Sales Mindset and Business

Stephen Rowan
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A daily micro podcast to help you get the more out of life Short daily knowledge bombs to equip you in business

  1. 12/18/2022

    Sunday - Time for a Break

    DRAFT

    3 min

  2. 12/17/2022

    Saturday - It's okay to say no to a work Christmas night out

    It's okay to say no to a work Christmas night out if you don't feel  comfortable going. Going to social events with your colleagues can be  intimidating, especially if an alcohol-centric atmosphere isn't the  right environment for everyone. There are other reasons too why it might  not be suitable for you to attend; maybe the event will take place at  an inconvenient time or location, or perhaps your budget doesn't allow  it. It can also be difficult to balance professional and personal  relationships with colleagues, so attending a work function outside  normal hours may not be ideal.    No matter your reason for not wanting to go, it is important that you  feel comfortable declining invitations to avoid any awkwardness or  potential conflict. Remember that it is your decision and you should not  be forced to attend if you don't want to. Communicate clearly and  politely with your colleagues, so they know why you are not available,  and explain that while you would love to join in the festivities, it  simply isn’t feasible this year. You can also suggest alternative  activities like getting together for lunch during the work day or  organizing a virtual Christmas gathering instead.     At the end of the day, it's okay to say no – whatever your reason may  be! Respect yourself, respect others, and make sure that your decisions  align with what is best for yourself and those around you. They may not  understand at first but will come to accept it.

    5 min

  3. 12/16/2022

    Friday - Active listening

    Active listening is a communication technique that requires the listener  to fully concentrate, understand, and try to recall what is being said.  It involves hearing the spoken words and paying close attention to the  speaker's body language and non-verbal cues. The listener should avoid  any judgments or assumptions while actively listening,    How can you practice active listening?    1. Show that you are listening: Eye contact, nodding your head, and  making affirmative sounds such as "uh-huh" can all show the speaker that  you are paying attention and engaging with what they are saying     2. Ask questions: Asking clarifying questions can help to ensure that  both parties are on the same page and that you have a complete  understanding of what is being said     3. Avoid distractions: Any external distractions such as phones,  laptops, or other people can be a significant obstacle in actively  listening. It is essential to ensure that there are no distractions  before engaging in active listening     4. Take notes: Taking notes can help to ensure that you remember the  conversation in case you need to refer back to it at a later date     5. Use reflective statements: Reflective statements are phrases or  questions that repeat or paraphrase what the speaker has said, such as  "So you're saying…?" This allows the speaker to know that you are paying  close attention and understanding what they are saying     Active listening is an important communication skill that can help build  relationships, increase understanding, and ensure messages get across  clearly. In addition, practising active listening helps ensure better  communication between parties and creates a feeling of mutual respect.  You can become an active listener and improve your communication skills  with some effort and practice.    This is not just a skill for sales. it's a skill for life.

    4 min

  4. 12/14/2022

    Wednesday – Rejection

    Rejection is a major issue in the sales industry. It can lead to lower morale, missed opportunities, and decreased profits. To mitigate the effects of rejection in sales, it's important to understand why it happens and how you can prevent it from occurring     In some cases, rejection occurs because your product isn't a good fit for the customer or because they don't have the budget for what you're offering. In other cases, it may be due to personality conflicts between you and the customer or simply because they aren't interested in buying what you're offering at that time     No matter the reason for rejection, there are steps you can take to help reduce its impact on your business.     Focus on understanding the customer's needs and goals. This will help you identify the best solution for them, which may not necessarily be what you are offering.  Practice active listening to ensure that you fully comprehend the customer's requirements before suggesting a product or solution.  Use feedback from customers who have rejected your offer to refine your strategies and make sure that prospects are more likely to purchase from you.      Finally, stay positive even when facing rejection. Remind yourself of past successes and focus on building relationships with potential customers instead of closing deals. By doing so, you can turn a negative experience into an opportunity to build trust with prospective buyers and ultimately grow your business

