Conflict Skills

Simon Goode

Simon Goode is a professional mediator and the host of the Conflict Skills Podcast, where he offers free resources and tools to navigate conflicts both in and out of the workplace. With a focus on practical strategies, Simon’s podcast addresses real-world scenarios, providing listeners with the tools to handle disputes effectively. In his recent episodes, he delves into the intricacies of workplace mediation, using case studies like conflicts between managers and staff members to illustrate his points. Simon's expertise and approachable style make his podcast an invaluable resource for anyone looking to improve their conflict resolution skills.

  1. FEB 9

    The Graduate's Workplace Conflict Survival Guide: Skills and Mindset Shifts

    In this episode, Simon Goode explores practical strategies and mindset shifts for new graduates navigating workplace conflict, emphasizing the inevitability and complexity of such challenges. He breaks down five types of conflict—data, value, structure, relationship, and interest—and offers actionable advice on responding effectively while maintaining self-care and composure. Throughout, Simon normalizes the discomfort of conflict and highlights the importance of self-improvement as a core skill for professional growth ------------ Simon Goode is a professional mediator and the host of the Conflict Skills Podcast, where he provides free resources and practical tools for handling conflict. With a passion for helping others navigate disagreements, Simon launched his podcast to guide listeners—especially new graduates—on managing workplace challenges. Recognizing that many people misunderstand the nature of workplace conflict, Simon offers expert insights to dispel common misconceptions and empower individuals to thrive in their careers. Through his engaging podcast, Simon continues to support and educate anyone seeking to develop their conflict resolution skills. TIMESTAMPS: 00:00 "Preparing for Conflict Effectively" 05:35 Outdated Stress Response System 07:09 "Navigating Discomfort with Change" 10:27 "Mastering Workplace Conflict Resolution" 15:14 "Seeking Clarity Through Dialogue" 17:03 Defining Respect and Conflict Resolution 21:30 Improving Meeting Structure 25:38 Navigating Work Relationships Wisely 28:58 Overcoming Imposter Syndrome Calmly 33:06 Assertiveness, Compromise, and Clarity 35:27 "Managing Conflict and Assertiveness" Click here to send me a quick message via FanMail Support the show Thank you so much for listening! I'd love to know what you think and connect. website: simongoode.com email: podcast@simongoode.com

    37 min
  2. FEB 3

    The 5 Layers of Self Care During Workplace Conflict: Managing Stress and Regaining Control

    Dealing with workplace conflict can drain your energy, challenge your confidence, and disrupt every aspect of your life. In this episode, I break down why our fight or flight response kicks in at work and offer a simple five-part self care protocol to help you regain control. By tuning into your thoughts, feelings, behaviors, perceptions, and physical state, you can develop smarter habits, build resilience, and show up as your best self—even in the toughest situations. Hit subscribe for more powerful strategies from the Conflict Skills Podcast. TIMESTAMPS:  00:00 Self-Regulation for Conflict Resolution 04:43 "The Four Fs of Stress" 06:43 "Workplace Conflict and Stress Responses" 10:48 Redefining Self and Mind 13:10 Psychology's Flaws in Mental Health 16:57 Partial Control of Actions 22:31 Thoughts vs Feelings: Overanalyzed Divide 23:31 "Experiencing Workplace Conflict" 27:47 "Impact of Stress on Perception" 30:40 Improving Well-being and Conflict Resolution 34:36 "Conflict Skills Podcast Farewell" Simon Goode is a professional mediator and the host of the Conflict Skills Podcast, a show he created to offer free resources and practical tools for managing conflict. Drawing on his experience mediating workplace disputes—often between managers and team members or colleagues at odds—Simon is dedicated to helping people navigate challenging interactions. His podcast regularly explores topics such as self-care strategies during workplace conflict, and he is known for his calm, insightful approach to the defensive reactions that people often experience when facing criticism or accusations. Simon’s mission is to make conflict resolution knowledge accessible to all, empowering listeners to develop healthier ways to handle disputes both at work and beyond. Click here to send me a quick message via FanMail Support the show Thank you so much for listening! I'd love to know what you think and connect. website: simongoode.com email: podcast@simongoode.com

