Raising Tech, powered by Parasol Alliance

Amber Bardon, Matt Reiners
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  • Technology
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Raising Tech is your guide to understanding the role technology plays in your community, where to invest to transform culture, and how to bring your team and residents along the journey. Tune in to explore the latest tech trends, dive into hot topics, and hear from industry experts, community leaders, and innovative vendors shaping the senior living tech landscape. Each episode is packed with practical insights and real-world stories to help you spark change and level up your community’s tech game.You can find full demonstrations on our website of our Raising Tech Resident Exclusive Miniseries: www.parasolalliance.com/residents/Powered by Parasol Alliance, The Strategic Planning & Full-Service IT Partner Exclusively serving Senior Living Communities.

  1. 1d ago

    134. The Secret to Sustainable Innovation in Senior Living with Therese Ten Brinke

    Matt Reiners recently sat down with longtime friend Therese Ten Brinke, Executive Director of Innovation and Impact at Eskaton. As a gerontologist, educator, and innovation leader, Therese shared a perspective that aligns closely with what we believe at Parasol Alliance: meaningful innovation doesn't begin with the latest technology. It begins with people, purpose, and culture. Their conversation explored how the language we use influences the aging experience, why technology should expand possibilities instead of simply addressing decline, and how the most impactful solutions come from listening to residents and frontline teams, not from sitting around a conference room. Send us Fan Mail Find us online: Website Facebook Instagram LinkedIn

    134. The Secret to Sustainable Innovation in Senior Living with Therese Ten Brinke

  2. Jul 23

    133. Building Relationships Before Move-In Using STAY

    Host Amber Bardon sits down with Carmen Fronczak, Chief Revenue Officer at Friendship Village, President of FV Ventures, and CEO of STAY, alongside Brett Arndt, Founder and CEO of Experience Fresh and Co-founder of STAY. Together they discuss how a culture of innovation led Friendship Village to create STAY, a platform designed to engage older adults while they're still living at home. Rather than waiting until prospects are actively searching for senior living, STAY helps providers build meaningful relationships years earlier through technology that offers real value including AI assistance, technology support, wellness resources, safety features, and social engagement. The conversation also explores:  Why innovation begins with organizational culture  Creating value before the sales process begins  Turning waitlists into membership programs  Building trust with future residents  The importance of CRM integration and workflow efficiency  How consumer expectations are reshaping senior living  What's next for technology supporting aging in place Whether you're a CEO, sales leader, marketer, or technology executive, this episode offers practical insights into creating stronger connections with future residents while positioning your organization for long-term success. More About STAY: Over years of visiting hundreds of communities and attending dozens of senior living conferences, we found one challenge keeps coming up: prospect engagement.  Working closely with communities, we see firsthand how difficult it can be to keep prospects connected, informed, and confident as they move through the decision journey.  STAY is the first prospect engagement app designed specifically to help senior living communities stay meaningfully connected with prospects between the first conversation and move-in. LinkedIn Facebook Instagram WebsiteAdditional marketing material is linked HEREMore About Parasol Alliance: Parasol Alliance is a full-service technology partner exclusively serving the senior living industry. We help senior living organizations transform their technology culture through strategic planning, managed IT services, cybersecurity, infrastructure, business systems optimization, resident technology support, and innovation consulting. Learn more at www.parasolalliance.com and explore more episodes of Raising Tech at www.raisingtechpodcast.com. Send us Fan Mail Find us online: Website Facebook Instagram LinkedIn

    133. Building Relationships Before Move-In Using STAY

  3. Jul 9

    132. How The WorxHub is Transforming Senior Living Operations Through Connected Technology

    In this episode of Raising Tech Podcast, Amber Bardon welcomes Ed Young and Taylor Furst from Brightly Software to discuss The WorxHub, a comprehensive operations platform purpose-built for senior living communities. While many organizations recognize The WorxHub as a maintenance management system, Ed and Taylor explain how it has evolved into a powerful operational platform that connects maintenance, housekeeping, transportation, resident services, security, IT, asset management, and capital planning. They also share exciting updates on upcoming integrations, practical applications of artificial intelligence, and strategies for helping frontline staff embrace technology. Learn more about Brightly Software on their website. Send us Fan Mail Find us online: Website Facebook Instagram LinkedIn

    132. How The WorxHub is Transforming Senior Living Operations Through Connected Technology

  4. Jul 6

    131. Resident Exclusive- How to Avoid Being Scammed and Hacked

    Technology makes life easier, but it also creates opportunities for scammers. In this Resident Exclusive episode of Raising Tech, Michael Lynn shares practical tips for recognizing common scams, avoiding phishing attempts, protecting your personal information, and knowing what to do if you think you've been hacked. You'll also learn simple security tools and habits that can help keep your devices and accounts safe.  Visit our website for more content.  All content is sponsored by our Tech@Home team. Send us Fan Mail Find us online: Website Facebook Instagram LinkedIn

