The Scoop With Erica Krupin

Erica Krupin

This Podcast is a way for Erica to share her thoughts and experiences as she grows personally and professionally. The listeners get an inside scoop on what goes down in the pooper scooper industry.

  1. 1d ago

    Ep 226. Stop Treating Your Business Like Your Baby

    Mike Casten, a veteran pet waste removal entrepreneur, joined Erica at ScoopCon to discuss scaling his business and shifting from personal attachment to professional management. He emphasized the importance of implementing tracking systems, establishing clear SOP manuals, and developing a team-focused mindset to handle daily operational hurdles without emotional burnout. By treating his enterprise like a saleable asset rather than a personal extension of himself, he successfully positioned the company for future growth and brought his general manager to the conference to foster executive-level thinking. ☎️ QUO Check out QUO and get 10% off your first 3 months: https://www.quo.com/perks/kroopin  Comments and Questions are welcome.   Send to: thescooppodcast22@gmail.com 🔊 Listen on   Spotify: https://bit.ly/45o3Esn  Apple Podcasts: https://bit.ly/3tnEi0g  YouTube: https://bit.ly/48Ggdlx We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅ Jobber Try Jobber free and save 35% on your first 3 months 🛠️ She Built That https://www.skool.com/she-built-that/about?ref=87d9adba458a4889bfeb05bde0003f4a 💩 Pooper Scoop Millionaire https://www.skool.com/poop-scoop-millionaire/about?ref=87d9adba458a4889bfeb05bde0003f4a 🎟️ Scoop Con 2026 October 2–3 in Dallas, TX - https://scoopcon.com/  ☎️ QUO Check out QUO and get 10% off your first 3 months: https://www.quo.com/perks/kroopin  ⭐ Review Harvest https://onboarding.reviewharvest.com/?ref=Kroopin 🛒 Amazon Store https://amzn.to/46OBtDN Connect with Erica 📺 YouTube Subscribe to Kroopin's Poopin' Scoopin': https://www.youtube.com/c/Kroopin%E2%80%99sPoopinScoopin 📸 Personal Instagram https://www.instagram.com/erica_krupin/ 📸 Business Instagram Follow Kroopin's Poopin Scoopin: https://www.instagram.com/kroopins_poopin_scoopin/ 🕞 TikTok Connect with Erica on TikTok: https://www.tiktok.com/@kroopinspoopinscoopin

  2. Oct 26

    Ep 225. Talking Crap, Building Empires: William from Swoop Scoop Shares His Blueprint

    Erica and her guest William from Swoop Scoop, discuss the growth and community of the pet waste removal industry at the annual ScoopCon event. William reflects on his entrepreneurial journey, acknowledging past missteps like poor hiring choices and ineffective marketing while highlighting the strength of his current administrative team. The conversation emphasizes the value of in-person networking, industry education, and mentorship for both new and experienced business owners. Additionally, the episode features details on essential business tools, including the Quo phone system and Jobber operations software, which help entrepreneurs efficiently manage their daily operations.   Comments and Questions are welcome.   Send to: thescooppodcast22@gmail.com 🔊 Listen on   Spotify: https://bit.ly/45o3Esn  Apple Podcasts: https://bit.ly/3tnEi0g  YouTube: https://bit.ly/48Ggdlx  We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅ Jobber Try Jobber free and save 35% on your first 3 months 🛠️ She Built That https://www.skool.com/she-built-that/about?ref=87d9adba458a4889bfeb05bde0003f4a 💩 Pooper Scoop Millionaire https://www.skool.com/poop-scoop-millionaire/about?ref=87d9adba458a4889bfeb05bde0003f4a 🎟️ Scoop Con 2026 October 2–3 in Dallas, TX - https://scoopcon.com/  ☎️ QUO The shared business phone and inbox that gives your team one place for every call, text, and customer. https://get.quo.com/kroopin ⭐ Review Harvest https://onboarding.reviewharvest.com/?ref=Kroopin 🛒 Amazon Store https://amzn.to/46OBtDN Connect with Erica 📺 YouTube Subscribe to Kroopin's Poopin' Scoopin': https://www.youtube.com/c/Kroopin%E2%80%99sPoopinScoopin 📸 Personal Instagram https://www.instagram.com/erica_krupin/ 📸 Business Instagram Follow Kroopin's Poopin Scoopin: https://www.instagram.com/kroopins_poopin_scoopin/ 🕞 TikTok Connect with Erica on TikTok: https://www.tiktok.com/@kroopinspoopinscoopin

