Business Impact Lab (BIL) Podcast

Business Impact Lab
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Maximize your leadership potential and professional advancement and be inspired by the Business Impact Lab Podcast! We’re your source for personal, professional, and #OrganizationalGrowth and development from a business perspective. We share our own original #Research, explore #IndustryTrends and #WorkforceTrends, and interview executives and thought leaders from across the globe. Join us for practitioner-oriented content around all things #Business, #LeadershipChallenges, #TalentManagement, #OrganizationalDevelopment, and #ChangeManagement

  1. 1d ago

    S8E9 - The Space Between: What It Really Takes to Achieve Your Dreams with Andrea Mancuso

    We often hear stories about people achieving their dreams, reaching their goals, and finding success. But what about everything that happens along the way? The uncertainty, the sacrifices, the unexpected challenges, and the personal growth required to get there? In this episode of the Business Impact Lab podcast, Angela Jackson and LynnAnn Erickson welcome Andrea Mancuso, leadership coach, emotional intelligence strategist, and author of The Space Between: Navigating the Journey from Dream to Success. Andrea shares her own journey from a 14-year career as a school psychologist in New York City to becoming an entrepreneur and author. Along the way, we explore what it really takes to pursue meaningful goals, why it's important to make sure the dreams we're chasing are truly our own, and how the process of achieving them can transform us. We also discuss the courage to embrace uncertainty, the importance of asking for support, and why the journey toward success is rarely a straight line. Join us for a thoughtful conversation about navigating the space between where we are and where we want to be—and who we become along the way.   Andrea's Bio:  Andrea Mancuso is a leadership coach, speaker, emotional intelligence strategist, and licensed mental health counselor with nearly twenty years of professional experience. As the founder of Intentional Healing & Wellness, she empowers individuals, school communities, and organizations through wellness initiatives, social-emotional learning, and leadership development. WIth fourteen years as a school psychologist in New York City Public Schools, Andrea combines her expertise in human behavior and therapeutic interventions to help clients overcome limiting beliefs and reach their full potential. As a dynamic facilitator, Andrea creates spaces where intentional healing, mindset shifts, and sustainable transformation take root. She wrote The Space Between as a road map for individuals navigating the journey from dreams to success. Andrea draws inspiration from Brooklyn's electric energy and New Jersey's restorative calm.   www.iamandreamancuso.com IG: https://www.instagram.com/iamandreamancuso/ LinkedIn: https://www.linkedin.com/in/iamandreamancuso/ Facebook: https://www.facebook.com/IntentionalHealingAndWellness

  2. Oct 27

    S8E8 - The Courage to Pivot: Career Reinvention, Burnout, and Finding Your Path with Dr. Jonathan Westover

    What happens when success leads to burnout—and the courage to make a change? In our latest Business Impact Lab podcast episode, we're turning the tables on former co-host Dr. Jonathan Westover, recently named the 2026 Utah HR Thought Leader of the Year. From an unexpected internship in South Korea that changed his career trajectory to a professional pivot that ultimately brought him back to Utah Valley University, Jon shares candid reflections on curiosity, burnout, boundaries, and the importance of finding meaningful work. Join Angela Jackson and LynnAnn Erickson for a thoughtful conversation about navigating unconventional career paths, recognizing when it's time for change, and redefining what success really means. Jonathan Westover's Bio:  Jon Westover is Professor of Organizational Leadership and Change and has been at UVU for 18 years. He holds a PhD in sociology from the University of Utah. He and his wife, Jacque (also a UVU professor), have been married for 24 years and have six children. Jon is an internationally recognized scholar, author, entrepreneur, and leadership expert whose work has had an impact across academia and industry. At Utah Valley University, Jon has served as a professor and chair of Organizational Leadership, among other roles at the university, including a Fellow in the Business Impact Lab and former director of the Center for Social Impact. Jon has also served as Associate Dean and Director of HR Programs at Western Governors University. He is the founder of Human Capital Innovations, an award-winning and bestselling author, and the creator and host of an internationally recognized leadership podcast. His research has earned him recognition among the world's leading scholars in organizational behavior and job satisfaction. He has also served as a Fulbright Scholar and worked with organizations and academic institutions around the world. Jon was named the 2026 Utah HR Thought Leader of the Year at the annual Utah State SHRM banquet, recognizing his longstanding contributions to the human resources profession. This follows his recognition as the number-one global HR thought leader and influencer by Thinkers360 in 2025, along with his recognition among the world's leading scholars in job satisfaction research.   www.linkedin.com/in/jonathanhwestover/ Editor/Author, Alchemizing Human Capital Newsletter Host/Producer, Human Capital Innovations (HCI) Podcast Jon's books are available on Amazon

