An Analog Brain In A Digital Age | With Marco Ciappelli

[ Formerly Redefining Society & Technology ] An Analog Brain In A Digital Age Podcast is your backstage pass to my mind — where analog meets digital, and the occasional pig flies. In an age racing toward algorithms and automation, the best ideas still come from curiosity, experience, emotion, and the unexpected connection. What you'll find are conversations on technology & society, storytelling in all its forms, branding & marketing, creativity, and the odd surprise.

  1. Who Gets to Tell Your Story? Maggie Alphonsi on Strength, Resilience & Owning the Narrative | An Analog Brain In A Digital Age With Marco Ciappelli — On Location at Infosecurity Europe 2026

    3d ago

    Who Gets to Tell Your Story? Maggie Alphonsi on Strength, Resilience & Owning the Narrative | An Analog Brain In A Digital Age With Marco Ciappelli — On Location at Infosecurity Europe 2026

    A rugby World Cup winner walks into a room full of people who defend networks for a living. Maggie Alphonsi joins me to talk about breaking barriers, leading with your strengths, and what changed the day athletes stopped waiting for the back page and started telling their own stories. 📺 Watch | 🎤 Listen | marcociappelli.com Maggie Alphonsi has spent her life refusing to let other people decide who she is. She grew up on a north London council estate, born with a club foot, handed a stack of stereotypes she wanted no part of and surrounded, in her words, by people whose ambition pointed down instead of up. Then a PE teacher pointed her toward a rugby pitch, and she found the place where her strength was the whole point — where what her body could do mattered far more than how anyone thought it should look. That teacher didn't just change her life, she told me. She saved it, because the other road was right there and easy to take. I sat with Maggie at Infosecurity Europe 2026 — a Rugby World Cup winner speaking to a hall full of people who defend networks for a living. It sounds like a strange pairing until you hear her, and then it isn't strange at all. She wasn't there to explain rugby. She was there to talk about who gets to decide what your strengths are worth, which is a question the people in that room, many of them women in a field still run mostly by men, live with every day. My obsession, the thing this whole show keeps circling, is who holds the pen. For years women's sport got something like a tenth of one percent of media coverage — two sentences at the bottom of the back page, if that. Someone else decided whether you existed. Then the phone in everyone's pocket changed whose hand was on the pen. Maggie watched athletes start telling their own stories and building their own audiences with nobody's permission. She pointed to Ilona Maher, a rugby player now more famous around the world than almost any man in the game, famous because she controls her own narrative one post at a time. I love this, and I don't fully trust it, and neither does Maggie. The same platform that let her broadcast her strength also filled her feed with sexist garbage about a woman daring to commentate on men's rugby. She showed the crowd some of the worst of it, the misspelled cruelty, and then explained how she turns it into fuel. The tool is neutral. The hand on it is not. We talk about technology as the thing that amplifies a voice, and it does. But the voice itself — the strength, the scars, the single mother who worked herself to the bone, the years of being told to play it down — none of that is digital. It is as analog as a muddy pitch. Maggie has two books out now, an autobiography and one for kids who haven't found their sport yet, and both exist for the same reason she stood on that stage: so a young person reads a story and thinks, that could be me. We are all made of stories. I say it constantly, and this week a rugby player who learned it the hard way said it back to me. The technology decides how far a story travels. It still can't decide whether the story is worth telling. That part is ours. So before you hand your story to an algorithm to carry, it's worth asking who wrote it — and whether you'd recognize yourself in the version that comes back. Let's keep thinking. Maggie's books are linked below. And if you want more conversations like this one, subscribe to the newsletter at marcociappelli.com. — Marco Co-Founder ITSPmagazine & Studio C60 | Creative Director | Branding & Marketing Advisor | Personal Branding Coach | Journalist | Writer | Podcast: An Analog Brain In A Digital Age ⚠️ Beware: Pigs May Fly | 🌎 LAX🛸FLR 🌍 More from our Infosecurity Europe 2026 coverage:Infosecurity Europe 2026 event coverageTechnology and cybersecurity conference coverage About Marco Marco Ciappelli is Co-Founder & CMO of ITSPmagazine, Co-Founder & Creative Director of Studio C60, Branding & Marketing Advisor, Personal Branding Coach, Journalist, Writer, and Host of An Analog Brain In A Digital Age podcast. Born in Florence, Italy, and based in Los Angeles, he explores the intersection of technology, society, storytelling, and creativity — with an analog brain, in a digital age. 🌎 marcociappelli.com | itspmagazine.com | studioc60.com About the Guest Maggie Alphonsi MBE is one of the most influential figures in the history of women's rugby. A flanker for Saracens and England, she won 74 caps, helped England to seven consecutive Six Nations titles, and lifted the Women's Rugby World Cup in 2014. Born in London in 1983 and raised by her single mother of Nigerian heritage, she was born with club foot and overcame it to reach the top of a sport that wasn't built with her in mind. Nicknamed "Maggie the Machine," she was appointed MBE in 2012, named Sunday Times Sportswoman of the Year, became the first woman to win the Rugby Union Writers' Club Pat Marshall Award, and was inducted into the World Rugby Hall of Fame in 2016. Since retiring, she has broken ground off the pitch — in 2015 becoming the first former female player to commentate on men's international rugby, and serving on the Rugby Football Union Council, where she drives the organization's diversity and inclusion work. She is a broadcaster across ITV, BBC and Sky, a sought-after speaker, and the author of two books: her autobiography Winning the Fight and Ultimate Rugby Superstars, written for young readers. LinkedIn | Website | Books: Winning the Fight and Ultimate Rugby Superstars Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    16 min
  2. Technology Got Safer, But The Smartest Hackers Don't Hack. They Just Ask | An Interview with Lee Clark | An Analog Brain In A Digital Age With Marco Ciappelli — On Location at Infosecurity Europe 2026

