THINK BETTER SOON *the positive podcast

Jason Newland

Welcome to "Think Better Soon: The Positive Podcast" Join co-hosts, Jason C. Newland and John P. Bradley, as they traverse topics that help us live a better life through having better thoughts. ______________________ Subscribe to our podcast! audio verisons available at Spotify, Apple, Amazon, Google and more... video versions available at Spotify ______________________ listen anytime and join the conversation at: www.thinkbettersoon.com

  1. 4d ago

    189: Lead With Courage

    Carla Harris’s eight pearls of intentional leadership This episode breaks down Carla Harris’s framework for intentional leadership and why she says courage is the strand that holds everything together. Jason Newland and JP Bradley discuss eight practical habits leaders need to build trust, clarity, and stronger teams, with examples drawn from business, faith, and everyday relationships.In this episode, they focus on how authenticity builds trust, why clarity is a form of respect, and how decisive leaders reduce fear and confusion. They also connect Carla Harris’s pearls to biblical leadership themes, especially courage, voice, and creating other leaders. Key topics Carla Harris’s background as a former Morgan Stanley vice chairman, Harvard MBA, and performer, and why her presence gives weight to her leadership messageThe central metaphor of the episode: eight pearls tied together by a strand of courageAuthenticity as a distinct competitive advantage, and why shrinking yourself to fit a room weakens your leadershipTrust as something earned through consistency, including the idea of offering value before asking for anything in returnThe idea of building relationship currency so you have something to draw on when a relationship needs repairClarity as respect, not control, and why no one can exceed an expectation that was never clearly setCreating other leaders as the real job of leadership, including building capacity so others can take on moreDecisiveness as essential in an information overloaded world, with fear defined as false evidence appearing realInnovation as a long term culture builder, where teams must feel safe to try, fail, and speak honestlyInclusivity as a practice, not a policy, and the importance of making people feel seen and valuedVoice as the courage to call a thing a thing, especially when silence would avoid discomfort but harm the teamEight pearls of intentional leadershipFear as false evidence appearing realRelationship currencyAsk one person, “What does success look like for you in this role right now?”Make one deposit before making any askHand off one task you are good at so someone else can grow through itName one fear you are carrying and test whether it is real evidence or false evidence appearing realSay one true thing you have been avoiding saying, with care and directness Timestamps00:00 - Opening banter and the yellow room joke02:46 - Introducing Carla Harris and why her leadership message stands out04:39 - The eight pearls of intentional leadership05:15 - Courage as the strand that holds the pearls together06:17 - Authenticity as a competitive advantage08:27 - Trust built through repeated value and consistent deposits11:06 - Clarity is respect, and fog is not humility12:50 - Leadership means building other leaders, not just doing everything yourself16:06 - Decisiveness in an era of overload and fear19:19 - Innovation as a safe place to try, fail, and learn20:57 - Inclusivity as a practice of seeing people23:29 - Voice and the responsibility to call a thing a thing27:36 - Clear is kind, and why hard conversations matter28:20 - Stoic framing of fear and imagination31:52 - Weekly action steps and practical applications34:15 - The pearls only work when they are worn with courage36:05 - Closing thoughts on courage and speaking truth

  2. Aug 10

    188: Chasing Failure

    Think Better Soon: Chasing Failure, Gratitude, and the Questions That Reframe Life Jason Newland and JP Bradley unpack a counterintuitive idea inspired by Ryan Leake: sometimes chasing failure can move you further than chasing success. They use that lens to explore self-awareness, negative self-talk, collaboration, gratitude, and why the only real failure is never trying. Timestamps:(00:00) Opening the episode and the “chasing failure” premise(01:50) Ryan Leake’s background and why his story stood out(02:35) Cold-emailing every NBA team for a tryout(03:24) The Phoenix Suns say yes(04:20) The tryout, the rejection, and the documentary that followed(05:29) “Great learners ask better questions”(05:57) Question 1 - What’s it like to be on the other side of me?(08:29) Android vs iPhone as a funny example of relational friction(10:25) The assignment - ask 2 or 3 people and take notes(11:50) Question 2 - What story am I telling myself?(12:57) Stinking thinking and the repeated negative loop(14:05) Helping kids replace the worst-case story(15:09) Question 3 - What is my part to play?(16:47) Clear roles, collaboration, and fuzzy expectations(17:02) Question 4 - Who can I pave the way for?(18:15) Mentors, family, and investing in younger people(19:19) Question 5 - Am I enjoying it?(19:47) Gratitude determines enjoyment(20:51) Question 6 - What would I do if I knew I couldn’t fail?(21:21) Chasing the failure anyway(22:28) Shame, fear, and avoidance as the real trap(23:43) The parable of the talents and the fear of trying(24:12) Teddy Roosevelt and “the man in the arena”(24:50) Sarah Blakely’s dinner-table ritual around failure(25:45) The research-based correction - failure is not automatically a teacher(26:06) University of Chicago findings on failure feedback(27:01) Why “fail fast” can become lazy thinking in business(28:46) Learning from other people’s mistakes(29:03) Amy Edmondson’s 3 types of failure(30:03) Three conditions for healthy chasing(32:05) Reframing the whole idea - the chase is about what you learn(32:53) Weekly action steps from Jason and JP(35:20) Wise risk, recovery, and the one failure you can’t recover from(37:22) Closing reflection on the counterintuitive

