What’s the BUZZ? — AI in Business

Andreas Welsch

“What’s the BUZZ?” is a live format where leaders in the field of artificial intelligence, generative AI, agentic AI, and automation share their insights and experiences on how they have successfully turned technology hype into business outcomes. Each episode features a different guest who shares their journey in implementing AI and automation in business. From overcoming challenges to seeing real results, our guests provide valuable insights and practical advice for those looking to leverage the power of AI, generative AI, agentic AI, and process automation.Since 2021, AI leaders have shared their perspectives on AI strategy, leadership, culture, product mindset, collaboration, ethics, sustainability, technology, privacy, and security.Whether you're just starting out or looking to take your efforts to the next level, “What’s the BUZZ?” is the perfect resource for staying up-to-date on the latest trends and best practices in the world of AI and automation in business.**********“What’s the BUZZ?” is hosted and produced by Andreas Welsch, top 10 AI advisor, thought leader, speaker, and author of the “AI Leadership Handbook”. He is the Founder & Chief AI Strategist at Intelligence Briefing, a boutique AI advisory firm.

  1. 2D AGO

    Becoming AI Orchrestrators in the Workplace (Sadie St Lawrence)

    The uncomfortable trust for leaders is this: AI is changing how leadership works, or is it? In the latest episode of the “What’s the BUZZ?” podcast, host Andreas Welsch sits down with Sadie St. Lawrence, founder of Human Machine Collaboration Institute and author of Becoming an AI Orchestrator, to discuss what it really takes to lead in the age of AI. Sadie introduces a powerful idea: the future of work belongs to AI orchestrators. They are leaders who know how to guide AI systems the way a conductor leads a symphony. Here are a few key insights from our conversation: - The shift from doing to orchestrating   Work is moving from execution to coordination. Instead of completing every task ourselves, professionals will increasingly guide AI systems—asking the right questions, refining outputs, and turning rough drafts into real business value. - Managers and individual contributors must evolve   Managers often know how to delegate—but may not be using AI themselves. Individual contributors may use AI—but lack experience delegating work. The future requires both groups to develop leadership-level thinking, even without a formal leadership title. - AI success starts with systems thinking   Many organizations want AI outcomes without the right foundations. Leaders need to understand their data, tech stack, and workflows so that AI can support real business strategy rather than becoming another disconnected tool. - AI is an opportunity for everyone to lead   You don’t need to be a technical expert to start. The most important step is simple: get your hands on the keyboard and start experimenting. That’s how leaders begin to see what’s possible. If you want to understand how your role and your organization must evolve in the AI era, this conversation is for you. Questions or suggestions? Send me a Text Message. Support the show *********** Disclaimer: Views are the participants’ own and do not represent those of any participant’s past, present, or future employers. Participation in this event is independent of any potential business relationship (past, present, or future) between the participants or between their employers. Level up your AI Leadership game with the AI Leadership Handbook (https://www.aileadershiphandbook.com) and shape the next generation of AI-ready teams with The HUMAN Agentic AI Edge (https://www.humanagenticaiedge.com). More details: https://www.intelligence-briefing.com All episodes: https://www.intelligence-briefing.com/podcast Get a weekly thought-provoking post in your inbox: https://www.intelligence-briefing.com/newsletter

    30 min
  2. FEB 21

    From Pilots to Programs: Making AI Stick (Ivo Strohhammer)

