Medical Money Matters with Jill Arena

Jill Arena
  • 5.0 (11)
  • Medicine
  • Updated Weekly

Who is this podcast for? It's for you if you: Lay awake at night wondering if your medical practice is doing well financially, or if you are concerned about your insurance contracts or your reimbursement, or if you worry about being embezzled. Do you want a big piece of new equipment, but are not sure it's a wise purchase, or do you shudder every time a financial question comes up? Join Jill Arena, CEO of Health e Practices and other healthcare industry experts as they demystify the business of outpatient medicine in this weekly podcast.

  1. 2d ago

    Episode 205 | The Insurance Company Knows What Everyone Gets Paid. Now You Can, Too.

    Send us Fan Mail Imagine walking into a negotiation to sell your house. The buyer knows what every comparable house in the neighborhood sold for, but you don't. That's essentially how many physicians have negotiated insurance contracts for decades. The insurance companies had the data. We had our contracts, our collections, and maybe a few conversations with colleagues. But now, the rules have changed. Today we're talking about something that could fundamentally change the way your medical group negotiates with insurance companies: healthcare price transparency. And here's the really interesting part. The information you need to negotiate better contracts may already be publicly available. The question is whether you know where to find it, how to interpret it, and most importantly, how to use it. For years, I've watched physicians work incredibly hard to grow their practices, improve productivity, and manage expenses, while overlooking one of the biggest opportunities to improve their financial performance: getting paid appropriately for the work they're already doing. Please Follow or Subscribe to get new episodes delivered to you as soon as they drop! Visit Jill’s company, Health e Practices’ website: https://healtheps.com/ Subscribe to our newsletter, Health e Connections: https://share.hsforms.com/1FMup6xLPSpeA8hB77caYQwd32sx?hsCtaAttrib=171926995377  Want more formal learning? Check out Jill's newly released course: Physician's Edge: Mastering Business & Finance in Your Medical Practice. 32.5 hours of online, on-demand CME-accredited training tailored just for busy physicians. Promo pricing available now: https://education.healtheps.com/offers/Ry3zfLYp/checkout?coupon_code=PHYSEDGE3000    Purchase your copy of Jill’s book here: Physician Heal Thy Financial Self  Join our Medical Money Matters Facebook Group here: https://www.facebook.com/groups/3834886643404507/ Original Musical Score by: Craig Addy at https://www.underthepiano.ca/ Visit Craig’s website to book your Once in a Lifetime music experience Podcast coaching and development by: Jennifer Furlong, CEO, Communication Twenty-Four Seven https://www.communicationtwentyfourseven.com/

  2. Oct 20

    Episode 204 | Golden Handcuffs, Moral Injury & the Business of Medicine with MaryAnn Wilbur, MD

    Send us Fan Mail What happens when the business of medicine begins to interfere with the practice of medicine? Physicians experiencing exhaustion, frustration, and disillusionment are often handed a familiar prescription: build resilience. Practice mindfulness. Take better care of yourself. But what if the physician isn’t the problem? What if a perfectly reasonable human being is having a perfectly reasonable response to a healthcare system that increasingly puts financial incentives, productivity demands, and organizational priorities at odds with good patient care? In this episode of Medical Money Matters, I sit down with Dr. MaryAnn Wilbur, a physician, public health strategist, author, researcher, and advocate who is working to change the systems in which physicians and patients find themselves. MaryAnn trained and practiced as a gynecologic oncologist before stepping away from clinical practice in 2022. Her experience led her to examine a much bigger question: Why are physicians leaving medicine, and what does their departure tell us about the health of the healthcare system itself? MaryAnn is co-author of The Doctor Is No Longer In: Conversations with U.S. Physicians, Director and CEO of Health Equity Consulting, and an executive producer of Suck It Up, Buttercup, a documentary examining systemic problems in American healthcare. She is also involved with Medicine Forward and the Clinician Burnout Foundation. One of the questions at the heart of this episode is one I suspect many physicians have quietly asked themselves: “Is it me—or is there something fundamentally wrong with the system I'm working in?” That question deserves more than a wellness seminar. It deserves an examination of the systems, incentives, economics, and power structures shaping modern medicine. Please Follow or Subscribe to get new episodes delivered to you as soon as they drop! Visit Jill’s company, Health e Practices’ website: https://healtheps.com/ Subscribe to our newsletter, Health e Connections: https://share.hsforms.com/1FMup6xLPSpeA8hB77caYQwd32sx?hsCtaAttrib=171926995377  Want more formal learning? Check out Jill's newly released course: Physician's Edge: Mastering Business & Finance in Your Medical Practice. 32.5 hours of online, on-demand CME-accredited training tailored just for busy physicians. Promo pricing available now: https://education.healtheps.com/offers/Ry3zfLYp/checkout?coupon_code=PHYSEDGE3000  Purchase your copy of Jill’s book here: Physician Heal Thy Financial Self  Join our Medical Money Matters Facebook Group here: https://www.facebook.com/groups/3834886643404507/ Original Musical Score by: Craig Addy at https://www.underthepiano.ca/ Visit Craig’s website to book your Once in a Lifetime music experience Podcast coaching and development by: Jennifer Furlong, CEO, Communication Twenty-Four Seven https://www.communicationtwentyfourseven.com/

