36 episodes

Sharon Kitzman, President of Dominion DMS, discusses the franchised automotive dealer technology landscape with industry colleagues.

VUE Points with Sharon Kitzman Sharon Kitzman

    • Business

Sharon Kitzman, President of Dominion DMS, discusses the franchised automotive dealer technology landscape with industry colleagues.

    Brendan Hurley, Co-Owner/Manager, Astute RM

    Brendan Hurley, Co-Owner/Manager, Astute RM

    The mission: To better meet the needs of dealership groups, BDC-based sales departments, mobile workforces, server-less infrastructures, and sales departments with high employee churn at a price point that can weather a contracting economy.

    • 33 min
    Ken Schwartz, Founder, LPR Media

    Ken Schwartz, Founder, LPR Media

    At LPR Media we believe that as the “experts”, the risk should be on us if an advertising campaign does not work. Otherwise, all a dealership is buying is a promise. That is why LPR Media offers its TRUE Bird Dog program. There are no setup or startup fees. Dealers can make their campaigns conquest only. Simply, LPR Media works on a 100% straight commission for sales made by the dealership.

    • 25 min
    Eric Schlesinger, Chief Revenue Officer, ActivEngage.

    Eric Schlesinger, Chief Revenue Officer, ActivEngage.

    To help make digital conversations with dealerships more engaging, empathetic, and empowering. To enhance the automotive retail customer experience and replicate authentic, in-the-showroom relationships.

    • 24 min
    Tom Roberton, Vice President of Marketing, Snap21

    Tom Roberton, Vice President of Marketing, Snap21

    No matter the industry, your business needs terrific online reviews and satisfied customers sharing their great experiences with friends and family about you on Facebook, Twitter, Pinterest, Google, and via email.

    Snap21 is a simple-to-use product that will yield you immediate results. Snap21 is cumulatively capturing reviews from 4 out of 10 customers.

    • 26 min
    David Malone, Chief Sales Officer, TotalCX

    David Malone, Chief Sales Officer, TotalCX

    TotalCX is a comprehensive approach to customer experience management and combines automation, AI technology, ongoing training, real-time assessments, and staff augmentation. Including the company’s award-winning Hosted Phone System, enabling organizations to scale more easily and collaborate more effectively. Our exclusive technology captures and analyzes voice and text communications in real-time, automatically alerting stakeholders to accelerate decision-making that improves customer experience and business results. TotalCX’s solutions are used by more than 6,000 businesses – from startups to Fortune 500 companies.

    • 24 min
    Ben Ayed, Founder & CEO, AutoService AI.

    Ben Ayed, Founder & CEO, AutoService AI.

    AutoService AI Inc. specializes in voice A.I. powered customer self-service.

    They are dedicated to innovation, they consistently break the mold in customer interaction design, and they strive to enable brands to deliver rich customer experiences.

    Connect with us!
    Website: https://www.dominiondms.com/
    Linkedin:   https://www.linkedin.com/company/vuedms
    Facebook:  https://www.facebook.com/dominiondms
    Instagram: https://www.instagram.com/dominiondms/  

    • 24 min

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