    35 min
  3. JAN 29

    Navigating Conflict With Close Friends: Addressing Racism, Misunderstandings, and Repair After 25 Years

    In this episode of the Conflict Skills Podcast, Simon Goode is joined by Helen Jarvis to explore a real-life conflict between long-term friends that erupted over accusations of racism sparked by a controversial book.  They discuss the emotional complexity of values-based disputes, the challenge of balancing honesty with relationship preservation, and practical steps for navigating these tense situations, whether as a participant or an "accidental mediator."  Throughout their conversation, they emphasize the importance of slowing down, seeking to understand different perspectives, and using thoughtful, non-defensive communication to help repair and rebuild relationships. --------------------------- Helen's details: Helen Jarvis  ripplelearning.com.au  Ripple Learning facilitates customised, dynamic, safe, and highly effective learning experiences that support workplaces to build the skills needed to navigate conflict, manage stress and maximise performance.  We are a social enterprise, creating a ripple effect by directing 100% of profits to youth mental health charities. --------------------------- My details: Simon Goode  simongoode.com  podcast@simongoode.com --------------------------- TIMESTAMPS:  00:00 Conflict Skills & Resolution Insights 05:25 "Friendship Fallout Case Study" 08:27 "Bystander or Upstander?" 12:15 The Power of Choosing to Speak 15:25 "Choosing How to Engage" 19:41 Assumptions, Values, and Understanding 21:33 "Determining Goals and Relationships" 26:07 "Effective Conflict Resolution Approach" 28:27 "Listening to Understand Gemma" 30:48 Mediating While Maintaining Friendships 35:46 "Managing Stressful Conversations" 37:33 "Finding Voice and Impactful Language" 41:56 "Embracing Conflict with Self-Talk" 43:29 "Finding the Right Words" Click here to send me a quick message via FanMail Support the show Thank you so much for listening! I'd love to know what you think and connect. website: simongoode.com email: podcast@simongoode.com

    44 min
  4. JAN 21

    Managing Difficult Conversations When Stuck in the Middle of Other People's Conflicts

    In this episode of the Conflict Skills Podcast, host Simon Goode is joined by Helen Jarvis to discuss "accidental mediator" scenarios, where people find themselves stuck in the middle of others' conflicts. They explore three case studies—from a heated argument at a children's soccer match, to neighborhood disputes, to tensions among school canteen volunteers—offering practical strategies for deciding when and how to engage. Throughout the conversation, both emphasize the importance of curiosity, safety, agency, and reflective decision-making in managing these challenging situations. To find out more about Helen and her PD workshops: https://ripplelearning.com.au TIMESTAMPS:  00:00 Insights on Conflict and Communication 05:16 "Facilitating Agency Through Mediation" 09:14 Driving Reactive Behavior Explained 12:06 "Empathy First for Effective Dialogue" 13:15 "Evaluating Motivations and Goals" 18:52 "Clashing Values in Parenting" 22:30 "Engage or Understand Before Acting" 23:32 "Curious Questions and Listening" 28:59 "Accidental Mediator Mindset" 32:41 School Canteen Conflict Discussion 33:40 Creating Safety Through Responsibility 37:38 "Measuring and Ensuring Safety" 40:14 Eating Disorders and Food Safety 45:04 Volunteer Management and Conflict Resolution 47:34 "Planting Seeds of Kindness" Click here to send me a quick message via FanMail Support the show Thank you so much for listening! I'd love to know what you think and connect. website: simongoode.com email: podcast@simongoode.com

    49 min
4.3
out of 5
9 Ratings

About

Simon Goode is a professional mediator and the host of the Conflict Skills Podcast, where he offers free resources and tools to navigate conflicts both in and out of the workplace. With a focus on practical strategies, Simon’s podcast addresses real-world scenarios, providing listeners with the tools to handle disputes effectively. In his recent episodes, he delves into the intricacies of workplace mediation, using case studies like conflicts between managers and staff members to illustrate his points. Simon's expertise and approachable style make his podcast an invaluable resource for anyone looking to improve their conflict resolution skills.