    5d ago

    Technology Got Safer, But The Smartest Hackers Don't Hack. They Just Ask | An Interview with Lee Clark | An Analog Brain In A Digital Age With Marco Ciappelli — On Location at Infosecurity Europe 2026

    PODCAST EPISODE | An Analog Brain In A Digital Age With Marco Ciappelli — On Location at Infosecurity Europe 2026 The most dangerous attacks at Infosecurity Europe 2026 weren't the high-tech ones. Lee Clark of the Retail & Hospitality ISAC sits down with me to explain why the soft target is still a human being — a help desk, a new hire, a phone ringing at dinner — and what stays in our hands as the shopper quietly becomes an algorithm. 📺 Watch | 🎤 Listen | marcociappelli.com The phone rings while my parents are eating dinner, and before anyone reaches for it, I already know what I'll say. Probably a scammer. Let it ring. I have trained them the way you train a reflex, a small Pavlovian flinch every time the landline interrupts a meal. My grandmother's generation thought letting a phone ring was unforgivably rude. Mine has learned the rudeness is now on the other end of the line. I was thinking about that flinch when I sat down with Lee Clark at Infosecurity Europe 2026. Lee runs threat intelligence production for the Retail & Hospitality ISAC, the place where the companies holding your loyalty points, your hotel bookings, and your checkout data come together to compare notes on who is coming after them. His job, stripped down, is translation: he takes the hash-value, log-source world of the analysts and turns it into something a board can act on. And the thing he kept returning to was not some exotic piece of malware. The two threats his member companies report most often need almost no code at all. One is a phone call. A criminal rings the help desk, says he's an employee who needs his multi-factor authentication reset, gets it, and walks in through the front door. Scattered Spider, ShinyHunters, the loose crew they call the Com: names that sound like a heist movie and behave like one. The other is a fake résumé, North Korean operatives tracked as Famous Chollima, taking remote IT jobs at Western firms under invented identities. No hoodie, no broken encryption. People, lying to people, about who they are. You can stop a lot of fraud by adding multi-factor authentication at the checkout page, and by adding that one step, you measurably reduce sales. So the business sits forever between wanting you safe and wanting you to keep buying, and security tends to arrive last, patching armor onto a machine already built for speed. Lock a light switch inside a box, Lee said, and eventually the person who needs the light just takes a hammer to it. We have been handing each other hammers for years. Then we went where these conversations now always go. What happens when the shopper is no longer a person but an agent, an AI buying the paper towels so I don't have to? Agent negotiating with agent at the checkout, at machine speed, no human flinch anywhere in the loop. Maybe that is more secure. Or maybe it is a new doorway, where instead of fooling a tired employee you simply ask the agent, politely, to send the payment somewhere else. What I carry out of that room is this. For thirty years we have been promised that the next layer of technology will finally take security off our hands. Lee doesn't believe it, and after this week, neither do I. The human stays in the loop, as the target, yes, but also as the one still able to feel that something is wrong. My parents' flinch at the dinner table is not a flaw in some outdated analog brain. It is the brain doing precisely what no checkout page can do for them. We keep trying to automate away the part of us that hesitates. Lee spends his days proving that the hesitation is the defense. So the question I'm left with is not whether the machines will protect us. It's whether we hold on to the part of ourselves that still knows when to hang up. Let's keep thinking. The full conversation is on video, audio, and in the newsletter at marcociappelli.com. — Marco Co-Founder ITSPmagazine & Studio C60 | Creative Director | Branding & Marketing Advisor | Personal Branding Coach | Journalist | Writer | Podcast: An Analog Brain In A Digital Age ⚠️ Beware: Pigs May Fly | 🌎 LAX🛸FLR 🌍 More from our Infosecurity Europe 2026 coverage:Infosecurity Europe 2026 event coverageTechnology and cybersecurity conference coverage About Marco Marco Ciappelli is Co-Founder & CMO of ITSPmagazine, Co-Founder & Creative Director of Studio C60, Branding & Marketing Advisor, Personal Branding Coach, Journalist, Writer, and Host of An Analog Brain In A Digital Age podcast. Born in Florence, Italy, and based in Los Angeles, he explores the intersection of technology, society, storytelling, and creativity — with an analog brain, in a digital age. 🌎 marcociappelli.com | itspmagazine.com | studioc60.com About the Guest Lee Clark is Cyber Threat Intelligence Production Manager at the Retail & Hospitality ISAC (RH-ISAC), the information sharing and analysis center for consumer-facing industries — retail, hospitality, airlines, quick- and full-service restaurants, loyalty programs, and their supply chains. As the editor-in-chief of the ISAC's intelligence team, he turns the granular, highly technical work of analysts into strategic intelligence that business leaders can act on, and he writes much of the center's published threat research himself. Before joining RH-ISAC, Lee worked as an intelligence consultant, including cyber threat intelligence work at Booz Allen Hamilton and engagements supporting international banks and the U.S. Air Force. He holds a Master's in security and diplomacy from the Patterson School at the University of Kentucky, and — fittingly for a guest on this show — writes about music on the side. He is based in Lexington, Kentucky. LinkedIn | RH-ISAC Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    18 min
  3. The Oldest Con, the Newest Tools | An Interview with Sarah Armstrong-Smith At Infosecurity Europe 2026 | An Analog Brain In A Digital Age With Marco Ciappelli

    Jun 17

    The Oldest Con, the Newest Tools | An Interview with Sarah Armstrong-Smith At Infosecurity Europe 2026 | An Analog Brain In A Digital Age With Marco Ciappelli

