Trades Secrets: Contractor Marketing

Devon Hayes & Amanda Joyce
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  • Marketing
  • Updated Weekly

Trades Secrets: Contractor Marketing is for home services contractors and who are looking for easy to implement marketing tips and strategies. This podcast is for you if you're looking for actionable marketing tactics that are not over your head, and apply to ALL trades. We'll keep you apprised of what's new, and what should be on your radar for all things digital marketing.

  1. 6d ago

    2026 Build Show Live Recap | Ep 78 | Trades Secrets: Contractor Marketing

    Amanda and Devon went to 2026 Build Show Live with one goal: to better understand what contractors are hearing, learning, buying, and struggling with right now. They came home with a lot more than marketing notes. In this episode of Trades Secrets: Contractor Marketing, they break down their biggest takeaways from the event—from business efficiency and change orders to AI, sales conversations, social media, manufacturer relationships, and the craftsmanship that separates great contractors from the competition. One of the biggest themes? More leads and more revenue won't automatically fix a broken process. Growth can actually magnify inefficiencies if your operations, sales process, documentation, and customer experience aren't ready for it. Amanda and Devon also dig into how contractors are actually using AI—not just experimenting with ChatGPT—and why getting your company's information and SOPs organized may be one of the most important first steps. They share some of the technology they saw at the show, along with ideas contractors can start applying to their businesses right now. Key Takeaways: • More revenue doesn't fix a broken business. Small inefficiencies can become expensive problems as a company scales. Before chasing more leads, understand where money, time, and opportunities are already slipping through the cracks. • Know your numbers. Contractors at the event were digging into scorecards, pipeline, backlog, change orders, profitability, and other KPIs that reveal how efficiently the business is actually operating. • AI exposes documentation problems. Before building elaborate AI workflows, make sure your SOPs, company information, processes, and internal documents are organized and current. Your AI output is only as useful as the information behind it. • Record real customer conversations. Sales calls and field conversations contain valuable information for training and marketing. Hearing how customers actually ask questions—and how your best salespeople answer them—can help uncover messaging you may never get from a traditional content interview. • Stop overproducing your social media. Authentic content showing the actual work, craftsmanship, team, process, and knowledge behind your company can be more compelling than another perfectly designed graphic. • Consistency beats perfection. Set a realistic publishing goal and start sharing. You can't learn what resonates with your market if you're waiting for every piece of content to be perfect. • Your craftsmanship is marketing material. The little things your team does correctly every day may feel ordinary to you, but those details can be powerful differentiators to a homeowner. • Use your manufacturer relationships. Contractors may have access to training, certifications, warranties, technical expertise, marketing resources, and product knowledge that should be incorporated into their own marketing and customer education. • Understand your customer as deeply as your craft. The contractors who stood out weren't simply chasing the newest tool or trend. They understood their numbers, their customers, and their craft—and focused on building better systems around what was already working. The core takeaway: Don't chase every shiny new object. Understand your business, fix the inefficiencies, document what works, share your expertise, and use new technology to strengthen a solid foundation—not replace one. Missed an episode? Catch up with our full playlist of Trades Secrets podcasts found here: https://www.youtube.com/playlist?list=PL-v2ElYWOqX8jZlaKuHz1krepsTZVY1As Plus, explore MORE actionable marketing tactics that are not over your head, and apply to ALL trades here: https://tradessecretpodcast.com Find out how we can help you grow your business: https://elevmarketing.com/ Read about the latest in the field: https://elevmarketing.com/blog/ Connect with us on social media: FacebookXInstagram (Elevation Digital Marketing)Instagram (Trades Secrets)LinkedInAt Elevation Marketing, we have a tight team of experts in SEO or Search Engine Optimization, Google Ads, Google Local Service Ads, Google Display, Social Media Ads, Search Engine Marketing (SEM), Content Marketing, and Conversion Rate Optimization (CRO). With a niche focus on Contractor Marketing and working for the Trades, we've been able to make a significant impact on our home services clients. We are more than an agency, we're your marketing partner. Elevating you elevates us. Email us at experts@elevmarketing.com to talk! Find out how we can help you grow your business: https://elevmarketing.com/ Trades Secrets: Contractor Marketing is for home services contractors and who are looking for easy to implement marketing tips and strategies. This podcast is for you if you're looking for actionable marketing tactics that are not over your head, and apply to ALL trades. We'll keep you apprised of what's new, and what should be on your radar for all things digital marketing.

