The Bottom Line Pharmacy Podcast: Sykes & Company, P.A.

Sykes & Company, P.A.
  • 5.0 (6)
  • Management
  • Updated Biweekly

Welcome to the Bottom Line Pharmacy Podcast! On this show, we bring you valuable insights from pharmacists, key vendors and other innovators to bring you pharmacy CPA advice and fuel your bottom line. Subscribe wherever you listen to podcasts for the latest in independent pharmacy! 

  1. Data, Peptides, and AI: 2026 Quarter 2 Pharmacy Update with Dr. Nicolette Mathey, PharmD, Dotti CRM

    3d ago

    Data, Peptides, and AI: 2026 Quarter 2 Pharmacy Update with Dr. Nicolette Mathey, PharmD, Dotti CRM

    Send us Fan Mail Send us Fan Mail Schedule an Rx Assessment What's really going on with peptides, AI, and the future of independent pharmacy? Turns out, quite a lot. Dr. Nicolette Mathey, PharmD, Founder and CEO of Atrium24 and Dotti CRM, for her quarterly update on the independent pharmacy landscape. We talk about: Headwinds and tailwinds for Q2 of independent pharmacyUpcoming PCAC meeting and what it means for peptide compoundingThe dangerous peptide gray marketHow AI is eliminating inefficiencies and transforming pharmacy salesAnd more! Stay connected with Nicolette, Atrium24, and Dotti: Nicolette’s LinkedIn Atrium24 Website Atrium24 Facebook Atrium24 LinkedIn Stay connected with us: Facebook Twitter LinkedIn Scotty Sykes – CPA, CFP LinkedIn Scotty Sykes – CPA, CFP Twitter Bonnie Bond – CPA LinkedIn Bonnie Bond – CPA Twitter More resources on this topic: Podcast – Driving Independent Pharmacy Profitability in 2026 with Nicolette Mathey, PharmD, CEO of Atrium24 Podcast – A Pharmacists Run for Congress with Dr. Didi Okpareke, PharmD, RPh Podcast – KPIs for the Rapid Growth Pharmacy with Jim Hrncir, R. Ph, Owner of Las Colinas Compounding Pharmacy

    25 min
  2. From the Lab to Legislature: A Pharmacists Run for Congress with Dr. Didi Okpareke, PharmD, RPh

    May 22

    From the Lab to Legislature: A Pharmacists Run for Congress with Dr. Didi Okpareke, PharmD, RPh

    Send us Fan Mail Schedule an Rx Assessment: https://www.sykes-cpa.com/rx-assessment-service/ Support Didi’s Campaign: https://www.didiforcongress.com/ What does it take for a pharmacist to go from opening a compounding pharmacy to running for U.S. Congress? Turns out, it takes a lot. In this episode, Austin and Scotty sit down with Dr. Ndidiamaka Okpareke, PharmD, Owner of Olive Tree Compounding, and U.S. Congressional Candidate for NM CD1 to find out. We talk about:  - Didi’s path to pharmacy ownership  - Top advocacy issues facing compounding pharmacies - Over-regulation of 503A compounding pharmacies and the peptide debate  - Campaign updates And more! Stay connected with Dr. Ndidiamaka Okpareke: Didi’s website: https://www.didiforcongress.com/ Didi’s Instagram: https://www.instagram.com/didiforcongress/ Didi’s Facebook: https://www.facebook.com/DidiForCongress/ Didi’s Twitter (X): https://x.com/DidiForCongress Olive Tree Compounding: https://www.olivetreecompounding.com/ Check out all our social media: Facebook: https://www.facebook.com/sykesandco Twitter: https://twitter.com/OllinSykes LinkedIn: https://www.linkedin.com/company/sykes-&-company-p-a-?trk=tyah Scotty Sykes – CPA, CFP LinkedIn: https://www.linkedin.com/in/scottysykes/ Scotty Sykes – CPA, CFP Twitter: https://twitter.com/ScottySykesCPA More resources on this topic:  Podcast – Inside the Fight for Compounding with Scott Brunner: https://www.youtube.com/watch?v=o5X4cfI9gY4&list=PLbdUM3PBAwLvuE95Acu1EbvpV_PUBqVfo&index=17  Podcast – And Out Came the PBM Reform: https://www.youtube.com/watch?v=f-dK5NBK4K8&list=PLbdUM3PBAwLvuE95Acu1EbvpV_PUBqVfo&index=7