    There is a con called the Spanish Prisoner. A letter arrives from a stranger: a wealthy man sits in a foreign jail, and for a small advance to free him, he will reward you many times over. The trick is at least four hundred years old. It is also, give or take a few details, the email sitting in your spam folder this morning. I keep that in mind whenever someone tells me cybercrime is a technology problem. The tools change. The mark does not. We are still robbed through the same prehistoric wiring: a flash of fear, a moment of greed, a decision made in panic before the slow part of the brain wakes up. That is the thread I pulled on with Sarah Armstrong-Smith at InfoSecurity Europe. Sarah spent nearly thirty years in cyber and crisis leadership, was Chief Security Advisor at Microsoft, and now runs Secure Horizons. She has written two books on the human side of all this and sits on the UK Government Cyber Advisory Board. After all of it, she says the thing most people in her position will not say out loud: whatever we are doing is not working. More tools, more money, more people, more AI, and the problem keeps getting worse. Attack, wake-up call, attack, wake-up call. How many wake-up calls, she asks, does anyone need? I asked what keeps her up at night. She described an industrial accident on the scale of 9/11, triggered through a network: the first time a cyber incident kills people in numbers. We have been lucky so far. She doubts luck is a plan. The industry loves a big number, and the number is exactly where the human disappears. X million records stolen, Y terabytes gone. The day before, my friend Geoff White sat in this same chair and described a ransomware attack that shut down a hospital, which meant a woman missed the cancer appointment she had counted on. That is an Armageddon, and it has a name and a face. Sarah, as it happens, knows Geoff’s work well enough to carry a line from him on the back of her book. The human element keeps finding the same small circle of people willing to talk about it. So how do we move this from a line item to a fact of society? Her answer is collective resilience. There is no prize for being the last one standing, because we are all wired into the same supply chain, the same dependencies, the same brittle web. And the smallest businesses, the ones without a war chest to ride out the storm, are the ones we discuss the least. Then a statistic. Close to half of all crime in the UK is now fraud or cyber. Around one percent of policing is pointed at it. Read those two numbers again. We fund what we can see, and we want officers on the street because a visible patrol both deters the thief and reassures the neighbourhood. The crime that actually empties our accounts happens somewhere we have agreed not to look. Follow the money, Sarah says, and you rarely stop at one criminal’s pocket. It pays for the next thing: drugs, weapons, and more often than people imagine, the trafficking of human beings. Will AI save us? She did not flinch. Whatever you build to detect, the other side uses to evade. The asymmetry holds. Technology is part of the answer and never the whole of it, because the problem was never only technical. So what do we carry forward, and what do we leave behind? We carry the person behind the number: the one who misses the appointment, the small shop that never reopens. We leave behind the fantasy that a clever enough machine will spare us the harder work, which is teaching a whole society to recognize the Spanish Prisoner when it arrives, wearing this year’s technology. Sarah’s books are linked below, with a second edition on the way. Geoff’s conversation is part of this same coverage. And if you want more of these, the newsletter lives at marcociappelli.com. Let’s keep thinking. — Marco Co-Founder ITSPmagazine & Studio C60 | Creative Director | Branding & Marketing Advisor | Personal Branding Coach | Journalist | Writer | Podcast: An Analog Brain In A Digital Age ⚠️ Beware: Pigs May Fly | 🌎 LAX🛸FLR 🌍 About Marco Marco Ciappelli is Co-Founder & CMO of ITSPmagazine, Co-Founder & Creative Director of Studio C60, Branding & Marketing Advisor, Personal Branding Coach, Journalist, Writer, and Host of An Analog Brain In A Digital Age podcast. Born in Florence, Italy, and based in Los Angeles, he explores the intersection of technology, society, storytelling, and creativity — with an analog brain, in a digital age. His on-the-ground event coverage is produced with ITSPmagazine co-founder Sean Martin under the On Location With Sean Martin And Marco Ciappelli banner. 🌎 marcociappelli.com | itspmagazine.com | studioc60.com About the Guest Sarah Armstrong-Smith is one of the most recognized voices in cybersecurity and crisis leadership, with nearly three decades on the front line of major incidents, beginning with the Millennium Bug. She served as Chief Security Advisor for Microsoft EMEA from 2020 until 2025, and earlier led business resilience and crisis management at the London Stock Exchange Group, with senior roles at Fujitsu, EY, and AXA. She is now Executive Director of Secure Horizons. A Fellow of the British Computer Society and a member of the UK Government Cyber Advisory Board, she is the author of two Kogan Page books — Effective Crisis Management (2022) and the Amazon No. 1 bestseller Understand the Cyber Attacker Mindset (2024), with a second edition on the way. Her work centers on the human element of security: the psychology of attackers, the people behind the headlines, and what it takes to build collective resilience. 🔗  LinkedIn: linkedin.com/in/sarah-armstrong-smith  Website: saraharmstrong-smith.com More from this event: Full InfoSecurity Europe 2026 coverage: ITSPmagazine InfoSecurity Europe 2026 All ITSPmagazine event coverage: Technology & Cybersecurity Conference Coverage Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    16 min
  4. What Burnout Costs the Cybersecurity People Who Keep Us Safe | An Interview with Bronwyn Boyle | An Analog Brain In A Digital Age With Marco Ciappelli | From Infosecurity Europe 2026

    Jun 15

    What Burnout Costs the Cybersecurity People Who Keep Us Safe | An Interview with Bronwyn Boyle | An Analog Brain In A Digital Age With Marco Ciappelli | From Infosecurity Europe 2026