  2. Sep 21

    From Cleaning Houses to Building a Brand: What We Learned Growing Dallas Sunrise Maids | Ep 77 | Trades Secrets: Contractor Marketing

    In this episode of Trades Secrets: Contractor Marketing, Amanda and Devon sit down with Kent Davis of Dallas Sunrise Maids to talk about what it actually takes to grow a home service business from the ground up. Kent shares how he and his wife started the company in Dallas, learned the house cleaning business firsthand, and grew from a husband-and-wife operation into a thriving home cleaning company with a substantial team serving the Dallas area. Kent gets candid about the lessons they learned along the way—from the challenges of hiring and delegation to knowing what should stay in-house and when it makes sense to bring in outside experts. The conversation also dives into the marketing strategy behind Dallas Sunrise Maids, including their long-term investment in SEO and AEO, building a strong Google presence, generating hundreds of customer reviews, developing referral partnerships, and why Kent believes sustainable marketing is about consistent investment rather than searching for a quick win. Key Takeaways: • Delegate early, but delegate carefully. Getting responsibilities off the owner's plate creates room to focus on what you do best, but handing the wrong work to the wrong people can become an expensive lesson. • Hiring can be one of the biggest barriers to growth. Finding customers is only part of the equation. You also need reliable people who can consistently deliver on the promise your brand makes. • Marketing is a slow and steady investment. Kent explains why he wouldn't simply dump a huge budget into one marketing channel. Sustainable growth comes from consistently investing, testing, learning, and improving. • SEO and AEO require the right foundation. More traffic isn't necessarily better traffic. Your website needs to clearly communicate what your company does, where you provide your services, and why customers should choose you. • Don't get distracted by vanity metrics. Impressions, clicks, and website traffic can look impressive, but they don't mean much if they aren't helping attract the right customers. • Make reviews part of your operations. Dallas Sunrise Maids combines automated review requests, employee incentives, and internal tracking to consistently generate customer feedback. • Referral relationships still matter. Real estate agents, property managers, home builders, and other strategic partners can create valuable opportunities beyond digital marketing. • Surround yourself with capable people. Whether you're hiring employees, choosing vendors, or bringing in business partners, Kent recommends investing in people who know what they're doing instead of automatically choosing the cheapest option. • Keep going. Building a successful home service company takes time. The businesses that make it through the difficult early years can begin to see the foundation they've built pay off. The core principle: Building a brand doesn't happen overnight. Create the right foundation, invest consistently, pay attention to the numbers that actually matter, build a great team, and keep moving forward. Featured Guest Kent Davis Dallas Sunrise Maids https://dallassunrisemaids.com/ Missed an episode? Catch up with our full playlist of Trades Secrets podcasts found here: https://www.youtube.com/playlist?list=PL-v2ElYWOqX8jZlaKuHz1krepsTZVY1As Plus, explore MORE actionable marketing tactics that are not over your head, and apply to ALL trades here: https://tradessecretpodcast.com Find out how we can help you grow your business: https://elevmarketing.com/ Read about the latest in the field: https://elevmarketing.com/blog/ Connect with us on social media: FacebookXInstagram (Elevation Digital Marketing)Instagram (Trades Secrets)LinkedInAt Elevation Marketing, we have a tight team of experts in SEO or Search Engine Optimization, Google Ads, Google Local Service Ads, Google Display, Social Media Ads, Search Engine Marketing (SEM), Content Marketing, and Conversion Rate Optimization (CRO). With a niche focus on Contractor Marketing and working for the Trades, we've been able to make a significant impact on our home services clients. We are more than an agency, we're your marketing partner. Elevating you elevates us. Email us at experts@elevmarketing.com to talk! Find out how we can help you grow your business: https://elevmarketing.com/ Trades Secrets: Contractor Marketing is for home services contractors and who are looking for easy to implement marketing tips and strategies. This podcast is for you if you're looking for actionable marketing tactics that are not over your head, and apply to ALL trades. We'll keep you apprised of what's new, and what should be on your radar for all things digital marketing.