    4 min

  5. 12/14/2022

    Thursday – Fulfillment

    When it comes to successful sales and  customer satisfaction, product fulfillment is key. Ensuring that  customers receive the products they ordered promptly is essential for an  enjoyable buying experience. By providing great customer service  throughout the entire purchase process, from start to finish, businesses  can ensure a higher level of satisfaction from their clients. Product  fulfillment also plays an important role in overall business operations  by helping streamline other processes like inventory management and  shipping. By making sure that orders are fulfilled quickly and  efficiently, businesses can create a positive chain reaction with  further benefits like improved efficiency, better resource utilization,  and decreased costs. At its core, product fulfillment is  all about creating lasting relationships between buyers and sellers  through trust and reliability. When customers feel confident that their  orders will be processed and shipped quickly, they are more likely to  return for future purchases. And happy customers often mean better  reviews, which can help attract further business. Ultimately,  product fulfillment is the key to successful sales and customer  satisfaction. By consistently meeting customer expectations throughout  the entire purchase process, businesses can ensure a positive buying  experience and build lasting relationships with their clients. It's a  win-win situation for both buyers and sellers! When it  comes to providing great service and keeping customers satisfied,  excellent communication is also essential. Keeping in contact with  customers via email or phone ensures that any questions or concerns are  addressed swiftly – helping create an even smoother purchasing process. Remember  if it's not written down it's not a process.  Take the time to  construct a chain of action to carry out and a checklist of  deliverables. For the love of god do not assume things, things.  Have been completed.   Getting a sale is good but fulfilling it and knowing that all parties are happy is great.

    2 min

  6. 12/13/2022

    Tuesday – The Sales Mindset

    Having a sales mindset means having  the right attitude and approach when it comes to selling. It is about  being open-minded, proactive, and willing to take risks to achieve  success. It also requires an understanding of the customer’s needs and  goals as well as being able to effectively communicate with customers.  Finally, it involves understanding your product or service inside out so  you can explain its benefits and features confidently Developing  a sales mindset is not something that happens overnight – it takes  practice and dedication. However, once you’ve honed your skills, you  will be rewarded with greater sales results. By keeping an open mind  while staying focused on customer needs and maintaining enthusiasm for  your product or service, you can develop a successful sales mindset. In  addition to having the right attitude, there are also specific  strategies that you can employ to help develop your sales mindset. It’s  important to research industry trends so you have an up-to-date  understanding of customer needs and preferences. You should also stay  organized by creating a plan of action to ensure consistent progress  toward achieving your goals. Lastly, be sure to track and review key  performance indicators such as conversion rates or customer satisfaction  scores to identify areas for improvement Having a  positive sales mindset is essential for success in sales, no matter what  product or service you are selling. With dedication and consistency,  anyone has the potential to become an expert seller – so don’t be afraid  to take the first steps and start developing your sales mindset today! .It  also helps to have a supportive network of people around you that can  offer advice, guidance, and encouragement as you grow in your sales  career. Don't be afraid to ask for help from those who are more  experienced than you, or even join a professional networking group. Even  the most successful salespeople had someone they looked up to early in  their careers – so make sure to find your mentors and role models on  your path toward success Furthermore, don’t forget that  having a positive attitude is key when it comes to fostering an  effective sales mindset. Instead of letting rejection get you down. The best five ways to develop a sales mindset are: 1. Research industry trends and customer needs 2. Create a plan of action to ensure consistent progress; 3. Track and review your performance 4. Utilise supportive networks for advice and guidance 5. Maintain a positive attitude, even when dealing with rejection By  following these five steps you can develop the right sales mindset for  success in your career! Get started today and watch as your skills  improve, and your confidence grows – the sky is the limit!

