Operation Alpha

Michael Lee
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Everybody has ideas, but not everybody can execute them. Operation Alpha is a show about people scaling businesses, making customers happy, running operations, and grind like no other. Tune in to listen to some interesting stories.

  1. 10/18/2022

    #27 - Saloni Doshi : EcoEnclose

    EcoEnclose provides exceptional guidance and resources for eco-friendly packaging and sustainability. EcoEnclose believes in a future where humans and the earth are thriving together, where humans are a net positive contributor to our planet and humanity. In this future, leading eCommerce brands are a sustainable and regenerative force for the environment.

    28 min

  2. 10/18/2022

    #26 - Matt Mayberry : Temper & Jasmine

    Temper is Nike for your mitochondria. Temper combines AI powered digital coaching, bio-monitoring, and a first of its kind supplement to make metabolic dysfunction a thing of the past.  Jasmine is a decentralized market for climate assets. They make it easy to claim, trade, and redeem renewable energy credits (RECs).

    33 min

  3. 10/18/2022

    #25 - Anita Toth: Customer Success Coaching

    Over 20+ years experience with qualitative research methods helping companies develop customer profiles and feedback loops to improve their businesses. * Top 100 Customer Success Nomination * Linkedin Profile

    37 min

  4. 10/18/2022

    #24 - Carla White: Hiro.FM

    Carla White is software pioneer, podcast host and coach helping entrepreneurs make $100K+ using audio. She is first woman to ever launch an iPhone app and has been featured on Oprah, NBC, NYTimes and countless other publications.

    36 min

  5. 09/30/2022

    #23 - Jan Young: The Success League

    The Success League is a global consulting and training firm focused on developing customer success programs that drive revenue. Since 2015, they have helped hundreds of companies improve their customer experience, and thousands of CS professionals build their careers. *Nominated as top 100 Customer Success Influencers*

    30 min

  6. 09/30/2022

    #22 - Amber Monroe: HomeCare Pulse

    Director of Customer Success at HomeCare Pulse.  It's not easy to provide care for the elderly, learn a little bit more about the unique challenges this industry faces.  *Nominated as top 100 Customer Success Influencers*

    37 min

  7. 09/30/2022

    #21 - Bill Bouden: Hello Audio and UseKitch

    Bill Boulden is a Fractional CTO of nine tech startups who has launched over a dozen products. Bill specializes in "Zero to One" phase at startups, that is, taking products that are in the idea phase with no tech or working product to show yet and getting them to the point where they launch to customers. Bill has a lot of "tales from the trenches" learned in the course of launching over a dozen startups.

    33 min

  8. 09/23/2022

    #20 - Shankar Sahai: InfoIvy

    CEO InfoIvy, Customer Success Consulting, advisor to Sager AI, Sager is a cutting edge platform for customer success organizations that can predict churn and uncover up-sell opportunities using advanced AI techniques by analyzing multiple data sources.

    21 min
See All (27)

About

Everybody has ideas, but not everybody can execute them. Operation Alpha is a show about people scaling businesses, making customers happy, running operations, and grind like no other. Tune in to listen to some interesting stories.

Information

  • Creator
    Michael Lee
  • Years Active
    2K
  • Episodes
    27
  • Rating
    Clean
  • Copyright
    © Michael Lee
  • Show Website
    Operation Alpha