  3. Sep 14

    Before You Fire Your Marketing Agency for AI | Ep 76 | Trades Secrets: Contractor Marketing

    AI can build websites, generate hundreds of pages, analyze data, and make recommendations faster than ever—but does faster and more actually mean better marketing? In this episode of Trades Secrets: Contractor Marketing, Amanda Joyce and Devon Hayes are joined by Dan Sundgren and Scott Freeborn of FreeGren Digital Agency to unpack a real-world case study involving a longtime home services client that replaced its established WordPress website with a new AI-built website. The client had worked with FreeGren for roughly nine and a half years, and its previous website had been carefully built, optimized, and supported by years of historical performance data. Then came the shiny new AI solution. The new website expanded from roughly 200 pages to around 2,000, promising more visibility at a much faster pace. But the early results tell a more complicated story. In Google Search Console, more than 500 city-related pages were analyzed—and only 11 of those pages generated a single click. Dan and Scott walk through what happened during the transition, including the decision to replace the client's existing Google Analytics setup instead of preserving years of historical data. The group also digs into conversion rate optimization, user experience, AI-generated content at scale, schema markup, AI crawler accessibility, and what contractors risk when they trade a proven digital foundation for an untested shortcut. But this isn't an anti-AI conversation. All four agency owners are actively using AI to analyze data, improve efficiency, support client work, and explore new opportunities. The bigger question is where AI belongs in your marketing strategy—and where human experience, judgment, and accountability still matter. They also discuss why contractors should always own their websites and marketing data, why authentic photos, videos, reviews, and customer experiences remain incredibly valuable, and why more content doesn't automatically equal more visibility—or more leads. In this episode, you'll learn: Why a successful home services company replaced its established website with an AI-built alternativeWhat happened when roughly 200 website pages became around 2,000Why 500+ AI-generated city pages produced almost no clicksThe danger of losing years of historical marketing dataWhy conversion rate optimization and user experience still matterHow AI-generated advice can create confusion without expert contextWhy more content doesn't necessarily mean more SEO visibilityWhat contractors should know about AI crawlers and schema markupWhy you should always own your website and marketing dataHow authentic photos, videos, reviews, and real-world experiences strengthen your brandWhy AI is an incredible tool—but still can't replace strategic human judgmentWhat contractors should evaluate before chasing the next shiny marketing solutionFeatured Guests: Dan Sundgren & Scott Freeborn  FreeGren Digital Agency  https://www.freegren.com/ FreeGren Digital Agency specializes in digital marketing for home service businesses. Dan and Scott join Amanda and Devon to share their firsthand experience with this AI website case study and discuss what contractors should consider as AI continues to reshape digital marketing. About Trades Secrets Trades Secrets: Contractor Marketing is where contractors and home service business owners get practical insights into marketing, SEO, paid media, Google Business Profile, lead generation, and the strategies that help businesses grow. Missed an episode? Catch up with our full playlist of Trades Secrets podcasts found here: https://www.youtube.com/playlist?list=PL-v2ElYWOqX8jZlaKuHz1krepsTZVY1As Plus, explore MORE actionable marketing tactics that are not over your head, and apply to ALL trades here: https://tradessecretpodcast.com Find out how we can help you grow your business: https://elevmarketing.com/ Read about the latest in the field: https://elevmarketing.com/blog/ Connect with us on social media: FacebookXInstagram (Elevation Digital Marketing)Instagram (Trades Secrets)LinkedInAt Elevation Marketing, we have a tight team of experts in SEO or Search Engine Optimization, Google Ads, Google Local Service Ads, Google Display, Social Media Ads, Search Engine Marketing (SEM), Content Marketing, and Conversion Rate Optimization (CRO). With a niche focus on Contractor Marketing and working for the Trades, we've been able to make a significant impact on our home services clients. We are more than an agency, we're your marketing partner. Elevating you elevates us. Email us at experts@elevmarketing.com to talk! Find out how we can help you grow your business: https://elevmarketing.com/ Trades Secrets: Contractor Marketing is for home services contractors and who are looking for easy to implement marketing tips and strategies. This podcast is for you if you're looking for actionable marketing tactics that are not over your head, and apply to ALL trades. We'll keep you apprised of what's new, and what should be on your radar for all things digital marketing.