  3. Oct 20

    S8E7 - Beyond Resilience: Rethinking Leadership When the Old Ways No Longer Work with Stuart J. Green

    What happens when bouncing back is no longer an option? We've all heard that resilience is the key to overcoming challenges. But what if the very things that once made us successful are now holding us back? On this episode of the Business Impact Lab, Angela Jackson and LynnAnn Erickson sit down with Stuart J. Green, author of The Regenerate Leap, to explore why resilience alone isn't always enough—and what it takes to rethink, rebuild, and regenerate when the world around us has fundamentally changed. Join us for a fascinating conversation about leadership, transformation, and finding new opportunities when returning to the way things were is no longer possible.   Stuart J. Green's Bio:  He is the author of The Regenerate Leap, he has spent 30 years helping CEOs and boards diagnose why their organisation has stopped working, and redesign it before the next crisis hits. Stuart has mobilised over $500 million in institutional programmes across six Asia-Pacific jurisdictions. He is advising the World Bank, the Asian Development Bank (contributing to a $6 billion Oceans and Blue Economy Plan 2030), and the UK’s £400 million Blue Planet Fund. He is a former Adjunct Professor at the University of Texas and an alumnus of Goldman Sachs 10,000 Small Businesses at Oxford Said Business School. https://www.linkedin.com/in/bluegreenadvisors/ www.regenerateleap.com https://www.amazon.co.uk/dp/B0GGC7BX1D

  4. Oct 6

    S8E6 - From Blame to Breakthrough: Creating a Safe-to-Learn Culture with Dr. Melisa Buie

    What happens when failure at work becomes synonymous with fault? People stop speaking up. Problems stay hidden. Teams protect themselves instead of solving problems—and organizations lose valuable opportunities to learn. In this episode of the Business Impact Lab, Angela Jackson and LynnAnn Erickson talk with Dr. Melisa Buie, organizational strategist, engineer, and author of Faceplant: FREE Yourself From Failure’s Funk, about how leaders can move their organizations from blame and perfectionism toward curiosity, experimentation, and learning. Dr. Buie explains why “fail fast, fail often” isn’t enough, what happens in our brains when failure feels threatening, and how leaders can create genuinely safe-to-learn environments. She also shares practical strategies including pre-mortems, bounded experiments, reflective practices, and her FREE framework—Focus, Reflect, Explore, and Engage. Because the most productive question after something goes wrong may not be “Who’s responsible?” but simply: “What did we learn?” hearing no. Sometimes no becomes maybe, and maybe becomes yes. Listen in for an inspiring conversation about confidence, connection, service, and what can happen when you simply decide to start. Dr. Melisa Buie's Bio:  Dr. Melisa Buie is a speaker, facilitator, and organizational strategist who champions safe-to-fail cultures where breakthroughs happen. Because as she learned the hard way: failure isn’t fatal. Avoiding it is. After earning her doctorate in Nuclear Engineering/Plasma Physics from the University of Michigan, publishing 40+ peer-reviewed journal articles, securing six patents, and becoming a Six Sigma Black Belt, Dr. Buie discovered the most valuable lesson of all: The difference between people who solve hard problems and those who avoid them isn’t talent, it’s courage. Over 25+ years working with 1,000+ professionals, she’s made it her mission to help growth-obsessed individuals and hesitant teams stop chasing perfection and start chasing experiments. Through her books Problem Solving for New Engineers: What Every Engineering Manager Wants You to Know (2017) and the newly released Faceplant: FREE yourself from failure’s funk, she shares the messy, humbling truths about failure that most experts won’t admit. https://www.linkedin.com/in/melisabuie/ https://www.amazon.com/dp/1788607945?lv=shuf&channelId=500&plpRedirect=mhFallback   _______________________ UPCOMING DEN EVENT:  On Wednesday, October 21st, we’ll be joined by Patrick Dickerson for a conversation called “Leadership, Pressure & 2 Gallons of Milk: What One Messy Moment Revealed About Leadership Poise.” Patrick will explore what happens to our leadership when things don’t go according to plan—and what an everyday, messy moment can teach us about staying grounded and leading with poise under pressure. The event will be held from 8:30 to 9:45 a.m. in KB 102 at UVU’s Entrepreneurship Institute, and we’ll have light breakfast refreshments. Register below:  https://www.eventbrite.com/e/leadership-pressure-two-gallons-of-milk-what-one-messy-moment-revealed-tickets-2001092253799