    131. Resident Exclusive- How to Avoid Being Scammed and Hacked

  5. Jun 25

    130. How Predictive AI Is Transforming Senior Living with CarePredict

    Matt Reiners sits down with Satish Movva, founder and CEO of CarePredict, to explore how predictive analytics, wearable technology, and AI are reshaping senior living. Inspired by his own experience caring for aging parents, Satish built CarePredict to provide deeper insights into resident wellbeing and help caregivers move from reactive responses to proactive interventions.  Matt and Satish discuss practical applications of AI in senior living, the differences between wearable and ambient monitoring technologies, and how communities can evaluate technology partners beyond the hype. Satish shares real-world examples of how predictive insights can help reduce falls, identify health concerns earlier, optimize care plans, and even predict staff turnover.  Discover more about CarePredict on their website. Send us Fan Mail Find us online: Website Facebook Instagram LinkedIn

    130. How Predictive AI Is Transforming Senior Living with CarePredict

  6. Jun 11

    129. Technology's Growing Role in Resident Engagement with Kelly Stranburg

    In this episode of Raising Tech, Matt sits down with Kelly Stranburg, Vice President of Healthy Aging and Longevity at Westminster Communities of Florida, to talk about how resident engagement has evolved and why technology is playing a bigger role than ever. Kelly shares her journey into senior living, why truly knowing residents matters, and how technology is helping communities create more personalized experiences. From fitness equipment packed with data insights to AI-powered engagement tools, the conversation explores the opportunities, challenges, and learning curves that come with innovation. They also discuss the impact of COVID on technology adoption, how communities can evaluate ROI through both financial returns and resident impact, and why technology skills are becoming essential across every department in senior living. Tune in for an honest conversation about resident engagement, innovation, and the future of technology in aging services. Connect with Kelly on LinkedIn. Send us Fan Mail Find us online: Website Facebook Instagram LinkedIn

    129. Technology's Growing Role in Resident Engagement with Kelly Stranburg

  7. May 28

    128. Empathy at the Center of AI-Powered Care with Nobi

    Amber Bardon talks with Andrew Gall from Nobi about how AI-powered technology is changing the way senior living communities approach falls prevention. Andrew shares his journey from senior living operator to tech leader and explains why keeping caregivers and residents at the center of innovation matters so much.  The conversation covers how Nobi’s smart lamps work, using AI to detect falls, identify risky behaviors, and even help prevent incidents before they happen. Amber and Andrew also discuss Nobi’s new nurse call capabilities, how predictive insights can support better care decisions, and why falls technology is becoming a much bigger operational conversation for senior living providers.  A big theme throughout the episode is empathy, both in how technology is designed and how it supports staff, residents, and families. Andrew shares how the right technology can reduce caregiver stress, improve resident safety, and help communities deliver more proactive, personalized care. Connect with Andrew on LinkedIn.  Learn more about Nobi on their website. Send us Fan Mail Find us online: Website Facebook Instagram LinkedIn

    128. Empathy at the Center of AI-Powered Care with Nobi

  8. May 21

    127. Where Senior Living Tech Is Headed Next with Murry Mercier

    Amber sits down with Murry Mercier from PointClickCare to talk about the current state of senior living tech and why it still feels so complicated. They unpack the real challenges operators are facing every day. Murry shares how PointClickCare has evolved over the years, what’s coming next (including AI and new EHR experiences), and why the industry has to shift from thinking about “projects” to long-term value and sustainability. They also dig into the bigger picture, including how leadership is what actually drives transformation. At the end of the day, the goal is better outcomes for residents and staff. Connect with Murry on LinkedIn. Send us Fan Mail Find us online: Website Facebook Instagram LinkedIn

    127. Where Senior Living Tech Is Headed Next with Murry Mercier
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About

Raising Tech is your guide to understanding the role technology plays in your community, where to invest to transform culture, and how to bring your team and residents along the journey. Tune in to explore the latest tech trends, dive into hot topics, and hear from industry experts, community leaders, and innovative vendors shaping the senior living tech landscape. Each episode is packed with practical insights and real-world stories to help you spark change and level up your community’s tech game.You can find full demonstrations on our website of our Raising Tech Resident Exclusive Miniseries: www.parasolalliance.com/residents/Powered by Parasol Alliance, The Strategic Planning & Full-Service IT Partner Exclusively serving Senior Living Communities.

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