Conflict Managed

Merry Brown

Conflict Managed is a podcast about toxic workplaces and how to fix them. Listen to stories of dysfunction and triumph from different walks of life and professions. Join us on the journey as we talk about the good, bad, and ugly of our work environments and discuss a vision for the future of human-centered workplaces where people are not only treated with dignity and respect but encouraged to be their brilliant selves. Managing Conflict is not magic, though it takes intentional and sustained planning for health to win over chaos in any environment. Conflict is normal and expected. Let’s deal with it.

  1. 3d ago

    Ep 234, Don’t Just Talk to the People in Conflict

    This week on Conflict Managed we welcome Dr. Robert Carter. Together we explore: The importance of presence, effort, and passion The good of ‘small talk’ The more you know about your teammates reduces conflict The digital divide Creating team environments where you disagree well Holistic solutions for addressing conflict Growth instead of scarcity mindset Investing in and valuing others Rob’s new book, The Convenience Trap: How to Regain Control In a World of Instant Gratification Conflict Managed is available wherever you get your podcasts and on YouTube @ 3pconflictrestoration. Dr. Robert Carter III is a nationally recognized expert in human performance, integrative physiology, neuroscience, and public health who has dedicated his career to helping individuals and organizations achieve sustainable peak performance. As a U.S. Army veteran, Harvard-trained scientist, author, researcher, and speaker, he brings a unique combination of scientific rigor, leadership experience, and practical application to the fields of brain optimization, resilience, and organizational excellence. Throughout his distinguished career, Dr. Carter has led and supported multiple U.S. Army medical and surgical research programs, specializing in pre-hospital combat casualty care, stress physiology, human resilience, and battlefield performance. His work has focused on understanding how the brain and body respond to high-pressure environments and translating those insights into actionable strategies that improve performance, decision-making, and overall well-being. Dr. Carter is the co-author of the bestselling book The Morning Mind, where he shares neuroscience-based techniques designed to reduce fear-driven thinking, improve sleep quality, enhance cognitive function, and help people perform at their highest level. His approach integrates cutting-edge research with practical tools that can be applied in everyday life, leadership, healthcare, athletics, and business. A two-time black belt and dedicated Taekwondo practitioner, Dr. Carter embodies the principles of discipline, resilience, and continuous growth. He is passionate about empowering leaders, teams, and organizations to unlock their full potential by applying evidence-based strategies that enhance health, performance, and long-term success. His mission is simple: to help people think better, perform stronger, and lead with greater purpose through the powerful integration of science, resilience, and human potential. Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown. #ConflictManagement #WorkplaceCulture #Communication #Podcast #Confllict

  2. Oct 20

    Ep 233, Collaboration or Dominance: Which System Works Best?

    This week on Conflict Managed we welcome Dr. Robyn Short. Together we explore: What is the goal at work? Building resilience to navigate conflict well Why navigating conflict is hard Intentionally designing workplace systems What do you have authority to change, and what can you advocate for? Understanding the system you work within Patriarchal systems organize around power over and dominance, while matriarchal systems organize around power with and collaboration Robyn’s new book, The Matriarch Effect: Ancient Wisdom, Modern Organizations, and the New Logic of Power Conflict Managed is available wherever you get your podcasts and on YouTube @ 3pconflictrestoration Dr. Robyn Short is the founder of Workplace Peace Institute, an organizational systems design and research firm on a mission to create highly engaged workplaces where dignity is consistently honored and experienced. A mediator, peacebuilding trainer, and systems design consultant, she helps companies and nonprofits uncover the root causes of their conflicts and build cultures where dignity is embedded in how the work gets done. She is a certified Somatic Experiencing Practitioner and a graduate of Margaret Wheatley's Warriors for the Human Spirit. The author of five books and founder of GoodMedia Press, Dr. Short holds a Doctor of Liberal Studies in peace studies and systems design and has taught in graduate conflict resolution programs at Southern Methodist University, Bay Path University, and Texas A&M University at Commerce.   Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.   #ConflictManagement #WorkplaceCulture #Communication #Podcast #Confllict

  3. Oct 6

    Ep 231, What Is Needed Now?

    This week on Conflict Managed we welcome Kathy Coffey Solberg. Together we explore: Incremental action and rebuilding trust Channeling the energy of leaders who love change Preparing for difficult conversations Why it’s always personal to the person The role of preparation in creating and implementing systems “What do we agree on?” as a path toward fruitful progress Finding neutral ground instead of common ground Keeping conversations going instead of shutting people down The challenges and opportunities of middle management Kathy’s new book, Reweaving What Matters: Practical Tools for Workplace Transformation Conflict Managed is available wherever you get your podcasts and on YouTube @ 3pconflictrestoration. Kathy Coffey Solberg is an author, community weaver, experienced consultant, executive director, and systems thinker with a demonstrated history of empowering others through professional and personal leadership development, civic engagement, and a deeper understanding of how to navigate communication and workplace systems to create greater efficiency. She is the author of Reweaving What Matters: Practical Tools for Workplace Transformation. Her expertise spans leadership, philanthropy, human systems design, collective governance, and organizational development. Kathy specializes in guiding individuals to harness their strengths and supporting organizations in fostering collaboration, adaptability, and impact. Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.   #ConflictManagement #WorkplaceCulture #Communication #Podcast