    31 min
  3. Marketing That Moves the Needle with Bruce Kneeland, Independent Pharmacy Marketing Specialist

    May 14

    Marketing That Moves the Needle with Bruce Kneeland, Independent Pharmacy Marketing Specialist

    Send us Fan Mail Schedule an Rx Assessment What's the difference between marketing and advertising and why does it matter for your pharmacy?  In this episode of the Bottom Line Pharmacy Podcast, Austin Murray sits down with Bruce Kneeland, longtime independent pharmacy advocate and host of the Pharmacy Crossroads podcast, for a candid conversation about what it really takes to grow an independent pharmacy in today's competitive landscape. Bruce shares his fascinating journey from a chance job posting at BYU that landed him in Fargo, North Dakota, to senior roles at Health Mart, AmerisourceBergen, and eventually becoming a consultant and road-tripper who has visited pharmacies coast to coast. In this episode, Bruce and Austin cover: Marketing vs. advertising and why confusing the two is costing pharmacies patientsThe word-of-mouth myth and why relying on it alone is "killing you slowly"Messaging that connects how to talk about complex services like compounding in language patients actually understandThe B2B opportunity and why your real customer for compounding and specialty services might be the prescriber, not the patientAnd more!Stay connected with Bruce Kneeland and his work: Pharmacy Crossroads Podcast | Bruce Kneeland LinkedIn | Dispense Times Check out all our social media: Facebook | Twitter | LinkedIn | YouTube | TikTok | Instagram More resources on this topic: Podcast - Marketing for Independent Pharmacies with Gabe Trahan

    32 min
  4. Pharmacy AI Compliance 101 with Josh Potter Director of Pharmacy Compliance, PRS Pharmacy Services

    May 7

    Pharmacy AI Compliance 101 with Josh Potter Director of Pharmacy Compliance, PRS Pharmacy Services

    Send us Fan Mail Send us Fan Mail Schedule an Rx Assessment AI is rapidly becoming part of the pharmacy workflow but when it comes to compliance, accuracy, and patient safety, there’s far more to consider than just efficiency gains. In this episode of The Bottom Line Pharmacy Podcast, Austin Murray sits down with Josh Potter, Director of Compliance at PRS Pharmacy Services, to break down how AI is actually being used in pharmacy today. They cover: Common use cases including workflow automation, patient engagement, inventory management, and pricing optimizationThe critical importance of HIPAA compliance, business associate agreements, and protecting patient PHI when using AI toolsState-level considerations, including emerging regulations around AI-generated healthcare contentAnd more! Stay connected with PRS Pharmacy Services: PRS Website | PRS Facebook | PRS Instagram | PRS LinkedIn | PRS Twitter | PRS YouTube Check out all our social media: Facebook | Twitter | LinkedIn | YouTube | TikTok | Instagram   More resources on this topic: Podcast - AI, Audits, & Advocacy: The Pharmacy Survival Guide

    33 min
  5. The MFP Payment Puzzle with Katheryne Richardson, PharmD, CSO at Beacon Channel Management

    Apr 23

    The MFP Payment Puzzle with Katheryne Richardson, PharmD, CSO at Beacon Channel Management

