The Startup Diaries

Rick B and Luke J
  • 5.0 (4)
  • Entrepreneurship
  • Updated Monthly

We focus on our journey of learning how to code during COVID to developing a software platform consisting of a CRM and marketing.We have fun sharing our story while sharing insights into opportunities to overcome obstacles facing small business owners.

Episodes

  1. 09/10/2025

    The Birth of Blazing Nerd - Our First Gamify Venture

    Rick and Luke are live in MN where they talk about some exciting new happenings at RL-Consulting.   Hear about their venture into game development and how they quickly took an idea around developing a fun way for brewery patrons to interact with each other and the brewery and turned it into a revolutionary way to gamify large events.  They also talk about how they developed a proprietary event ticket and donation sales process.   The boys at RL have been busy!

    31 min

  2. 06/17/2025

    A Special Guest, John Krach who is a local legend in the restaurant business as a chef and owner. Sadly, Johnathan passed away shortly after this recording.

    Luke and Rick were honored to interview Johnathan Krach prior to his passing. Please listen to Johnathan share some wisdom, insight into his passion for the business and his laughter.   Johnathan was a long time friend and mentor to Luke  We hope you enjoy this special episode.  Please be sure to comment and share any memories of Johnathan. Rest in peace JK

    54 min

  3. 05/27/2025

    Adding Value Through Innovation Without Adding Cost

    In this episode Rick and Luke discuss new ideas for providing value to their customers without impacting their bottom line.  Rick shares how he's utilizing tools to get back in the coding for RL and Luke shares updates he's made to the CRM. You'll also hear the guys spiral into degenerate gambling in restaurants and gas stations!

    57 min

  4. 02/21/2025

    Suggestion Is Not Strategy

    In this episode we discuss how sometimes suggestions and feedback don't always have to be a part of your strategy. We also learn how awful Luke is at movie references.

    47 min

  5. 12/13/2024

    Expanding Your Resources To Grow Your Business

    In this episode, Rick and Luke talk about how they collaborated with different companies to expand their distribution and their skill set pool. Exciting times for RL-Consulting LLC!

    34 min

  6. 10/25/2024

    Making The Customer Experience Be Your Business Model

    In this episode, we talk about our shift from being solely a tech company to a marketing organization.   You will hear about how we stood behind our commitment to listen to what our customers really need from our software services and how we made a pivot to ensuring we are providing the best customer experience.

    53 min

  7. 03/21/2024

    The Journey Continues

    Hear how we decided to use an outside developer and the instant regret.  We went from disappointment to reenergized and making incredible updates to our program!

    38 min
  8. Be or find a center of influence for success

    06/14/2022

    Be or find a center of influence for success

    This episode covers how we embraced citizen development from a management view and an employee view to successfully deliver a major project.  We also discuss how embracing this mentality led to us launching our own company.

    1h 4m
  • 8 Episodes

Ratings & Reviews

5
out of 5
4 Ratings

About

We focus on our journey of learning how to code during COVID to developing a software platform consisting of a CRM and marketing.We have fun sharing our story while sharing insights into opportunities to overcome obstacles facing small business owners.

Information

  • Creator
    Rick B and Luke J
  • Years Active
    2022 - 2025
  • Episodes
    8
  • Rating
    Explicit
  • Copyright
    © 2026 The Startup Diaries
  • Show Website
    The Startup Diaries