  3. Oct 13

    Episode 203 | Greedy for Agency: Physician Burnout and Resilience with Gabe Charbonneau, MD

    Send us Fan Mail What would it take to build a healthcare system where physicians and patients can actually thrive? In this episode of Medical Money Matters, Jill Arena sits down with Dr. Gabe Charbonneau, a rural family physician, technology entrepreneur, nationally recognized advocate for physician well-being, and co-founder of Medicine Forward, a grassroots organization focused on protecting and strengthening the patient-physician relationship. https://medicineforward.org/ Gabe is also the creator of the #FightBurnout movement and FightBurnout.org. His work has taken him from rural family medicine to healthcare technology, including co-founding the EHR automation company Fluent Systems, teaching physicians better EHR workflows, and advising organizations working with AI and medical documentation. Jill and Gabe also serve together on the board of Orchid Health, an innovative rural health organization in Oregon. Physician burnout is often framed as a problem of individual resilience: exercise more, meditate, develop better coping skills. But what happens when the environment itself is the problem? Jill and Gabe explore a different way of thinking about physician well-being—one that examines the systems, incentives, technology, leadership, and culture surrounding physicians. Their conversation centers on a fundamental question: How do we create conditions in which physicians can do excellent work, patients can receive excellent care, and medical practices can remain sustainable? Please Follow or Subscribe to get new episodes delivered to you as soon as they drop! Visit Jill’s company, Health e Practices’ website: https://healtheps.com/ Subscribe to our newsletter, Health e Connections: https://share.hsforms.com/1FMup6xLPSpeA8hB77caYQwd32sx?hsCtaAttrib=171926995377  Want more formal learning? Check out Jill's newly released course: Physician's Edge: Mastering Business & Finance in Your Medical Practice. 32.5 hours of online, on-demand CME-accredited training tailored just for busy physicians. Promo pricing available now: https://education.healtheps.com/offers/Ry3zfLYp/checkout?coupon_code=PHYSEDGE3000  Purchase your copy of Jill’s book here: Physician Heal Thy Financial Self  Join our Medical Money Matters Facebook Group here: https://www.facebook.com/groups/3834886643404507/ Original Musical Score by: Craig Addy at https://www.underthepiano.ca/ Visit Craig’s website to book your Once in a Lifetime music experience Podcast coaching and development by: Jennifer Furlong, CEO, Communication Twenty-Four Seven https://www.communicationtwentyfourseven.com/

  4. Oct 6

    Episode 202 | Beyond the Shot: Vaccines, Practice Profitability & Patient Care with Mike Myers

