukflooringpodcast/ Hosted on Acast. See acast.com/privacy for more information.

    1h 19m
  2. The FLOOR Model: How to Lead a Team Without Doing Everything Yourself - Martyn Cohen

    FEB 6

    The FLOOR Model: How to Lead a Team Without Doing Everything Yourself - Martyn Cohen

    Recorded live at Momentum 26 in Newcastle, this special episode of The UK Flooring Podcast is Martyn Cohen from Cockerill & Co, delivering a straight-talking keynote on leadership, team performance, and what it actually takes to scale without burning yourself out. Martyn’s background is rooted in leading teams at scale, from smaller groups to large operations, and he pulls those principles into the reality of running a flooring business. The thread running through the whole talk is simple: results come through people, and if you want consistent performance you need a repeatable way to create clarity, ownership, and accountability. At the centre of the keynote is a practical framework Martyn calls the FLOOR model: Focus, Leadership, Ownership, Observation, Results. It’s a five-part checklist for driving performance that you can apply immediately, whether you are leading installers, sales, ops, or a growing management team. He also covers goal-setting that actually sticks (including SMART targets), how to adapt your leadership style to different people and situations, and how to coach rather than rescue, so your team improves instead of waiting for you to step in. What You’ll Learn in This Episode: Why performance starts with focus, and how to give your team a clear target to aim at How to create clarity on “what good looks like”, so people can execute without constant checking How to set SMART goals that actually drive action, not vague intentions The leadership styles that matter in the real world (and when to direct, coach, support, or delegate) How to build ownership and accountability, without slipping into micromanagement Why observation matters, giving people autonomy while still keeping standards high How to use simple coaching structures (including the GROW approach) to develop people over time How to measure performance properly, and then do something with what the numbers are telling you Why trust and reputation are hard to replace, and how strong execution protects both A practical prompt to leave with one commitment you can implement immediately Memorable Quote: “You can’t outspend trust.” Speaker Information Martyn Cohen Keynote recorded live at Momentum 26 (Newcastle) Cockerill & Co Where to Find The UK Flooring Podcast: Website: https://theukflooringpodcast.co.uk/ Instagram: https://www.instagram.com/theukflooringpodcast/ Facebook: https://www.facebook.com/theukflooringpodcast/ Hosted on Acast. See acast.com/privacy for more information.

    35 min
  3. You Don’t Need to Be “Good With Numbers” to Run a Great Business - Sarah Cockerill - Momentum 26

    JAN 29

    You Don’t Need to Be “Good With Numbers” to Run a Great Business - Sarah Cockerill - Momentum 26

    Recorded live at Momentum 26 in Newcastle, this special episode of The UK Flooring Podcast is Sarah Cockerill’s keynote, delivered to a room full of flooring business owners who probably did not come for “a talk about numbers”. Sarah opens with a confession that will feel familiar: she is not naturally a numbers person, and she actually hates them, but she has learned that the right numbers, looked at consistently, will tell you the real story of your business. She takes you back to where her relationship with money started (Yorkshire upbringing, Barclays in the family, bags of pub receipts on the living room floor), then brings it right into the messy middle of running a flooring business. A knock on the door from HMRC (a £20k CIS bill) kicked off a chain reaction that lots of owners will recognise: trying to “sell your way out” of a cash problem by pushing turnover, getting bigger, adding people, and hoping the money sorts itself out. Sarah is very clear, that approach nearly cost them everything. From there, the keynote becomes a practical reset. Sarah breaks down what actually went wrong (overtrading, losing control of cash flow, treating the business account like a personal purse, and letting systems lag behind growth), then gives a simple framework to stop it happening to you. No accounting lectures, just habits: keep all finance data in one place, use separate bank pots (especially for HMRC), pick one tool, pick one report, learn a small set of key numbers, and ask for help the moment you do not understand something. What You’ll Learn in This Episode: Why “numbers tell a story”, and how to read the story without being an accountantThe real danger of chasing turnover to solve a cash problem, and why it feels right in the momentThe HMRC CIS bill lesson, and what it revealed about cash flow and controlThe three silent killers Sarah points to: overtrading, losing control of cash flow, and treating the business bank account like your own purseWhy growth is not the problem, but growth without systems isHow to simplify your finances fast: one inbox (accountant email), one place for data, and a set time to deal with itWhy separate bank pots matter (including a dedicated HMRC pot), and how it removes panic from the business“Choose one tool”, and stop mixing spreadsheets, software, and half-finished systemsThe power of one report (year-to-date, month-by-month) to spot patterns quicklyHow department coding helps you track where profit is really being made (or lost), and why that matters when you run multiple servicesA simple way to hunt “profit leakage”, and identify the small gaps that quietly drain profit over timeThe most important rule if you are confused by any of it: ask someone who understands, and learn through consistencyMemorable Quote: “Numbers tell a story.” Speaker Information Sarah Cockerill Keynote recorded live at Momentum 26 (Newcastle) Where to Find The UK Flooring Podcast: Website: https://theukflooringpodcast.co.uk/ Instagram: https://www.instagram.com/theukflooringpodcast/ Facebook: https://www.facebook.com/theukflooringpodcast/ Hosted on Acast. See acast.com/privacy for more information.