    Stop chasing the rainbow—this episode shows how to turn AI pilots into repeatable programs that actually deliver business value. Host Andreas Welsch talks with Ivo Strohhammer about the hard work behind scaling AI adoption: moving from experiments to production, building a community that learns together, and helping small and medium businesses avoid the same pitfalls large enterprises faced. Ivo shares hands-on approaches from his work at Siemens and his new local ecosystem: how to enable people, provide secure playgrounds, and balance fast experimentation with the governance and standards needed to scale. Highlights from the conversation: Why employees are your most powerful lever: democratize access, offer secure tools, and create tiered learning paths so people can progress from curious user to local AI champion.How to balance speed and structure: let teams experiment but create standards to avoid reinventing the wheel; use short, adaptive planning cycles and measure impact early.The difference between everyday AI vs. process AI vs. new AI—and why rethinking processes often produces far larger gains than just layering models on existing workflows.Practical ways to help SMEs: open local labs, shared trainings, and a three-stage approach (Awareness → Ability → Application) so smaller orgs can punch above their weight without huge budgets. Three quick takeaways: Put people first—train, enable, and give secure spaces to experiment.Find the sweet spot between experimentation and standardization—pilot widely, scale selectively.Stay agile—test fast, keep what works, fail fast, and move on. If you want a practical playbook for making AI stick—whether you lead a global program or run a local SME—this episode is full of examples and actionable advice. Tune in now to hear the full conversation and start turning your AI pilots into lasting programs. Questions or suggestions? Send me a Text Message. Support the show *********** Disclaimer: Views are the participants’ own and do not represent those of any participant’s past, present, or future employers. Participation in this event is independent of any potential business relationship (past, present, or future) between the participants or between their employers. Level up your AI Leadership game with the AI Leadership Handbook (https://www.aileadershiphandbook.com) and shape the next generation of AI-ready teams with The HUMAN Agentic AI Edge (https://www.humanagenticaiedge.com). More details: https://www.intelligence-briefing.com All episodes: https://www.intelligence-briefing.com/podcast Get a weekly thought-provoking post in your inbox: https://www.intelligence-briefing.com/newsletter

    27 min
  3. FEB 7

    Making AI Agents Reusable Across the Enterprise (Samantha McConnell)

    Stop building the same capabilities over and over when everyone builds agents. Standardize and reuse common features across your business. In this episode of “What’s the BUZZ?”, Andreas Welsch sits down with Samantha McConnell to discuss how large enterprises can build reusable AI agents that create real business value. The conversation moves beyond vendor claims to examine how organizations operationalize agentic AI, manage rapid innovation cycles, and balance empowerment with governance. Samantha shares how Cox approaches AI through centralized hubs, agent registries, and differentiated governance models for individual productivity agents versus enterprise-scale solutions. The discussion also highlights why adoption is critical, and why many AI agents will have much shorter lifecycles than traditional software products. Catch the BUZZ: Preventing reinvention through AI hubs and agent registriesGoverning enterprise AI agents without slowing innovationManaging the lifecycle of rapidly evolving AI agentsMeasuring adoption and business impact, not just usageConnecting agent initiatives to clear business success metricsUsing a land-and-expand approach to scale agentic AI responsiblyKey Takeaways: Balance innovation and control by tailoring governance to agent scale and riskDesign for faster time-to-value and shorter solution lifespansDefine outcome-based success metrics before deploying AI agentsA practical episode for leaders focused on turning agentic AI from experimentation into repeatable, enterprise-ready impact. Questions or suggestions? Send me a Text Message. Support the show *********** Disclaimer: Views are the participants’ own and do not represent those of any participant’s past, present, or future employers. Participation in this event is independent of any potential business relationship (past, present, or future) between the participants or between their employers. Level up your AI Leadership game with the AI Leadership Handbook (https://www.aileadershiphandbook.com) and shape the next generation of AI-ready teams with The HUMAN Agentic AI Edge (https://www.humanagenticaiedge.com). More details: https://www.intelligence-briefing.com All episodes: https://www.intelligence-briefing.com/podcast Get a weekly thought-provoking post in your inbox: https://www.intelligence-briefing.com/newsletter

    23 min
  4. JAN 24

    Top Lessons from Deploying AI Agents in Banking (Mo Jamous)

