The Underdog Workplace Edge Erin Colbert

008 - Quite often we think about using coupon cards (you know - the fundraising kind you buy from kids in your neighborhood) as the only time you ever redeem something. Redemption is purchasing back… getting value back for a price paid.We all make mistakes and have misunderstandings, especially at work. Instead of trying to make fewer mistakes, we have an opportunity to seek redemption. Seeking redemption in failures leads to growth and change. People want to grow whether they realize it or n...

007 - With so many people who don't see work to be a good thing, it's up to you and me to help them change their minds. Many people in our society today don't want to work or they avoid work.Some younger people think they don't have what it takes to do hard work.Whether people are avoiding work or afraid of it, we can change their perception.Work isn't just about one person getting paid… it's about our need for a workforce, personal gratification in serving others, and doing what we are ...

006 - When it comes to training, less talking is better for the goal of the training. After all, what's the goal of training? That an employee can DO something at the end of it. Is your training focused on just that goal of what the employee needs?Who's doing all of the talking in the training in your workplace?How do you transfer knowledge from process experts to new employees?What is the result of your training? Is it great, good, or not getting the results you want?What is training? It's n...

005 - Employees don't know all of the reasons that leave an employer. After all, people have needs that they don't realize and articulate - they just go where they're met. So, what is a need that employees have today and how is that being met in your workplace?Gallup has developed a 12 question employee survey that indicates how engaged employees are. (If they're not engaged, they're likely to leave the company.)One question on the survey is controversial and a lot of people make ...

004 - We talk to a lot of people day in and day out... and we fall into ruts and routines of conversations without realizing it. What messages are you sending and are they the things that you are truly most concerned about in your workplace? Let's think through this today to see if we can clear up mixed messages.What are your employees hearing from you on a regular basis?Are your main talking points supporting your top priorities? What information are your employees encounter...

003 - You know all about everything that's happening in your business. And, you KNOW there's a lot of opportunity to work better, faster, cheaper... but where can you start? The lowest hanging fruit is somewhere you might not think to look. What's the best starting point to find your greatest opportunities for better results fast?What's the harm in just talking to a few employees for their ideas?How do you need to handle employees' ideas and why?Why is your approach to employ...