    PODCAST EPISODE | An Analog Brain In A Digital Age — On Location at InfoSecurity Europe 2026 On Location With Sean Martin And Marco Ciappelli Bronwyn Boyle can talk about software vulnerabilities for hours. Talking about her own — the burnout she didn’t recognize until someone named it — turned out to be harder, and more important. We sat down at InfoSecurity Europe to talk about the human cost of guarding the machine, and whether our analog brains were ever built for this. 📺 Watch | 🎙️ Listen | marcociappelli.com I never planned to spend time in cybersecurity. My partner Sean dragged me in, and I arrived with a sociologist’s suspicion and a communication person’s questions, looking for the humans behind the firewalls. For years the field answered me in acronyms and threat charts. Then, at InfoSecurity Europe, Bronwyn Boyle said something that cut straight through all of it. We can talk about vulnerabilities for hours, she told me. We just can’t talk about vulnerability when it hits us. That sentence is the whole story. Bronwyn is the CISO of PPRO, a payments company, and a board member of Cybermindz, a non-profit that exists to look after the mental health of the people who guard everyone else’s. She came to security the long way around, through a degree in classics and philosophy, which may be why she still hears the human note in a room full of machines. A few years ago she was running CISO roles and quietly coming apart, and she had no word for it. She met Peter Coroneos, who founded Cybermindz, heard him describe the symptoms of burnout, and recognized herself in the list. The expert on resilience could not see her own exhaustion from the inside of it. This profession breaks people, and it is not only the hours. Defenders have to be right every time. The attacker needs to be right once. You live with that asymmetry the way you would live beside a fault line, and Bronwyn, the classicist, reaches for the oldest word for it: the Achilles heel, the single unguarded spot that undoes everything around it. Add constant alerts, a culture that treats stress as the cost of entry, and a quiet hero complex that makes asking for help feel like failure, and you build a workforce that is brilliant at protecting systems and hopeless at protecting itself. For years we filed all of that under the job description. This is what you signed up for. Bronwyn’s point, and mine, is that we were wrong, and the bill is finally arriving. Cybermindz has the numbers: most incident responders have reached for mental health support because of the work, and most security chiefs are watching good people walk away over stress. Burnout stopped being a private misfortune and became a line on the risk register. Their answer is almost stubbornly human. At its core is iRest, a protocol the US military built to bring traumatized soldiers back from the edge, now adapted for people who spend their days braced for the next breach. It teaches the nervous system how to climb down from fight-or-flight. Bronwyn calls it getting off the hamster wheel. I would call it remembering you have a body. We keep plugging our slow, analog brains into an always-on machine, then treating the strain as a personal weakness. Ask a human nervous system to run at server speed and it breaks down on schedule. We call that a failing. It is closer to physics. We scenario-test our systems for recovery, and we almost never scenario-test ourselves. So what do we carry forward, and what do we leave behind? We carry the care, the thing that pulled most of these people into the work to begin with. We leave behind the lie that the care has to cost you yourself. As Bronwyn put it, you can’t pour from an empty jug. There is more to say about the framework, and I’ll get to it when I sit down with Peter Coroneos. For now, Bronwyn’s links and Cybermindz are below. If you want more of these conversations, the newsletter lives at marcociappelli.com. Let’s keep thinking. — Marco Co-Founder ITSPmagazine & Studio C60 | Creative Director | Branding & Marketing Advisor | Personal Branding Coach | Journalist | Writer | Podcast: An Analog Brain In A Digital Age ⚠️ Beware: Pigs May Fly | 🌎 LAX🛸FLR 🌍 About Marco Marco Ciappelli is Co-Founder & CMO of ITSPmagazine, Co-Founder & Creative Director of Studio C60, Branding & Marketing Advisor, Personal Branding Coach, Journalist, Writer, and Host of An Analog Brain In A Digital Age podcast. Born in Florence, Italy, and based in Los Angeles, he explores the intersection of technology, society, storytelling, and creativity — with an analog brain, in a digital age. His on-the-ground event coverage is produced with ITSPmagazine co-founder Sean Martin under the On Location With Sean Martin And Marco Ciappelli banner. 🌎 marcociappelli.com | itspmagazine.com | studioc60.com About the Guest Bronwyn Boyle is the Chief Information Security Officer of PPRO, a London-based payments platform that connects local payment methods to global e-commerce. She brings more than two decades across cybersecurity, fraud prevention, and regulatory compliance, with previous CISO and security leadership roles at Mambu, TSB Bank, and the UK’s Open Banking implementation entity, and earlier work at IBM, Barclays, and Lloyds. Unusually for the field, she arrived through a degree in classics and philosophy, and that humanist streak runs through her advocacy. She is a UK board member of Cybermindz, the non-profit founded by Peter Coroneos in 2022 to protect the mental health of cybersecurity practitioners using the military-developed iRest protocol, and a vocal champion for neurodiversity, women in cyber, and burnout prevention. 🔗 LinkedIn: linkedin.com/in/bronwynboyle | PPRO: ppro.com | Cybermindz: cybermindz.org More from this event: Full InfoSecurity Europe 2026 coverage: ITSPmagazine InfoSecurity Europe 2026 All ITSPmagazine event coverage: Technology & Cybersecurity Conference Coverage Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    16 min
  5. The Business of Extortion — Storytelling, Ransomware, and the BBC's Cyber Hack | Geoff White | PODCAST EPISODE | An Analog Brain In A Digital Age — On Location at InfoSecurity Europe 2026 On Location With Sean Martin And Marco Ciappelli

    Jun 10

    The Business of Extortion — Storytelling, Ransomware, and the BBC's Cyber Hack | Geoff White | PODCAST EPISODE | An Analog Brain In A Digital Age — On Location at InfoSecurity Europe 2026 On Location With Sean Martin And Marco Ciappelli