  3. Oct 19

    Ep 224. How To Market Your Pooper Scooper Business with Confidence

    To successfully scale a pet waste removal business, owners must prioritize comprehensive marketing strategies and operational responsiveness. Key tactics include establishing a strong Google Business Profile, collecting automated Google reviews, and utilizing localized tools like yard signs, door hangers, and Facebook groups. Additionally, investing in paid advertising during peak seasonal rushes and wrapping company vehicles significantly increases community awareness and customer acquisition. Finally, capturing leads requires absolute dedication to answering phone calls promptly with a professional, warm greeting to ensure prospective clients do not turn to competitors.   Comments and Questions are welcome.   Send to: thescooppodcast22@gmail.com 🔊 Listen on   Spotify: https://bit.ly/45o3Esn  Apple Podcasts: https://bit.ly/3tnEi0g  YouTube: https://bit.ly/48Ggdlx  We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅ Jobber Try Jobber free and save 35% on your first 3 months 🛠️ She Built That https://www.skool.com/she-built-that/about?ref=87d9adba458a4889bfeb05bde0003f4a 💩 Pooper Scoop Millionaire https://www.skool.com/poop-scoop-millionaire/about?ref=87d9adba458a4889bfeb05bde0003f4a 🎟️ Scoop Con 2026 October 2–3 in Dallas, TX - https://scoopcon.com/  ☎️ QUO The shared business phone and inbox that gives your team one place for every call, text, and customer. https://get.quo.com/kroopin ⭐ Review Harvest https://onboarding.reviewharvest.com/?ref=Kroopin 🛒 Amazon Store https://amzn.to/46OBtDN Connect with Erica 📺 YouTube Subscribe to Kroopin's Poopin' Scoopin': https://www.youtube.com/c/Kroopin%E2%80%99sPoopinScoopin 📸 Personal Instagram https://www.instagram.com/erica_krupin/ 📸 Business Instagram Follow Kroopin's Poopin Scoopin: https://www.instagram.com/kroopins_poopin_scoopin/ 🕞 TikTok Connect with Erica on TikTok: https://www.tiktok.com/@kroopinspoopinscoopin

  4. Oct 12

    Ep 223. SEO Is Dead: How AI Mode and Voice Search Changed the Game with Phil Risher

    Erica interviews Phil Risher, a business growth consultant and former Enterprise manager. The discussion centers on the evolution of local service business marketing, emphasizing the critical shift from traditional keyword SEO and yellow pages to AI search and conversational search engines like Gemini and ChatGPT. Risher shares strategies for scaling beyond the initial $300,000 revenue plateau, stressing the importance of systematization, implementing a strict five-rung replacement ladder (hiring an admin before technicians), and mastering sales metrics like booking and close rates. The conversation also explores utilizing AI-driven tools to automate workflows, capture customer intent through call transcripts, and streamline B2B referral partnerships to maximize marketing return on ad spend.   Comments and Questions are welcome.   Send to: thescooppodcast22@gmail.com 🔊 Listen on   Spotify: https://bit.ly/45o3Esn  Apple Podcasts: https://bit.ly/3tnEi0g  YouTube: https://bit.ly/48Ggdlx  We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅ Jobber Try Jobber free and save 35% on your first 3 months 🛠️ She Built That https://www.skool.com/she-built-that/about?ref=87d9adba458a4889bfeb05bde0003f4a 💩 Pooper Scoop Millionaire https://www.skool.com/poop-scoop-millionaire/about?ref=87d9adba458a4889bfeb05bde0003f4a 🎟️ Scoop Con 2026 October 2–3 in Dallas, TX - https://scoopcon.com/  ☎️ QUO The shared business phone and inbox that gives your team one place for every call, text, and customer. https://get.quo.com/kroopin ⭐ Review Harvest https://onboarding.reviewharvest.com/?ref=Kroopin 🛒 Amazon Store https://amzn.to/46OBtDN Connect with Erica 📺 YouTube Subscribe to Kroopin's Poopin' Scoopin': https://www.youtube.com/c/Kroopin%E2%80%99sPoopinScoopin 📸 Personal Instagram https://www.instagram.com/erica_krupin/ 📸 Business Instagram Follow Kroopin's Poopin Scoopin: https://www.instagram.com/kroopins_poopin_scoopin/ 🕞 TikTok Connect with Erica on TikTok: https://www.tiktok.com/@kroopinspoopinscoopin