  3. Aug 3

    187: "What is Your Relationship Status with AI"

    Jason and JP discuss "The Future of Work and Thinking in the Age of AI" Discover how artificial intelligence is transforming the way we work, think, and learn. In this episode, we explore insights from an article by David Brooks on the evolving relationship between humans and AI, and how different mindset groups will adapt or struggle in this new era. Main Topics: How AI is increasing work intensity and multitasking, contradicting expectations of reduced effortThe importance of mental effort and relationship to cognition in distinguishing future collaborators with AIThe three mindset groups: Deep Thinkers, Reluctant Optimizers, and Marathoners—how they will fare with AIThe risks of cognitive decline due to over-reliance on AI, including loss of critical thinking and navigation skillsStrategies for harnessing AI to augment human cognition without diminishing our mental musclesThe Atlantic - Who Will Thrive in the AI Age? (search for the article by David Brooks)ActiveTrack Study on AI and Work IntensityUC Berkeley Haas School of BusinessMIT Media LabCarnegie Mellon UniversitySiguen Wu's Research on AI MotivationAlberto Romero – AI Tutor Design Timestamps: 00:00 - Welcome to The Positive Podcast: Exploring AI's impact on work and cognition00:45 - The paradox of AI: Work becomes more intense despite expectations02:10 - The relationship between mental effort and thriving in the AI age04:01 - How AI shifts work patterns and expectations: From productivity to brain fry07:35 - Understanding the three mindset groups in the context of AI09:48 - Dangers of low effort use: Cognitive decline and diminished skills11:20 - The impact of AI on critical thinking and memory retention12:37 - Navigation skills eroding with GPS and implications for AI reliance15:07 - The importance of critical engagement and avoiding cognitive surrender17:42 - Deep work and the necessity of pushing back against AI overreach19:39 - How deep, analytical work can be enhanced with a strategic partnership with AI28:29 - The generational divide: AI's impact on youth and the importance of human effort32:43 - The "marathoners": high cognition individuals and their drive for mastery34:41 - Practical tips: Asking AI for hints, not answers; redesigning AI tools for growth37:08 - The cultural shift: valuing effort, struggle, and authenticity in the AI era38:29 - The importance of conscious choice in how we relate to AI and technology40:08 - Closing thoughts: Balancing AI's power with human judgment and integrity

  4. Jul 27

    186: "Shuck It!”- JP's Journey from Cornfields to the Beach"