    Send us Fan Mail Vaccines are one of medicine's greatest public health achievements—but for today's physician practices, they're also becoming increasingly complex to manage. Between changing recommendations, reimbursement challenges, inventory costs, and patient education, vaccination programs require thoughtful clinical and business leadership. In this episode of Medical Money Matters, Jill Arena welcomes Michael Myers, MD, MBA, physician executive, author, and nationally recognized expert in primary care, public health, and healthcare leadership. Dr. Myers discusses his new book, The Vaccine Bible, sharing why he wrote it, the knowledge gaps he hopes to address, and what physicians need to understand as the vaccine landscape continues to evolve. Together, Jill and Dr. Myers explore how vaccine programs affect the financial health of medical practices, practical strategies for navigating reimbursement and operations, and how physicians can have productive conversations with patients while maintaining trust and delivering high-quality care. Dr. Myers can be reached via LinkedIn at: https://www.linkedin.com/in/michael-t-myers-jr-md-mba-45325762/ and The Vaccine Bible can be purchased here: https://www.amazon.com/dp/1646049403/?bestFormat=true&k=the%20vaccine%20bible&ref_=nb_sb_ss_w_scx-ent-bk-v2_k0_1_17_de&crid=39W581IUY0TZP&sprefix=the%20vaccine%20bible Whether you're in private practice, employed by a health system, or leading a medical group, this conversation offers practical insights into balancing clinical excellence with sound business management. Please Follow or Subscribe to get new episodes delivered to you as soon as they drop! Visit Jill’s company, Health e Practices’ website: https://healtheps.com/ Subscribe to our newsletter, Health e Connections: https://share.hsforms.com/1FMup6xLPSpeA8hB77caYQwd32sx?hsCtaAttrib=171926995377  Want more formal learning? Check out Jill's newly released course: Physician's Edge: Mastering Business & Finance in Your Medical Practice. 32.5 hours of online, on-demand CME-accredited training tailored just for busy physicians. Promo pricing available now: https://education.healtheps.com/offers/Ry3zfLYp/checkout?coupon_code=PHYSEDGE3000    Purchase your copy of Jill’s book here: Physician Heal Thy Financial Self  Join our Medical Money Matters Facebook Group here: https://www.facebook.com/groups/3834886643404507/ Original Musical Score by: Craig Addy at https://www.underthepiano.ca/ Visit Craig’s website to book your Once in a Lifetime music experience Podcast coaching and development by: Jennifer Furlong, CEO, Communication Twenty-Four Seven https://www.communicationtwentyfourseven.com/

  5. Sep 29

    Episode 201 | Why the Best Physicians Surround Themselves with Great Partners: Maurice Rodriguez

    Send us Fan Mail Success in medicine isn't built alone. While physicians spend years mastering clinical skills, one of the most valuable assets they develop throughout their careers is a trusted network of advisors, colleagues, and industry partners who help them solve problems, introduce new ideas, and ultimately improve patient care. In this episode of Medical Money Matters, Jill Arena sits down with Maurice Rodriguez, a seasoned medical device representative who has spent years working alongside surgeons in the operating room. More than simply providing products, Maurice has built a reputation as a trusted resource, connector, and strategic partner for physicians by consistently showing up, following through, and helping solve challenges beyond the operating room. Jill and Maurice discuss what it takes to earn physicians' trust, the qualities that distinguish true partners from traditional salespeople, and why strong professional relationships can have a lasting impact on both patient outcomes and practice success. They also explore innovations in post-operative pain management, the changing healthcare landscape, and the importance of surrounding yourself with people who are invested in your long-term success. Whether you're a physician, practice administrator, or healthcare leader, this conversation offers valuable insights into building the kind of professional network that helps both your practice—and your patients—thrive. Please Follow or Subscribe to get new episodes delivered to you as soon as they drop! Visit Jill’s company, Health e Practices’ website: https://healtheps.com/ Subscribe to our newsletter, Health e Connections: https://share.hsforms.com/1FMup6xLPSpeA8hB77caYQwd32sx?hsCtaAttrib=171926995377  Want more formal learning? Check out Jill's newly released course: Physician's Edge: Mastering Business & Finance in Your Medical Practice. 32.5 hours of online, on-demand CME-accredited training tailored just for busy physicians. Promo pricing available now: https://education.healtheps.com/offers/Ry3zfLYp/checkout?coupon_code=PHYSEDGE3000 Purchase your copy of Jill’s book here: Physician Heal Thy Financial Self  Join our Medical Money Matters Facebook Group here: https://www.facebook.com/groups/3834886643404507/ Original Musical Score by: Craig Addy at https://www.underthepiano.ca/ Visit Craig’s website to book your Once in a Lifetime music experience Podcast coaching and development by: Jennifer Furlong, CEO, Communication Twenty-Four Seven https://www.communicationtwentyfourseven.com/