    3 min

  7. 12/12/2022

    Monday – Core Skills

    Their 10 core skills that you need to have to carve out a long and illustrious career as a sales professional.  People always like a list it’s easily digestible and they know how long the need to hold on for to hear all the gems   These are my 10 core skills   1. Communication: I have excellent verbal and written communication skills, enabling me to persuade customers effectively and explain products.  2. Interpersonal Skills: People skills are essential for sales professionals, as they interact with customers daily to identify their needs and provide solutions   3. Negotiation: A successful sales professional must be able to negotiate deals that benefit both parties while ultimately achieving their employer's goals.  My ethos is that both parties should be part of a winning relationship.     4. Problem Solving: With an understanding of customer needs, sales pros must then be able to find innovative solutions that meet those needs.    5. Time Management: Juggling multiple tasks is part of any job but especially so for sales reps who often have to manage complex customer relationships and keep track of deadlines   6. Goal Setting: To measure success, sales professionals must set realistic goals and objectives that they will use to track progress.  I strongly believe in goals, measurement and review in my personal and professional life.  7. Product Knowledge: Sales reps need to be experts on the products they sell to effectively explain them and answer customer questions.  It is impossible to a product/service unless you are passionate about and fully understand what it is   8. Analytics: It's important for sales professionals to understand data analytics to make informed decisions when setting goals and measuring progress. This helps measure the sales team's performance and is invaluable in helping any marketing or advertising budgets.  9. Networking: A great way for sales pros to find new opportunities is through networking—building connections with people at other companies who can refer them or provide leads. People buy people, and many recommendations or endorsements are powerful allies.  10. Persistence: Often, prospects may take a long time to close—and sales pros need the tenacity and resilience to maintain relationships with customers and keep nudging them until they make a purchase.  Maintaining a relationship and presence is essential in letting clients know you care.   Demonstrating these core skills will be key to success in any sales role. With hard work, dedication, and practice, sales reps can hone their abilities and become top performers.

    7 min

  8. 12/11/2022

    SUNDAY - Asking For Help

    Asking for help can be intimidating, but it is an essential part of life. Every person needs to know that they have people who are there for them when times get tough. Whether reaching out to family and friends for emotional support or finding a professional to guide you through difficult situations, having people to lean on can make all the difference in your journey. But why do people want to help you? The answer is simple: we all care about each other and want our fellow human beings to succeed and lead fulfilling lives. So even if someone doesn't know you personally, most individuals will take the time to lend a helping hand – no one should ever feel alone. So don't be afraid to reach out and ask for help when you need it! Everyone deserves a support system, and asking for assistance is the first step in building one. There's no shame in letting someone know that you need their assistance; chances are they will be more than happy to help. Your journey may not always be easy, but having a caring community of people surrounding you can make it that much easier. Ultimately, we all want everyone to succeed – so don't hesitate to ask for a helping hand! 5 ways to ask for help 1. Be direct – Explain to the other person what you need help with and how they can help you 2. Ask specific questions – Rather than giving a broad overview of your problem, ask pointed questions so people can easily understand what kind of assistance they're providing. 3. Offer something in return - If possible, offer to do something for the other person to show your appreciation for their help or advice. 4. Show gratitude - Thank the other person for taking the time to assist you; even a small gesture like this can go a long way! 5. Follow through - After receiving help, make sure to follow up and let the other person know if you need any additional assistance Remember: asking for help is not a sign of weakness but rather a strength that allows us to build meaningful relationships with others and grow as individuals. We are all in this together - so don't hesitate to reach out and ask for a helping hand when you need it! Everyone deserves support, and you never know who may be willing to lend an ear or provide guidance when times get tough. So don't be afraid to ask for help – the world is full of people who are more than willing to listen and assist! You can catch all episodes on Facebook Instagram TikTok Twitter iTunes Spotify YouTube LinkedIn LINK IN BIO

    5 min
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A daily micro podcast to help you get the more out of life Short daily knowledge bombs to equip you in business

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