Consumer Crusader

Henry Croft

A consumer rights podcast exploring the best ways of getting what you want when things go wrong. Learn how to successfully resolve problems with traders, retailers and other companies and negotiate like a boss. We try to dish out (some) helpful tips while having a laugh in the process.

Episodes

  1. 05/03/2023

    Deluxe subwoofers, business purchases & contract cancellations

    The Consumer Crusader and Henry discuss contract cancellations, service charges and a listener's question about a business purchase and consumer rights. There's also a roleplay involving a negotiation over a deluxe home entertainment system.

  2. 04/28/2023

    Fish buffets, legislation & toxic ketchup

    The Consumer Crusader and Henry are once again joined by Nick for a very fishy role play involving a Mermaid themed kids party. Topics under discussion also include the 2015 Consumer Rights Acts and who's at fault when it comes to dodgy supermarket produce, the retailer or the manufacturer?

  3. 02/15/2023

    Sausage steamers, landlords & business interruption insurance

    The Consumer Crusader and Henry are joined by a listener for a sausage-filled roleplay featuring a dodgy hot dog steamer. They also take a listener's question involving an inattentive landlord and discuss a case study revolving around business interruption insurance and COVID. There's also a brief foray into ecclesiastical law.

  4. 02/07/2023

    Tricky Ts & Cs, combine harvester accidents & spa refunds

    The Consumer Crusader and Henry discuss tricky terms and conditions, roleplay a theatre refund request involving a dreadful combine harvester accident and take a listener's question about a spa weekend.

  5. 01/14/2023

    Faff buffers, golden toothbrush holders & car insurance hikes

    Henry and the Consumer Crusader discuss parking fines (the key differences between Parking Charge Notices and Penalty Charge Notices), conduct a hotel-based role play featuring a gold-plated toothbrush holder, and tackle a listener's question about car insurance.

  6. 11/15/2022

    Speeding tickets, dented fridges and second hand cars

    In episode one, the Consumer Crusader and Henry discuss the ethos of consumer crusading, speeding tickets, faulty goods and buying second hand cars.

    Speeding tickets, dented fridges and second hand cars
  • 6 Episodes

About

A consumer rights podcast exploring the best ways of getting what you want when things go wrong. Learn how to successfully resolve problems with traders, retailers and other companies and negotiate like a boss. We try to dish out (some) helpful tips while having a laugh in the process.

Information

  • Creator
    Henry Croft
  • Years Active
    2022 - 2023
  • Episodes
    6
  • Rating
    Clean
  • Copyright
    © Henry Croft
  • Show Website
    Consumer Crusader