Conflict Skills

Simon Goode

Simon Goode is a professional mediator and the host of the Conflict Skills Podcast, where he offers free resources and tools to navigate conflicts both in and out of the workplace. With a focus on practical strategies, Simon’s podcast addresses real-world scenarios, providing listeners with the tools to handle disputes effectively. In his recent episodes, he delves into the intricacies of workplace mediation, using case studies like conflicts between managers and staff members to illustrate his points. Simon's expertise and approachable style make his podcast an invaluable resource for anyone looking to improve their conflict resolution skills.

  1. 1d ago ·  Video

    How to Start a Workplace Mediation Business in 2026

    In this episode, Simon Goode shares practical advice and personal reflections on starting and growing a mediation business, with an emphasis on the early stages and leveraging technology like content marketing and video. He discusses the pros and cons of self-employment in mediation, offering tips for building a client base, setting up a website, and structuring services for sustainability. The episode also emphasizes the importance of work-life integration, clinical supervision, and continuous professional development for long-term success. -------- TIMESTAMPS:  00:00 Challenges and benefits of mediation 06:43 Balancing family and business decisions 13:06 Discussing pros and cons of business 18:15 Using podcasts for mediation marketing 26:30 Dealing with daily distractions 29:38 Challenges of running a mediation business 36:41 Dressing for workplace mediation 39:22 Balancing Mediation Work and Income 49:56 Planning Annual Income Goals 51:13 Evaluating pricing strategies for mediators 01:00:57 Handling mediation inquiries 01:06:18 Monthly leadership seminars options 01:12:08 Long-term success and changing priorities 01:14:31 Discussing Mediation Strategies 01:19:10 Different approaches to mediation Click here to send me a quick message via FanMail Support the show Thank you so much for listening! I'd love to know what you think and connect.  website: simongoode.com  email: podcast@simongoode.com

  2. 2d ago ·  Video

    How to Handle a Jealous Partner: Conflict Resolution Strategies Explored

    In this episode, Simon Goode analyzes a listener-submitted case study involving conflict arising from a partner's jealousy over frequent messaging with an old friend. He explores key contributors to such conflicts, including differences in values, trust, and communication styles, and outlines practical conflict resolution tools like clarifying goals, apology frameworks, and the Thomas-Kilmann model for handling disagreements. The episode emphasizes understanding both perspectives and developing multiple options for resolving relationship tension constructively. TIMESTAMPS 00:00 Privacy and phone boundaries 06:05 Dealing with relationship conflicts 08:49 Discussing relationship communication issues 12:53 Defining relationship goals and priorities 14:09 Navigating relationship conflicts 19:37 Discussing relationship and workplace conflict 22:38 Discussing effective apologies 24:54 Communicating with different personality types 27:27 Managing communication and conflict 32:03 Listener interaction and feedback ------------- Sequence of Topics CoveredIntroduction and Podcast Overview Simon Goode introduces himself and the mission of the podcast 00:15Encouragement to subscribe and access to free conflict resolution resourcesCase Study Introduction: The Jealous Girlfriend Situation Origin of the case study: listener email describing conflict in a relationship 00:39Dynamics of the conflict: boyfriend's friendship with an attractive female friend 00:52Girlfriend's feelings of jealousy and insecurityInitial confrontation: girlfriend questions boyfriend about frequency of contact 01:16Discrepancy between boyfriend's report and actual message frequency 01:19Analysis of Key Contributing Factors Privacy and trust issues around checking partner’s phone 02:56Value differences in relationships regarding privacyThe balance between transparency and personal boundariesFrequency and language in messages as sources of tension 04:28The subjectivity of affectionate language between friends of different sexesExpectation around how partners interact with friendsImpact of past experiences, social circles, and external opinions on reactions 10:25Influence of friends and familyPersonal history, such as previous experiences with infidelity or divorceDissecting the Conflict: Types and Approaches Identifying facets of the conflict 05:51Frequency of contactAffectionate languageThe role of emotions and nervous system regulation in escalating conflict 07:55Defensive reactionsImportance of self-regulationClarifying goals in the conflict 12:02Immediate and long-term priorities in the relationshipImpact on family and social dynamicsSorting goals: for self, for the relationship, for others 13:25Tools for Resolution and Communication Types of conflict to address 14:32Data/facts-based conflict: clarifying the truthValues-based conflict: validating diverse perspectivesRelationship conflict: addressing underlying patterns and restoring closenessInterests: focusing on actionable, specific solutionsStructure: creating systems or rules to reduce tensionExploring Responses and Negotiation Strategies Approaches for negotiating compromise 16:05Validating perspectives and seeking middle groundMaking specific proposals or structural changes (e.g., joint activities, sharing information)Consideration of underlying causes such as lack of information or transparency 19:19Apology and Relationship Repair Five types of apologies discussed 20:28Expressing regret (“I’m sorry”)Admitting fault (“I was wrong”)Promising not to repeat the behaviorOffering reparative gestures (“What can I do to make it up to you?”)Requesting forgiveness (“Would you please forgive me?”)Importance of meaningful apologies and avoiding dismissivenessPersonality Differences and Their Impact Using the Big Five personality traits to understand reactions 24:20Openness, conscientiousness, agreeableness, neuroticism, extraversionImpact of individual sensitivity, compliance, or anxiety 24:35Conflict Styles and Assertiveness Explanation of Thomas-Kilmann Conflict Modes 26:08Competing/directing: maintaining firm boundariesAccommodating: giving in to partner’s requestsCompromising: meeting halfwayAvoiding: postponing or sidestepping the conflictCollaborating: seeking creative win-win solutionsPros and cons of various approaches 28:39The risk of delayed resolution versus benefits of closurePractical Application and Personal Reflection Encouraging listeners to reflect on their own relationship dynamics 31:33Emphasis on tailoring conflict resolution frameworks to individual needsInvitation for feedback and further case study submissions 31:58Closing Summary of key points 32:29Gratitude to listeners and encouragement to interact with the podcastClick here to send me a quick message via FanMail Support the show Thank you so much for listening! I'd love to know what you think and connect.  website: simongoode.com  email: podcast@simongoode.com