    There is a moment in every conversation about cybercrime when the criminal stops being a shadow and becomes a person with a desk, a calendar, and a complaint about Monday. That moment is the one that interests me. For years I’ve been told cybersecurity is a technical problem. Firewalls, patches, acronyms nobody outside the room understands. And it is, partly. But sit with Geoff White for fifteen minutes at InfoSecurity Europe and the technical layer becomes what it always was underneath: people. People who get out of bed, argue with their partners, drink too much vodka after a breakup, and worry about a grandmother in the hospital — while running an extortion racket that, somewhere else, is shutting down the hospital treating someone else’s grandmother. Geoff is an investigative journalist and author who has built a career out of refusing to let crime stay abstract. His new BBC series, Cyber Hack — the strand that grew out of The Lazarus Heist — turns its attention to one of the world’s biggest ransomware gangs, Conti. And here is the detail that stayed with me: he has read their mail. Three hundred thousand internal messages, leaked, written by the criminals themselves when they assumed no one was watching. A journalist’s candy store, as he called it. Also a nightmare — in Russian, thick with slang, mistranslated so often that “Bitcoin” comes out as “cue ball” and money hides behind the word for “grandmothers.” What fascinates me is not the heist. It is the self-portrait. Because the gang does not see a gang. They see a company. They have clients, they say. Customers. Negotiations conducted professionally. Some of them even hand the victim a report afterward — here is how we got in, here is what you should fix — as though extortion were a security audit with an invoice attached. Geoff has a theory I find hard to argue with: extortion is exhausting work for a smart person to do every day, so the brain quietly rewrites the job description. Criminal becomes businessman. The part that knows the truth shrinks. The story they tell themselves takes over. I’m Italian, so of course The Godfather arrived uninvited in the middle of our conversation. It’s a business. Nothing personal. We laughed — I get to make that joke and Geoff doesn’t — but underneath the laugh is something genuinely unsettling, and it has nothing to do with hackers. It’s about all of us. We are all narrating ourselves into the people we’d prefer to be. The ransomware gang simply does it with higher stakes and worse intentions. This is why storytelling isn’t decoration on top of cybersecurity. It’s the only tool that makes the invisible visible. Geoff’s last BBC series landed at number seven on the US charts, a few slots below Joe Rogan, because he tells these stories as stories — with the technical iceberg sitting safely below the waterline. People learn when they aren’t being lectured. And we should learn, quickly. The same week I’m laughing about cue balls, Geoff describes cloning his own mother’s voice with an AI tool and phoning her. She thought the line was just a little muffled. I told him what I tell my parents: if anything feels strange, hang up and call me directly. A pre-digital instinct, used as armor against a very digital trick. So what do we carry forward, and what do we leave behind? We carry the stories. We leave behind the comfortable idea that any of this is happening somewhere else, to someone else. The new season of Cyber Hack is expected in July. Listen to it — not because it will scare you, though it might, but because it makes a hidden world legible, and legibility is where every defense we have begins. Geoff’s books and the show are linked below. And if you’d like more of these conversations, subscribe to the newsletter at marcociappelli.com. Let’s keep thinking. — Marco Co-Founder ITSPmagazine & Studio C60 | Creative Director | Branding & Marketing Advisor | Personal Branding Coach | Journalist | Writer | Podcast: An Analog Brain In A Digital Age ⚠️ Beware: Pigs May Fly | 🌎 LAX🛸FLR 🌍 About Marco Marco Ciappelli is Co-Founder & CMO of ITSPmagazine, Co-Founder & Creative Director of Studio C60, Branding & Marketing Advisor, Personal Branding Coach, Journalist, Writer, and Host of An Analog Brain In A Digital Age podcast. Born in Florence, Italy, and based in Los Angeles, he explores the intersection of technology, society, storytelling, and creativity — with an analog brain, in a digital age. His on-the-ground event coverage is produced with ITSPmagazine co-founder Sean Martin under the On Location With Sean Martin And Marco Ciappelli banner. 🌎 marcociappelli.com | itspmagazine.com | studioc60.com About the Guest Geoff White is a British investigative journalist and author who has spent two decades covering the place where organized crime meets technology — cybercrime, financial crime, fraud, and money laundering. A former technology correspondent for Channel 4 News, his work has appeared on BBC News, The Sunday Times, and Forbes, earning multiple British journalism nominations and awards along the way, including for his reporting on the Snowden leaks and the TalkTalk hack. He is the author of three books: Crime Dot Com: From Viruses to Vote Rigging, How Hacking Went Global (Reaktion Books, 2020); The Lazarus Heist: From Hollywood to High Finance — Inside North Korea’s Global Cyber War (Penguin Random House, 2022); and Rinsed, his most recent book on how technology reinvented money laundering. The Lazarus Heist began as a hit BBC World Service podcast he co-hosted with Jean Lee, reaching number one in the UK Apple chart and the top seven in the US. The series has since become the BBC’s broader Cyber Hack strand, whose latest season investigates the Conti ransomware gang. A sought-after public speaker with more than 300 keynotes for organizations including Microsoft, HSBC, and Mastercard, Geoff has a rare gift: making the technical human, and the criminal understandable. 🎙️ Listen to Cyber Hack: BBC Cyber Hack on Apple Podcasts 🔗 LinkedIn: linkedin.com/in/geoffwhitetech | Website: geoffwhite.tech More from this event: Geoff’s earlier conversation with Marco on storytelling in cybersecurity: youtu.be/sKI9SzgvD6I Full InfoSecurity Europe 2026 coverage: ITSPmagazine InfoSecurity Europe 2026 All ITSPmagazine event coverage: Technology & Cybersecurity Conference Coverage Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    17 min
  6. May 24