  4. Aug 24

    Contractor Coaching: The Good, the Bad & the Homework | Ep 75 | Trades Secrets: Contractor Marketing

    In this episode of Trades Secrets: Contractor Marketing, Amanda and Devon dive into the growing world of contractor coaching and one of the hardest questions for business owners to answer: how do you actually choose the right coaching program? With options ranging from affordable communities and self-guided programs to high-level masterminds costing thousands of dollars per month, finding the right fit comes down to much more than who has the best website or biggest name. Amanda and Devon break down several contractor coaching programs they have researched, worked alongside, or heard about through their clients. They discuss who each program may be best suited for, the types of business problems they help solve, and the level of implementation and owner involvement required to actually get value from coaching. A major theme throughout the episode is that joining a program is only the beginning. Just like a gym membership, coaching only works if you are prepared to show up, do the homework, implement what you learn, and hold yourself accountable. Key Takeaways: The best contractor coach is not necessarily the biggest name. Start by identifying the problems you are trying to solve, the stage your company is in, and how much capacity you actually have to implement what you learn. Coaching is not an easy button. Access to thousands of videos, SOPs, templates, and resources means very little if you and your team do not have time set aside to use them. Accountability matters. Amanda and Devon share their own experience with business coaching and why having someone consistently checking on implementation can make a major difference. Some programs serve contractors across multiple trades, while others are highly specialized for industries such as roofing, landscaping, junk removal, or construction. Know what you are buying. Community, one-on-one coaching, group coaching, systems, implementation support, and high-level strategic planning can provide very different kinds of value. The core principle: choose the coaching program that matches where your business is today and where you are trying to go, then be prepared to put in the work. Contractor Coaching Programs Mentioned in This Episode: Breakthrough Academy (BTA) — Contractor business coaching focused on systems, leadership, financials, operations, hiring, planning, and helping owners build businesses that can operate with less dependence on them. https://www.btacademy.com/ LeanScaper — Founded by Mark Bradley and built specifically for landscaping businesses. Their Accelerator program combines coaching, systems, leadership development, and technology to help landscapers build more scalable businesses. https://leanscaper.com/ Highspire — Co-founded by Paul Atherton, Barrett Johnston, Jordan Milne, and Dave Stephens. Highspire is designed for construction company owners looking to optimize their businesses, strengthen leadership and operations, and ultimately explore real estate development and investment opportunities. https://www.highspire.com/ Bolt Accelerator — Junk removal business coaching led by Barry Hartman, co-founder and CEO of 505-Junk. The program focuses on marketing, sales, operations, finance, leadership, systems, and scaling a junk removal company. https://www.boltaccelerator.com/ The Roofing Academy — Founded by Randy Brothers and designed specifically for roofing contractors. The program provides roofing-focused coaching, systems, training, leadership development, hiring, sales, production, operations, and resources for companies at different stages of growth. https://www.theroofingacademy.com/ Contractor Coach PRO — Contractor business coaching with Jim Johnson and Nathan Tebedo, covering areas including leadership, culture, systems, hiring, sales, pricing, processes, technology, and business growth. https://contractorcoachpro.com/ The Wealthy Contractor — Success Society — A coaching and peer environment discussed for more established home improvement and contracting companies looking beyond the fundamentals toward continued growth, profitability, wealth, and owner freedom. https://thewealthycontractor.com/ 4 Level Coach — Founded by Randy Stanbury, with progressive levels of coaching designed to meet contractors at different stages of their business journey. https://4levelcoach.com/ The Contractor Fight — Founded by Tom Reber and mentioned as an honorable mention in the episode. The Contractor Fight focuses heavily on contractor profitability, leadership, business fundamentals, and the mindset required to build a business that serves the owner rather than consuming them. https://thecontractorfight.com/ Missed an episode? Catch up with our full playlist of Trades Secrets podcasts found here: https://www.youtube.com/playlist?list=PL-v2ElYWOqX8jZlaKuHz1krepsTZVY1As Plus, explore MORE actionable marketing tactics that are not over your head, and apply to ALL trades here: https://tradessecretpodcast.com Find out how we can help you grow your business: https://elevmarketing.com/ Read about the latest in the field: https://elevmarketing.com/blog/ Connect with us on social media: FacebookXInstagram (Elevation Digital Marketing)Instagram (Trades Secrets)LinkedInAt Elevation Marketing, we have a tight team of experts in SEO or Search Engine Optimization, Google Ads, Google Local Service Ads, Google Display, Social Media Ads, Search Engine Marketing (SEM), Content Marketing, and Conversion Rate Optimization (CRO). With a niche focus on Contractor Marketing and working for the Trades, we've been able to make a significant impact on our home services clients. We are more than an agency, we're your marketing partner. Elevating you elevates us. Email us at experts@elevmarketing.com to talk! Find out how we can help you grow your business: https://elevmarketing.com/ Find out how we can help you grow your business: https://elevmarketing.com/ Trades Secrets: Contractor Marketing is for home services contractors and who are looking for easy to implement marketing tips and strategies. This podcast is for you if you're looking for actionable marketing tactics that are not over your head, and apply to ALL trades. We'll keep you apprised of what's new, and what should be on your radar for all things digital marketing.

