The New World of Work Podcast

William Garrison
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New World of Work

  1. Episode 20 - The HALM Model

    09/03/2024

    Episode 20 - The HALM Model

    The current HR Model has been evolving for a long time now. It is based on functional division of HR work. It has been a set of HR silos. But what we are finding in The New World of Work, People Specialists are seeing the employees, the Human Assets, their orientation is much more different. They want to be recognized individually, to be rewarded individually, and to be engaged individually. Employees want a work life that is balanced with their personal life. They want opportunities for growth. They want to be individualized. The pull and the appeal of automation is amazing. I can fix all my human problems if I just purchase a software, purchase an operating system so I don't have to worry about all these people. The employees are feeling that, too. Our students are concerned about their job being automated, their job being completely gone because a computer can do it better. We believe that computers cannot do a job better than a human. We believe in the Human Side of the Enterprise. But, if you don't start off with the mindset that your employees are an Asset, it is going to be very difficult to win, to have Increased Productivity, to have Increased Retention. “Instead of looking at functions, we look at the processes within HR. We have to look at employees as Assets, not Resources. Once you look at employees as Assets, you're going to take care of them one individual at a time. HR was looked at as a resource. Dr. David Alrich, author of Human Resource Champions and HR from the Outside In, stated that we need to look at the function of HR from the outside in. The focus of HR has been Resource Management and to keep the workers as efficient as possible. Now, employees don't want to be boxified, they want to be individualized, they want to be regarded as an Asset by themselves. Today's HR Professional needs to deal with one individual at a time. The HR function needs to re-engineer itself to support each person. The very nature of work is changing. It has been hyper-acclerated due to Covid and the new Gig Economy. After interviewing 800 HR Professionals about The Top Priorities for HR in 2023 and beyond, Gardner Research found that the #1 issue was leadership and management effectiveness. Today's work environment requires that leaders be authentic, empathetic, and adaptive.” Listen, Like, Comment, & Subscribe Watch on YouTube: https://youtu.be/DOl6TaY8P8g Listen on Spotify: https://open.spotify.com/show/5lZDdxMxLi0kE9rDBqJiX5 Listen on Apple Podcasts: https://podcasts.apple.com/us/podcast/the-new-world-of-work-podcast/id1631444248 #HR, #HumanAssets, #GardnerResearch, #DavidAlrich, #HumanSide, #Individual, #TheDigitalAge, #TheFourForces, #PeopleSpecialists, #PeopleLeadership Website – www.NewWorldPeopleSpecialists.com YouTube Channel - https://www.youtube.com/@emergingleadershipbrand CLICK HERE TO PURCHASE! https://www.amazon.com/New-World-Work-Bashker-Biswas/dp/0367641283 Authors: Bashker “Bob” Biswas, William Garrison, Dr. Robert (Bob) Ramirez Special Thanks to those at Routledge for their support! Meredith Norwich and Routledge Business & Economics

    33 min
  2. Episode 19 - People Analytics & Measurement

    08/27/2024

    Episode 19 - People Analytics & Measurement

    What is the effectiveness of HR? What value are they adding to the organization? They do a bunch of back room administrative work & nebulous soft skills stuff. There is no dollar and cents rigor to HR work. In the hit NBC TV Show, "The Office", Steve Carrell runs his office like a family, except for one guy. The one guy he hates is the HR guy because he holds back progress & Operational Excellence. HRIS Systems Providers are adding to it, an HR Analytics Platform. This is fast becoming one of the critical elements of The Digital Age for Employers and its HR Functions. More and more of them are including AI in that software. Some examples of HR metrics are: Revenue over Employee, Span of Control, HR Staffing, Budgeted Benefit Burden Rate, Compensation & Benefits Dollars per each Revenue Dollar. “The Top Three Functions of HR Analytics Dashboards are 1) Monitor Human Capital, 2) Help HR Perform Better, & 3) Tackle Problems Ahead of Time.” “Trust, but Verify. We want to trust our Remote Staff to do the right things, but we can later verify that the project worked in the way we expected it to happen. If not, then, how do we fix this moving forward. And, we have to balance that with Tyranny of the Metrics. We don't want to get so involved in them that we don't just push this button, fire this person. Instead, these metrics should guide our People Leadership activities.” “What role does People Leadership have to do with HR Analytics? It gives you the data to see how effective you are in People Leadership. So, instead of dumping the people, it says, find out where you can concentrate on and improve the ever-increasing value of the worker. The End Game is not to get rid of People and increase Automation. It is to increase the value of the People.” Listen, Like, Comment, & Subscribe Watch on YouTube: https://youtu.be/j4tNZCT5yVo Listen on Spotify: https://open.spotify.com/show/5lZDdxMxLi0kE9rDBqJiX5 Listen on Apple Podcasts: https://podcasts.apple.com/us/podcast/the-new-world-of-work-podcast/id1631444248 #HR, #HRAnalytics, #Dashboards, #HRIS, #PeopleAnalytics, #Metrics, #TheDigitalAge, #TheFourForces, #PeopleSpecialists, #PeopleLeadership Website – www.NewWorldPeopleSpecialists.com YouTube Channel - https://www.youtube.com/@emergingleadershipbrand Audio Library Credits Summer of 1984 (Audio) ∙ “grateful kings” by RKVC ∙ YouTube Audio Library The New World of Work: People Leadership in The Digital Age Routledge Publishing in London, England is available to purchase from Amazon and other book sellers CLICK HERE TO PURCHASE! https://www.amazon.com/New-World-Work-Bashker-Biswas/dp/0367641283 Authors: Bashker “Bob” Biswas, William Garrison, Dr. Robert (Bob) Ramirez Special Thanks to those at Routledge for their support! Meredith Norwich and Routledge Business & Economics

