Building the Noise Podcast

Matt Toresco

Our goal is to help patients navigate the complex and often confusing world of the US healthcare system. In each episode, we discuss important topics, such as how to choose a healthcare provider, how to understand your insurance coverage, & how to advocate for yourself as a patient. We also interview healthcare experts and patients to provide a range of perspectives on these topics.

Episodes

  1. Jun 2

    Building The Noise with Matt Hay: EPISODE 007

    WHAT 20 SURGERIES TAUGHT ME ABOUT LIFE Most people would be broken by 20 surgeries. Matt Hay lost his hearing, faced brain tumors, endured facial paralysis, and spent years navigating a rare disease that affects only a tiny fraction of the population. Yet today, he calls himself one of the luckiest people in the world. In this powerful conversation, Matt shares the lessons he learned through adversity, the moment that transformed him from a patient into a patient advocate, and why suffering doesn't have to define your future. We discuss rare disease, resilience, healthcare, purpose, hearing loss, patient advocacy, career setbacks, and the surprising mindset shifts that helped Matt build a meaningful life despite overwhelming challenges. If you've ever faced a difficult diagnosis, major setback, chronic illness, or simply wondered how people find purpose after hardship, this episode is for you. ABOUT MATT HAY Matt Hay is a rare disease patient advocate, author, TEDx speaker, public health professional, and advocate for patient-centered healthcare. After living with Neurofibromatosis Type 2 (NF2), undergoing 20 surgeries, losing his hearing, and relearning how to navigate life with significant health challenges, Matt dedicated his career to helping patients and families find support, community, and hope. KEY TAKEAWAYS • Why Matt calls himself "the luckiest guy in the world" • The life-changing moment a mother told him, "I'm glad you exist" • How 20 surgeries changed his perspective on life • The lessons he wishes he knew at 22 • Why patient advocacy matters more than most people realize • The hidden loneliness many rare disease patients experience • How he taught himself to hear again through music • The mindset shift that transformed his career and purpose • Why sharing your story can change someone else's life • What healthcare organizations still need to learn from patients WHY THIS MATTERS Millions of people live with chronic illness, rare disease, hearing loss, or life-altering health conditions. Matt's story is a reminder that resilience isn't about avoiding hardship, it's about finding meaning through it. Whether you're a patient, caregiver, healthcare professional, advocate, or someone facing a difficult chapter in life, this conversation offers practical wisdom and genuine hope. 👍 If you enjoyed this episode: • Like this video • Subscribe for more conversations on healthcare, patient advocacy, resilience, and leadership • Share this episode with someone who needs encouragement • Comment below: What is the biggest lesson adversity has taught you? #RareDisease #PatientAdvocacy #Resilience #Healthcare #PersonalGrowth #ChronicIllness #Leadership #Podcast Building the Noise with Matt Toresco

    1h 6m
  2. May 26

    Building The Noise with Shelley Gerson: EPISODE 006

    Most people only see the diagnosis. They don’t see what chronic illness quietly takes from someone’s identity, relationships, confidence, and everyday life. In this powerful episode, patient advocate Shelley Gerson shares her journey from surviving one of healthcare’s darkest moments to becoming a voice for patients inside the biotech industry itself. From being told “women don’t have hemophilia” to helping shape patient-centered healthcare programs, Shelley opens up about what patients truly wish doctors, insurers, and pharmaceutical companies understood. We discuss: The hidden emotional cost of chronic illnessWhy patients often feel dismissed by healthcare providersThe truth about patient advocacy and biotechMedical gaslighting and learning to self-advocateClinical trials, trust, and healthcare innovationTurning pain into purposeShelley also shares deeply personal stories about surviving the HIV/hepatitis blood contamination crisis within the hemophilia community — and why she ultimately chose to work inside the very industry she once distrusted. If you or someone you love lives with chronic illness, autoimmune disease, a rare disease, or has ever felt unheard by the healthcare system, this conversation will resonate deeply. 🎧 Subscribe for more conversations around healthcare, advocacy, chronic illness, and patient empowerment. 👇 Let us know in the comments: What’s one thing you wish doctors better understood about living with chronic illness? #ChronicIllness #PatientAdvocacy #HealthcarePodcast #RareDisease #Hemophilia #MedicalGaslighting #Biotech #InvisibleIllness #Healthcare #PatientVoice Building the Noise with Matt Toresco

    54 min
  3. May 19

    Building The Noise with Brandon Macsata: EPISODE 005

    Why are patients losing trust in the healthcare system and who’s actually listening to them anymore? In this episode, healthcare advocate Brandon Macsata joins us for a raw and honest conversation about patient advocacy, the failures of modern healthcare, insurance denials, AI in medicine, HIV activism, and why patients are still being excluded from decisions that directly impact their lives. Brandon has spent over 30 years fighting for patients at the intersection of healthcare policy, HIV advocacy, and public health reform. From the early days of the AIDS crisis to today’s debates around AI-driven healthcare decisions, this conversation dives deep into the systems, incentives, and policies shaping patient care in America. If you’ve ever felt ignored by the healthcare system, frustrated with insurance companies, or concerned about where medicine is headed next — this episode is for you. In This Episode:  Why patients don’t trust healthcare anymore  How HIV advocacy changed modern healthcare policy  The hidden reality of prior authorization denials  Why AI in healthcare could become dangerous  How patient voices are being replaced by systems  The truth about healthcare advocacy funding  Why “Nothing About Us Without Us” still matters  The real battle over 340B and patient access  How grassroots advocacy actually changes policy About Brandon Macsata Brandon Macsata is a nationally recognized healthcare and HIV/AIDS advocate with more than three decades of experience in patient advocacy, healthcare policy, and public health leadership. He serves as CEO of ADAP Advocacy and PlusInc, focusing on patient access, health equity, HIV policy, and healthcare reform. Why This Conversation Matters Healthcare impacts every person eventually but too often, patients are left out of the conversation. This episode explores how advocacy movements shaped healthcare as we know it today, why trust in the system is eroding, and what patients can do to reclaim their voice. Building the Noise with Matt Toresco

    59 min

About

Our goal is to help patients navigate the complex and often confusing world of the US healthcare system. In each episode, we discuss important topics, such as how to choose a healthcare provider, how to understand your insurance coverage, & how to advocate for yourself as a patient. We also interview healthcare experts and patients to provide a range of perspectives on these topics.