About the episode In this episode of the XR Industry Leaders Podcast, Brad Scoggin and Will Stackable sit down with Bill Ballo, EMS instructor and XR champion at Madison College in Madison, Wisconsin. Bill shares how a pig heart, a document camera, and a lot of spilled blood led him to VR in 2019 and how a single headset demo turned into one of the most expansive campus XR programs in the country. From a grand opening in May 2023 with just 3 programs, Bill has grown the Madison College XR Center to 30 departments across nursing, dental, HVAC, botany, Spanish, vet tech, and even the volleyball team. With 12 PC VR stations, 80 headsets, and roughly 1,000 students put through VR experiences, Bill's model is built on one core belief: you need a dedicated person, not just hardware. The episode covers how Bill approaches content curation across 30 disciplines, why "parallel play" is his framework for onboarding new instructors, how ArborXR helps branch programs run independently, and why every single headset they've ever purchased has had a student in it. Quotes: "I've put about a thousand students in VR now, and I've had three that have said, I have to stop. I can't do this. Most of them get through it because they love what they're doing." - Bill Ballo "Every single one of the headsets that we've spent money on has had a student in it. Every single one. There are none sitting in the boxes, there are none that aren't plugged in, there are none that aren't in some way, shape, or form being utilized." - Bill Ballo Timestamps: From 30 years in EMS to building one of the first campus VR labs in the country (00:56)The 2019 demo that convinced Bill to put VR in his classroom within a month (05:19)Grand opening with 3 programs in May 2023, now at 30 departments (07:23)The nursing student who caught a lethal cardiac rhythm by reading a patient's skin color (09:57)The biggest mistake new XR programs make: buying hardware before finding a champion (16:30)How branch programs at Madison College run their own headset fleets on ArborXR (20:07)The question Bill asks every instructor to find the right VR content for their class (21:06)1,000 students put through VR and only 3 had to stop (25:40)How to build a campus VR program from 2 headsets up without a single one gathering dust (28:28)About the Guest: Bill Ballo is an EMS instructor and XR champion at Madison College in Madison, Wisconsin. With 30 years in emergency medicine and a passion for active, hands-on education, Bill launched the Madison College XR Center in May 2023 and grew it from 3 departments to 30 in just three years. His program now runs 12 PC VR stations and 80 headsets, with approximately 1,000 students put through VR experiences across disciplines ranging from nursing and dental to botany, Spanish, HVAC, and vet tech. Bill's approach centers on the dedicated champion model: one person who knows the hardware, the content, and how to build trust with instructors across every corner of campus. About ArborXR: ArborXR helps organizations confidently manage VR & AR devices at scale, remotely install content, and control what users can see and do in the headset. Our mission is to help people live more meaningful lives through the power of XR. Learn more at arborxr.com. Links & Resources: Connect with Bill on LinkedInSubscribe to Ballomedic on YouTubeConnect with Brad on LinkedInConnect with Will on LinkedIn