  5. Oct 5

    Ep 222. From 20 Years of Corporate Stress to $20K a Month Scooping Dog Poop

    Erica hosts a community spotlight podcast that interviews successful pet waste removal professionals, such as Tye Frames of Cruces Scoopers, who share their entrepreneurial journeys and business strategies. Tye discusses how he transitioned from running a stressful family business to building a thriving solo dog waste removal service with over two hundred recurring customers in Las Cruces, New Mexico. The conversation highlights the importance of authentic marketing, emphasizing that using personal photos instead of generic AI images helps build local trust and drives customer acquisition. They also explore the operational challenges of solo scaling, including route management, billing systems, and the difficult decision of when to hire employees. Both entrepreneurs emphasize that this unconventional industry provides invaluable time and financial freedom, allowing them to prioritize their families and achieve a much healthier work-life balance.   Comments and Questions are welcome.   Send to: thescooppodcast22@gmail.com 🔊 Listen on   Spotify: https://bit.ly/45o3Esn  Apple Podcasts: https://bit.ly/3tnEi0g  YouTube: https://bit.ly/48Ggdlx  We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅ Jobber Try Jobber free and save 35% on your first 3 months 🛠️ She Built That https://www.skool.com/she-built-that/about?ref=87d9adba458a4889bfeb05bde0003f4a 💩 Pooper Scoop Millionaire https://www.skool.com/poop-scoop-millionaire/about?ref=87d9adba458a4889bfeb05bde0003f4a 🎟️ Scoop Con 2026 October 2–3 in Dallas, TX - https://scoopcon.com/  ☎️ QUO The shared business phone and inbox that gives your team one place for every call, text, and customer. https://get.quo.com/kroopin ⭐ Review Harvest https://onboarding.reviewharvest.com/?ref=Kroopin 🛒 Amazon Store https://amzn.to/46OBtDN Connect with Erica 📺 YouTube Subscribe to Kroopin's Poopin' Scoopin': https://www.youtube.com/c/Kroopin%E2%80%99sPoopinScoopin 📸 Personal Instagram https://www.instagram.com/erica_krupin/ 📸 Business Instagram Follow Kroopin's Poopin Scoopin: https://www.instagram.com/kroopins_poopin_scoopin/ 🕞 TikTok Connect with Erica on TikTok: https://www.tiktok.com/@kroopinspoopinscoopin

  6. Sep 28

    Ep 221. Ed Mylett's Entrepreneurial Energy Rule: Why Mindset Beats Strategy When Everything Breaks w/ Joe Campbell

    Erica and fellow entrepreneur Joe Campbell discuss the realities of managing a dog waste removal business. The episode covers Ed Mylett's mindset strategy plus essential marketing tactics, such as utilizing automated software suites and offering seasonal promotions to combat the summer customer decline. Beyond operational logistics, they explore the mental and emotional toll of business ownership, emphasizing the importance of resilience and maintaining high energy during setbacks. They also highlight the necessity of a supportive partner and the challenges of balancing professional growth with personal well-being.    Comments and Questions are welcome.   Send to: thescooppodcast22@gmail.com 🔊 Listen on   Spotify: https://bit.ly/45o3Esn  Apple Podcasts: https://bit.ly/3tnEi0g  YouTube: https://bit.ly/48Ggdlx  We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅ Jobber Try Jobber free and save 35% on your first 3 months 🛠️ She Built That https://www.skool.com/she-built-that/about?ref=87d9adba458a4889bfeb05bde0003f4a 💩 Pooper Scoop Millionaire https://www.skool.com/poop-scoop-millionaire/about?ref=87d9adba458a4889bfeb05bde0003f4a 🎟️ Scoop Con 2026 October 2–3 in Dallas, TX - https://scoopcon.com/  ☎️ QUO The shared business phone and inbox that gives your team one place for every call, text, and customer. https://get.quo.com/kroopin ⭐ Review Harvest https://onboarding.reviewharvest.com/?ref=Kroopin 🛒 Amazon Store https://amzn.to/46OBtDN Connect with Erica 📺 YouTube Subscribe to Kroopin's Poopin' Scoopin': https://www.youtube.com/c/Kroopin%E2%80%99sPoopinScoopin 📸 Personal Instagram https://www.instagram.com/erica_krupin/ 📸 Business Instagram Follow Kroopin's Poopin Scoopin: https://www.instagram.com/kroopins_poopin_scoopin/ 🕞 TikTok Connect with Erica on TikTok: https://www.tiktok.com/@kroopinspoopinscoopin

