The Pivot Experience Podcast

Alex Seale

Welcome to The Pivot Experience! I am sharing my experience in leadership from being in management for over 20 years with one of the country’s top brands. Want to grow? Want to help your team grow? Subscribe to The Pivot Experience.

  1. Jun 6

    TPE Ep. 100 Serving People, Not Just Chicken ft. Josh Carter

    Serving People, Not Just Chicken with Chick-fil-A Operator Josh Carter What does it take to build a high-performing business without losing sight of the people who make it possible? In this episode of The Pivot Experience Podcast, Alex Seale sits down with Chick-fil-A Owner/Operator Josh Carter for a candid conversation about leadership, culture, and the responsibility that comes with influencing others. Raised in a family deeply connected to Chick-fil-A, Josh shares how his upbringing shaped his leadership philosophy and why he believes the greatest organizations are built when leaders choose to prioritize people over transactions. Together, Alex and Josh explore the tensions leaders face every day—balancing standards with grace, performance with culture, and results with relationships. Whether you’re leading a restaurant, a business, a team, or your own family, this conversation offers practical insights on developing people, creating ownership, and building a legacy that extends far beyond the bottom line. In This Episode: * What “serving people, not just chicken” really means * Leading through pressure without sacrificing culture * How to build teams that care deeply and perform consistently * The balance between accountability and grace * Developing future leaders and creating lasting impact * Lessons learned from operating one of the busiest Chick-fil-A locations in the region If you’re looking to become a leader people want to follow—not because they have to, but because they want to—this episode is for you. Subscribe to The Pivot Experience Podcast for more conversations that help leaders pivot into their next.

    1h 1m
  2. Feb 28

    TPE Ep. 96 The Power of Simplicity ft. Amos Balongo

    What does it take to build something that lasts—across cultures, continents, and generations? In this powerful episode, we sit down with Amos, founder of the Camp Ohana Foundation, to unpack the heart behind a movement that has transformed the lives of children around the world. What started in 2008 with a spark of vision has grown into a global initiative bringing education, creativity, and connection to underserved communities in Kenya and beyond. Amos shares the real story behind launching Camp Ohana—early challenges, bold risks, and the resilience required to build Africa’s first children’s library and the continent’s first Children’s Ukulele Orchestra. We explore how access to education, music, and community shapes not just knowledge, but confidence, character, and hope. This conversation goes beyond nonprofit leadership. It’s a masterclass in vision, sustainability, and servant leadership—including how to dream big without burning out, how to build something that outlives you, and what global citizenship really means for the next generation of leaders. If you’re a leader, founder, educator, or someone who cares about leaving a meaningful legacy, this episode will challenge the way you think about impact, influence, and what it truly means to build a movement—not just an organization. In this episode, you’ll hear about: ​ The spark that launched Camp Ohana and the challenges of building in Kenya ​ Why true empowerment goes beyond education ​ How music and creativity can unlock confidence and connection ​ Leadership principles for building sustainable impact ​ The importance of global connection for future leaders ​ What children in Kenya have taught Amos about joy, leadership, and perspective ​ How to build something that lasts—and the dream that still fuels the future of Camp Ohana 🎧 Whether you lead a team, run a nonprofit, or simply want to make a difference, this conversation will stretch your vision for what’s possible when purpose meets action.

    44 min
  3. Feb 20

    TPE Ep. 95: The Chief Connectioneer ft. Angela Reed

    What does it take to lead with clarity when your career spans radically different worlds? In this episode of The Pivot Experience Podcast, we sit down with Angela Reed, a seasoned leader whose journey includes influential roles across brands and industries like Chick-fil-A, Porsche, Sony Pictures, and education. Angela brings a rare perspective on what actually translates across leadership contexts—and what doesn’t. We unpack the consistent leadership principles that have grounded her through diverse environments, the unique culture she experienced at Chick-fil-A, and how storytelling has become one of her most powerful tools for influence. Angela shares real moments where a well-timed story shifted the direction of a team, along with practical wisdom for leaders who feel stuck in seasons of transition or uncertainty. If you’re an emerging leader, entrepreneur, or franchise owner wrestling with fear, vision, or your next pivot—this conversation will challenge you to rethink how you lead, how you communicate, and how you show up. In this episode, you’ll learn: • The one leadership principle that translates across every industry • What Chick-fil-A’s leadership culture gets right—and how to apply it anywhere • How to turn your personal story into a leadership advantage • Why storytelling is one of the most underutilized tools of influence • The mindset shift leaders must make to move from fear-based leadership to vision-driven leadership • How to lead yourself through seasons of uncertainty and transition • A hard-earned lesson every emerging leader needs to hear before their next step 🎧 Whether you’re navigating a pivot, leading in a complex organization, or simply trying to find your footing in a new season—this episode will give you language, clarity, and courage for what’s next.

    34 min

Ratings & Reviews

5
out of 5
3 Ratings

About

Welcome to The Pivot Experience! I am sharing my experience in leadership from being in management for over 20 years with one of the country’s top brands. Want to grow? Want to help your team grow? Subscribe to The Pivot Experience.