Hire Learning with Oz Rashid

MSH International, LLC
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Hire Learning with Oz Rashid is a series of raw, honest, and entertaining conversations with top-performing business leaders across an array of industries that focus on the one thing every business leader has to play a part in: finding top talent. The reality is that making the right or wrong decisions when hiring not only impacts you as a leader - it affects every aspect of the business. The goal of the show is to help business leaders learn new ways of approaching the way they identify and engage top talent. Follow us on: Instagram @hirelearningpodTwitter @hirelearningpodTikTok @Hirelearningpodcast. Hosted on Acast. See acast.com/privacy for more information.

  1. 6d ago

    Help Wanted: Training My Replacement and 4 More Work Dilemmas with Oz Rashid of MSH Talent

    In this episode, we launch "Help Wanted," a new segment where our host, Oz Rashid, CEO of MSH Talent, answers anonymous questions from listeners in real time, without seeing them beforehand.  Oz works through five workplace dilemmas: a marketing manager who suspects they're training their replacement; a founder whose hands-off culture cost him a senior recruiter; a candidate turned down after eight interviews; an employee who let a teammate take the blame; and a new manager who misses the work they were promoted out of.  Along the way, Oz shares how MSH added accountability to a people-first culture and why he believes four interviews are usually enough. KEY TAKEAWAYS 00:00 Introduction to “Help Wanted.” 02:12 They asked me to train my replacement. 05:06 The questions to ask your manager before the handover. 08:50 A founder's no-micromanagement culture backfires. 10:06 Empowerment without accountability equals entitlement. 14:20 Eight interviews, then "we wanted more experience." 16:18 Why you shouldn't burn the bridge. 18:42 I let him take the fall. 22:30 I got the promotion and now I miss my old job. 25:25 Why companies need career paths beyond management. Have a question of your own? Send it to helpwantedoz@yahoo.com. Connect with our host, Oz Rashid, on LinkedIn: https://www.linkedin.com/in/ozrashid. To learn more about MSH, visit https://www.talentmsh.com. RESOURCES MENTIONED MSH Talent: https://www.talentmsh.com "Start With Why" by Simon Sinek, one of the leadership books Oz references on empowering teams: https://www.amazon.com/dp/1591846447 "Leaders Eat Last" by Simon Sinek, the companion book Oz references on empowering teams: https://www.amazon.com/dp/1591845327 Adam Grant, the organizational psychologist Oz cites alongside Sinek: https://adamgrant.net “Help Wanted” submissions, where listeners can send in their own questions anonymously: helpwantedoz@yahoo.com #TalentAcquisition #HiringStrategy #WorkforceTrends

    Help Wanted: Training My Replacement and 4 More Work Dilemmas with Oz Rashid of MSH Talent