    25 min
  4. Tom Cockerill Live From Momentum 26: Stop Overthinking, Make This Decision and Your Business Changes

    JAN 22

    Tom Cockerill Live From Momentum 26: Stop Overthinking, Make This Decision and Your Business Changes

    Recorded live at Momentum 26 in Newcastle, this special episode of The UK Flooring Podcast is Tom Cockerill’s keynote, delivered to a room full of flooring business owners who came for more than the usual product talk. The theme is simple but uncomfortable: hesitation to decision, and how avoiding the hard calls quietly caps your growth. Tom shares the personal side first, a Christmas Eve health scare that forced a decision he would have handled very differently years ago, then pulls it back into business. From building a flooring company to nearly hitting the two million mark and still feeling stuck, he unpacks what was really holding him back: confidence, discomfort, and the habit of making “easy hard decisions” (spending money, signing leases) while dodging the ones that hit your gut. This keynote is a push to stop waiting until you feel ready. Not with hype, but with practical frameworks you can actually use: ask what the worst case scenario is, make big decisions quarterly, and run your daily ops fast and repeatable. If you have been putting something off because it feels awkward, this episode will feel like it is aimed directly at you. What You’ll Learn in This Episode:Why hesitation is rarely “just your personality”, and how it quietly limits business growthThe difference between decisions that look bold (stock, leases) and the ones that actually move you forwardA real, high stakes example of decision making under pressure, and what changed for Tom over timeHow pushing into discomfort builds genuine confidence, without the ego or “Billy big bollocks” actThe “worst case scenario” question, and why it cuts through overthinking fastWhy customers do not just buy from people, they buy from experts, and how confidence affects sales in the first few secondsA simple operating rhythm for business owners: big vision slow, daily ops fast and repeatable, then repeat every quarterHow raising your personal standard (doing what you said you would do) raises your business standard tooMemorable Quote:“What is the worst that can happen?” Speaker InformationTom Cockerill Keynote recorded live at Momentum 26 (Newcastle) Where to Find The UK Flooring Podcast:Website: https://theukflooringpodcast.co.uk/ Instagram: https://www.instagram.com/theukflooringpodcast/ Facebook: https://www.facebook.com/theukflooringpodcast/ Hosted on Acast. See acast.com/privacy for more information.

    27 min
  5. Stuart Burlton – Make an Entrance – The UK-Made Matting Brand with a Bigger Purpose

    JAN 8

    Stuart Burlton – Make an Entrance – The UK-Made Matting Brand with a Bigger Purpose

    Recorded at the start of a new year for The UK Flooring Podcast, this episode sits down with Stuart, Founder and Managing Director of Make an Entrance, a UK manufacturer and retailer specialising in bespoke entrance matting and logo mats for both commercial spaces and homes. From an unexpected early career in music to building and scaling businesses, Stuart shares how Make an Entrance has grown from traditional coir matting roots into a modern UK-made operation, supplying everything from residential orders to major brand projects. One of the most meaningful parts of this conversation is the company’s partnership work with HM Prison services, centred on rehabilitation and skills development. Stuart explains how structured, supervised work and training can help people build confidence, learn practical skills, and improve employability after release. It’s a grounded, human look at doing business with purpose, while still maintaining high standards and quality control. What You’ll Learn in This Episode: Stuart’s journey into business, and the surprising route that led him into matting and manufacturingHow Make an Entrance moved from selling online to investing in UK-based production and why that decision mattersThe heritage side of the trade: traditional coir matting, craftsmanship, and what customers still value todayLogo mats, commercial projects, and how retailers can make matting an easy add-on saleThe rehabilitation partnership: why skills, routine, and training can genuinely help people rebuild their livesThe realities of running a small UK manufacturer in 2026, including cost pressure and growth challengesStuart’s biggest lesson: knowing your numbers, making decisions faster, and staying focusedMemorable Quote: “I don’t want to be sat at 60 thinking, I wish I’d had a go at that.” Guest Information Stuart Founder & Managing Director, Make an Entrance Business enquiries: business@makeanentrance.com (FAO Stuart) Where to Find The UK Flooring Podcast: Website: https://theukflooringpodcast.co.uk/ Instagram: https://www.instagram.com/theukflooringpodcast/ Facebook: https://www.facebook.com/theukflooringpodcast/ Hosted on Acast. See acast.com/privacy for more information.