    Telling the Stories of Cybercrime | An Interview with Geoff White | An Analog Brain In A Digital Age With Marco Ciappelli

    PODCAST EPISODE | An Analog Brain In A Digital Age With Marco Ciappelli Geoff White goes where organized crime and technology cross, and he comes back with stories. In this one he announces his newest BBC series — the rise and fall of the Conti ransomware gang — and we get into the thing underneath all of it: how you make a crime nobody can see feel real to people who will never see it. 📺 Watch | 🎙️ Listen | marcociappelli.com There was a red light. A sign, really — ON AIR — that lit up the second a broadcast began, and everyone in the room understood it without a word. Quiet. We're live. I grew up around that light. Geoff White and I opened this conversation laughing about it, because you still catch it hanging behind some podcasters, a little piece of analog theater none of us can quite bring ourselves to retire. We kept the light. What we lost is the patience. Geoff is an investigative journalist — the kind other journalists call when they want to know what actually happened. He works where organized crime and technology cross, and his complaint about modern news is one I share. We get the big bang: something was hacked, data leaked, a hospital went dark. Then the cycle moves on before anyone asks the only questions that matter. How did it work? Who did it? Should I be worried? He told me he once had four minutes on Channel 4 News to explain Bitcoin. Four minutes. He called it impossible, and he's right — but the deeper trouble is that we've trained ourselves to believe four minutes is enough. That reading the headline is the same as reading the story. It isn't. It never was. What pulled me in was the subject of his new BBC series. Conti — one of the most profitable ransomware gangs the world has seen — does not look like the hooded figure in the stock photo. It looks like a company. Payroll. Sick pay. Annual leave. A training program. Strategy meetings. A translation department, because a ransom note full of spelling mistakes doesn't get taken seriously, and these people cared, deeply, about being taken seriously. Someone, on some ordinary Tuesday, had to ask who was running payroll that month. While the gang was shutting down hospitals. I keep turning that over. We like our villains monstrous and separate; it's more comfortable that way. But a criminal enterprise that runs on bonus schemes and brand reputation isn't a monster from the deep. It's a mirror, doing what the rest of us do, with the morality removed. Geoff says the most fascinating part of the 300,000 leaked messages — spilled because a war split the gang in two — is the mundanity. I believe him. The horror isn't that these people are alien. It's that they're familiar. And this is where he and I actually agree on the work. He says you need three things to tell a story, and he reaches for Star Wars to prove it: a victim, a villain, a hero. For years cybercrime refused that shape — the heroes wanted the spotlight, the villains stayed silent, the victims ran. What changed is that the villains started talking. They leak themselves into the open now. Which means, for the first time, the story can actually be told. That's the part people get wrong about cybersecurity. They think the hard part is the technology. It isn't. The hard part is making an invisible crime feel real to someone who will never see it — no broken window, no smoke, just a screen that stopped working. You cannot patch your way to that. You have to tell it. A name. A face. A beginning, a middle, an end. Which is the most analog thing I can imagine. The most digital crime of our age still has to be carried into people's heads the way stories always have. That isn't a weakness. That's the thing worth carrying forward. Geoff's new BBC series, Cyber Hack — the Conti story — is coming; you'll find it linked below. And if you like conversations that take the long way around, the newsletter lives at marcociappelli.com. The red light still means something. Some of us are still on air. Let's keep thinking. — Marco Co-Founder ITSPmagazine & Studio C60 | Creative Director | Branding & Marketing Advisor | Personal Branding Coach | Journalist | Writer | Podcast: An Analog Brain In A Digital Age ⚠️ Beware: Pigs May Fly | 🌎 LAX🛸FLR 🌍 About Marco Marco Ciappelli is Co-Founder & CMO of ITSPmagazine, Co-Founder & Creative Director of Studio C60, Branding & Marketing Advisor, Personal Branding Coach, Journalist, Writer, and Host of An Analog Brain In A Digital Age podcast. Born in Florence, Italy, and based in Los Angeles, he explores the intersection of technology, society, storytelling, and creativity — with an analog brain, in a digital age. 🌎 marcociappelli.com | itspmagazine.com | studioc60.com About the Guest Geoff White is an investigative journalist and author who specializes in the place where technology and organized crime meet — cyber heists, ransomware gangs, money laundering, fraud, and the criminal networks that operate in the dark corners of the internet. He describes the work simply: keep going after everyone else has stopped, and sooner or later you find what they missed. He began in television news, reporting as Technology Correspondent for the UK's Channel 4 News, where he led the "Data Baby" project and covered stories from the Snowden leaks to the 2015 TalkTalk hack — the investigation that pulled him toward long-form reporting for good. He is the co-creator and host of the BBC podcast The Lazarus Heist (since renamed Cyber Hack), which charted North Korea's rise as a hacking power and reached the top of the international podcast charts, and of the Audible series The Dark Web. His books include Crime Dot Com, The Lazarus Heist, and Rinsed. His newest BBC series tells the story of Conti, one of the most profitable ransomware gangs ever to operate — and how the leak of its internal messages laid the whole operation bare. 🔗 LinkedIn | 🌐 geoffwhite.tech Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    30 min
  7. May 4

    Book: Deep Future — Creating Technology That Matters | An Interview with Pablos Holman | An Analog Brain In A Digital Age With Marco Ciappelli