  5. Aug 10

    The GBP Update That's Crushing Roofing Call Volume | Ep 74 | Trades Secrets: Contractor Marketing

    In this episode of Trades Secrets: Contractor Marketing, we break down a major Google Business Profile change that has roofing contractors across the country asking why their call volume suddenly dropped. Amanda and Devon explain what changed in Google’s local three-pack, including the removal of the direct call button from roofing contractor results, and why that extra click could be making a much bigger difference than it seems. At the same time, Local Services Ads and paid search placements are still making it easy for homeowners to call, creating what feels like an even stronger shift toward pay-to-play visibility. Amanda and Devon also walk through what contractors can actually control while Google continues changing the search experience. They cover the growing importance of consistent reviews, keeping your Google Business Profile active with fresh photos and posts, making sure your GBP services match your website, and avoiding generic AI-generated website content that adds no original value. The big takeaway is that contractors cannot control every Google update, but they can continue strengthening the signals that show Google and potential customers that they are active, credible, and worth choosing. Key Takeaways: Google removed the direct call button from the initial local three-pack for roofing contractor searches, adding another step before a homeowner can call the business. Paid placements such as Local Services Ads still prominently feature call buttons, making it even more important for contractors to understand how Google is changing the local search experience. Review velocity matters. A steady flow of new reviews can be more valuable than having a large review count that has gone stagnant. Treat your Google Business Profile like a mini website. Add fresh photos, publish posts consistently, and keep your services aligned with what is listed on your website. Real job-site content matters. Crew photos, branded shirts, wrapped trucks, and authentic project photos help show both Google and potential customers that your business is active and legitimate. Do not rely on mass-produced AI website content. Add real expertise, project photos, local knowledge, quotes, opinions, and information that is genuinely unique to your company. The core principle: focus on what you can control. Keep your GBP active, continue earning reviews, and make sure your website reflects the real expertise and personality of your business. Missed an episode? Catch up with our full playlist of Trades Secrets podcasts found here: https://www.youtube.com/playlist?list=PL-v2ElYWOqX8jZlaKuHz1krepsTZVY1As Plus, explore MORE actionable marketing tactics that are not over your head, and apply to ALL trades here: https://tradessecretpodcast.com Find out how we can help you grow your business: https://elevmarketing.com/ Read about the latest in the field: https://elevmarketing.com/blog/ Connect with us on social media: FacebookXInstagram (Elevation Digital Marketing)Instagram (Trades Secrets)LinkedIn At Elevation Marketing, we have a tight team of experts in SEO or Search Engine Optimization, Google Ads, Google Local Service Ads, Google Display, Social Media Ads, Search Engine Marketing (SEM), Content Marketing, and Conversion Rate Optimization (CRO). With a niche focus on Contractor Marketing and working for the Trades, we've been able to make a significant impact on our home services clients. We are more than an agency, we're your marketing partner. Elevating you elevates us. Email us at experts@elevmarketing.com to talk! Find out how we can help you grow your business: https://elevmarketing.com/ Trades Secrets: Contractor Marketing is for home services contractors who are looking for easy-to-implement marketing tips and strategies. This podcast is for you if you're looking for actionable marketing tactics that are not over your head and apply to ALL trades. We'll keep you apprised of what's new and what should be on your radar for all things digital marketing. Find out how we can help you grow your business: https://elevmarketing.com/ Trades Secrets: Contractor Marketing is for home services contractors and who are looking for easy to implement marketing tips and strategies. This podcast is for you if you're looking for actionable marketing tactics that are not over your head, and apply to ALL trades. We'll keep you apprised of what's new, and what should be on your radar for all things digital marketing.