  6. Sep 22

    Episode 200 | 200 Episodes. Thousands of Lessons. One Mission.

    Send us Fan Mail Today is a special one, because we’re celebrating 200 episodes together. When we started this podcast back in September of 2022, the very first episode was about what they don’t teach you in medical school. That idea has really been the thread running through everything we’ve done since. Physicians receive extraordinary clinical training, but then we ask you to lead people, understand financial statements, negotiate contracts, manage multimillion-dollar organizations, oversee revenue cycles, hire and fire, develop strategy, evaluate technology, manage risk, and somehow anticipate what’s coming next in healthcare. And very little—if any--of that was part of your medical education. So we set out to help fill that gap. Two hundred episodes later, I’m incredibly grateful that so many of you have come along for the ride. Some of you have been listening almost from the beginning. Some of you found us through a particular episode because you were trying to solve a problem in your practice. Others have joined more recently and started working your way through the back catalog. However you got here, thank you. Truly. You’ve given us your time, your attention, your questions, and, in many cases, your trust. That means a great deal to me and to all of us at Health e Practices. For a list of content specific episodes listed in this podcast, see our website at www.healtheps.com Please Follow or Subscribe to get new episodes delivered to you as soon as they drop! Visit Jill’s company, Health e Practices’ website: https://healtheps.com/ Subscribe to our newsletter, Health e Connections: https://share.hsforms.com/1FMup6xLPSpeA8hB77caYQwd32sx?hsCtaAttrib=171926995377  Want more formal learning? Check out Jill's newly released course: Physician's Edge: Mastering Business & Finance in Your Medical Practice. 32.5 hours of online, on-demand CME-accredited training tailored just for busy physicians. Promo pricing available now: https://education.healtheps.com/offers/Ry3zfLYp/checkout?coupon_code=PHYSEDGE3000  Purchase your copy of Jill’s book here: Physician Heal Thy Financial Self  Join our Medical Money Matters Facebook Group here: https://www.facebook.com/groups/3834886643404507/ Original Musical Score by: Craig Addy at https://www.underthepiano.ca/ Visit Craig’s website to book your Once in a Lifetime music experience Podcast coaching and development by: Jennifer Furlong, CEO, Communication Twenty-Four Seven https://www.communicationtwentyfourseven.com/

  7. Sep 15

    Episode 199 | The GUIDE Program: What Physicians Should Know with Yumi Taylor and Sharon Tapper

    Send us Fan Mail Many physicians begin their careers with a passion for patient care, only to discover that creating meaningful change often requires leadership beyond the exam room. Whether leading teams, influencing healthcare policy, mentoring future physicians, or driving organizational transformation, today's physician leaders are shaping the future of healthcare in powerful ways.  Our guests today, Dr. Yumi Taylor and Dr. Sharon Tapper, are nationally respected physician leaders who have dedicated their careers to advancing patient care, supporting physician development, and creating healthier healthcare systems. Through their leadership and their work with Hottocare, they are helping bring one of the most innovative new Medicare programs to patients and families across the country—the GUIDE (Guiding an Improved Dementia Experience) Model.  This groundbreaking CMS initiative recognizes that effective dementia care requires support not only for patients, but also for the family caregivers who often shoulder enormous emotional, physical, and financial responsibilities. In this episode, we'll explore leadership in medicine, the growing impact of dementia on our healthcare system, how the GUIDE Model is transforming dementia care, and what physicians need to know about connecting patients and caregivers with these valuable resources as the program expands nationwide. Please Follow or Subscribe to get new episodes delivered to you as soon as they drop! Visit Jill’s company, Health e Practices’ website: https://healtheps.com/ Subscribe to our newsletter, Health e Connections: https://share.hsforms.com/1FMup6xLPSpeA8hB77caYQwd32sx?hsCtaAttrib=171926995377  Want more formal learning? Check out Jill's newly released course: Physician's Edge: Mastering Business & Finance in Your Medical Practice. 32.5 hours of online, on-demand CME-accredited training tailored just for busy physicians. Promo pricing available now: https://education.healtheps.com/offers/Ry3zfLYp/checkout?coupon_code=PHYSEDGE3000  Purchase your copy of Jill’s book here: Physician Heal Thy Financial Self  Join our Medical Money Matters Facebook Group here: https://www.facebook.com/groups/3834886643404507/ Original Musical Score by: Craig Addy at https://www.underthepiano.ca/ Visit Craig’s website to book your Once in a Lifetime music experience Podcast coaching and development by: Jennifer Furlong, CEO, Communication Twenty-Four Seven https://www.communicationtwentyfourseven.com/