  2. Oct 21

    Hiring for Emotional Intelligence with DeDe Halfhill of TAIOH Partners

    DeDe Halfhill, Founder and Principal Consultant of TAIOH Partners, is a retired US Air Force colonel with 25 years of service. Her career includes a tour with the US Air Force Thunderbirds, two command assignments, including a squadron in Iraq, and a role on the staff of the Chairman of the Joint Chiefs of Staff at the Pentagon. We talk with DeDe about the 1948 Air Force leadership manual behind her upcoming book, the story that earned her a place in Brené Brown's "Dare to Lead," and why emotional intelligence is the most important skill a leader can hire for. She also shares the interview question she uses to test for accountability and explains when confidence becomes a red flag. KEY TAKEAWAYS 00:00 Introduction. 01:54 A postcard in the mail, a persistent recruiter, and the start of a 25-year career. 11:03 What fighter pilots taught a young public affairs officer about holding her ground. 20:09 What a 1948 Air Force leadership manual reveals about emotion and the mission. 25:27 The response at the Pentagon in 2020 that became the reason for a book. 32:17 How changing one word in a question changed a conversation with a room full of Airmen. 35:40 The hiring opinion most leaders would disagree with, and the interview question that tests for it. 39:20 Where healthy confidence ends and a hiring red flag begins. 40:46 A simple exercise that helps people see the strengths everyone else already sees. Thank you for listening to "Hire Learning with Oz Rashid." Don't forget to leave us a review and subscribe so you don't miss out on future episodes. Connect with our host, Oz Rashid, on LinkedIn: https://www.linkedin.com/in/ozrashid. To learn more about MSH, visit https://www.talentmsh.com. RESOURCES MENTIONED DeDe Halfhill, the site for DeDe's keynote and leadership advisory work: https://dedehalfhill.com "Dare to Lead" by Brené Brown, the book that features DeDe's story about her Airmen: https://www.penguinrandomhouse.com/books/557595 "The Upswing" by Robert D. Putnam, the book on America's I-we-I curve that changed DeDe's thinking: https://www.simonandschuster.com/books/The-Upswing/Robert-D-Putnam/9781982129149 "The 36 Questions That Lead to Love" by The New York Times, which DeDe cites as a model for interview questions that build honesty: https://nyti.ms/1BWQijj Claude, the AI tool DeDe uses to build systems and a video editing skill: https://claude.ai OpusClip, the AI clipping tool that came up during the AI discussion: https://www.opus.pro #TalentAcquisition #HiringStrategy #WorkforceTrends

    Hiring for Emotional Intelligence with DeDe Halfhill of TAIOH Partners

  3. Oct 14

    16,000 Hires in Four Weeks with Michelle Link of Maximus

    Michelle Link, Chief Human Resources Officer of Maximus, leads global HR for a workforce of 40,000 to 50,000 people. Her career includes HR leadership roles at Corning, Cigna, BlueCross BlueShield of Tennessee, PRA Group, and ADS. At Maximus, she oversaw the hiring of 16,000 people in four weeks for the COVID-19 vaccine rollout. We talk with Michelle about what gets sacrificed in emergency-speed hiring, why Maximus pairs AI training with human-centered skills, and her case for hiring for likability. She also shares the interview question that reveals true self-awareness and the career advice she would give her younger self. KEY TAKEAWAYS 00:00 Introduction. 08:53 What a team gives up when 12,000 new hires start on a single Monday. 14:38 Where AI helps recruiters most, and the part of the job it can't touch. 17:23 Why every AI skill in a mandatory curriculum is paired with a human one. 23:26 A case for the hiring trait most leaders are told to ignore. 25:45 One interview question, asked three times, that exposes self-awareness. 33:22 How an AI agent quietly replaced a weekly competitive research task. 39:25 The career advice that is easy to give and hard to follow. Thank you for listening to "Hire Learning with Oz Rashid." Don't forget to leave us a review and subscribe so you don't miss out on future episodes. Connect with our host, Oz Rashid, on LinkedIn: https://www.linkedin.com/in/ozrashid. To learn more about MSH, visit https://www.talentmsh.com. RESOURCES MENTIONED Maximus, the government services company where Michelle leads global HR: https://maximus.com Eightfold AI, the platform Maximus uses as its skills and career hub: https://eightfold.ai “Vibe” by Adam Grant, the book behind Michelle's push for more team bonding: https://adamgrant.net/book/vibe/ World 50, the executive community behind the Adam Grant podcast conversation Michelle references: https://world50.com Claude, the AI tool Michelle uses as an on-demand executive coach: https://claude.ai #TalentAcquisition #HiringStrategy #AIinHR

    16,000 Hires in Four Weeks with Michelle Link of Maximus

  4. Oct 7

    From the Front Desk to HR for More Than 50 Hotels with Toby Ramirez-Johnson of Omni Hotels & Resorts