    Imagine shrinking a one-hour code review to under ten minutes—and using that same agentic approach to boost sales, reduce fraud, and make branch and call‑center staff far more productive. In this episode, Andreas Welsch interviews Mo Jamous, CIO at U.S. Bank, who has taken agentic AI from experiments into real production at a major financial institution. Mo walks through what worked, what surprised him, and the practical guardrails banks (and other regulated companies) need to adopt agents safely and effectively. Episode highlights: A clear three‑bucket strategy: persona‑driven productivity, revenue/growth use cases, and operational excellence (fraud, security, DevOps, resilience).A concrete win: an agentic code‑review tool built in weeks that reduced review time from ~1 hour to 10 minutes and scaled to hundreds of thousands of reviews per year.How to instrument agents for measurement: attach metadata to agents, count executions, and map successful runs to dollar or productivity impact so you can report ROI.People, process, platform: upskill teams with hackathons and brown‑bags, put a governance council (risk, security, compliance) in place, and build an orchestration/registry layer to track many agent implementations.Common pitfalls: getting stuck on “one tool” decisions, underestimating change management and adoption, and failing to bake monitoring and guardrails into deployments.Practical starting advice: pick high‑value, low‑complexity pilots (e.g., developer or call‑center assistants), measure outcomes from day one, and scale using an observability dashboard rather than betting on a single vendor.Who should listen: business and tech leaders who want actionable guidance for moving beyond demos and into production-ready agentic AI that creates measurable business outcomes. Want step‑by‑step lessons from an operator who’s done it? Listen to the full episode now to learn how to turn agent AI hype into real business value. Questions or suggestions? Send me a Text Message. Support the show *********** Disclaimer: Views are the participants’ own and do not represent those of any participant’s past, present, or future employers. Participation in this event is independent of any potential business relationship (past, present, or future) between the participants or between their employers. Level up your AI Leadership game with the AI Leadership Handbook (https://www.aileadershiphandbook.com) and shape the next generation of AI-ready teams with The HUMAN Agentic AI Edge (https://www.humanagenticaiedge.com). More details: https://www.intelligence-briefing.com All episodes: https://www.intelligence-briefing.com/podcast Get a weekly thought-provoking post in your inbox: https://www.intelligence-briefing.com/newsletter

    27 min
  5. JAN 10

    What Enterprise AI Actually Wins At (Jon Reed)

    Stop chasing flashy multi‑agent demos. The big gains in enterprise AI are coming from focused, context‑driven systems, not agents in a room. In this year‑end conversation host Andreas Welsch and analyst Jon Reed cut through the noise to explain where AI is failing in the wild and where it's producing measurable business value. Jon lays out the vendor‑customer gap, the real risks of agentic experiments, and the practical architectures that are working today: compound systems, context engineering, RAG/knowledge graphs, evaluation and observability, and right‑time data layers. What you’ll learn: Why multi‑agent orchestration rarely works at scale today and the narrow exception where it doesHow vendors are ahead of buyers, and how leaders should close the gap with clear communication and upskillingThe difference between treating AI as a worker vs. a tool, and why that choice matters for people and projectsPractical, enterprise‑ready wins: document intelligence, procurement RFP automation, AP/AR, hyper‑personalization, and focused assistantsWhy explainability, audit trails, and granular autonomy toggles are essential for trust and complianceHow to approach AI readiness: clean data, metadata/annotation, and composing smaller specialized models into reliable workflowsIf you build or buy AI in the enterprise, this episode is full of real examples and honest advice on where to invest, what to avoid, and how to design systems that produce results now, while preparing for broader scale. Tune in to hear the full conversation and get actionable guidance for turning AI hype into business outcomes. Questions or suggestions? Send me a Text Message. Support the show *********** Disclaimer: Views are the participants’ own and do not represent those of any participant’s past, present, or future employers. Participation in this event is independent of any potential business relationship (past, present, or future) between the participants or between their employers. Level up your AI Leadership game with the AI Leadership Handbook (https://www.aileadershiphandbook.com) and shape the next generation of AI-ready teams with The HUMAN Agentic AI Edge (https://www.humanagenticaiedge.com). More details: https://www.intelligence-briefing.com All episodes: https://www.intelligence-briefing.com/podcast Get a weekly thought-provoking post in your inbox: https://www.intelligence-briefing.com/newsletter