    PODCAST EPISODE | An Analog Brain In A Digital Age With Marco Ciappelli Pablos Holman has built spaceships, zapped malaria-carrying mosquitoes with a laser, earned thousands of patents, and is now betting his venture capital on the inventors Silicon Valley forgot to fund. His new book, Deep Future: Creating Technology That Matters, is a call to arms against a tech industry that got drunk on software and forgot about the other 98% of the world. 📺 Watch | 🎙️ Listen | marcociappelli.com I grew up in a city full of inventors. They just didn't call themselves that. Florence in the fifteenth century wasn't running on venture capital. It was running on curiosity, obsession, and the refusal to accept that the way things had always been done was the way they had to be done. Leonardo didn't have a manual. Galileo didn't ask for permission before pointing a better telescope at the sky. They took things apart, looked at what was inside, and put them back together differently. They hacked things. That's Pablos Holman's word — and when he used it in our conversation, I recognized it immediately. Not as a tech industry term. As something much older. A way of being in the world that says: the instructions are a suggestion, not a ceiling. Pablos has had one of those careers that resists a tidy summary. He was writing code in Alaska as a kid, with one of the first Apples ever made and nobody around to teach him anything. He figured it out on his own — and never really stopped doing that. Cryptocurrency in the '90s. AI research before anyone called it that. Helping build spaceships at Blue Origin. Then years at the Intellectual Ventures Lab with Nathan Myhrvold, going after problems Silicon Valley had decided weren't worth the trouble: a laser that identifies and destroys malaria-carrying mosquitoes in flight, hurricane suppression systems, a nuclear reactor powered by nuclear waste. Six thousand patents. Thirty million TED Talk views. Now he runs a venture fund called Deep Future, and he's written a book with the same name. The subtitle says what he thinks about most of what Silicon Valley has been doing for the past two decades. Creating Technology That Matters. He calls the alternative shallow tech. Apps that replace taxis. Apps to rent a stranger's couch. Apps to have weed delivered by drone. Not useless, exactly — but not living up to what we actually have. And what we actually have, Pablos says, is the best toolkit in all of human history: more people, more education, more resources, more raw scientific understanding than any generation before us. If all that produces another chat app, something has gone badly wrong. The number he threw out in our conversation — and I'm going to mention it here because it deserves to be mentioned, not as a hook but as a quiet scandal — is that all the software companies in the world combined, every single one of them, account for about two percent of global GDP. The other ninety-eight is energy, shipping, food, manufacturing, construction, automotive. Industries that haven't fundamentally changed in a century. Industries that software can nudge a few percent better but cannot make ten times better. Ten times better is where Pablos starts. One of his portfolio companies is building autonomous sailing cargo ships — no crew, no fuel, no emissions — targeting a two-trillion-dollar industry that currently burns half its revenue on fuel. He's also continuing the malaria work that could save half a million lives a year, half of them children under five. That's the scale he's measuring things against. We got to AI eventually, as you do. What he said landed simply and cleanly: chatting is the least important thing we can do with it. What we should be using AI for is understanding things that were previously too complex to model — what's happening in every cell of your body, how to actually get a grip on the climate, how to start solving the problems that have been resistant to every tool that came before. Instead we are using it to generate fake videos and build an AI version of TikTok. We've hit peak entertainment, he said. I think that's right. And I think what comes after peak entertainment — if anything does — is the real question sitting underneath all of this. The conversation ended the way the best ones do: not with a conclusion, but with an invitation. Pick something you care about and work on it. The people who built Apollo weren't all rocket scientists. They were cable layers and logistics coordinators who never saw the rocket up close. But they were part of something that exceeded their own individuality, and they knew it, and that was enough. That pride is still available. Whether we want it more than we want another scroll — that's on us. Deep Future: Creating Technology That Matters is out now — find it here. Subscribe to the newsletter at marcociappelli.com. Let's keep thinking. About Marco Ciappelli Marco Ciappelli is Co-Founder & CMO of ITSPmagazine, Co-Founder & Creative Director of Studio C60, Branding & Marketing Advisor, Personal Branding Coach, Journalist, Writer, and Host of An Analog Brain In A Digital Age podcast. Born in Florence, Italy, and based in Los Angeles, he explores the intersection of technology, society, storytelling, and creativity — with an analog brain, in a digital age. 🌎 marcociappelli.com | itspmagazine.com | studioc60.com About Pablos Holman Pablos Holman is a futurist, inventor, and self-described "notorious hacker" with one of the more unusual résumés in American technology. He started writing code as a kid in Alaska on one of the first Apple computers ever made, and never stopped following that thread wherever it led. In the 1990s, he worked on cryptocurrency and early AI systems before either had found their way into the mainstream. In 2001, he joined Jeff Bezos at Blue Origin, where he helped explore new approaches to space travel. He then joined Nathan Myhrvold's Intellectual Ventures Lab, a deep tech invention lab that produced over 6,000 patents — including a laser system that identifies and destroys malaria-carrying mosquitoes in flight, a machine designed to suppress hurricanes, and a nuclear reactor powered by nuclear waste. His TED talks have accumulated over 30 million views. Holman is now Managing Partner of Deep Future, a venture capital fund backing inventors working on the hard physical problems the software industry left behind — autonomous shipping, new energy systems, food technology, and manufacturing. His book, Deep Future: Creating Technology That Matters (2025), is a critique of Silicon Valley's obsession with shallow tech and an invitation to aim at the world's actual problems. 🔗 LinkedIn | deepfuture.tech/about-pablos Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    41 min
  8. Apr 26

    New Book: Healing the Sick Care System — Why People Matter | An Interview with Gil Bashe | An Analog Brain In A Digital Age With Marco Ciappelli