    Toby Ramirez-Johnson, Senior Corporate Director of Human Resources of Omni Hotels & Resorts, started in the front office at the New Haven Omni in 1997. Today she sets HR strategy for more than 50 Omni properties, with a stint leading HR across the Southeast for Wyndham in between. We talk with Toby about what hospitality culture looks like at the front desk, how Predictive Index shapes interviews without deciding them, and how one shelter volunteer day became a nine-week job readiness program that put graduates on Omni's payroll. KEY TAKEAWAYS 00:00 Why the candidate who feels most like you may be the wrong hire. 03:05 A homemade training session that doubled as a job interview and launched an HR career. 06:32 What brought a two-time boomerang back to Omni in the middle of COVID. 10:01 Where company culture actually shows up, and it is not on the posters. 12:27 Using a behavioral assessment to shape interview questions instead of making the hiring call. 16:48 What a team map reveals when a group has plenty of big ideas and no follow-through. 22:21 How a shelter volunteer day turned into a nine-week job readiness program. 28:11 The one interview question that gets candidates talking like themselves. Thank you for listening to "Hire Learning with Oz Rashid." Don’t forget to leave us a review and subscribe so you don’t miss out on future episodes. Connect with our host, Oz Rashid, on LinkedIn: https://www.linkedin.com/in/ozrashid. To learn more about MSH, visit https://www.talentmsh.com. RESOURCES MENTIONED Omni Hotels & Resorts website: https://www.omnihotels.com The Predictive Index, the behavioral assessment Omni uses to structure interviews and build teams: https://www.predictiveindex.com “Respectable Sins” by Jerry Bridges, the book that shifted Toby's mindset this year: https://books.apple.com/us/book/id1202947909 “The Gap and The Gain” by Dan Sullivan and Dr. Benjamin Hardy, a book on measuring progress backward: https://connect.strategiccoach.com/store/product/01tOJ000009NYQQYA4 “The Ultimate Retirement Guide for 50+” by Suze Orman, the retirement investing book Toby is reading now: https://www.suzeorman.com/products/The-Ultimate-Retirement-Guide-for-50-and-Over ChatGPT, the tool Toby uses to design spaces and style outfits: https://chatgpt.com #TalentAcquisition #HiringStrategy #WorkforceTrends

    From the Front Desk to HR for More Than 50 Hotels with Toby Ramirez-Johnson of Omni Hotels & Resorts

  5. Sep 30

    From Audible to Oncology: Building an AI Accelerator with Andy Martin of MJH Life Sciences®

    Andy Martin, Chief Technology Officer of MJH Life Sciences®, spent a decade in machine learning and AI product roles at Amazon's Audible before taking on healthcare's hardest data problem. He credits his Amazon team, who were on the incident clock right alongside him, with shaping how he thinks about ownership today. He built an internal AI accelerator that turns marketers, HR associates, and ops teams into working software builders.  Andy also breaks down the interview question he trusts to reveal real thinking under pressure, and explains why AI's advances in protein binding and drug discovery could turn some of the hardest cancers to treat into something researchers finally believe is solvable. KEY TAKEAWAYS 00:00 A career spanning classrooms in the Bronx to Amazon's machine learning teams sets up an unlikely CTO path. 06:54 There's a sharp line between using AI to replace thinking and using it to sharpen it. 19:38 An internal AI accelerator turns marketers and HR associates into working software builders. 26:59 Advances in AI-driven protein binding are opening drug discovery to diseases once considered untreatable. 32:37 Public portfolios may be replacing the résumé as the strongest hiring signal. 35:53 The best interview questions carry real stakes, not safe, rehearsed answers. 37:12 One small habit, checking every link in a résumé, reveals more than it seems. Thank you for listening to "Hire Learning with Oz Rashid." Don’t forget to leave us a review and subscribe so you don’t miss out on future episodes. Connect with our host, Oz Rashid, on LinkedIn: https://www.linkedin.com/in/ozrashid. To learn more about MSH, visit https://www.talentmsh.com. RESOURCES MENTIONED MJH Life Sciences® website: https://www.mjhlifesciences.com “High Output Management” by Andrew S. Grove, referenced by Andy as the management book he keeps returning to for how leaders understand systems and bottlenecks: https://www.penguinrandomhouse.com/books/72467/high-output-management-by-andrew-s-grove Vercel, the deployment platform Andy credits with letting non-engineers at MJH ship real, working software: https://vercel.com #AIinHR #TalentAcquisition #HiringStrategy