  4. Sep 29

    Ep 230, Your Customer’s First Experience Begins with Your Employee’s Experience

    This week on Conflict Managed we welcome Kristi Ellingsworth. Together we explore: Engaging and empathizing with those who don’t get what they want Creativity and generosity The willingness to be uncomfortable with people in conflict Sharing your calm with others Leadership energy Curious vs judgmental mindset Taking pauses throughout the day to self-regulate Being generous with compliments Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration Kristi Ellingsworth is the Director of Hospitality at Dartcor Enterprises. Her work centers on employee experience, leadership development, emotional intelligence, and creating workplace cultures where people feel genuinely supported and connected. What makes her perspective especially unique is that she didn't come up through traditional HR—she spent more than a decade in fine dining, including nearly seven years as Maitre d' at Nobu Hospitality, where she managed VIP guest relationships, trained front-of-house teams, and navigated the constant demands of high-pressure hospitality environments. Today, she brings those same hospitality principles into the workplace, helping leaders think differently about communication, conflict, trust, and psychological safety. She also previously hosted her own wellness podcast, The Alternative Podcast with Kristi Ellingsworth, where she interviewed experts on mindset, mindfulness, and personal growth. Kristi’s philosophy is simple: the employee experience is the first customer experience. Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown. #ConflictManagement #WorkplaceCulture #Communication #Connection #Podcast

  5. Sep 15

    Ep 228, In Conflict, Are You Trying to Win or Move Forward?

    This week on Conflict Managed we welcome Amie Fox. Together we explore: The business case for disability inclusion Work systems: design with human nature and user experience in mind What do I need people to know, feel, and do after this interaction? Moving beyond compliance to see, value & recognize others Progress, not perfection Resistance as fear Feedback culture Conflict Managed is available wherever you get your podcasts and on YouTube @ 3pconflictrestoration. Amie Fox is a managing director, trainer and keynote speaker who helps founders, HR and operations leaders in growing organizations build practical people systems that improve employee engagement, manager confidence and business performance. She moved into this work after a portfolio career across communications, training, fundraising, corporate responsibility and operations exposed her to how differently people experience workplaces. A key turning point was struggling to find early employment as a visually impaired woman, which shaped her understanding of hidden barriers, workplace design and the importance of systems that help people perform at their best. Her credibility is grounded in recent and current roles: she set up A Fox Consulting, serves as a non-executive director at Vision Ireland, and has held senior CSR and operations roles at organizations including SCOPE Eyecare & Healthcare. Through her consulting, communications, fundraising and inclusion work, she has contributed to projects with organizations such as McDonald’s, Telefonica, Deloitte, Novartis, Abbott, Newstalk and John Sisk & Sons. Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.   #ConflictManagement #WorkplaceCulture #Communication #Podcast

  6. Sep 8

    Ep 227, Facing Your Expectations

    This week on Conflict Managed we welcome Lynnae Brown. Together we explore: What kind of work and workplace is right for you? Orienting how to think about work Clear parameters in your work Developing standards that everyone knows What work can and can’t do for you Do you have to change your job to change how you feel at work? Assuming good intentions Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration. Lynnae Brown is a work navigation strategist. She thinks we need another way to approach work. Something stealthier and sturdier - an approach where we navigate the workplace as it actually is, develop our own way of being inside it, and still do the job well. Lynnae has spent more than a decade in workforce development, thinking hard about what people needed in order to take care of themselves while working in a system that wouldn't. Most of that work was with people in mental health recovery - helping them move from service users to service providers, preparing them for workplaces that were often as hard to navigate as the conditions they'd survived. With enough distance, she finally saw the shape of the approach she’d been developing all along and developed three starting points for people who want to begin approaching work differently: 6 Questions offers prompts that help you examine what you actually bring to work, 6 Actions are ideas you can put into action now to create space between you and your job, and BOOT — Brown’s Organizational Orientation Theory approaches workplace disorientation as a structural condition rather than a personal failing. Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown. #ConflictManagement #WorkplaceCulture #Communication #Connection #Podcast

4.9
out of 5
14 Ratings

About

Conflict Managed is a podcast about toxic workplaces and how to fix them. Listen to stories of dysfunction and triumph from different walks of life and professions. Join us on the journey as we talk about the good, bad, and ugly of our work environments and discuss a vision for the future of human-centered workplaces where people are not only treated with dignity and respect but encouraged to be their brilliant selves. Managing Conflict is not magic, though it takes intentional and sustained planning for health to win over chaos in any environment. Conflict is normal and expected. Let’s deal with it.

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