  5. Sep 28

    S8E5 - Just Start: How Small Steps Lead to a Life of Impact with Carol Walker

    What can happen when you stop worrying about whether you’re ready—and simply start? In this episode of the Business Impact Lab, Angela Jackson and LynnAnn Erickson sit down with Carol Walker, whose remarkable career has taken her from community volunteer work to leadership roles in state government, national advocacy, marketing, public relations, fundraising, and corporate sponsorships. Carol shares how saying yes, building genuine relationships, and serving causes she believes in opened doors she never could have predicted. She also reflects on her work advocating for women and families, the importance of confidence and communication, and why meaningful change often begins with “baby steps.” Her advice is refreshingly simple: Don’t be afraid to try—and don’t be afraid of hearing no. Sometimes no becomes maybe, and maybe becomes yes. Listen in for an inspiring conversation about confidence, connection, service, and what can happen when you simply decide to start. Carol Walker's Bio:  Carol, whose career has spanned public service, nonprofit leadership, marketing, public relations, fundraising, and community engagement. Carol served as Executive Director of Utah’s Commission for Women and Families under three governors—Mike Leavitt, Olene Walker, and Jon Huntsman Jr.—and also served as Vice President of the National Commission on Women. Throughout her career, she has worked extensively with nonprofit organizations, led development and fundraising efforts, and organized events ranging from intimate gatherings to large-scale initiatives. At the heart of all of this work is something Carol genuinely loves: people. She has built a career around connecting with others, developing relationships, and bringing people together—skills she sees as essential not only in marketing and public relations, but in leadership more broadly. caroljohnwalker@gmail.com https://www.bridleuphope.org/   _______________________ UPCOMING DEN EVENT:  On Wednesday, October 21st, we’ll be joined by Patrick Dickerson for a conversation called “Leadership, Pressure & 2 Gallons of Milk: What One Messy Moment Revealed About Leadership Poise.” Patrick will explore what happens to our leadership when things don’t go according to plan—and what an everyday, messy moment can teach us about staying grounded and leading with poise under pressure. The event will be held from 8:30 to 9:45 a.m. in KB 102 at UVU’s Entrepreneurship Institute, and we’ll have light breakfast refreshments. Register below:  https://www.eventbrite.com/e/leadership-pressure-two-gallons-of-milk-what-one-messy-moment-revealed-tickets-2001092253799