  7. Sep 21

    Ep 220. From 13 Clients to $9K/Month: Joe Campbell's Growth Story

    Joe Campbell, founder of Pain in the GrAss is Erica's guest on today's show. The conversation focuses on Joe's transition from an absentee dog grooming shop owner to a hands-on entrepreneur in the dog waste removal industry. He credits Erica's YouTube journey as his primary inspiration for launching a business that focuses on route density and high-quality customer service. The two discuss essential operational strategies, including the effectiveness of Facebook advertising, the benefits of prepaid monthly billing, and the importance of using "closed gate" photos for liability protection. Additionally, Joe emphasizes the necessity of delegating tasks to staff to avoid the "speed to lead" issues that arise when an owner is stuck working in the field.   Comments and Questions are welcome.   Send to: thescooppodcast22@gmail.com 🔊 Listen on   Spotify: https://bit.ly/45o3Esn  Apple Podcasts: https://bit.ly/3tnEi0g  YouTube: https://bit.ly/48Ggdlx  We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅ Jobber Try Jobber free and save 35% on your first 3 months 🛠️ She Built That https://www.skool.com/she-built-that/about?ref=87d9adba458a4889bfeb05bde0003f4a 💩 Pooper Scoop Millionaire https://www.skool.com/poop-scoop-millionaire/about?ref=87d9adba458a4889bfeb05bde0003f4a 🎟️ Scoop Con 2026 October 2–3 in Dallas, TX - https://scoopcon.com/  ☎️ QUO The shared business phone and inbox that gives your team one place for every call, text, and customer. https://get.quo.com/kroopin ⭐ Review Harvest https://onboarding.reviewharvest.com/?ref=Kroopin 🛒 Amazon Store https://amzn.to/46OBtDN Connect with Erica 📺 YouTube Subscribe to Kroopin's Poopin' Scoopin': https://www.youtube.com/c/Kroopin%E2%80%99sPoopinScoopin 📸 Personal Instagram https://www.instagram.com/erica_krupin/ 📸 Business Instagram Follow Kroopin's Poopin Scoopin: https://www.instagram.com/kroopins_poopin_scoopin/ 🕞 TikTok Connect with Erica on TikTok: https://www.tiktok.com/@kroopinspoopinscoopin

  8. Sep 14

    Ep 219. The Heartbeat of Our Industry: What Reading Scoop Con Giveaway Submissions Taught Us About Our Community

    Erica shares her recent experiences with hiring challenges, decision fatigue, and the importance of personal core values in maintaining a successful operation. The episode centers on a ticket giveaway for an upcoming industry conference, where she announces the winner and emphasizes the value of networking with other owners. Throughout the conversation, Krooppin provides practical marketing advice, recommending targeted Google ads and long-form YouTube content to build brand reputation. She also reflects on long-term goals, such as achieving a healthy work-life balance and eventually establishing a turnkey business. Comments and Questions are welcome.   Send to: thescooppodcast22@gmail.com 🔊 Listen on   Spotify: https://bit.ly/45o3Esn  Apple Podcasts: https://bit.ly/3tnEi0g  YouTube: https://bit.ly/48Ggdlx  We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅ Jobber Try Jobber free and save 35% on your first 3 months 🛠️ She Built That https://www.skool.com/she-built-that/about?ref=87d9adba458a4889bfeb05bde0003f4a 💩 Pooper Scoop Millionaire https://www.skool.com/poop-scoop-millionaire/about?ref=87d9adba458a4889bfeb05bde0003f4a 🎟️ Scoop Con 2026 October 2–3 in Dallas, TX - https://scoopcon.com/  ☎️ QUO The shared business phone and inbox that gives your team one place for every call, text, and customer. https://get.quo.com/kroopin ⭐ Review Harvest https://onboarding.reviewharvest.com/?ref=Kroopin 🛒 Amazon Store https://amzn.to/46OBtDN Connect with Erica 📺 YouTube Subscribe to Kroopin's Poopin' Scoopin': https://www.youtube.com/c/Kroopin%E2%80%99sPoopinScoopin 📸 Personal Instagram https://www.instagram.com/erica_krupin/ 📸 Business Instagram Follow Kroopin's Poopin Scoopin: https://www.instagram.com/kroopins_poopin_scoopin/ 🕞 TikTok Connect with Erica on TikTok: https://www.tiktok.com/@kroopinspoopinscoopin

5
out of 5
43 Ratings

About

This Podcast is a way for Erica to share her thoughts and experiences as she grows personally and professionally. The listeners get an inside scoop on what goes down in the pooper scooper industry.

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