    1h 7m
  6. 12/20/2025

    Teaching AI Agents Ethical Behavior (Rebecca Bultsma)

    Can you trust an AI agent to act in line with your values — and who’s responsible when it doesn’t? In this episode, Andreas Welsch talks with AI ethics consultant Rebecca Bultsma about the pitfalls of rushing AI agents into business workflows and practical steps leaders should take before handing autonomy to software. Rebecca draws on her early ChatGPT experiments and academic work in data & AI ethics to explain why generative AI raises fresh ethical risks and how organizations can reduce harm. What you’ll learn: Why generative AI and agents amplify old AI ethics problems (bias, hidden assumptions, and Western-centric worldviews).Why you should build internal understanding first: experiment with low-stakes, traceable use cases before deploying public agents.The importance of audit trails, explainability, and oversight to trace decisions and assign accountability when things go wrong.Practical red flags: agents that transact autonomously, weak logging, and complacency about vendor claims.A legal reality check: new laws (like California’s chatbot rules) are emerging and could increase liability for organizations that deploy chatbots or agents prematurely.The top takeaways: Learn by experimenting personally and internally in your organization to discover where agents fail.Start small with low-stakes, narrowly scoped tasks you can monitor and audit.Don’t rush; rather, observe others' failures, train your people, and build governance before going public.If you’re a leader evaluating agents or responsible for AI governance, this episode gives clear, actionable advice for keeping your organization out of the headlines for the wrong reasons. Tune in to hear the whole conversation and learn how to turn AI hype into safer business outcomes. Questions or suggestions? Send me a Text Message. Support the show *********** Disclaimer: Views are the participants’ own and do not represent those of any participant’s past, present, or future employers. Participation in this event is independent of any potential business relationship (past, present, or future) between the participants or between their employers. Level up your AI Leadership game with the AI Leadership Handbook (https://www.aileadershiphandbook.com) and shape the next generation of AI-ready teams with The HUMAN Agentic AI Edge (https://www.humanagenticaiedge.com). More details: https://www.intelligence-briefing.com All episodes: https://www.intelligence-briefing.com/podcast Get a weekly thought-provoking post in your inbox: https://www.intelligence-briefing.com/newsletter

    16 min
  7. 12/06/2025

    Designing Workforces for Agentic AI: What HR Must Do Next (Todd Raphael)

    What actually changes when AI agents become part of your workforce — and which human skills still matter most? In this episode, host Andreas Welsch talks with HR and talent-intelligence veteran Todd Raphael about the practical realities of bringing agentic AI into organizations. They move beyond proofs-of-concept to ask the tough questions: How do agents fit into daily workflows, what invisible human contributions should you protect, and how should HR and IT collaborate to redesign roles, org charts, and the employee lifecycle? Listen for concrete thinking and strategic framing, including: The hidden value humans bring: Why many critical contributions (trusted relationships, customer touchpoints, institutional memory) don’t appear on job descriptions — and what that means when you automate tasks.Rethinking structure and advancement: How flatter org models and new measures of impact (knowledge, networks, influence) may change who gets promoted and how leadership is defined.HR’s seat at the table: Why HR is uniquely positioned to plan holistically for hire-to-retire changes, from skills-based hiring to internal marketplaces, reskilling, and retention when agents handle more tasks. You’ll also hear examples and practical prompts for leaders: identify the intangible work that must remain human, map tasks vs. relationships before automating, and start workforce planning that considers people and agents together. If you’re an HR leader, people manager, or technology decision-maker trying to turn agent hype into durable business outcomes, this episode gives you a playbook to start redesigning work the right way. Tune in now to learn how to protect human advantage and build an effective human+agent workforce. Questions or suggestions? Send me a Text Message. Support the show *********** Disclaimer: Views are the participants’ own and do not represent those of any participant’s past, present, or future employers. Participation in this event is independent of any potential business relationship (past, present, or future) between the participants or between their employers. Level up your AI Leadership game with the AI Leadership Handbook (https://www.aileadershiphandbook.com) and shape the next generation of AI-ready teams with The HUMAN Agentic AI Edge (https://www.humanagenticaiedge.com). More details: https://www.intelligence-briefing.com All episodes: https://www.intelligence-briefing.com/podcast Get a weekly thought-provoking post in your inbox: https://www.intelligence-briefing.com/newsletter