  6. Jul 20

    Google Reviews Is in Its Unhinged Ex Era | Ep 73 | Trades Secrets: Contractor Marketing

    In this episode of Trades Secrets: Contractor Marketing, Amanda and Devon unpack Google's latest review policy updates and explain why earning and managing Google reviews has started to feel like dealing with an "unhinged ex." From new AI detection patterns to stricter enforcement against review manipulation, contractors need to understand what's changed—and what they should (and shouldn't) be doing to protect one of their most valuable marketing assets. The conversation breaks down Google's newest review quality signals, including review surges, review clustering, templated language, and repetitive patterns that Google's AI may interpret as inauthentic behavior. While these updates are designed to stop fake reviews and spam, they can also impact legitimate businesses if review requests aren't handled naturally. Amanda and Devon explain how contractors can continue building authentic customer feedback without accidentally triggering Google's filters. You'll also learn why customer storytelling has become even more valuable than simple five-star ratings, why asking every customer for a review matters more than cherry-picking happy customers, and why authentic photos and user-generated content continue to strengthen your Google Business Profile. The episode also addresses one of the biggest myths circulating online—that mentioning employees by name automatically hurts your reviews—and explains what Google is actually looking for. Amanda and Devon share real client examples of legitimate reviews disappearing during Google's automated review cleanups, discuss the importance of backing up your reviews regularly, and explain the potential consequences of violating Google's review policies—including removed reviews, disabled review functionality, and public trust warnings on your Business Profile. The episode finishes with practical advice for building a sustainable review strategy that works with Google's evolving algorithms instead of against them. Rather than chasing shortcuts or gaming the system, contractors will learn how consistency, authenticity, and a steady review process create long-term visibility in Google Search, Google Maps, AI-powered search experiences, and the Local 3-Pack. Key Takeaways Learn what Google's newest review policy update actually changed.Understand review surges, review clusters, and why Google monitors review patterns.Find out why authentic storytelling beats templated five-star reviews.Discover how employee names in reviews can help—or hurt—depending on the pattern.Learn why every customer should have the opportunity to leave a review.Build a review strategy that improves long-term local SEO and AI visibility.Missed an episode? Catch up with our full playlist of Trades Secrets podcasts found here: https://www.youtube.com/playlist?list=PL-v2ElYWOqX8jZlaKuHz1krepsTZVY1As Plus, explore MORE actionable marketing tactics that are not over your head, and apply to ALL trades here: https://tradessecretpodcast.com Find out how we can help you grow your business: https://elevmarketing.com Read about the latest in the field: https://elevmarketing.com/blog Connect with us on social media: Facebook X Instagram (Elevation Digital Marketing) Instagram (Trades Secrets) LinkedIn At Elevation Marketing, we have a tight team of experts in SEO (Search Engine Optimization), Google Ads, Google Local Services Ads (LSAs), Google Display Ads, Social Media Advertising, Search Engine Marketing (SEM), and digital marketing strategies designed specifically for contractors and home service businesses. Trades Secrets: Contractor Marketing is the podcast for contractors and home service professionals looking for practical, easy-to-understand marketing advice. Every episode breaks down today's digital marketing trends, Google updates, SEO strategies, paid advertising, and business growth tactics into actionable insights you can apply to grow your contracting business with confidence. Find out how we can help you grow your business: https://elevmarketing.com/ Trades Secrets: Contractor Marketing is for home services contractors and who are looking for easy to implement marketing tips and strategies. This podcast is for you if you're looking for actionable marketing tactics that are not over your head, and apply to ALL trades. We'll keep you apprised of what's new, and what should be on your radar for all things digital marketing. Find out how we can help you grow your business: https://elevmarketing.com/ Trades Secrets: Contractor Marketing is for home services contractors and who are looking for easy to implement marketing tips and strategies. This podcast is for you if you're looking for actionable marketing tactics that are not over your head, and apply to ALL trades. We'll keep you apprised of what's new, and what should be on your radar for all things digital marketing.