  8. Sep 8

    Episode 198 | Curling Up With a Good Denial Report: RCM Horror Stories with Taya Gordon

    Send us Fan Mail Every healthcare organization has a few stories that make you shake your head—and sometimes keep you awake at night. In this episode of Medical Money Matters, I sit down with revenue cycle expert Taya Gordon to share some of the most memorable revenue cycle horror stories we've encountered throughout our careers. From costly coding errors and billing breakdowns to operational blind spots and leadership missteps, these real-world examples reveal how seemingly small issues can snowball into major financial consequences. More importantly, we discuss what these organizations could have done differently—and how your practice can avoid making the same expensive mistakes. Whether you're a physician, practice administrator, or revenue cycle leader, you'll walk away with practical lessons that can help protect your revenue, strengthen your operations, and reduce unnecessary stress. In This Episode, You'll Learn: Common revenue cycle mistakes that quietly drain practice profitabilityHow breakdowns in coding, documentation, and billing create costly downstream problemsThe warning signs that indicate your revenue cycle may be in troubleWhy leadership, accountability, and communication are essential to financial successPractical strategies to identify vulnerabilities before they become financial disastersHow regular revenue cycle assessments can uncover hidden opportunities for improvementMost physicians never received formal training in business or revenue cycle management, yet they're responsible for leading practices that depend on healthy financial operations. Learning from the experiences of others can help you avoid costly mistakes, improve cash flow, and build a stronger, more resilient practice. Please Follow or Subscribe to get new episodes delivered to you as soon as they drop! Visit Jill’s company, Health e Practices’ website: https://healtheps.com/ Subscribe to our newsletter, Health e Connections: https://share.hsforms.com/1FMup6xLPSpeA8hB77caYQwd32sx?hsCtaAttrib=171926995377  Want more formal learning? Check out Jill's newly released course: Physician's Edge: Mastering Business & Finance in Your Medical Practice. 32.5 hours of online, on-demand CME-accredited training tailored just for busy physicians. Promo pricing available now: https://education.healtheps.com/offers/Ry3zfLYp/checkout?coupon_code=PHYSEDGE3000  Purchase your copy of Jill’s book here: Physician Heal Thy Financial Self  Join our Medical Money Matters Facebook Group here: https://www.facebook.com/groups/3834886643404507/ Original Musical Score by: Craig Addy at https://www.underthepiano.ca/ Visit Craig’s website to book your Once in a Lifetime music experience Podcast coaching and development by: Jennifer Furlong, CEO, Communication Twenty-Four Seven https://www.communicationtwentyfourseven.com/

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About

Who is this podcast for? It's for you if you: Lay awake at night wondering if your medical practice is doing well financially, or if you are concerned about your insurance contracts or your reimbursement, or if you worry about being embezzled. Do you want a big piece of new equipment, but are not sure it's a wise purchase, or do you shudder every time a financial question comes up? Join Jill Arena, CEO of Health e Practices and other healthcare industry experts as they demystify the business of outpatient medicine in this weekly podcast.

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