    27 min
  8. 11/22/2025

    Agents Need IDs: How to Authenticate & Score Agent Trust (Tim Williams)

    When AI agents can self‑spawn, act at machine speed and delete their own trails, identity and trust become business-critical. In this episode, Andreas Welsch talks with Tim Williams—an experienced practitioner who’s helped organizations commercialize AI—about the security gaps agentic AI exposes and practical ways to close them. Tim explains why traditional username/passwords and persistent tokens won't cut it, how trust for agents should be treated like a credit score rather than a binary yes/no, and why observability and transaction-level controls are essential. Highlights you’ll get from the conversation: Why agents operate at a different scale and cadence than humans, and the new risks that creates.Real breach lessons (e.g., persistent token compromises) that show why persistent access is dangerous.The concept of sliding trust: using a trust score to gate actions (low-risk vs high-risk transactions).Short-lived, transaction-based approvals and why persistent credentials must be replaced.Why cryptographically verifiable, immutable identifiers (and why blockchain can help) matter for accountability.Practical governance: observability, human-in-the-loop checkpoints, and preparing infrastructure in parallel with agent adoption.Who this episode is for: business leaders deciding what to delegate to agents; security and identity teams rethinking access; product and platform builders designing safe workflows for autonomous systems. If you want actionable guidance on how to let agents accelerate your business without exposing you to runaway risk, tune in and learn how to turn agent hype into reliable business outcomes. Questions or suggestions? Send me a Text Message. Support the show *********** Disclaimer: Views are the participants’ own and do not represent those of any participant’s past, present, or future employers. Participation in this event is independent of any potential business relationship (past, present, or future) between the participants or between their employers. Level up your AI Leadership game with the AI Leadership Handbook (https://www.aileadershiphandbook.com) and shape the next generation of AI-ready teams with The HUMAN Agentic AI Edge (https://www.humanagenticaiedge.com). More details: https://www.intelligence-briefing.com All episodes: https://www.intelligence-briefing.com/podcast Get a weekly thought-provoking post in your inbox: https://www.intelligence-briefing.com/newsletter

    26 min

Ratings & Reviews

5
out of 5
2 Ratings

About

“What’s the BUZZ?” is a live format where leaders in the field of artificial intelligence, generative AI, agentic AI, and automation share their insights and experiences on how they have successfully turned technology hype into business outcomes. Each episode features a different guest who shares their journey in implementing AI and automation in business. From overcoming challenges to seeing real results, our guests provide valuable insights and practical advice for those looking to leverage the power of AI, generative AI, agentic AI, and process automation.Since 2021, AI leaders have shared their perspectives on AI strategy, leadership, culture, product mindset, collaboration, ethics, sustainability, technology, privacy, and security.Whether you're just starting out or looking to take your efforts to the next level, “What’s the BUZZ?” is the perfect resource for staying up-to-date on the latest trends and best practices in the world of AI and automation in business.**********“What’s the BUZZ?” is hosted and produced by Andreas Welsch, top 10 AI advisor, thought leader, speaker, and author of the “AI Leadership Handbook”. He is the Founder & Chief AI Strategist at Intelligence Briefing, a boutique AI advisory firm.

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