    30 min
  6. The Truth About The National Flooring Awards: What It Really Costs, and Why We Did It Anyway

    12/18/2025

    The Truth About The National Flooring Awards: What It Really Costs, and Why We Did It Anyway

    Tom’s in the studio with Sarah joining over Zoom for the final episode of 2025. It’s a proper look back at what the year actually involved, from client experiences and big trips, to the health scare that hit hard, and the reality of launching the National Flooring Awards (plus Momentum) at speed. What’s Inside: The 2025 rewind: quarterlies, training, community, and the moments that defined the year “Costa del Tees”: kayaking, raft building, and why experience days shift mindset fast Morocco: Mount Toubkal, Marrakesh, and why that trip stands out The health scare: hospital reality, perspective, and the support that showed up The Keswick Killer: the charity challenge, the graft, and raising thousands for stillborn baby charities Flooring Show Harrogate: meet ups, live recordings, and more episodes coming next year National Flooring Awards: independent judging, tight scoring, and why “pay for a trophy” is not the game Momentum: building a business summit alongside the awards, speakers, logistics, and pressure Alliance: why they cut non engaged clients, and what the community offers in real terms 2026 direction: fewer episodes, higher quality, and bigger guests Memorable Quote: “There’s nowhere to hide when the judging is done properly.” Guest Information: Sarah Cockerill (Mrs C) Cockerill & Co Momentum 2026: The Flooring Business Summit and National Flooring Awards Tickets and National Flooring Awards nominations are live! Date: Saturday 3 January 2026 Venue: Crowne Plaza Newcastle Upon Tyne, NE1 3SG Timings: Momentum Summit 9:30am to 5:00pm | National Flooring Awards 7:00pm to late One day. One industry. Unlimited momentum. Get your ticket now: https://www.cockerillandco.co.uk/momentum Next National Flooring Awards date mentioned in the episode Friday 19 September 2026 Majestic Hotel, Harrogate (The Ballroom), in partnership with The Flooring Show Hosted on Acast. See acast.com/privacy for more information.

    46 min
  7. Martyn Cohen joins Cockerill & Co, people, profit and proper growth in flooring

    12/06/2025

    Martyn Cohen joins Cockerill & Co, people, profit and proper growth in flooring

    Big news, Martyn Cohen is officially joining Cockerill & Co. After a decade plus leading sales and ops across major flooring names, then launching MC Growth Consultancy earlier this year, Martyn is bringing his people first approach into the community. In this episode Tom digs into why he said yes, what he has learned helping retailers, commercial contractors and manufacturers, and how he will add firepower for our members in 2026. About MartynFormer senior leader at Headlam and Carpetright, now growth consultant working across retail, commercial and manufacturing. Known for building high performing teams, fixing recruitment bottlenecks, improving buying terms, and making complex installer set ups work in the real world, HMRC included. What we coverThe announcement, why Martyn is joining Cockerill & Co, and how the partnership worksFrom redundancy to momentum, the first 8 to 9 months of MC Growth ConsultancyThe £2 to £3 million ceiling, when systems, people and process become the growth leverTwo magic moments, franchise results and a commercial client that needed to scale capacity before salesPeople first performance, recruitment done right, culture, and honest conversations that avoid formal performance casesThird party fitter networks, pricing, VAT, HMRC headaches, and how to stay on the right side of the lineBuying power, where the hidden points are in supplier terms, and why a thirty minute call can save tens of thousandsUnplanned services that now matter, recruitment search, interview support, and prep for sale or full business exitsWhy the Cockerill & Co community works, who not how, and proof from peer results, not pitch decksKey takeawaysGrowth is usually blocked by capacity and capability, not just leads or ordersRecruit well, train well, support well, and you will keep good peopleBuying smarter puts profit straight to the bottom line, many miss it through sheer busynessCommunity beats going it alone, the right room saves time and moneyIf we cannot add value, we will say so, the goal is impact, not invoicesWho this helpsIndependent retailers who want to scale without losing sleepCommercial contractors hitting operational limitsManufacturers building UK routes to market or fitter ecosystemsOwners preparing to sell in the next two to three yearsChapter guide00:00 Welcome back, and the announcement 02:00 Martyn’s journey, redundancy to consultancy 06:30 Early wins, franchise systems and commercial capacity 11:45 Risk, reputation, and why the pipeline kept growing 14:30 What Martyn brings, people, recruitment, HR and culture 18:30 Installer networks and HMRC, lessons from Carpetright 21:30 Buying power that moves the P and L 24:30 Recruitment as a service, interview help, and search 26:30 Prep for sale, valuation thinking and finding buyers 29:30 Why the community matters more than the features 33:00 Values, saying no when it is not a fit, doing the real work 39:00 How to get involved and next steps LinksWatch on YouTubeListen on SpotifyListen on Apple PodcastsCockerill & Co, join the community or request a consultConnect with Martyn on LinkedInWork with usWant a straight talking plan to grow, sort your people challenges, or unlock margin, reach out and we will set up a proper call. CreditsHost, Tom Cockerill Guest, Martyn Cohen Produced by The UK Flooring Podcast Hosted on Acast. See acast.com/privacy for more information.

