Digital Queens

Sarah Thomson - Online Social Butterfly

Join me, Sarah Thomson, as your host each week as we dive into digital marketing, social media and all the things it takes to run a business in this social circus.

  1. 1d ago

    EP206 - The one metric you need in your business

    ### Episode Names 1. EP01 - The Metric You're Missing 2. EP01 - Discover Your Key Business Metric 3. EP01 - Customer Lifetime Value Secrets 4. EP01 - Boost Business with One Metric 5. EP01 - Reap Rewards from Repeat Revenue ### About the Guest(s) I'm Sarah Thomson, your host here to guide you through the ups and downs of digital business. With years of experience in marketing and business growth, I've navigated countless metrics and strategies. In this episode, I'll be breaking down the essential metric that can transform your business success. ### Episode Summary In this episode of The Digital Queens Podcast, we delve into understanding the one metric that can transform your business: the customer lifetime value (CLV). While many entrepreneurs focus on metrics like followers, open rates, or sales without context, it’s the repeat customer revenue that truly indicates business health. I discuss the misleading nature of vanity metrics and highlight how sustainable growth comes from nurturing existing customers. Join me as I guide you through calculating and appreciating the importance of CLV. Understand that tracking how much value your repeat customers bring vs. acquiring new ones is key to long-term stability and growth. Let's ditch the vanity stats and play the long game for lasting success! ### Key Takeaways 1. Customer Lifetime Value trumps other metrics. 2. Repeat customers signify business health. 3. High CLV means lower marketing costs. 4. Focus on improving customer experience. 5. Track CLV monthly for informed strategies. ### Notable Quotes 1. "Followers don't equal customers—it's a vanity number." 2. "Sustainable growth comes from repeat customers." 3. "Ask why customers aren’t coming back, not how to get more." 4. "Your repeat customer revenue is your business' health check." 5. "Obsessing over CLV guides better business decisions."

    22 min
  2. May 26

    EP202 - End of Financial Year Tips with Mel from ADHD Village

    In this episode, I chat with Mel Stibs from ADHD Village about the unique challenges and rewards of running a business while managing ADHD. We explore why end-of-financial-year tasks can be particularly daunting for neurodivergent individuals and how Mel's innovative approach can transform these potential stressors into manageable and even enjoyable tasks. Mel shares her personal experiences, highlighting the common issues faced by ADHD business owners, such as avoidance and emotional dysregulation. Her upcoming 'Finance Party' offers a dynamic and supportive environment for those looking to tackle financial tasks with guidance and camaraderie. It’s a must-listen for anyone navigating similar challenges!   Show up & Slay the Pile Mel Stibbs (@adhdvillage) • Instagram profile https://www.linkedin.com/in/melstibbs Show up & Slay the Pile ### Key Takeaways 1. Embrace your unique brain - find systems that work for you. 2. Body doubling can enhance productivity. 3. Avoidance and procrastination are common but manageable. 4. Seek environments that foster support and understanding. 5. Turn financial chores into engaging tasks with community support. ### Notable Quotes 1. "Our brains need something that really gets us." 2. "Finance tasks can become a supportive group activity." 3. "Emotional regulation is key in a neurodiverse world." 4. "We can end the shame cycle with understanding and support." 5. "Being gentle with yourself is necessary for self-understanding."

    21 min
5
out of 5
5 Ratings

About

Join me, Sarah Thomson, as your host each week as we dive into digital marketing, social media and all the things it takes to run a business in this social circus.

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