  7. Jun 22

    Are You Buying Results, Rankings, Software, or Just Better-Sounding SEO? | Ep 72 | Trades Secrets: Contractor Marketing

    In this episode of Trades Secrets: Contractor Marketing, we tackle one of the most confusing challenges contractors face when evaluating marketing agencies and services: understanding what they're actually buying. Are you investing in results, rankings, software, a marketing strategy, or simply a better sales pitch? Based on a real-world contractor scenario, Amanda and Devon break down the marketing jargon, guarantees, and promises that often make it difficult to compare agencies apples-to-apples.  The discussion explores how contractors are constantly approached by agencies offering "Google Maps dominance," guaranteed rankings, proprietary systems, and other attractive-sounding solutions. But when you look under the hood, many of these offerings may be repackaged versions of services you are already receiving—or solutions that only address one small piece of a much larger marketing puzzle.  Amanda and Devon explain why contractors should be cautious of the "easy button" mentality in marketing. Today's buyers move across multiple platforms, from AI-powered search results and Google Maps to reviews, websites, social media, and referrals before making a decision. A strategy focused on a single channel may improve visibility in one area while leaving significant gaps elsewhere.  The episode also dives into how to evaluate agency contracts, what questions to ask before signing, and how to identify the difference between rankings, leads, appointments, revenue, and profit. They discuss the importance of understanding whether an agency is providing strategy, implementation, software, reporting, or a combination of all four. Listeners will also learn why guarantees should be examined carefully and why contractor participation—such as review generation, answering the phone, and local community involvement—often plays a major role in marketing success.  One of the most valuable sections of the conversation focuses on the difference between Google Maps rankings, the Local 3-Pack, and organic search results. Amanda and Devon explain why these are not the same thing, how each operates differently, and why contractors should fully understand what an agency is promising before signing a long-term agreement.  Ultimately, this episode emphasizes that successful contractor marketing rarely comes from a single tactic or channel. Instead, it comes from a clear strategy, honest communication, strong tracking, consistent execution, and a marketing partner that understands how all the pieces work together.  Key Takeaways:  Rankings, leads, appointments, revenue, and profit are not the same thing—know what you're actually buying.  Ask whether an agency is providing strategy, implementation, software, reporting, or a combination of services.  Be cautious of one-channel marketing solutions that promise to solve every business problem.  Understand the difference between Google Maps, the Local 3-Pack, and organic search results.  Read guarantees carefully and understand what responsibilities fall on you as the contractor.  Strong marketing partnerships focus on long-term strategy, not just short-term promises. Missed an episode? Catch up with our full playlist of Trades Secrets podcasts found here: https://www.youtube.com/playlist?list=PL-v2ElYWOqX8jZlaKuHz1krepsTZVY1As Plus, explore MORE actionable marketing tactics that are not over your head, and apply to ALL trades here: https://tradessecretpodcast.com Find out how we can help you grow your business: https://elevmarketing.com Read about the latest in the field: https://elevmarketing.com/blog Connect with us on social media: FacebookXInstagram (Elevation Marketing)Instagram (Trades Secrets)LinkedInAt Elevation Marketing, we have a tight team of experts in SEO or Search Engine Optimization, Google Ads, Google Local Service Ads, Google Display, Social Media Ads, Search Engine Marketing (SEM), and digital marketing strategies built specifically for contractors and home service businesses. Trades Secrets: Contractor Marketing is for home services contractors looking for easy-to-implement marketing tips and strategies. This podcast is for you if you're looking for actionable marketing tactics that are not over your head and apply to ALL trades. We'll keep you apprised of what's new and what should be on your radar for all things digital marketing. Find out how we can help you grow your business: https://elevmarketing.com/ Trades Secrets: Contractor Marketing is for home services contractors and who are looking for easy to implement marketing tips and strategies. This podcast is for you if you're looking for actionable marketing tactics that are not over your head, and apply to ALL trades. We'll keep you apprised of what's new, and what should be on your radar for all things digital marketing.