    39 min
  3. Episode 18 - Obsolete Labor Laws

    07/09/2024

    Episode 18 - Obsolete Labor Laws

    Back in 1933-1945, in The Industrial Age, President FDR and Senator Francis Perkins, came up with the Fair Labor Standards Act. It needs to be redone. What is the normal work hours of the average American Worker in The New World of Work? It's not 9 to 5. In The Gig Economy, do we know how many hours employees are working in their homes? Who is monitoring their hours? How accurate are their timecards? The Work Day in The New World of Work is not the same as The Work Day in 1948. The working environment has changed. Therefore, the Fair Labor Standards Act needs a major revision. Are Uber employees protected by the Fair Labor Standards Act? Every Uber driver we've asked claims they are not employees. They are doing their side hustle and are trying to avoid the restrictions of the Fair Labor Standards Act. With all these new terms of Flexible Workers, Flexible Employees, Contingent Employees, who work from home, what, if any, are the implications of Workers' Compensation? Unions, built in The Industrial Revolution, became big. In the last several years, Labor Union memberships have been cut in half. Is there a place for Labor Unions in today's New World of Work? Based on Chapter 14 of our book, The New World of Work: People Leadership in The Digital Age, we discuss Obsolete Labor Laws. “In The New World of Work, in the digital workspace, Labor Legislation is lagging way behind. We are sitting with a Labor Law that assumes there is a fixed work day. There's a dramatic change in the nature of work. Lawmakers need to be aware that there is no more typical workday. In today's New World of Work, Employees can work in their pajamas. Maybe employees are taking advantage or being taken advantage of. We need a new definition of "Fair". It's in the interest of Employers to keep the confusion going. Because, if Congress takes steps to clarify these issues, Employers will become the victims of the legislation and it will impact their ability to hire these flexible and gig workers.” Listen, Like, Comment, & Subscribe Watch on YouTube: https://youtu.be/5Xj2pfnRGUQ Listen on Spotify: https://open.spotify.com/show/5lZDdxMxLi0kE9rDBqJiX5 Listen on Apple Podcasts: https://podcasts.apple.com/us/podcast/the-new-world-of-work-podcast/id1631444248 #LaborLaws, #Obsolete, #ObsoleteLaborLaws, #9to5, #GigWorkers, #UberDriver, #TheDigitalAge, #TheFourForces, #PeopleSpecialists, #PeopleLeadership Website – www.NewWorldPeopleSpecialists.com YouTube Channel - https://www.youtube.com/@emergingleadershipbrand Audio Library Credits Summer of 1984 (Audio) ∙ “grateful kings” by RKVC ∙ YouTube Audio Library The New World of Work: People Leadership in The Digital Age Routledge Publishing in London, England is available to purchase from Amazon and other book sellers https://www.amazon.com/New-World-Work-Bashker-Biswas/dp/0367641283 Authors: Bashker “Bob” Biswas, William Garrison, Dr. Robert (Bob) Ramirez Special Thanks to those at Routledge for their support! Meredith Norwich and Routledge Business & Economics