    From Audible to Oncology: Building an AI Accelerator with Andy Martin of MJH Life Sciences®

  6. Sep 23

    Way Too Much: Rethinking the Modern Interview Process with Jessica Kalinowski of Beacon Biosignals

    Jessica Kalinowski, Head of Reliability and Security of Beacon Biosignals, joins us to unpack how she took an engineering org from one or two releases a month to 130, all without a single AI adoption mandate. Her path runs through McKesson and connectRN, where she most recently served as Vice President of DevOps and Corporate IT. Jessica also makes the case that most hiring processes have grown bloated rather than accurate, and shares why she leads every team with a psychology degree instead of a computer science one. KEY TAKEAWAYS 00:00 A hiring philosophy built on trusting skill first, and managing what comes after. 02:13 A surprise career pivot revealed right before the interview begins. 05:16 One online certification course was the entire path into technology. 13:03 Release frequency climbs from twice a month to 130 times, almost by accident. 21:48 A governance lesson borrowed directly from the early cloud migration years. 26:55 A blunt opinion on why eight rounds of interviews backfires. 45:45 The single instruction worth giving a 20-year-old just starting out. Thank you for listening to "Hire Learning with Oz Rashid." Don't forget to leave us a review and subscribe so you don't miss out on future episodes. Connect with our host, Oz Rashid, on LinkedIn: https://www.linkedin.com/in/ozrashid. To learn more about MSH, visit https://www.talentmsh.com. RESOURCES MENTIONED Beacon Biosignals, the AI-powered EEG platform Jessica now leads reliability and security for: https://beacon.bio WHOOP, the wearable device Oz references while asking about Jessica's sleep tracking: https://www.whoop.com Disruptive Innovators, the podcast Jessica cites as a source of stories on leading organizational change: https://www.disruptiveinnovatorspodcast.com “The Phoenix Project” by Gene Kim, Kevin Behr, and George Spafford, the narrative-style DevOps book Jessica and Oz discuss without naming on record: https://itrevolution.com/book/the-phoenix-project/ #HiringStrategy #TalentAcquisition #AIinHR

    Way Too Much: Rethinking the Modern Interview Process with Jessica Kalinowski of Beacon Biosignals

  7. Sep 9

    Why This Healthcare CISO Left the Private Sector for Public Service with Curt Kwak of the Washington State Office of the Insurance Commissioner

    Curt Kwak, Chief Information Officer and Chief Information Security Officer at the Washington State Office of the Insurance Commissioner, spent most of his career protecting patient data and hospital systems before making an unusual jump: trading healthcare's private sector, including nearly a decade at Cambia Health Solutions and Proliance Surgeons, for a state regulator's desk.  Curt talks candidly about leading IT and security for a state insurance regulator, why AI literacy is now a priority for his agency, and the hiring philosophy he trusts most: look past the résumé and find the human connection first. KEY TAKEAWAYS 00:00 A blunt filter for deciding how you feel about AI, before listening to anyone else's opinion. 04:32 Why leaving healthcare's private sector for a state government role wasn't actually a hard decision. 08:18 The level of due diligence in government work came as a genuine surprise. 15:49 A three-decade mentorship that started with a question that had nothing to do with business. 25:07 The one rule for anyone still on the fence about using AI at work. 31:08 A hiring philosophy that values connection over qualifications, résumés, and a polished interview story. 44:06 An unexpected personal project that Copilot helped analyze, with genuinely useful results. Thank you for listening to "Hire Learning with Oz Rashid." Don't forget to leave us a review and subscribe so you don't miss out on future episodes. Connect with our host, Oz Rashid, on LinkedIn: https://www.linkedin.com/in/ozrashid. To learn more about MSH, visit https://www.talentmsh.com. RESOURCES MENTIONED Washington State Office of the Insurance Commissioner, the agency where Curt leads IT and security, focused on consumer protection and insurance industry oversight: https://www.insurance.wa.gov CHIME (College of Healthcare Information Management Executives), the organization where Curt has mentored the next generation of healthcare IT leaders for nearly a decade: https://chimecentral.org “Sapiens: A Brief History of Humankind” by Yuval Noah Harari, the book Curt says gave him a lasting new perspective: https://www.amazon.com/Sapiens-Humankind-Yuval-Noah-Harari/dp/0771038518 The Odyssey (2026 film), the film Curt recently saw in IMAX and recommends: https://en.wikipedia.org/wiki/The_Odyssey Microsoft Copilot, the AI tool Curt used to analyze his personal collectibles portfolio: https://copilot.microsoft.com Claude, the AI model Oz says the company now uses throughout the organization: https://claude.com Claude Cowork (referred to in the recording as "Cloud Cowork"), the Anthropic tool Oz credits for his team's output over the last six months: https://claude.com/cowork #TalentAcquisition #AIinHR #WorkforceTrends