    Join us for an inspiring episode where JP shares his remarkable journey of moving across the country—from Nebraska's cornfields to the Carolina coast—highlighting lessons in resilience, managing adversity, and trusting the process. Whether you're navigating a big life change or facing unexpected challenges, this story will motivate you to keep going, regardless of the obstacles. Key topics: The emotional rollercoaster of life transitions, including job changes and relocating familiesThe importance of focusing on what we can control versus what we cannotLessons from golf about handling adversity and bad breaks with graceThe power of shifting perspective and not assigning unnecessary meaning to setbacksThe significance of having a positive momentum and celebrating small victoriesFaith, trust, and resilience in overcoming life's messy middleHow the journey often holds more value than the destinationMatthew 6:34 Timestamps:00:00 - Welcome back and episode overview00:15 - JP's background and recent move from Nebraska to South Carolina00:38 - The significance of the Open Championship in JP's life01:20 - Golf's lessons in handling adversity and bad breaks02:45 - The mindset of never flinching in tough situations04:41 - The importance of not assigning negative meaning to setbacks05:08 - Managing emotions and responses during pressure06:26 - The beauty of resilience and the power of persistence07:37 - The concept of "the messy middle" in life's transitions09:02 - Facing change with faith and trust in the process10:00 - The significance of focus, routine, and staying present11:14 - The impact of visual projects like "Shucket" in manifesting goals12:27 - The value of celebrating small wins and setting new goals13:32 - The role of faith and letting go of control14:33 - Appreciating the journey and embracing life's unpredictability15:42 - The importance of faith and trusting God's plan16:09 - Navigating challenges at work and in life17:35 - The ups and downs of life's transition—messy middle18:43 - Reflecting on control, anxiety, and trust19:12 - The lesson from Robert McIntyre about embracing our true nature20:09 - The significance of resilience, failure, and growth21:12 - Recognizing our imperfections and ongoing growth22:12 - The importance of learning from failures23:07 - Key takeaways from JP's journey and lessons in persistence24:22 - The power of faith, gratitude, and perseverance25:51 - Recognizing life's blessings and trusting the process27:27 - Final thoughts: embrace the journey, shuck it, and keep moving forward No matter how tough the path, keep moving three more feet. Your resilience is greater than any setback.

  5. Jul 20

    185: "The Resilient Mr. Fox"

    Discover how resilience, handling setbacks with grace, and unwavering persistence can shape success in both sports and life. Inspired by a compelling golf story, this episode encourages listeners to face challenges head-on and stay committed to their journey. Main Topics: The importance of emotional regulation and non-reaction to bad breaksLessons from golf champion Ryan Fox's mental toughnessHow resilience in sports mirrors life's strugglesThe power of not assigning universal meaning to setbacksStrategies for maintaining belief in your trajectory despite challengesThe significance of doing your best regardless of perceived successThe role of patience and persistence in achieving long-term goalsInsights on handling adversity with calmness and focus Ryan Fox's Player ProfileThe Open ChampionshipMental Toughness Strategies Timestamps: 00:05 - Introduction to resilience lessons from golf and life00:12 - Meet Ryan Fox and his journey to winning the Open Championship00:46 - The mental toughness demonstrated by Fox during the tournament02:16 - Handling bad shots and setbacks without emotional reactivity04:11 - Fox’s attitude towards mistakes and denied penalties05:08 - The significance of routine and execution under pressure06:37 - The mindset of accepting difficult breaks without self-pity08:33 - The importance of staying composed during adversity10:00 - The impact of calmness when under pressure in high-stakes moments12:39 - Reflection on emotional responses and personal reactions to setbacks15:18 - The resilience of players like Robert McIntyre and the importance of self-acceptance16:09 - Recognizing the default reaction in challenging situations18:04 - In life and sport: handling victory and defeat with grace19:12 - The inspiring example of Ryan Fox’s resilience despite past struggles22:39 - Maintaining belief and hope through adversity23:36 - The importance of persistence and not giving up, even late in the game25:39 - Lessons on not perceiving setbacks as the end of the road26:37 - The value of continuous effort and learning from failure27:03 - Final thoughts: Keep moving forward, stay resilient, and never settle

  6. Jul 13

    184: “Why Being Early Is an Act of Generosity, Not Waste of Time”