    48 min
  4. Episode 17 - The Human Cloud

    04/18/2024

    Episode 17 - The Human Cloud

    There is demand for Gig Workers both from the Employer's side and the Employee's side. Those numbers are certain to increase. The Human Cloud is place where Employers and Workers go to get a Matchmaking Service. There are Payroll Applications, Labor Distribution, Accounting Systems Applications, all residing on a platform. It is an integrated systems architecture for managing the contingent Gig Workers and Flexible Workers. That is increasing more and more because the labor economy is moving to more hiring Flexible Workers and Gig Workers. It's hard to think that HR could be automated, but there are pieces of HR that can be automated. The danger, the challenge is that we don't want to automate the Human Element. Based on Chapter 13 of our book, The New World of Work: People Leadership in The Digital Age, we discuss The Human Cloud. “I've had several conversations with business owners and top managers about our book and about The New World of Work. They are sitting there nodding their heads, saying that they need to go to more Gig Workers, our turnover is huge, how do we do this? The answer is The Human Cloud. One of the biggest challenges that companies have is that Gig Workers go away and they may have a labor shortage. Hiring is expensive. The answer is The Human Cloud.” “Imagine organizations where everybody coming to work, wants to come to work, and are loving coming to work. That's the goal. We don't need all these administrative things that bog down people, that demotivate them. So, these People Specialists can zero in on leading and motivating. Even the Gig Workers that show up to work, want to work, and they can be your next Full-Time Employees.” “The Key is that it is called The Human Cloud Platform, not The HR Cloud Platform.” Listen, Like, Comment, & Subscribe on Watch on YouTube: https://youtu.be/AiW082Tgvz4 Listen on Spotify: https://open.spotify.com/show/5lZDdxMxLi0kE9rDBqJiX5 Listen on Apple Podcasts: https://podcasts.apple.com/us/podcast/the-new-world-of-work-podcast/id1631444248 #TheHumanCloud, #HumanCloud, #GigWork, #PeopleLeaders, #TheNewWorldOfWork, #TheDigitalAge, #TheFourForces, #PeopleSpecialists, #PeopleLeadership Website – www.NewWorldPeopleSpecialists.com YouTube Channel - https://www.youtube.com/@emergingleadershipbrand Audio Library Credits Summer of 1984 (Audio) ∙ “grateful kings” by RKVC ∙ YouTube Audio Library The New World of Work: People Leadership in The Digital Age Routledge Publishing in London, England is available to purchase from Amazon and other book sellers CLICK HERE TO PURCHASE! Authors: Bashker “Bob” Biswas, William Garrison, Dr. Robert (Bob) Ramirez Special Thanks to those at Routledge for their support! Meredith Norwich and Routledge Business & Economics

    38 min
  5. Episode 16 - Managing Rewards in The Digital Age

    03/09/2024

    Episode 16 - Managing Rewards in The Digital Age

    Episode 16 - Managing Rewards in The Digital Age In today’s workplace, compensation and rewards are key to retaining workers. Pay systems of the past do not live up to the demands of the younger generations. If you want to keep your best employees, you need to update your rewards. Based on Chapter 12 of our book, The New World of Work: People Leadership in The Digital Age, we discuss Managing Rewards in The Digital Age. “Do you want to pay for the job or do you want to pay for the person? Rewards in The Digital Age, The Knowledge Age, with employees not staying in their organizations, in The Gig Economy, there no more jobs anymore, there are only roles, there are gigs. In this era no jobs, Job-Based compensation systems are a thing of the past. A new phenomenon has been introduced called Person-Based Pay. The job is not important, the person is important. What sounds like a very difficult thing to do, can be done with these Human Cloud platforms that can match us up much faster than any HR Department can do. Secret Pay Systems do not work. Pay is a psychological transaction. Workers have to think in their mind that this is sufficient pay for the effort they put forth and that is fairly distributed. If they feel that they have not been paid fairly, they are demotivated. In The Digital Age, reward systems has to be based on the individual, not the job. Imagine if your workforce was full of people that felt appreciated in the way that make sense to them. They would be emotional invested in the mission of the company.”   Listen, Like, Comment, & Subscribe on Watch on YouTube: https://youtu.be/iNeoRTHvmuc Listen on Spotify: https://open.spotify.com/show/5lZDdxMxLi0kE9rDBqJiX5 Listen on Apple Podcasts: https://podcasts.apple.com/us/podcast/the-new-world-of-work-podcast/id1631444248   #EmployeeRewards, #GigWork, #Pay, #Rewards, #Compensation, #PeopleLeadersy, #TheNewWorldOfWork, #TheDigitalAge, #TheFourForces, #PeopleSpecialists, #PeopleLeadership, Website – www.NewWorldPeopleSpecialists.com YouTube Channel - https://www.youtube.com/@emergingleadershipbrand Audio Library Credits Summer of 1984 (Audio) ∙ “grateful kings” by RKVC ∙ YouTube Audio Library   The New World of Work: People Leadership in The Digital Age Routledge Publishing in London, England is available to purchase from Amazon and other book sellers https://www.amazon.com/New-World-Work-Bashker-Biswas/dp/0367641283 Authors: Bashker “Bob” Biswas, William Garrison, Dr. Robert (Bob) Ramirez Special Thanks to those at Routledge for their support! Meredith Norwich and Routledge Business & Economics

