FinTech Focus TV – Powered by Harrington Starr

Harrington Starr

FinTech Focus TV is hosted by Harrington Starr’s CEO, Toby Babb. This celebrated podcast invites the industry’s foremost thought leaders to share their role in driving innovation, growth, and technological change. From the merge of TradFi and DeFi, to the current state of FinTech investment opportunities, FinTech Focus TV places the spotlight on the most pressing marketplace conversations. We are always looking for people from across the industry to join us on FinTech Focus TV? Keen to get involved? Or know someone ideal for the show? Get in touch: marketing@harringtonstarr.com

  1. 2d ago

    AI Replaced 80% of the Team. Was It Worth It? | Krishna Nadella, Head of US Financial Services at ITRS

    Is replacing employees with AI the smartest way to transform a business, or are companies overlooking the value of their existing workforce? In this episode of FinTech Focus TV, Toby Babb, CEO of Harrington Starr, is joined by Krishna Nadella, Head of US Financial Services at ITRS, to discuss AI replacing jobs, agentic AI in financial services and the future of work in FinTech. Drawing on his experience at SigTech, Krishna explains how the company went from approximately 60 employees to just 12 during its transition towards AI, with AI agents supporting the remaining workforce. Reflecting on this experience, he considers how businesses can balance automation with human expertise and whether retaining more employees alongside AI could create greater opportunities for growth. As artificial intelligence transforms financial services, organisations are rethinking their workforce strategies, recruitment priorities and approaches to productivity. Krishna explores the difference between using AI primarily to reduce costs and investing in technology that empowers employees, accelerates innovation and supports long-term business growth. The conversation also examines the distinction between AI spectators and operators, highlighting why critical thinking, creativity and adaptability are becoming increasingly important for FinTech professionals. From graduate employment to evolving skills requirements, Krishna and Toby discuss how AI is influencing financial services careers and the future of work. Krishna shares how ITRS is applying agentic AI to financial technology monitoring and observability, including the development of AI-powered site reliability engineering capabilities to support operational efficiency in complex financial services environments. Will AI replace more jobs, or will the companies that empower their employees with AI gain the greatest advantage? FinTech Focus TV is powered by Harrington Starr, global leaders in Financial Tech Recruitment. For more episodes or FinTech recruitment advice, please visit our website: www.harringtonstarr.com

About

FinTech Focus TV is hosted by Harrington Starr’s CEO, Toby Babb. This celebrated podcast invites the industry’s foremost thought leaders to share their role in driving innovation, growth, and technological change. From the merge of TradFi and DeFi, to the current state of FinTech investment opportunities, FinTech Focus TV places the spotlight on the most pressing marketplace conversations. We are always looking for people from across the industry to join us on FinTech Focus TV? Keen to get involved? Or know someone ideal for the show? Get in touch: marketing@harringtonstarr.com