  8. Mar 9

    Speed-to-Lead: Why Contractors Lose Leads to Faster Competitors | Ep 71 | Trades Secrets: Contractor Marketing

    In this episode of Trades Secrets: Contractor Marketing, we break down one of the biggest reasons contractors lose jobs—even when their marketing is working: slow speed-to-lead. Amanda and Devon discuss why speed-to-lead is critical for converting marketing leads into booked estimates and real jobs. They walk through common scenarios contractors face—calls that go unanswered, form submissions sitting in an inbox, or callbacks happening 30–45 minutes later. In many cases, the homeowner has already contacted other contractors and scheduled an inspection. Ultimately, this episode highlights a simple principle: speed-to-lead can make or break your marketing results. Key Takeaways: Respond to new leads within minutes whenever possible.  Homeowners often contact multiple contractors at the same time.  Slow workflows like shared inboxes or delayed callbacks can cause hot leads to go cold. Missed an episode? Catch up with our full playlist of Trades Secrets podcasts: https://www.youtube.com/playlist?list=PL-v2ElYWOqX8jZlaKuHz1krepsTZVY1As Plus, explore MORE actionable marketing tactics here:  https://tradessecretpodcast.com Find out how we can help you grow your business:  https://elevmarketing.com Read about the latest in the field:  https://elevmarketing.com/blog Connect with us on social media: FacebookXInstagram (Elevation Digital Marketing)Instagram (Trades Secrets)LinkedInAt Elevation Marketing, we have a tight team of experts in SEO or Search Engine Optimization, Google Ads, Google Local Service Ads, Google Display, Social Media Ads, Search Engine Marketing (SEO) Find out how we can help you grow your business: https://elevmarketing.com/ Trades Secrets: Contractor Marketing is for home services contractors and who are looking for easy to implement marketing tips and strategies. This podcast is for you if you're looking for actionable marketing tactics that are not over your head, and apply to ALL trades. We'll keep you apprised of what's new, and what should be on your radar for all things digital marketing. Find out how we can help you grow your business: https://elevmarketing.com/ Trades Secrets: Contractor Marketing is for home services contractors and who are looking for easy to implement marketing tips and strategies. This podcast is for you if you're looking for actionable marketing tactics that are not over your head, and apply to ALL trades. We'll keep you apprised of what's new, and what should be on your radar for all things digital marketing.

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About

Trades Secrets: Contractor Marketing is for home services contractors and who are looking for easy to implement marketing tips and strategies. This podcast is for you if you're looking for actionable marketing tactics that are not over your head, and apply to ALL trades. We'll keep you apprised of what's new, and what should be on your radar for all things digital marketing.

Information

  • Creator
    Devon Hayes & Amanda Joyce
  • Years Active
    2023 - 2026
  • Episodes
    79
  • Rating
    Clean
  • Copyright
    © 2026 Trades Secrets: Contractor Marketing
  • Show Website
    Trades Secrets: Contractor Marketing

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