    Why This Healthcare CISO Left the Private Sector for Public Service with Curt Kwak of the Washington State Office of the Insurance Commissioner

  8. Sep 2

    How an Arby's Job Led Laura McLand to a 30,000-Person HR Career

    In this episode, we talk with Laura McLand, Vice President of Human Resources at Sun Holdings, the second-largest franchise organization in the country. Sun Holdings operates 13 brands, including Burger King, Popeyes, Arby's, IHOP, Applebee's, Golden Corral, and Taco Bueno, across more than 1,250 restaurants and retail locations in 32 states. Laura's team of three fields more than 8,000 applications a week and fills the average open role in two days. We talk about why she hires for passion over experience, why she asks every candidate what they want to be when they grow up, and how her own path, from a $5.00/hour, server job at Arby's to running HR for more than 30,000 employees, shapes the way she leads. KEY TAKEAWAYS 00:00 Laura's first job as a server at Arby's, and how hospitality experience shapes her HR philosophy. 07:22 The ‘chaos coordinator’ role, and why HR changes lives every day. 13:40 The one question to ask in every interview. 21:13 The biggest red flag in an interview. 22:22 The strangest interview story Laura has ever been part of. 23:34 The hardest kind of role to fill, and how to push back on unrealistic expectations. 27:06 How Laura uses AI in her personal life, and where Oz's own AI recommendation went wrong. 29:21 The book that can change how you lead your team. 33:32 The career advice Laura would give her 20-year-old self. Thank you for listening to "Hire Learning with Oz Rashid." Don’t forget to leave us a review and subscribe so you don’t miss out on future episodes. Connect with our host, Oz Rashid, on LinkedIn: https://www.linkedin.com/in/ozrashid. To learn more about MSH, visit https://www.talentmsh.com. RESOURCES MENTIONED Sun Holdings website: https://www.sunholdings.net “The Power of Moments” by Chip Heath and Dan Heath, referenced by Laura when discussing how she builds meaningful moments of recognition with her team: https://www.simonandschuster.com/books/The-Power-of-Moments/Chip-Heath/9781501147760 #TalentAcquisition #HiringStrategy #EnterpriseHiring

    How an Arby's Job Led Laura McLand to a 30,000-Person HR Career
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Hire Learning with Oz Rashid is a series of raw, honest, and entertaining conversations with top-performing business leaders across an array of industries that focus on the one thing every business leader has to play a part in: finding top talent. The reality is that making the right or wrong decisions when hiring not only impacts you as a leader - it affects every aspect of the business. The goal of the show is to help business leaders learn new ways of approaching the way they identify and engage top talent. Follow us on: Instagram @hirelearningpodTwitter @hirelearningpodTikTok @Hirelearningpodcast. Hosted on Acast. See acast.com/privacy for more information.

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