  6. Sep 21

    S8E4: Power Reveals - The Hidden Psychology of Leadership with Nik Kinley

    What happens to us when we gain power—and how does that power change what we see, hear, and understand about the people we lead? In this episode of the Business Impact Lab Podcast, Angela Jackson and LynnAnn Erickson sit down with psychologist, leadership expert, and author Nik Kinley to explore the hidden psychology of leadership and the ideas behind his latest book, The Power Trap. Nik challenges some familiar assumptions about leadership development, including just how much of ourselves we can actually change. He explains why stress and pressure cause leaders to fall back on deeply ingrained patterns, how power can distance leaders from the people and information they need most, and why even well-intentioned employees may filter what reaches the top. The conversation also takes an unexpected turn into AI—and why Nik believes AI may amplify some of the very same information problems created by power. From psychological safety and overconfidence to narcissism, information flow, and the small leadership decisions that quietly accumulate over time, Nik offers a provocative way of thinking about what makes leadership effective—and what leaders can do to avoid falling into the power trap.   Nic Kinley Bio:  Nik has spent more than 35 years working with leaders and organizations. He previously served as Global Head of Leadership Development and Employee Engagement at Barclays and Global Head of Assessment and Coaching at BP, and he has assessed more than 1,200 senior executives for C-suite positions. His latest book, The Power Trap, examines a fascinating leadership paradox: as leaders gain authority, the information they most need can become harder to access. Employees may filter what they say, bad news can travel more slowly, and at the same time leaders themselves can become more susceptible to overconfidence. https://nikkinley.com/ https://www.linkedin.com/in/nikkinley/

  7. Sep 14

    S8E3: Leadership is Easy. It Just Might be Uncomfortable - with Tom Emery

    What if leadership isn’t actually hard—it’s just uncomfortable? In this episode of the Business Impact Lab Podcast, Angela Jackson and LynnAnn Erickson sit down with former Chief People Officer, executive coach, and bestselling author Tom Emery to explore what it means to lead people well in a rapidly changing world. Tom shares practical insights on navigating difficult conversations, giving feedback without putting people on the defensive, and creating psychological safety through small, intentional changes in leadership behavior. He also challenges leaders to become more comfortable with discomfort, slow down when emotions are high, and recognize the difference between trying to control people and learning how to influence them. The conversation also turns to AI and the future of work, where Tom offers a refreshingly human perspective: AI may be a significant disruption, but at its core, it is another form of change—and the fundamentals of good leadership still matter. It’s a thoughtful and practical conversation about feedback, psychological safety, change, and why some of the most effective leadership practices may also be the simplest.   Tom Emery's Bio:  Tom Emery is a sought-after speaker, consultant, performance and team coach, author, podcast host and Founder of HEX, an award-winning people performance consultancy and the bestselling author of People People: Reach Your Full Potential as a Chief HR Officer. A leading voice in transformational leadership, Tom specialises in executive impact and effectiveness. He brings his experience as a Chief People Officer to his work helping senior leaders and executives unlock high performance with clarity, confidence, and authenticity. His work centres on supporting businesses to build psychological safety, strengthen leadership capability, and unlock human potential. https://www.linkedin.com/in/tom-emery-b8809818/ https://www.hex-development.com   _______________________________________________________________ Also, check out an opportunity for Utah locals that is coming up at the Woodbury School of Business' Business Impact Lab Den Event: Impostor Syndrome: Why You Should Care & What You Can Do About It Wednesday, September 16 | 8:30–9:45 a.m. UVU Keller Building, Entrepreneurial Institute (KB 102) Our special guest, Dr. Bonnie Andersen, Chair of the Physics Department at Utah Valley University, will explore how impostor syndrome can affect not only our confidence as individuals, but also creativity, progress, and leadership within our organizations. You'll learn about the five types of impostor syndrome, practical strategies for managing it, and ways to create your own action plan for moving forward with greater confidence. Come develop new skills, engage in meaningful conversation, and network with other professionals in our community. Light breakfast refreshments will be provided. Space is limited, so reserve your spot today!  https://www.eventbrite.com/e/imposter-syndrome-why-your-should-care-what-you-can-do-about-it-tickets-1998786437039?lid=qicnoiy15ys5&utm_source=braze&utm_medium=ebml&utm_campaign=clab_coex_lcm_dss_mec_mc_mum_0_0_previousorganizer-reactivation&utm_term=US-Provo-1.TwoTowers-Reactivation.PaidTickets-listing.previousorganizer&utm_content=69a699f2-1028-4684-982c-ced9e6f5ec7f__6a8f012d4eb72427c3ba7a12697ffc2b__04a9bfbc-d724-4925-9c4e-ff477bfc3c41__2f69ecc3-4cbb-4b51-b694-2139a92b9a17&aff=ebemnsebconsumeremail