    In this episode, Jason Newland explores the importance of creating time buffers in our schedules to reduce stress, increase productivity, and build better relationships. He shares personal anecdotes, insights from productivity experts, and practical tips on how to integrate more margin into daily life. Key Topics: The concept of a buffer and its relevance in daily schedulingHow arriving early can enhance your experience and reduce rushThe societal perceptions of punctuality and latenessLessons from Greg McCowan’s book Essentialism about building buffers in meetings and tasksDaniel Kahneman’s research on underestimating how long tasks takeThe analogy of traffic flow and capacity as a metaphor for managing timePractical ways to be early using technology and mindset shiftsThe importance of reserve capacity in emotional, physical, and financial contextsStrategies for using waiting time productively instead of scrolling or wasting itPersonal goals for the host: to be early for everything and reduce latenessEssentialism: The Disciplined Pursuit of Less by Greg McCowan Timestamps:00:00 - Welcome and overview of the episode's focus on buffers00:34 - The importance of leaving early and having margin in life01:04 - Societal perceptions of punctuality and selfishness01:32 - Personal anecdotes about choosing to arrive early02:02 - The role of buffers in avoiding rush and stress02:29 - The story of arriving early to church services03:27 - Benefits of being early: connection and calmness03:55 - Introducing Greg McCowan’s book Essentialism and its lessons04:29 - Building buffer time into meetings, referencing Essentialism05:00 - Overcoming the tendency to cram schedules and underestimating task durations05:29 - Daniel Kahneman’s insights on underestimating time for tasks06:26 - The Big Dig project as an example of underestimated timelines07:26 - Personal reflection on punctuality shortcomings07:55 - Traffic flow as a metaphor for time management08:24 - The value of capacity, reserve, and margin in life08:54 - How being early reduces stress and improves present-moment awareness09:23 - Using smartphones and tools to maximize early arrival time09:53 - Practical tips: burning early-buffer time productively10:24 - Parkinson’s Law and avoiding wasteful use of extra time10:54 - The importance of using early-buffer time for productive activities11:23 - Final thoughts on practicing early arrival

  7. Jun 29

    182: Excellence Wins Part Two - Lessons from Horst Schultz, Ritz Carlton

    Unveiling the Secrets of Ritz Carlton's Exceptional Service Culture Discover how timeless principles and a deeply ingrained culture of excellence at Ritz Carlton can transform service standards in any organization. Led by insights from Horst Schultz, the legendary hotelier, this episode explores core values that turn ordinary experiences into legendary moments. In this episode: The significance of daily reinforcement through the 20 Gold StandardsHow a simple phrase like "My Pleasure" shapes a customer-centric cultureThe power of empowering employees with up to $2,000 to resolve guest issues instantlyThe importance of walking guests to their destination—no pointing, just escortingStrategies to turn customer complaints into opportunities for loyalty and brand ambassadorsThe role of personal appearance, cleanliness, and personal touches in exceeding expectationsCreating a purpose-driven team, not just hiring "chairs" but team members with a reason to careThe story behind the $500,000 lifetime value of a Ritz Carlton customerHow small, consistent language changes influence a company’s culture The 20 Gold Standards of Ritz CarltonHorst Schultz on Leadership and ServiceChick-fil-A's Customer Service Philosophy Timestamps:00:00 - Introduction to Ritz Carlton’s culture of excellence 02:27 - The power of daily reinforcement with the 20 standards 04:22 - The credo, motto, and the significance of these statements 05:14 - The three steps of service: Welcome, do your best, farewell 06:42 - The employee promise and valuing every team member 08:21 - The "two thousand dollar rule" and empowering staff to resolve issues 10:30 - Ritz Carlton’s extraordinary approach to customer service stories 11:30 - The importance of cleanliness and personalizing guest experiences 12:34 - Never losing a guest and building genuine customer relationships 14:38 - Handling complaints immediately and turning upset customers into advocates 16:54 - The importance of smiling and positive interactions in service 18:00 - The significance of ambassadorial employee behavior 19:23 - Escort guests instead of pointing, creating comfort and trust 20:53 - The power of proper telephone etiquette 22:23 - The culture of professional appearance and safety first attitudes 23:50 - Protecting assets and accountability as part of company culture 27:17 - A heartbreaking story underscoring safety and responsibility 29:37 - The purpose-driven culture: hiring for purpose, not just function 30:50 - Turning complaints into opportunities with fast, generous responses 32:00 - The importance of stories that spread about extraordinary service experiences 33:30 - The "My Pleasure" story and its impact on customer interactions 35:22 - Using language to shape organizational culture—small words with big effects 36:53 - Final reflections on being intentional about kindness and excellent service Transforming service begins with culture, reinforced daily, and driven by purpose. Small language shifts, empowered staff, patient listening, and attention to details turn ordinary organizations into extraordinary brands that create lifelong customer loyalty.

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About

Welcome to "Think Better Soon: The Positive Podcast" Join co-hosts, Jason C. Newland and John P. Bradley, as they traverse topics that help us live a better life through having better thoughts. ______________________ Subscribe to our podcast! audio verisons available at Spotify, Apple, Amazon, Google and more... video versions available at Spotify ______________________ listen anytime and join the conversation at: www.thinkbettersoon.com