AXIOM Insights Learning and Development Podcast

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Let's talk about how to drive organizational performance through learning. The AXIOM Insights learning and development podcast features human learning and performance leaders who share their experiences, insights and advice about how organizational development can support the goals and growth of the organization. We discuss learning program needs analysis, project management, instructional design, e-learning, learning technologies, learning sciences, and everything related to corporate training.

  1. 4D AGO

    Employee Voice, Trust, and Business Results: Building a Win-Win Workplace with Dr. Angela Jackson

    In many organizations, conversations about workplace culture and employee engagement are often framed as “soft” issues. But what if investing in people is actually one of the most direct paths to stronger business performance? In this episode of the AXIOM Insights Learning & Development Podcast, Scott Rutherford speaks with Dr. Angela Jackson, lecturer at Harvard University and research director at the Future Forward Institute, about the ideas behind her book The Win-Win Workplace. Drawing on more than a decade of research and analysis of over 1,200 organizations, Dr. Jackson explores how companies that intentionally listen to employees, invest in human skills, and build high-trust teams often outperform their peers. The conversation examines the concept of “worker voice” and why it has become a critical leadership capability in today’s workplace. Dr. Jackson explains how organizations that actively listen to employees—and act on what they hear—create stronger engagement, higher productivity, and measurable business results. She also discusses the growing role of trust as organizations navigate AI adoption, rapid technological change, and evolving expectations around leadership and work. For learning and development leaders, the discussion highlights practical ways to move beyond traditional training initiatives and take a more strategic role in the business. Dr. Jackson shares examples of how organizations are using data, small pilot programs, and targeted leadership development—particularly for middle managers—to strengthen performance and improve workplace outcomes. Key topics include: What research across 1,200 companies reveals about high-performing workplaces Why employee voice and trust are becoming strategic drivers of performance The role of human skills in an increasingly technology-driven workplace Practical ways L&D and HR leaders can use data and experimentation to influence business strategy If you are responsible for learning, talent development, or organizational performance, this conversation offers a research-grounded perspective on how people strategy and business results are more closely connected than many leaders realize. Links to learn more about Dr. Jackson's work can be found on the episode page, at  axiomlearningsolutions.com/podcast.

    29 min

  2. JAN 9

    Pulse of the L&D Practice 2026 - Overview

    In this episode, we share findings and observations based on the Pulse of the L&D Practice research. Based on data gathered from learning and development professionals in the second half of 2025, this report explores the profession's view on the business and economic outlook affecting organizational learning in 2026. To download the complete report, visit the episode page for this podcast at https://axiomlearningsolutions.com/podcast

    14 min

  3. 11/11/2025

    The Human Side of Platform Implementations - AXIOM Insights L&D Podcast #38

    The Human Side of Platform Rollouts How to turn large-scale system rollouts into lasting performance improvement.   When an organization decides to implement a new enterprise system—an Enterprise Resource Planning (ERP) tool, a Customer Relationship Management (CRM) platform, or a claims and billing solution—the technology itself is rarely the hardest part. The true challenge lies in adoption: getting people to understand, embrace, and use the system effectively in their day-to-day work. In this episode of the AXIOM Insights Learning & Development Podcast, we speak with David Kaiser, senior learning consultant and change leader, about how to make large-scale system rollouts succeed by focusing on people and process, not just technology. Drawing on experience from multiple Fortune 500 implementations, David explains how to connect the who and the why behind change to the what and how of project execution. The conversation explores the mechanics of building role-based training plans tied to system access, establishing feedback loops between trainers and system owners, and creating a champions network that sustains adoption long after the go-live date. David shares how well-designed Key Performance Indicators (KPIs) can measure impact through real-world metrics like error reduction and efficiency gains, and how clear governance, version control, and rapid response mechanisms keep projects agile and responsive. Most importantly, the discussion reframes leadership’s role during a rollout, from one of control and risk avoidance to one of empowerment and trust. By fostering psychological safety and aligning teams around shared purpose, organizations can turn stressful implementations into opportunities for growth, innovation, and engagement. Whether you work in Learning and Development (L&D), Information Technology (IT), or Operations, this episode offers a practical, human-centered playbook for system rollouts that deliver measurable results and lasting cultural change.

    39 min

  4. 09/18/2025

    Building the Learning Function From Scratch

    On this episode of the AXIOM Insights Learning and Development Podcast, host Scott Rutherford speaks with Jenessa Dowe Jacobs about what it takes to build an L&D function from scratch. Jenessa shares her framework of the “three Ps” (People, Process, Products) plus a crucial fourth—Politics—along with strategies for securing early wins and stakeholder alignment. She also explains how to turn grassroots learning into a sustainable system, apply Jim Collins’ Hedgehog Concept to culture, and position AI as a tool that frees L&D professionals to focus on people. This conversation is a practical guide for anyone looking to launch or refresh an L&D function that drives real business impact.

    38 min

  5. 08/05/2025

    Wellness, Leadership and Resilience: the RENEW Experience for Women

    AXIOM Insights Learning and Development Podcast

    30 min

  6. 06/02/2025

    Building a Learning Culture

    In this episode of the podcast, we're joined by Rick At Lee, senior vice president and director of enterprise learning at Truist. The discussion explores Truist's experience navigating its creation through the merger of BB&T and SunTrust Bank in 2019, including how learning was marketed and communicated throughout the organization, with a specific focus on the combination of leadership support and learner engagement that turned their original plans for a Teammate Growth Week into an organization-wide Teammate Growth Month, which is currently being implemented in its second year following a very well received first year.

    29 min

  7. 04/22/2025 · BONUS

    Artificial Intelligence in Learning and Development (Bonus Episode)

    In this bonus episode of the podcast, we are resharing a recording from a live stream discussion. This is a discussion with Dr. Guido Minaya (CEO and Chief Learning Officer at Minaya Learning Global Solutions) and Susan Nabonne Beck (Vice President of Learning Design and Strategy at AXIOM Learning Solutions). We cover the current experience using AI tools in L&D, and the pros and cons of how AI tools can be used to enhance the learner experience and the development of learning content. The discussion also explores the opportunity created by enterprise adoption or experimentation with AI, as the L&D function is a resource for AI skills development and helping the organization manage AI related risks. More information on this episode can be found at https://axiomlearningsolutions.com/podcast

    51 min

  8. 04/15/2025

    Managing L&D: Using Contingent Staff to Build Team Success

    Managing the capacity of a learning team is a core task of the learning and development leader. In this episode, we are joined by three experienced L&D leaders: Pam Moyer, Jay Letourneau, and Jason Ruff. Together, they explore how staff augmentation can be used to align the capacity of a learning team with business demand. In this conversation, they explore how learning teams can stay agile by supplementing their full-time or permanent staff with contract or contingent talent, without sacrificing quality, collaboration, or culture. In fact, they explain why and how bringing in a contractor can give your team what you need most, whether that's additional work capacity or specific skills or expertise. This discussion offers anyone managing learning clear guidance based on experience about how to plan resourcing strategies in alignment with business priorities, mobilizing augmented staff to fill in capacity or skills gaps, integrate contractors into your learning operations as part of a cohesive and high performing team, and how contractors can support your team through periods of business disruption, change and growth.

    33 min
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Let's talk about how to drive organizational performance through learning. The AXIOM Insights learning and development podcast features human learning and performance leaders who share their experiences, insights and advice about how organizational development can support the goals and growth of the organization. We discuss learning program needs analysis, project management, instructional design, e-learning, learning technologies, learning sciences, and everything related to corporate training.

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