  3. Aug 3 ·  Video

    The Top 5 Conflict Pitfalls for Husbands and Practical Tools to Repair Relationships

    In this episode, Simon Goode reflects on common mistakes husbands make in relationship conflicts, such as poor listening, not staying calm, misidentifying conflict types, adopting the wrong conflict approach, and failing to repair relationships after disagreements. He shares practical frameworks like the EAR (Explore, Acknowledge, Respond) listening strategy and discusses techniques for self-regulation, apology, and moving forward after conflict. The episode encourages self-reflection and adaptability in conflict resolution to foster healthier relationships. TIMESTAMPS: 00:00 Reflecting on relationship mistakes 03:08 Trying new note-taking methods 07:53 Types of questions in communication 13:35 Managing stress in conversations 17:35 Understanding conflict and calmness 19:48 Understanding conflict and self-regulation 25:28 Mindfulness and staying present 27:25 Approaching conflict differently 31:21 Discussing Parenting and Communication 33:24 Discussing relationship communication strategies 36:10 Common mistakes in conflict resolution 40:43 Five conflict resolution strategies 45:10 Resolving conflict with apologies 47:05 Types of effective apologies 49:18 Improving apologies and moving forward 54:00 Navigating relationship conflicts 58:00 Reflecting on relationship mindset Click here to send me a quick message via FanMail Support the show Thank you so much for listening! I'd love to know what you think and connect.  website: simongoode.com  email: podcast@simongoode.com

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About

Simon Goode is a professional mediator and the host of the Conflict Skills Podcast, where he offers free resources and tools to navigate conflicts both in and out of the workplace. With a focus on practical strategies, Simon’s podcast addresses real-world scenarios, providing listeners with the tools to handle disputes effectively. In his recent episodes, he delves into the intricacies of workplace mediation, using case studies like conflicts between managers and staff members to illustrate his points. Simon's expertise and approachable style make his podcast an invaluable resource for anyone looking to improve their conflict resolution skills.

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