UX Research Rundown

Lookback
UX Research Rundown

In each episode, our host, Lookback CEO, Henrik Mattsson, talks with a different UX research leader. Recent guests include Jess Holbrook, the director of UXR for AI at Meta, and Jenny Lo, former head of research at Grammarly. Discover how they got into UXR, and their unique approach to user research. Seasons 1 and 2 focus on how to engage stakeholders in the research process. In Season 3, Henrik and his guests talk about the impact AI is having on UXR.

  1. 05/17/2024

    S3 E04 - Jenny Lo, ex-Head of Research at Grammarly

    Grammarly is one of the early adopters of AI technology, and Jenny Lo spent years leading research there. In this episode of the UX Research Rundown podcast, Jenny shares many of her insights on working directly with engineering teams building AI/ML applications in a research role, and what you can take away from her experiences. Take a listen, and don't forget to hit the subscribe button!

    44 min

  2. 05/03/2024

    S3 E03 - Savina Hawkins, Strategic UX Researcher & Prompt Engineer

    In this episode Henrik chats with former researcher and current founder Savina Hawkins. Savina is a UX Researcher who worked closely with generative AI R&D teams at Meta, evaluating and ideating around experiences that leverage new language models and other generative AI applications. Today, Savina is building something new at the intersection of AI and UXR, and is one of the leading voices in the space.

    39 min

  3. 04/18/2024

    S3 E02 - Jessa Anderson, Manager of AI/ML UXR at ServiceNow

    While many researchers are only now dipping their toes into the world of AI, Jessa Anderson has been doing UXR on the technology for half a decade. At ServiceNow she leads up a team focused on how to appropriately integrate AI technologies into the workflow tools that ServiceNow builds for it's many large customers like Lowe's, KraftHeinz, and Siemens. Tune in to this episode and don't forget to give it a rating and review wherever you listen to your favourite podcasts!

    36 min

  4. 02/26/2024

    S3 E01 - Jess Holbrook, Dir of UXR for AI at Meta

    The 3rd season of the UX Research Rundown is all about the intersection of AI and UX Research. With that in mind, there's no better person to kick off the season with than Jess Holbrook, who's the Director of UXR for AI at Meta. Meta is one of the top companies when it comes to AI development and adoption which gives Jess a unique lens into how AI will shape the future of our field. Take a listen, and don't forget to subscribe for more AI and UXR episodes!

    36 min

  5. 05/09/2023

    S2 E04 - Claudia Natasia, Director of Insights at Highspot

    In the latest rounds of layoffs and force reductions it feels like research has been disproportionately affected. Why is that the case? Claudia is Director of Research at Highspot, and her ability to mix research and business acumen has led her leadership team to see research as a critical asset, rather than a liability. If you're looking to reposition your team as critical to the organization's success, don't miss this episode!

    36 min

  6. 04/28/2023

    S2 E03 - Josh Williams, Director of UX Research at Indeed

    In this episode, Henrik interviews Josh Williams, one of the research leaders at Indeed. Josh talks about differences in team culture between places like Bose and Indeed, and how that affects your strategy for engaging stakeholders in research. Developing trust between research and other teams is key to success, and Josh breaks down why in this conversation.

    39 min

  7. 04/21/2023

    S2 E02 - Jeremy Bailey and Nadya Calderon of Thinkific

    How are insights teams created, and is there more than one right way to get a research practice started? In this conversation, Henrik Mattsson is joined by two research leaders from Thinkific: Jeremy Bailey and Nadya Calderon. Together, they talk about the evolution of the research practice at Thinkific and previous roles and their strategies to engage their teammates.

    42 min

  8. 03/21/2023

    S2 E01 - John Cutler, Senior Director of Product Enablement at Toast

    John Cutler, renowned product leader and persona on Twitter, joins Henrik on the UX Research Rundown podcast for the first episode of season 2. In this episode John and Henrik talk about how research has evolved over the past 10+ years, and what the future holds for product-research collaboration.

    44 min
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About

In each episode, our host, Lookback CEO, Henrik Mattsson, talks with a different UX research leader. Recent guests include Jess Holbrook, the director of UXR for AI at Meta, and Jenny Lo, former head of research at Grammarly. Discover how they got into UXR, and their unique approach to user research. Seasons 1 and 2 focus on how to engage stakeholders in the research process. In Season 3, Henrik and his guests talk about the impact AI is having on UXR.

Information

  • Creator
    Lookback
  • Years Active
    2022 - 2024
  • Episodes
    14
  • Rating
    Clean
  • Copyright
    © Copyright 2024 Lookback
  • Show Website
    UX Research Rundown

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