    40 min
  8. Sam Hughes - The Bald Builders - How two builders turned a breakdown into a breakthrough!

    11/27/2025

    Sam Hughes - The Bald Builders - How two builders turned a breakdown into a breakthrough!

    Recorded as an exclusive bonus episode, this lively conversation lifts the curtain on the wild, chaotic and genuinely inspiring journey of Sam and Brad, better known as The Bald Builders. From selling building materials online long before the industry was ready, to losing everything, sleeping in a caravan and an office, then rebuilding it all through sheer graft, relentless consistency and a camera phone, this episode captures a story you simply would not believe if it were not true. Today, the Bald Builders juggle National Breakfast Radio on Fix Radio with filming social content, running their own building projects, and growing a loyal online community who tune in every morning and every evening without fail. But the path to get here involved failed businesses, being wiped out by a forty thousand pound hit, living hand to mouth, and taking on jobs they should never have taken simply to survive. Packed with honest detail about how they rebuilt their lives and careers from nothing, how they grew their platform from forty thousand followers to a multi platform powerhouse, and what it really takes to stay relevant online in a crowded trade space, this episode is a rare look at the real story behind one of the UK’s most recognisable social media duos. What You Will Learn in This Episode: The true origin story of the Bald Builders From an online builders merchant that launched fifteen years too early to losing everything in a single blow. Why consistency still beats every algorithm trick in the book Two videos every single day for eight years and how that discipline shaped their entire career. How they accidentally discovered social media as a lifeline Hiding their page during the hardest year of their lives, only to relight the fire when everything fell apart. The moment they realised flowscreed could save them A chance encounter on a job that turned into a complete pivot for their business. Why being yourself matters more than being polished Sam explains why authenticity lasts longer than viral hacks or gimmicks and why the trade sees through fakery fast. The business model that changed their lives No clients, no chasing invoices, just building and selling their own projects while filming everything they do. How Fix Radio became a central part of their brand A breakfast radio show built for tradespeople and why it works perfectly with the Bald Builders way of life. Memorable Quote: “People watch us because we are exactly the same on camera as we are off it. You cannot get caught out if you never pretend.” Guest Information Sam Hughes - The Bald Builders Content creators, builders, presenters at Fix Radio Fix Radio Breakfast: Monday to Friday, 6 till 9am 🎧 Fix Radio https://fixradio.co.uk/ 🎟 Momentum 2026 – The Flooring Business Summit and National Flooring Awards One day. One industry. Unlimited momentum. 📅 Saturday 3rd January 2026 📍 Crowne Plaza Newcastle Upon Tyne, NE1 3SG Hosted on Acast. See acast.com/privacy for more information.

    38 min

Ratings & Reviews

About

The UK Flooring Podcast, produced by Cockerill & Co, is on a mission to elevate and unite the flooring industry community. Our aim is to connect every facet of the industry, from retailers and contractors to manufacturers and distributors. Since its debut in January 2022, The UK Flooring Podcast has become a vibrant hub for sharing compelling stories and valuable insights from flooring professionals. We’re passionate about building a strong community and sparking dynamic conversations that not only inspire and inform but also entertain and uplift our listeners.  Join us as we explore the endless possibilities within the flooring world and celebrate the people who make it thrive. If you're interested in being featured on the podcast or for more information on sponsorship opportunities, please reach out to us. Email: hello@cockerillandco.co.uk Call: +441325952548 Web: www.theukflooringpodcast.co.uk www.cockerillandco.co.uk Instagram @theukflooringpodcast @cockerillandco Facebook @theukflooringpodcast @cockerillandco LinkedIn The UK Flooring Podcast Cockerill & Co Watch On YouTube Hosted on Acast. See acast.com/privacy for more information.