    42 min
  6. Episode 15 - Employees as Owners

    02/27/2023

    Episode 15 - Employees as Owners

    With The Great Resignation phenomenon, this is what American workers are looking for right now. They are clamoring for more say in the business. Now is the time for business leaders, the new People Leaders, to realize that in order to increase employee engagement and employee satisfaction, making employees part-owners of the business, or shared governance, might be a new phenomenon in The New World of Work. Think about how our pensions have gone away, how social security may not be there when we retire. This creates another avenue for our workers get more involved in our companies, helping companies improve, and being part-owners in the company will help their retirement as well. Based on Chapter 11 of our book, The New World of Work: People Leadership in The Digital Age, we discuss the opportunity of changing your business to include Employees as Owners. “The business reporter asks the CEO of Japan Airlines, you make $70, $80,000 while the CEO of Delta Airlines makes $10 million. He said, ‘What! Why does he need $10 million? What makes him think he needs $10 million?’ Why do these CEOs and Executives need so much money? Let's share the wealth with the employees. Shared governance that will make employees engaged, that will make employees satisfied, and that will make the business successful in the long run.” Listen, Like, Comment, & Subscribe on Watch on YouTube: https://youtu.be/m2VX35jPqVE Listen on Spotify: https://open.spotify.com/show/5lZDdxMxLi0kE9rDBqJiX5 Listen on Apple Podcasts: https://podcasts.apple.com/us/podcast/the-new-world-of-work-podcast/id1631444248 #EmployeesAsOwners #TheGreatResignation #SharedGovernance #PeopleLeaders #TheNewWorldOfWork #TheDigitalAge #TheFourForces #PeopleSpecialists #PeopleLeadership Website – www.NewWorldPeopleSpecialists.com YouTube Channel - https://www.youtube.com/@emergingleadershipbrand Audio Library Credits Summer of 1984 (Audio) ∙ “grateful kings” by RKVC ∙ YouTube Audio Library The New World of Work: People Leadership in The Digital Age Routledge Publishing in London, England is available to purchase from Amazon and other book sellers CLICK HERE TO PURCHASE! Authors: Bashker Bob Biswas, William Garrison, Robert Ramirez Special Thanks to those at Routledge for their support! Meredith Norwich and Routledge Business and Economics

