Design Your Business | Empowering Creative Women Business Owners

Jen Taylor | Certified Director of Operations, Wedding Business Strategist, and Coach

Are you a wedding professional who feels burnt out? Do you want your wedding business to work for you instead of the other way around? Does the stress and frustration of running your wedding planning, design, or creative business ever make you want to throw in the towel, give up on your dream, and start working on your resumé? Stop right there! Host Jen Taylor understands how you feel and has answers for you. When she started out over 20 years ago as a successful destination wedding planner in Washington and Maui, it wasn’t long before she recognized a need within the wedding industry for more organized systems and streamlined strategies. After all, smart workflows and processes are the key to a thriving wedding business and a happier life, both in terms of work and personal time. Since then, she has received her certification as Director of Operations and has made it her mission to help wedding professionals and creative entrepreneurs design scalable systems, grow their businesses with confidence, and spend their time on what they love most—their craft, their couples, and their lives. If you’re ready to stop reinventing the wheel and start building a wedding business that works for you, join Jen each week on the Design Your Wedding Business podcast, where she shares the resources, strategies, and support you need to succeed in today’s wedding industry. To find out more, visit jentaylorconsulting.com

  1. JAN 19

    Client Experience That Converts - From Inquiry to Rave Review

    Most wedding pros believe the client journey wraps up when the event is over, but in this episode, I’m breaking down why that mindset is leaving referrals, trust, and long-term growth on the table. I walk you through the entire client journey—from the very first website click and inquiry email, all the way to post-wedding follow-ups, reviews, and referrals that can fuel your business for years. We talk about why client experience is the marketing you don’t have to pay for, and how intentional touchpoints can set you apart in an increasingly saturated market. I also share real, behind-the-scenes examples from my years as a planner—what actually worked, what I systemized, and how small but thoughtful moments created massive loyalty. From pre-booking communication and onboarding to gifting, check-ins, and offboarding, this episode is about designing a client experience that builds confidence, eases stress, and keeps you top of mind long after the wedding is over. If you’ve ever wondered where the gaps might be in your process—or why past clients aren’t sending referrals—this conversation will help you see your business through a completely new lens. I would love to connect on Facebook: https://www.facebook.com/JenTaylorConsulting/ & Instagram: https://www.instagram.com/jentaylorconsulting/! Resources Mentioned: Book a Free Business Audit Show notes available at:  https://jentaylorconsulting.com/design-your-wedding-business-podcast/

    24 min
4.6
out of 5
8 Ratings

About

Are you a wedding professional who feels burnt out? Do you want your wedding business to work for you instead of the other way around? Does the stress and frustration of running your wedding planning, design, or creative business ever make you want to throw in the towel, give up on your dream, and start working on your resumé? Stop right there! Host Jen Taylor understands how you feel and has answers for you. When she started out over 20 years ago as a successful destination wedding planner in Washington and Maui, it wasn’t long before she recognized a need within the wedding industry for more organized systems and streamlined strategies. After all, smart workflows and processes are the key to a thriving wedding business and a happier life, both in terms of work and personal time. Since then, she has received her certification as Director of Operations and has made it her mission to help wedding professionals and creative entrepreneurs design scalable systems, grow their businesses with confidence, and spend their time on what they love most—their craft, their couples, and their lives. If you’re ready to stop reinventing the wheel and start building a wedding business that works for you, join Jen each week on the Design Your Wedding Business podcast, where she shares the resources, strategies, and support you need to succeed in today’s wedding industry. To find out more, visit jentaylorconsulting.com

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