    PODCAST EPISODE | An Analog Brain In A Digital Age With Marco Ciappelli The United States spends 18.7% of its GDP on health — two to three times what countries like Italy spend. Italy has a longer life expectancy. So what exactly are we paying for? Gil Bashe, Chair of Global Health & Purpose at FINN Partners, former combat medic, and author of Healing the Sick Care System: Why People Matter, joined me on An Analog Brain In A Digital Age to talk about what happens when a system designed to heal people forgets that people exist. This is not a rant. It's a diagnosis — from someone who has seen the system from every angle: the battlefield, the boardroom, the pharmaceutical lobby, and the bedside of his own child. 📺 Watch | 🎙️ Listen | marcociappelli.com Gil Bashe started his career as a paratrooper combat medic. He's also the father of a child with a rare disease. He spent years as a lobbyist for the pharmaceutical industry — and he'll tell you that upfront, without flinching, before explaining why he still thinks that work mattered. He has led billion-dollar global agencies, advised companies that make life-saving drugs, and sat in rooms with the CEOs of hospital systems, pharmacy chains, and insurance companies. He asked them once if they understood each other's business models. The honest answer was: no. That's the system he's writing about. Not a broken one — a fragmented one. A system where the prime customer of healthcare has become the system itself, and the actual patients have been quietly reclassified as beneficiaries. As Gil puts it: if your washing machine breaks and you call the company and they tell you you're a "beneficiary of our appliance," you'd think they were out of their minds. You paid for it. You're a customer. Treat you like one. His new book, Healing the Sick Care System: Why People Matter, was born from a long accumulation of observations — 11 or 12 years of writing about the health ecosystem from every angle — and catalyzed by one specific moment: the assassination of the UnitedHealthcare CEO, and the public reaction to it. The fact that the killer had a following. The fact that people were applauding. Gil found that more disturbing than anyone seemed comfortable admitting. When anger reaches that level, something in the system has gone deeply, fundamentally wrong. I should say: this is a conversation I had some skin in. I'm type 1 diabetic. I know what it's like to sit across from an endocrinologist who tells you things you already know, reads from a checklist, and never quite looks up from the laptop. The human element — the education, the empathy, the sense that this person actually sees you — is often just gone. And I think most doctors started their careers because they wanted to be healers. The system squeezed it out of them. Gil agrees. He says 51% of doctors now report burnout. Nearly 60% of nurses. And that's not a coincidence. That's a design failure. The AI question we kept circling was the one nobody in healthcare leadership seems to want to answer directly: if artificial intelligence takes some of the administrative burden off doctors' shoulders, does that time go back to patients — or does the system simply use it to push more throughput? More appointments per day, not more minutes per patient. Gil's framework for thinking about this is worth keeping: IQ, EQ, and TQ. Intellectual intelligence, emotional intelligence, and technology intelligence. The doctors we need going forward aren't just the ones who scored highest on their MCATs. They're the ones who can read a room. Who can hear a patient bring in a printout from WebMD and respond with curiosity instead of dismissal. Who understand that a curious patient is a gift, not an inconvenience. He told me a story from the book — one doctor who cut his wife off mid-sentence and said, "Who are you gonna believe? Me, or a patient?" And another doctor, in Santa Monica, who performed a long and complicated surgery on his daughter, walked into the hospital cafeteria in his surgical scrubs with photographs of every step of the procedure, laid them out on the table, explained everything in plain language, and then left his personal cell phone number. "Call me with any question." They did. He picked up. That's not technology. That's not policy. That's personality. And Gil's argument — which I think is correct — is that we've built a system that systematically selects against it. The hopeful part of the conversation surprised me. I expected nuance. What I got was genuine belief. We have the best trained doctors in the world. We are the source of global medical innovation. We spend enough money — the problem isn't resources, it's alignment. The fix, as Gil sees it, starts with every part of the system — payers, pharmaceutical companies, hospital systems, policy makers — looking in the mirror and asking: am I still on mission? And then, slowly, getting back to why this system was created in the first place. Healing the Sick Care System: Why People Matter is out now. Get the book here. And if this kind of conversation is what you come here for, subscribe to the newsletter at marcociappelli.com. — Marco Co-Founder ITSPmagazine & Studio C60 | Creative Director | Branding & Marketing Advisor | Personal Branding Coach | Journalist | Writer | Podcast: An Analog Brain In A Digital Age ⚠️ Beware: Pigs May Fly | 🌎 LAX🛸FLR 🌍 About Marco Marco Ciappelli is Co-Founder & CMO of ITSPmagazine, Co-Founder & Creative Director of Studio C60, Branding & Marketing Advisor, Personal Branding Coach, Journalist, Writer, and Host of An Analog Brain In A Digital Age podcast. Born in Florence, Italy, and based in Los Angeles, he explores the intersection of technology, society, storytelling, and creativity — with an analog brain, in a digital age. 🌎 marcociappelli.com About the Guest Gil Bashe is Chair of Global Health & Purpose at FINN Partners, one of the world's largest independent communications agencies. A former combat medic and paratrooper turned award-winning health communications leader, he has shaped the field across global agencies, trade associations, and private equity ventures over a 40-year career. He is a PM360 Lifetime Achievement Award recipient, named among PRWeek's Top 30 Most Influential People in Health PR, honored as an MM&M Top 10 Innovation Catalyst, and tapped by PRovoke Media as a Top 25 Innovator. He serves on the boards of the American Diabetes Association and the Marfan Foundation, and is editor-in-chief of Medika Life. Healing the Sick Care System: Why People Matter is published by Health Administration Press (February 2026). LinkedIn | Get the Book Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    37 min

About

[ Formerly Redefining Society & Technology ] An Analog Brain In A Digital Age Podcast is your backstage pass to my mind — where analog meets digital, and the occasional pig flies. In an age racing toward algorithms and automation, the best ideas still come from curiosity, experience, emotion, and the unexpected connection. What you'll find are conversations on technology & society, storytelling in all its forms, branding & marketing, creativity, and the odd surprise.

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