    Send us Fan Mail MFP is officially here and for many pharmacies, the biggest challenge isn’t the pricing, it’s understanding how the money actually flows and making sure you’re getting paid correctly. In this episode of The Bottom Line Pharmacy Podcast, Austin Murray sits down with Katheryne Richardson, Chief Strategy Officer at Second Sight Solutions (Beacon Channel Management) to break down the mechanics of Maximum Fair Price (MFP), how reconciliation works, and what pharmacies need to be watching closely in this evolving reimbursement landscape. They cover: What MFP is and why it’s impacting pharmacies for the first time in 2026How the Beacon platform provides visibility into the MFP rebate lifecycleCommon misconceptions around payment timing and reconciliationThe critical differences between MFP rebates and 340B claimsPractical tips for resolving payment discrepancies and staying proactiveAnd more! More About Beacon Channel Management: Beacon Channel Management is and innovative technology that reimagines how drug discount data is exchanged, establishing new connections and improving transparency for drug manufacturers and 65,000 of their customers. Stay connected with Beacon Channel Management: Beacon Website Check out all our social media: Facebook Twitter LinkedIn Scotty Sykes – CPA, CFP LinkedIn Scotty Sykes – CPA, CFP Twitter   More resources on this topic: Beacon Rebate Model: https://cm.beaconchannelmanagement.com/ Podcast - MDPNP's Impact on 340B: https://youtu.be/rJWNA7hHThY

    19 min
  6. Inside NCPA: Advocacy Wins, Owner Resources, Real-World ROI with Mark Ey and Hashim Zaibak

    Mar 12

    Inside NCPA: Advocacy Wins, Owner Resources, Real-World ROI with Mark Ey and Hashim Zaibak

    Send us Fan Mail Send a text Schedule an Rx Assessment Is NCPA really worth it for independent pharmacy owners? What's the real world ROI of being apart of NCPA?  In this episode, Scotty Sykes, CPA, CFP, Bonnie Bond, CPA, MBA, and Austin Murray sit down with Mark Ey, COO of NCPA and Hashim Zaibak, PharmD, CEO of Hayat Pharmacy to break down what NCPA actually does for independent community pharmacies and why so many owners miss the real value hiding in plain sight. We cover: Why NCPA advocacy matters (and how it amplifies the patient voice in Washington)Ownership Workshop and other owner resourcesThe biggest business lesson many owners learn too late: profit ≠ cash flowWhy LTC is a major opportunity for the next 5–10 yearsStudent and young pharmacist pathways (school visits, internships, and building the next generation)And more! More About NCPA: Founded in 1898, the National Community Pharmacists Association is the voice for the community pharmacist, representing over 18,900 pharmacies that employ more than 235,000 individuals nationwide. They are rooted in the communities where they are located and are America’s most accessible health care providers. Likewise, they are community leaders actively involved in community-oriented public health, civic, and volunteer projects. Many hold local elected offices; others serve as state legislators. Stay connected with NCPA: NCPA Website NCPA LinkedIn NCPA Instagram NCPA Facebook NCPA Twitter (X) NCPA YouTube Check out all our social media: Facebook Twitter LinkedIn Scotty Sykes – CPA, CFP LinkedIn Scotty Sykes – CPA, CFP Twitter More resources on this topic: NCPA Membership portal Podcast - Pharmacy Leadership Amplified with Dr. Hashim Zaibak, PharmD Podcast - From Zero to Community Pharmacy Hero Featuring Hashim Zaibak, PharmD

    42 min
  7. Infusion Revolution Series | Building a Resilient Infusion Business Model with Jordan Akers VanName

    Mar 5

    Infusion Revolution Series | Building a Resilient Infusion Business Model with Jordan Akers VanName