  8. Sep 3

    S8E2: The Ground Will Rise to Meet You: Courage, Purpose & Entrepreneurship with Leadelle Parish

    What does it take to turn a meaningful idea into a real business? In this episode of the Business Impact Lab, Angela Jackson and LynnAnn Erickson sit down with Leadelle Parrish, founder of SOS Play and creator of Buzzy Buddy, an innovative comfort bear designed to help children find calm through bilateral stimulation. Leadelle's entrepreneurial journey began when she saw the calming effect of bilateral stimulation on her grandchildren and went searching for a child-friendly product they could use on their own. When she discovered the product she envisioned didn't exist, she decided to build it. Leadelle shares the realities of bringing an idea to market—from prototypes, product development, and customer discovery to funding, sales, feedback, and the uncertainty of scaling a young company. She also discusses the unexpected impact Buzzy Buddy is having with families, therapists, and children in foster care. Along the way, the conversation explores leadership, "feed forward," purpose-driven entrepreneurship, and the courage to move into spaces where you don't yet have all the answers. As Leadelle puts it, sometimes you have to step forward believing that "the ground will rise up to meet you." It's a conversation about building a business—but even more, about having the courage to begin.   Leadelle Parish's Bio:  Leadelle Parish is the founder of SOS Play, the company behind Buzzy Buddy, an innovative comfort bear designed to help children find calm through bilateral stimulation. After seeing an opportunity to turn a simple idea into a meaningful business, Leadelle took the leap into entrepreneurship and recently completed her Master of Business Creation at the University of Utah. She brings a founder’s perspective on building a company from the ground up—navigating product development, sales, funding, setbacks, and the challenge of growing a mission-driven business without losing sight of why it started. https://www.linkedin.com/in/leadelle-parish-a1328034a/ https://www.sosplay.com/ https://lassonde.utah.edu/sos-play-bringing-therapeutic-comfort-to-kids-through-innovation/ _________________________________________________________ Also, check out an opportunity for Utah locals that is coming up at the Woodbury School of Business' Business Impact Lab Den Event: Impostor Syndrome: Why You Should Care & What You Can Do About It Wednesday, September 16 | 8:30–9:45 a.m. UVU Keller Building, Entrepreneurial Institute (KB 102) Our special guest, Dr. Bonnie Andersen, Chair of the Physics Department at Utah Valley University, will explore how impostor syndrome can affect not only our confidence as individuals, but also creativity, progress, and leadership within our organizations. You'll learn about the five types of impostor syndrome, practical strategies for managing it, and ways to create your own action plan for moving forward with greater confidence. Come develop new skills, engage in meaningful conversation, and network with other professionals in our community. Light breakfast refreshments will be provided. Space is limited, so reserve your spot today!  https://www.eventbrite.com/e/imposter-syndrome-why-your-should-care-what-you-can-do-about-it-tickets-1998786437039?lid=qicnoiy15ys5&utm_source=braze&utm_medium=ebml&utm_campaign=clab_coex_lcm_dss_mec_mc_mum_0_0_previousorganizer-reactivation&utm_term=US-Provo-1.TwoTowers-Reactivation.PaidTickets-listing.previousorganizer&utm_content=69a699f2-1028-4684-982c-ced9e6f5ec7f__6a8f012d4eb72427c3ba7a12697ffc2b__04a9bfbc-d724-4925-9c4e-ff477bfc3c41__2f69ecc3-4cbb-4b51-b694-2139a92b9a17&aff=ebemnsebconsumeremail

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5
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2 Ratings

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Maximize your leadership potential and professional advancement and be inspired by the Business Impact Lab Podcast! We’re your source for personal, professional, and #OrganizationalGrowth and development from a business perspective. We share our own original #Research, explore #IndustryTrends and #WorkforceTrends, and interview executives and thought leaders from across the globe. Join us for practitioner-oriented content around all things #Business, #LeadershipChallenges, #TalentManagement, #OrganizationalDevelopment, and #ChangeManagement

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