    28 min
  7. Episode 14 - The Green Movement

    01/19/2023

    Episode 14 - The Green Movement

    To this day, this week, Climate Issues are a big deal! It's affecting people all over the world, not just us in California. The weather, the water. It's a big deal that we all need to be concerned about. Environmental Sustainability is both a social movement and a sustainable business practice. People Leaders have the unique position to influence lifelong behaviors in their roles. Where we have seen a transfer or a change in initiatives is now that The Green Movement is more of a proactive movement, not just let's stop doing the things that pollute, but let's actually do proactive things that encourage sustainable behaviors within every worker in the organization. Let's actively do things that has our company be a leader in the industry towards saving energy and these types of things. Based on Chapter 10 of our book, The New World of Work: People Leadership in The Digital Age, we discuss what needs to happen in the area of Organizational Behavior in The Digital Age. “Business Leaders, People Leaders can now be the solution to not only the organization's issues, but also can solve some of our society's issues. With the little micro changing of behaviors within our small teams that become infectious, that grow up into other teams and other pieces of the organization, to where we have large corporations behaving in an Environmental Sustainable manner as well. From a philosophical and conceptual, theoretical point of view, a strategic point of view, some function within the organization has to be responsible for the environmental sustainability of the green efforts of the organization. So, it seems to us, we lay out this thesis in the book, that since the conduit for effectively managing sustainability is the people of the organization, is the Human Resources of the organization. It seems logical to us that the right custodian for the Green effort is the HR function, the Chief People Officer of the company. They can coordinate and create an environment in the organization that an employee is then geared to behaving in an environmentally sustainable manner while in the work environment in The New World of Work. The HR Department, the Chief Human Resource People Officer should be the one that leads those efforts, but it has to be the entire C-Suite, the CEO, the top managers all have to believe in it.” Listen, Like, Comment, & Subscribe on Watch on YouTube: https://youtu.be/TtXUj3Qb8Kc #TheGreenMovement #PeopleLeaders #TheNewWorldOfWork #TheDigitalAge #TheFourForces #PeopleSpecialists #PeopleLeadership Website – www.NewWorldPeopleSpecialists.com YouTube Channel - https://www.youtube.com/@emergingleadershipbrand Audio Library Credits Summer of 1984 (Audio) ∙ “grateful kings” by RKVC ∙ YouTube Audio Library The New World of Work: People Leadership in The Digital Age Routledge Publishing in London, England is available to purchase from Amazon and other book sellers CLICK HERE TO PURCHASE! Authors: Bashker Bob Biswas, William Garrison, Robert Ramirez Meredith Norwich and Routledge Business and Economics

    39 min
  8. Episode 13 - Organizational Behavior in The Digital Age

    11/08/2022

    Episode 13 - Organizational Behavior in The Digital Age

    Employees are so discombobulated by the dysfunctional culture and organizational behavior at their workplace that they are quitting their profession. As a result, America is going to be facing over 200,000 nursing job openings in the next 10 years or so and the pipeline is not full. Hospitals and Airlines are suffering from nurses and pilots that are underpaid, overworked, and under-appreciated. Organizational Behavior describes how people interact with each other inside an organization and as a business. Those interactions subsequently influence how the organization itself behaves and performs. We want to have our employees, our workers, even our Gig Workers, want to come to our organizations because it's a great place to work. A Great Place to Work happens when employees are engaged, they are emotionally invested with the mission of the company, and they are being satisfied by their inner needs. Based on Chapter 9 of our book, The New World of Work: People Leadership in The Digital Age, we discuss what needs to happen in the area of Organizational Behavior in The Digital Age. “Wouldn't we love, as Business Owners, to have employees that not only were Self-Actualizing, but they were also looking out for the needs of others and serving the people. However, if their bosses or the organization they work for is so detrimental to their psyche, it's hard for them to keep coming back to work everyday. It's valuable for organizations to invest into leaders at all the different levels. Even within a very strong hierarchy system if you're really investing in placing leaders at each of those levels, you can get a lot more Employee Engagement within each level. You can do really well at the top levels and bottom levels, but if your middle management staff is not engaged, that can derail an organization. Businesses need to realize that the Business Model needs to be reinvented. The economic business model has for a couple of decades been led with shareholder satisfaction as the leading variable, show me the money, and the lagging variables were the customer satisfaction and finally the employee satisfaction. Organizations Leaders need to realize that this paradigm has shifted and the business model should start with Employee Satisfaction and Employee Engagement first, then the customers will be satisfied by those employees, then the organization will see shareholder satisfaction will follow.” Listen, Like, Comment, & Subscribe on Watch on YouTube: https://youtu.be/3S2nXMBIXwo Listen on Spotify: https://open.spotify.com/show/5lZDdxMxLi0kE9rDBqJiX5 Listen on Apple Podcasts: https://podcasts.apple.com/us/podcast/the-new-world-of-work-podcast/id1631444248 #OrganizationalBehavior #PeopleLeaders #TheNewWorldOfWork #TheDigitalAge #TheFourForces #PeopleSpecialists #PeopleLeadership Website – www.NewWorldPeopleSpecialists.com YouTube Channel - https://www.youtube.com/@emergingleadershipbrand Audio Library Credits Summer of 1984 (Audio) ∙ “grateful kings” by RKVC ∙ YouTube Audio Library The New World of Work: People Leadership in The Digital Age will be published in late 2022 from Routledge Publishing in London, England Authors: Bashker Bob Biswas, William Garrison, Robert Ramirez

    32 min
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About

New World of Work

Information

  • Creator
    William Garrison
  • Years Active
    2022 - 2024
  • Episodes
    20
  • Rating
    Clean
  • Copyright
    © Emerging Leadership Brand 2022
  • Show Website
    The New World of Work Podcast