    Send us Fan Mail Infusion is booming and it’s not just because of an aging population. As technology unlocks new gene therapies, autoimmune treatments, and ultra-rare specialty drugs, infusion pharmacies are being pushed to scale faster, operate tighter, and deliver a better patient experience than ever. In this episode of The Bottom Line Pharmacy Podcast, Scotty Sykes, CPA, CFP® and Austin Murray sit down with Jordan VanName, RN, Owner of FusionIQ Nursing to talk about what separates a high-performing infusion operation from one that gets stuck in bottlenecks, delays, and compliance headaches. We cover: Why infusion growth is accelerating and what’s driving demandOne of the biggest operational bottleneck in Infusion pharmaciesWhy “a prescription is not an order” and what that means for complianceWhat “top notch care” really looks like from first referral to post-infusion follow-upAnd more! More About Our Guest: Jordan VanName is a seasoned healthcare leader and clinical expert with nearly two decades of experience on the frontlines of patient care and specialized medical operations. As the founder of FusionIQ Nursing Solutions, Jordan leverages her extensive background to bridge the gaps between clinical excellence, operational efficiency, and regulatory compliance. Jordan’s career began in 2007 at UNC Chapel Hill, where she developed a foundation in complex healthcare environments. After graduating from Alamance Community College and later South University, she began her nursing practice in 2011 at the prestigious North Carolina Jaycee Burn Center. The inspiration for FusionIQ Nursing Solutions came from Jordan’s firsthand observation of a fragmented industry. Following her career into specialty pharmacy nursing agencies, she identified a critical void: many organizations lacked the cohesive clinical and operational leadership necessary to keep pace with the rapid growth of specialty pharmaceuticals. Driven by a mission to eliminate operational inefficiencies and improve data utilization, Jordan founded FusionIQ. Today, she consults for healthcare agencies, pharmacies, and manufacturers, helping them navigate the complexities of modern medicine through innovation and high-standard clinical leadership. Beyond her professional achievements, Jordan is a dedicated wife and a mother to three children under the age of ten. She finds balance and rejuvenation through her love for the outdoors, often spending her free time gardening or enjoying the beach with her family Stay connected with Jordan and FusionIQ Nursing: Jordan's LinkedIn FusionIQ Nursing Website FusionIQ Nursing LinkedIn Stay connected with us: Facebook Twitter LinkedIn Scotty Sykes – CPA, CFP LinkedIn Scotty Sykes – CPA, CFP Twitter More resources on this topic: Podcast - Driving Independent Pharmacy Profitability in 2026 Podcast – Opening an Infusion Pharmacy Podcast – KPIs for the Rapid Growth Pharmacy

    23 min
  8. Protecting Pharmacy Data in the Age of Social Engineering with Chris Sykes, IT Director, MCSA, MS

    Feb 19

    Protecting Pharmacy Data in the Age of Social Engineering with Chris Sykes, IT Director, MCSA, MS

    Send us Fan Mail Schedule an Rx Assessment With cybercriminal activity accelerating and AI making scams more sophisticated by the day, one of the greatest threats facing pharmacies is through social engineering. Not by hacking systems, but by manipulating people. In this episode, Austin Murray and Scotty Sykes are joined by Chris Sykes, IT Director at Sykes & Company, to break down what social engineering really is, why pharmacies are prime targets, and how these attacks are evolving through email, phone calls, text messages, and even deep-fake technology. We cover: What social engineering is and how pharmacies are being targeted todayCommon pharmacy-specific scams, including fake refill notices, insurance requests, and ACH change attemptsHow AI and deep-fake voices are raising the stakesPractical steps pharmacies can take to slow down, verify requests, and protect PHIAnd more! More About Our Guest: Chris Sykes is the Director of IT at Sykes & Company, P.A., where he has been a key part of the team since 2006. With nearly 25 years in the IT industry, Chris combines deep technical expertise with a passion for helping both the firm and its clients become more efficient, secure, and technology-driven. Chris holds a Bachelor of Science in Business Administration with a concentration in Management Information Systems and a Master of Science in Technology Systems, both from East Carolina University. Outside of work, Chris enjoys running marathons, fishing and hunting with his boys, and spending quality time with his family at the beach. Learn more about Chris Sykes: Chris Sykes LinkedIn Check out all our social media: Facebook Twitter LinkedIn Scotty Sykes – CPA, CFP LinkedIn Scotty Sykes – CPA, CFP Twitter More resources on this topic: Podcast - AI, Audits, & Advocacy: The Pharmacy Survival Guide with Trenton Theide Podcast - Navigating Cybersecurity, NIST and HIPAA Blog - Technology, Security and Your Pharmacy Blog - Protect You and Your Pharmacy: The Growing Threat of Ransomware Blog - Backing Up Your Business Data Blog - Spot a Hacked Email or Bad Website Blog - Protect Your Pharmacy Data from Hackers

    21 min
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Ratings & Reviews

5
out of 5
6 Ratings

About

Welcome to the Bottom Line Pharmacy Podcast! On this show, we bring you valuable insights from pharmacists, key vendors and other innovators to bring you pharmacy CPA advice and fuel your bottom line. Subscribe wherever you listen to podcasts for the latest in independent pharmacy! 

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